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Amazon Flex

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Cancel Amazon Flex | Postclic
Amazon Flex
60 Holborn Viaduct
EC1A 2FD London United Kingdom
amazonflex-support@amazon.com
Cancellation of Amazon Flex contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Amazon Flex service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Amazon Flex
60 Holborn Viaduct
EC1A 2FD London , United Kingdom
amazonflex-support@amazon.com
REF/2025GRHS4

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  • prevent the recipient from contesting the legal scope of the mail.

Ending your Amazon Flex partnership: Essential insights for UK drivers

Understanding Amazon Flex as a self-employment opportunity

Amazon Flex represents a gig economy opportunity where individuals operate as self-employed delivery drivers for Amazon packages. From a financial perspective, this arrangement differs fundamentally from traditional employment, as participants function as independent contractors rather than employees. Considering that Amazon Flex operates on a flexible scheduling system, drivers can select delivery blocks through a smartphone application, typically earning between £13 and £17 per hour depending on location and demand within the UK market.

The financial proposition of Amazon Flex centres around its accessibility and flexibility. Unlike traditional courier work requiring significant upfront investment, Amazon Flex permits drivers to commence operations using their personal vehicles, provided these meet specific criteria. In terms of value assessment, potential earnings must be weighed against operational costs including fuel, vehicle maintenance, insurance premiums, and the absence of employment benefits such as holiday pay or pension contributions.

From a budget optimization standpoint, many individuals initially view Amazon Flex as supplementary income or a bridge during employment transitions. However, the financial reality often prompts reconsideration. Drivers frequently discover that after accounting for vehicle depreciation, increased insurance costs, and HMRC self-assessment obligations, the net hourly rate falls considerably below the advertised gross figure. This financial awakening represents the primary catalyst for cancellation decisions.

Financial structure and cost implications

Understanding the zero-fee model

Unlike subscription services with monthly fees, Amazon Flex operates without charging drivers for platform access. This absence of membership costs initially appears advantageous from a financial perspective. However, the true cost analysis requires examining the comprehensive expense profile associated with operating as an Amazon Flex driver.

Expense CategoryTypical Monthly CostAnnual Impact
Additional fuel consumption£200-£400£2,400-£4,800
Vehicle maintenance increase£50-£150£600-£1,800
Commercial insurance premium£80-£200£960-£2,400
Accelerated depreciation£100-£250£1,200-£3,000
Accountancy services£25-£50£300-£600

Hidden financial considerations

Considering that Amazon Flex drivers operate as self-employed individuals, they bear responsibility for Class 2 and Class 4 National Insurance contributions alongside income tax obligations. This self-assessment requirement introduces administrative complexity and potential accountancy costs. From a financial perspective, drivers must maintain meticulous mileage records and expense documentation to optimize tax deductions, representing an often-underestimated time investment with inherent opportunity cost.

The absence of sick pay, holiday entitlement, or pension contributions further impacts the true value proposition. When calculating equivalent hourly rates against traditional employment, these missing benefits typically represent 20-30% additional value that employed workers receive. In terms of long-term financial planning, the lack of employer pension contributions particularly affects retirement savings trajectories.

Why drivers discontinue Amazon Flex

Financial analysis of cancellation patterns reveals several predominant factors. Firstly, many drivers secure permanent employment offering superior financial stability and employment benefits. Secondly, the competitive landscape for delivery blocks intensifies during low-demand periods, reducing earning opportunities below viable thresholds. Thirdly, vehicle-related expenses often exceed initial projections, particularly regarding insurance premiums once insurers classify the vehicle for commercial use.

Additionally, some drivers transition to alternative gig economy platforms offering more favourable remuneration structures or reduced vehicle wear. From a cost-benefit perspective, platforms providing bicycle or motorcycle delivery options in urban areas sometimes present superior net earnings after expense deductions. Others discontinue due to dissatisfaction with the algorithmic block allocation system, which can unpredictably restrict access to preferred delivery windows.

Legal framework governing Amazon Flex termination in the UK

Self-employment status and contractual obligations

From a legal standpoint, Amazon Flex drivers operate under independent contractor agreements rather than employment contracts. This distinction carries significant implications for termination procedures. Considering that drivers maintain self-employed status, they possess greater flexibility regarding contract cessation compared to traditional employees bound by notice period requirements.

The contractual arrangement typically permits drivers to cease accepting delivery blocks without formal notice requirements. However, from a financial and professional perspective, formally terminating the agreement provides clarity and prevents potential complications regarding tax documentation, insurance coverage, and future reference requirements. The Consumer Contracts Regulations 2013, which provide cooling-off periods for consumer agreements, generally do not apply to business-to-business arrangements such as Amazon Flex partnerships.

Data protection and final payment considerations

Under UK GDPR provisions, former Amazon Flex drivers retain rights regarding personal data retention and processing. When terminating the relationship, drivers should consider requesting information about data retention periods and exercising their right to data deletion where applicable. From a financial perspective, ensuring receipt of all outstanding payments before finalising termination represents prudent practice.

