Storage
Why cancel storage? Whether you no longer need the space after a move, discovered unexpected charges, or want to close a business account, cancelling a storage contract can feel complex. Storage providers often tie you into rolling contracts, require notice periods or charge admin fees. You deserve a fast, legally sound way to end the service and get evidence that you did so.
Common reasons for cancellation
Moved home or cleared contents
Customers frequently end contracts after a house move or when belongings are cleared. Providers such as Safestore, Big Yellow and Shurgard will expect notice; get your termination in writing to avoid extra months’ fees.
Price increases or unfair terms
If a provider hikes prices mid-contract without clear notice, or applies unexpected admin or insurance charges, consumers often cancel. Lok'nStore and Access Self Storage, like others, must not enforce unfair terms under UK consumer law.
Damaged goods or poor service
When goods are damaged or access is repeatedly unavailable, you may have grounds to end the agreement and dispute liability. Keep records - photos, emails and a dated cancellation letter - to support any claim.
Your UK consumer rights
Two pieces of law are especially important. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill; if a storage firm fails this, you may be entitled to a remedy. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you rights where services were sold at a distance - for example, online or over the phone - which can include a 14‑day cancellation window in some cases. Notice periods, deposit returns and liability clauses must be fair; a term that is grossly one‑sided can be contested. Keep evidence of your cancellation and any correspondence; it strengthens your legal position.
How Postclic helps
Postclic gives you a simple, legally aware route to cancel storage contracts. We provide 1 cancellation letter tailored for storage accounts, with tracked delivery for proof and a 4.6/5 rated service trusted by users. Use Postclic to stop arguing over phone calls and get verifiable evidence in minutes.
- Choose the letter for Safestore, Big Yellow, Shurgard, Lok'nStore or Access Self Storage.
- We format it to include required contract details and clear notice.
- Your letter is sent by tracked delivery - you receive a tracking number and proof of delivery.
Postclic reduces the administrative friction and protects you with traceable proof so you can focus on clearing your space, not chasing refunds. Cancel confidently and keep control of your rights.