Ending your YourSelfFirst membership made easy

About YourSelfFirst

YourSelfFirst is a UK-based professional services provider that offers personal development and wellbeing support to individuals seeking to improve their mental health, work-life balance, and overall quality of life. The service operates throughout the United Kingdom, providing members with access to various resources, coaching sessions, and professional guidance designed to help them prioritise their personal wellbeing in today's demanding world.

Founded with the mission to help people put themselves first without guilt, YourSelfFirst has built a reputation in the professional services sector by offering structured programmes that combine psychological support, practical life coaching, and wellness strategies. The company operates from its London headquarters and serves clients across England, Scotland, Wales, and Northern Ireland through both in-person and remote consultation options.

As a consumer rights specialist, I understand that many people sign up for such services with genuine hope for positive change. However, circumstances evolve, and what once seemed like the perfect solution may no longer fit your needs or budget. This is entirely normal, and you have every right to cancel when a service no longer serves you. Therefore, understanding your cancellation rights and the proper procedure is essential to protecting yourself as a consumer.

The service typically operates on a subscription basis, which means members pay regular fees in exchange for ongoing access to resources and support. This business model is common in the professional services sector, but it also means that consumers must be particularly vigilant about cancellation procedures. As a result, knowing exactly how to terminate your membership properly can save you from unwanted charges and potential disputes.

YourSelfFirst positions itself as a premium service, which is reflected in both its pricing structure and the level of commitment it expects from members. In practice, this means that cancellation procedures may involve specific notice periods and formal requirements that you must follow to the letter. Understanding these requirements before you begin the cancellation process will ensure a smooth exit from your contract.

Subscription plans and pricing

YourSelfFirst offers several subscription tiers designed to accommodate different needs and budgets. The pricing structure reflects the level of access and support provided, with higher-tier memberships including more personalised attention and additional resources. This means you need to identify which plan you're currently subscribed to before initiating cancellation, as different tiers may have different contractual obligations.

Membership tiers and costs

The service typically structures its offerings across three main membership levels. Each tier provides progressively more comprehensive support, and the pricing reflects this graduated approach. Therefore, understanding what you're paying for helps you make informed decisions about whether to continue or cancel your membership.

These prices represent typical subscription costs, though promotional periods may offer different rates. As a consumer, you should always verify the exact amount you're being charged by reviewing your recent statements. This information becomes crucial when documenting your cancellation request, as you'll want to reference your specific subscription details in your formal communication.

Payment cycles and commitment periods

YourSelfFirst operates on both monthly and annual payment cycles, and this distinction significantly affects your cancellation rights. Monthly subscribers generally have more flexibility, whilst annual subscribers may face restrictions on mid-term cancellations. In practice, this means that if you've paid for a full year upfront, you may need to complete that contract period before cancellation becomes effective.

Many professional services include minimum commitment periods, particularly for discounted annual plans. Therefore, reviewing your original contract terms is essential before proceeding with cancellation. You have the right to understand exactly what you agreed to, and companies must honour the terms they presented at the time of your sign-up. This protects you from arbitrary changes to cancellation policies after you've already committed.

Common reasons members choose to cancel

Understanding why people cancel can help you feel confident in your own decision. Financial constraints represent one of the most common reasons, particularly during economic uncertainty when household budgets require careful management. There's absolutely no shame in recognising that a service no longer fits your financial priorities. Your wellbeing includes financial health, and responsible budget management is a form of self-care.

Other members find that the service doesn't meet their expectations or that they've achieved their initial goals and no longer require ongoing support. Some discover alternative solutions that better suit their needs, whilst others simply find that their circumstances have changed. All of these reasons are valid, and you don't need to justify your decision to cancel. As a consumer, you have the right to discontinue services that no longer serve you.

Cancellation terms and conditions

The cancellation terms for YourSelfFirst follow standard UK contract law principles, but the company may impose additional requirements beyond the legal minimum. Therefore, understanding both your statutory rights and the specific contractual obligations is crucial for a successful cancellation. This dual awareness empowers you to navigate the process confidently whilst protecting yourself from potential disputes.

Legal requirements in the UK

Under UK consumer protection law, you have specific rights when cancelling service contracts. The Consumer Rights Act 2015 provides important protections, particularly regarding unfair contract terms and your right to clear information about cancellation procedures. This means that any cancellation policy must be transparent, accessible, and not unduly burdensome to consumers.

If you signed up for YourSelfFirst online or over the phone, you may have additional rights under the Consumer Contracts Regulations 2013. These regulations provide a 14-day cooling-off period during which you can cancel without providing a reason. However, this right applies only to the initial sign-up period. As a result, if you're cancelling after this window, you'll need to follow the standard cancellation procedure outlined in your contract.

The law requires that cancellation terms be fair and not create unnecessary obstacles for consumers. Whilst companies can require written notice, they cannot make cancellation unreasonably difficult. This means you have the right to cancel by post, and the company must accept properly submitted postal cancellations as valid. Your rights exist regardless of whether the company prefers other cancellation methods.

Notice periods and deadlines

Professional services typically require advance notice for cancellations, and YourSelfFirst is likely no exception. Standard notice periods range from 30 to 60 days, though your specific contract will detail the exact requirement. Therefore, reviewing your membership agreement carefully will reveal the precise notice period you must observe.

Missing these deadlines can result in automatic renewal and additional charges. This is why documenting the date you submit your cancellation becomes critically important. In practice, sending your cancellation with sufficient time before your next billing date protects you from unwanted charges and demonstrates your compliance with contractual obligations.

Refund policies and final payments

Understanding what happens to your money after cancellation is a fundamental consumer right. If you've paid monthly, you'll typically have access to services until the end of your current billing period, with no refund for partial months. However, if you cancel during the cooling-off period, you're entitled to a full refund of any payments made.

Annual subscribers face more complex situations. Some contracts allow pro-rata refunds for unused months, whilst others require you to complete the full annual term. As a consumer, you should challenge any terms that seem unfair or weren't clearly explained during sign-up. The Consumer Rights Act protects you from hidden terms that significantly disadvantage you as a consumer.

Always request written confirmation of your final payment amount and the date your membership will officially end. This documentation protects you if disputes arise later. Therefore, keeping comprehensive records of all cancellation correspondence becomes your strongest defence against incorrect charges or claims that you didn't properly cancel.

How to cancel YourSelfFirst by post

Postal cancellation represents the most reliable and legally secure method for terminating your YourSelfFirst membership. Whilst some companies encourage online or phone cancellations, postal communication creates an undeniable paper trail that protects your consumer rights. This physical documentation proves you took proper action within required timeframes, which becomes invaluable if any disputes arise.

Why postal cancellation is recommended

Written cancellation by post provides several critical advantages over other methods. First and foremost, it creates tangible evidence that you submitted your cancellation request. In practice, this means you can prove exactly when you sent your notice, what it contained, and that it was delivered to the company. This evidence becomes crucial if the company claims they never received your cancellation or disputes the timing.

Email cancellations can be claimed as undelivered, caught in spam filters, or accidentally deleted. Phone cancellations rely entirely on the company's record-keeping and the notes taken by customer service representatives. As a result, these methods leave you vulnerable to \