Cancellation service N°1 in USA
Contract number:
To the attention of:
Cancellation Department –
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
Ending your Substack membership made easy
About Substack
Substack is a digital publishing platform that has transformed how writers, journalists, and content creators connect with their audiences. Founded in 2017, this American-based service enables independent publishers to distribute newsletters directly to subscribers, combining email delivery with web hosting capabilities. The platform has grown substantially in the United Kingdom, attracting thousands of British writers and readers who value the direct relationship between creators and their audience.
The service operates on a straightforward model: writers create content and distribute it via email newsletters, whilst readers subscribe to access this content. Some newsletters are free, whilst others require paid subscriptions. This means that as a UK consumer, you might hold multiple Substack subscriptions to different writers, each with separate billing arrangements. Understanding this structure is essential when considering cancellation, as each subscription operates independently.
Substack's UK presence has expanded significantly, with British writers covering topics from politics and culture to specialist interests and local journalism. The platform processes payments in multiple currencies, including pounds sterling, making it accessible for UK subscribers. However, it's important to note that Substack's headquarters remain in the United States, specifically at 111 Sutter St, San Francisco, CA 94104. This international element has implications for how UK consumers should approach cancellation requests, particularly regarding consumer protection rights and documentation requirements.
The platform's appeal lies in its simplicity and the direct connection it facilitates. Writers maintain ownership of their content and subscriber lists, whilst Substack provides the technical infrastructure. For subscribers, this means supporting creators directly, but it also means understanding that your subscription is a contractual agreement that requires proper cancellation procedures to avoid continued charges.
Subscription plans and pricing
Substack's pricing structure differs fundamentally from traditional subscription services because individual writers set their own subscription rates. This means there isn't a single \