Tax documentation requirements mandate that Amazon provides annual earnings statements for self-assessment purposes. Even after termination, drivers should maintain access to historical earning records for HMRC compliance, typically retaining such documentation for a minimum of five years following the relevant tax year.

Postal cancellation methodology for Amazon Flex

Why postal communication provides optimal protection

From a risk management perspective, postal cancellation via Recorded Delivery or Royal Mail Signed For services offers superior documentation compared to digital methods. Considering that Amazon Flex operates through a smartphone application with limited direct support channels, establishing verifiable proof of cancellation request becomes paramount for protecting financial interests.

In terms of dispute resolution, physical correspondence with tracked delivery confirmation provides incontrovertible evidence of communication timing and content. This documentation proves invaluable should disagreements arise regarding final payments, insurance coverage periods, or tax documentation. The postal method creates a permanent paper trail that electronic communications cannot replicate with equivalent legal weight.

Essential components of cancellation correspondence

Effective cancellation letters should incorporate specific elements to ensure processing efficiency and protect financial interests. The correspondence must clearly identify the driver through their Amazon Flex account details, explicitly state the termination intention, specify the desired effective date, and request written confirmation of cancellation alongside final payment details.

From a financial documentation perspective, the letter should reference outstanding payments owed, request final tax year earnings statements, and specify preferred communication methods for future correspondence. Including current contact details ensures Amazon can communicate regarding final administrative matters without relying on application-based messaging that becomes inaccessible post-cancellation.

Recommended postal service specifications

Royal Mail Signed For First Class service provides cost-effective tracked delivery with signature confirmation, typically costing £2.90 for standard letters. This service level offers optimal balance between expense and documentation value. For additional security, Royal Mail Special Delivery Guaranteed provides compensation coverage and earlier delivery confirmation, though at increased cost of approximately £6.85.

Considering that Postclic streamlines this administrative process by handling letter formatting, envelope preparation, and tracked posting, many individuals find this service represents worthwhile time investment savings. The digital proof of postage and delivery confirmation that Postclic provides offers convenient documentation without requiring physical post office visits, particularly valuable for individuals with demanding schedules.

Correct postal address for Amazon Flex UK correspondence

Accurate addressing ensures correspondence reaches the appropriate administrative department without delay. The correct postal address for Amazon Flex UK driver correspondence is:

  • Amazon Flex
  • Amazon UK Services Ltd
  • 1 Principal Place
  • Worship Street
  • London
  • EC2A 2FA
  • United Kingdom

From a delivery reliability perspective, ensuring complete and accurate addressing prevents correspondence redirection delays that could complicate cancellation timing or payment processing schedules.

Post-cancellation financial considerations and alternatives

Tax obligations following termination

Discontinuing Amazon Flex does not eliminate tax obligations for earnings received during the fiscal year. From a compliance perspective, drivers must continue reporting Amazon Flex income on their self-assessment tax return for the year in which earnings occurred. Considering that the tax year runs from 6 April to 5 April, drivers terminating mid-year must maintain financial records and submit returns by the following 31 January deadline.

If Amazon Flex represented the sole self-employment activity, drivers should notify HMRC of ceased self-employment to prevent unnecessary Class 2 National Insurance charges for subsequent years. This notification can be completed through the HMRC online services or by telephoning the Self Assessment helpline. From a financial optimization standpoint, claiming all eligible expense deductions against Amazon Flex earnings reduces tax liability, making thorough record-keeping valuable even post-termination.

Insurance policy adjustments

Terminating Amazon Flex activities permits reverting vehicle insurance to standard social, domestic, and pleasure use, typically reducing premiums substantially. From a cost management perspective, contacting insurers immediately upon cancellation enables pro-rata refunds on commercial coverage premiums. However, drivers should maintain commercial coverage until formally ceasing all delivery activities to avoid invalidating policies during final delivery blocks.

Alternative gig economy opportunities

For individuals seeking continued flexible earning opportunities, various alternatives merit financial comparison. Deliveroo and Uber Eats offer food delivery options with potentially higher hourly rates during peak dining periods, though requiring different vehicle specifications. Stuart and Gophr provide courier services with varied delivery types beyond retail parcels.

PlatformTypical Earnings RangeVehicle RequirementsKey Financial Considerations
Deliveroo£10-£15/hourBicycle, scooter, motorcycle, carLower vehicle wear with bicycle option
Uber Eats£9-£14/hourBicycle, scooter, carFlexible scheduling, variable demand
Stuart£8-£12/hourBicycle, scooter, carUrban-focused, immediate delivery model
Evri (formerly Hermes)£10-£15/hourCar or vanParcel-focused, defined routes

In terms of financial optimization, combining multiple platforms can maximize earning potential during high-demand periods whilst providing income diversification. However, this strategy increases administrative complexity regarding tax record-keeping and insurance requirements across multiple platforms.

Frequently raised concerns regarding Amazon Flex cancellation

Will cancellation affect future Amazon employment opportunities?

