Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department –
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
Ending your Paramount Plus membership made easy
About Paramount Plus
Paramount Plus is a streaming service that launched in the UK in June 2022, bringing together content from several major entertainment brands under one platform. The service offers thousands of hours of programming from CBS, MTV, Nickelodeon, Comedy Central, Channel 5, and Paramount Pictures. You'll find everything from classic films and popular TV series to exclusive originals and live sports coverage.
What sets Paramount Plus apart is its diverse content library that appeals to different age groups and interests. Parents can access children's programming from Nickelodeon, whilst sports fans enjoy live football matches and other sporting events. The platform also features reality TV favourites, crime dramas, and an extensive catalogue of films from the Paramount Pictures vault.
The service operates as a subscription-based platform, meaning you pay a monthly or annual fee for unlimited access to its content library. However, like many streaming services, subscribers sometimes find they're not using it enough to justify the cost, or they simply want to consolidate their entertainment spending by reducing the number of platforms they maintain.
Plans, features and pricing
Paramount Plus UK currently offers a straightforward pricing structure designed to suit different viewing preferences and budgets. Understanding what you're paying for is essential when deciding whether to continue or cancel your subscription.
Standard subscription tier
The platform operates primarily with one main tier in the UK market. The Standard plan costs £6.99 per month or £69.90 annually if you opt for the yearly payment option. This represents a saving of approximately two months' worth of subscription fees when you commit to the annual plan upfront.
| Plan Type | Monthly Cost | Annual Cost | Key Features |
|---|---|---|---|
| Standard | £6.99 | £69.90 | Full content library, HD streaming, multiple devices |
What you get with your subscription
Your Paramount Plus subscription includes access to the complete content catalogue without additional pay-per-view charges. You can stream in high definition on compatible devices, and the service allows viewing on multiple devices, though not simultaneously on all of them depending on your account settings.
The platform supports streaming on smart TVs, smartphones, tablets, gaming consoles, and web browsers. You can download selected content for offline viewing, which proves useful for travelling or areas with limited internet connectivity. Keep in mind that downloaded content expires after a certain period and requires periodic reconnection to verify your active subscription.
Common reasons subscribers choose to cancel
From processing thousands of cancellations, I've noticed several recurring patterns. Many subscribers sign up for specific content—perhaps a particular series or film—and once they've watched it, they realise they're not engaging with the broader catalogue. Others find the content library doesn't refresh quickly enough for their viewing habits, or they discover overlap with other streaming services they already maintain.
Cost management is another significant factor. With the average UK household now subscribing to multiple streaming platforms, many people periodically audit their subscriptions and cancel services they use least frequently. Some subscribers also rotate their streaming services seasonally, cancelling during periods when no new content of interest is being released.
Terms of service and cancellation policy
Before initiating your cancellation, understanding Paramount Plus's terms of service will help you avoid unexpected charges or complications. I've seen too many people miss crucial details that cost them extra money or create unnecessary frustration.
Legal requirements in the UK
Under UK consumer protection law, specifically the Consumer Contracts Regulations 2013, you have certain rights when cancelling subscription services. For contracts entered into online, you typically have a 14-day cooling-off period during which you can cancel for any reason and receive a full refund. However, if you've already started using the service during this period, the company may deduct charges for the content you've accessed.
Most importantly, Paramount Plus must provide clear information about how to cancel your subscription. They cannot make cancellation unreasonably difficult or hide the cancellation process. If you encounter obstacles that seem designed to prevent cancellation, you have grounds to escalate the matter to trading standards authorities.
Notice periods and billing cycles
Paramount Plus operates on a rolling subscription model. When you cancel a monthly subscription, you typically retain access until the end of your current billing period. This means if you cancel on the 10th of the month but your renewal date is the 25th, you'll continue to have access until the 25th without additional charges.
For annual subscriptions, the situation requires more attention. If you cancel mid-year, you generally won't receive a pro-rata refund for unused months unless you're within the initial cooling-off period or have specific grounds under consumer protection law. This is why timing your cancellation matters—wait too long past your renewal date, and you've committed to another full billing cycle.
| Subscription Type | Recommended Notice Period | Access After Cancellation |
|---|---|---|
| Monthly | At least 3 days before renewal | Until end of current billing period |
| Annual | At least 7 days before renewal | Until end of current billing period |
Refund eligibility
Refunds from Paramount Plus follow standard UK consumer law guidelines. Within the 14-day cooling-off period, you're entitled to a refund, though they may deduct charges for services already consumed. Outside this period, refunds are generally only available if the service has failed to meet its contractual obligations—for example, persistent technical problems that prevent you from accessing content despite reasonable troubleshooting efforts.
Keep in mind that simply changing your mind or not using the service as much as anticipated doesn't automatically qualify you for a refund after the cooling-off period expires. However, if you've been charged incorrectly or charged after properly cancelling your subscription, you have strong grounds to demand a refund and should document everything carefully.
Cancelling by post - the complete guide
Sending a cancellation letter by post might seem old-fashioned, but it's actually the most reliable method for creating an indisputable paper trail. After processing thousands of subscription cancellations, I've seen postal cancellations succeed where other methods failed because you have concrete proof of your cancellation request.
Why postal cancellation is your safest option
The primary advantage of postal cancellation is documentation. When you send a letter via Royal Mail Recorded Delivery, you receive proof of postage and confirmation when it's delivered. This evidence becomes invaluable if disputes arise about whether you properly cancelled your subscription.
Additionally, written cancellations remove the ambiguity that sometimes occurs with phone cancellations. There's no risk of miscommunication, no \