From a professional relationship perspective, terminating Amazon Flex participation through proper channels should not adversely impact future employment applications with Amazon corporate divisions or other Amazon contractor programmes. Considering that Amazon Flex operates as an independent contractor arrangement rather than employment, no formal resignation or notice period exists that could be characterized as abandoned employment.

However, maintaining professional conduct throughout the cancellation process, including fulfilling scheduled delivery blocks and providing adequate notice, preserves positive standing should circumstances change and reapplication become desirable. Amazon Flex permits reapplication following cancellation, subject to continued eligibility regarding driving licence validity, vehicle insurance, and background check requirements.

How quickly will final payments be processed?

Amazon Flex typically processes payments for completed delivery blocks within the standard payment cycle, usually occurring twice weekly. From a cash flow management perspective, drivers should anticipate receiving final payments according to regular schedules rather than expecting expedited processing following cancellation notification. Outstanding payments for completed blocks remain contractually obligated regardless of cancellation timing.

If payments fail to appear within expected timeframes following cancellation, maintaining documentation of completed delivery blocks through application screenshots before losing account access proves valuable. This evidence supports payment queries directed to Amazon Flex support channels or, if necessary, formal dispute resolution procedures.

What happens to accumulated delivery statistics and ratings?

Driver performance metrics, including reliability ratings, customer feedback scores, and completed delivery statistics, become inaccessible following account deactivation. From a professional development perspective, drivers should screenshot relevant performance data before finalising cancellation if such information might support future employment applications or alternative platform registrations requiring delivery experience verification.

Can cancellation be reversed if circumstances change?

Amazon Flex permits reapplication following voluntary cancellation, though approval depends on continued satisfaction of eligibility criteria and platform capacity in the relevant geographic area. From a strategic perspective, drivers uncertain about long-term plans might consider temporary inactivity rather than formal cancellation, as the platform does not mandate minimum delivery block acceptance frequencies.

However, maintaining active registration without accepting blocks may complicate insurance coverage, as insurers typically expect notification when commercial vehicle use ceases. From a risk management standpoint, formal cancellation followed by fresh application if circumstances change provides clearer insurance and contractual boundaries.

Should I cancel immediately or complete current commitments?

From both professional and financial perspectives, completing scheduled delivery blocks before cancellation takes effect represents optimal practice. Cancelling accepted blocks damages driver reliability ratings and may complicate final payment processing. Considering that delivery blocks can be scheduled several days in advance, setting cancellation effective dates following the final scheduled block prevents complications whilst maintaining professional standing.

This approach also ensures continued insurance coverage validity during final deliveries, eliminating potential policy invalidation risks that could arise from delivering after formally cancelling commercial coverage. From a financial optimization standpoint, completing accepted blocks maximizes final earnings whilst avoiding potential penalties or payment complications associated with abandoned delivery commitments.

How does Postclic simplify the cancellation process?

Considering the administrative burden of formatting cancellation letters, purchasing tracked postal services, and visiting post offices during business hours, Postclic offers streamlined solutions for busy individuals. The service handles professional letter formatting, ensures correct addressing, and arranges Tracked Delivery with digital proof of postage and delivery confirmation accessible through online dashboards.

From a time-value perspective, individuals earning substantial hourly rates may find Postclic's modest service fee represents worthwhile investment compared to the opportunity cost of post office visits and letter preparation time. The digital delivery confirmation provides convenient documentation for financial records without managing physical receipts, particularly valuable for individuals maintaining organized digital filing systems for tax and legal purposes.

FAQ

When considering Amazon Flex as a self-employment opportunity, drivers should evaluate their potential earnings against operational costs. While drivers can earn between £13 and £17 per hour, it's essential to account for expenses such as fuel, vehicle maintenance, increased insurance premiums, and the depreciation of the vehicle. Additionally, drivers must manage their own tax obligations, including HMRC self-assessment, which can significantly impact net earnings.

Amazon Flex offers a flexible scheduling system that allows drivers to choose their delivery blocks via a smartphone application. This means drivers can select times that fit their personal schedules, making it an attractive option for those looking to supplement their income or work around other commitments. The ability to pick and choose delivery times adds to the appeal of the gig economy model.

If you decide to cancel your participation in Amazon Flex, you must do so by sending a cancellation request via registered postal mail. Ensure that your request includes your details and any relevant information to process your cancellation effectively. This method is the only accepted way to cancel your account.

One of the advantages of Amazon Flex is its zero-fee model; drivers do not incur any membership or subscription fees to access the platform. This can make it an appealing option compared to other gig economy services that may charge upfront costs. However, drivers should still be mindful of the operational costs that can affect overall profitability.

Before starting as an Amazon Flex driver, it's crucial to assess your vehicle's eligibility and ensure it meets Amazon's criteria. Additionally, consider the financial implications, including potential earnings versus expenses like fuel and insurance. Many drivers initially view this as a supplementary income source, but it's important to realistically evaluate how operational costs can affect your net earnings.