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Tryhackme

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Tryhackme
128 City Road
EC1V 2NX London United Kingdom
support@tryhackme.com
Cancellation of Tryhackme contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tryhackme service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tryhackme
128 City Road
EC1V 2NX London , United Kingdom
support@tryhackme.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

How to Cancel Tryhackme: Easy Method

What is Tryhackme

Tryhackmeis an interactive online learning platform focused on practical cybersecurity training, offering guided "rooms", learning paths, and hands-on labs that let learners practice offensive and defensive security skills in browser-based virtual environments. the platform targets beginners through advanced users, it blends gamification with structured curricula, making it popular among students, career-changers, and professionals sharpening technical skills. , subscribers assess the service both on content depth and recurring cost, evaluating whether the live lab access and structured learning justified the monthly or annual fee. Key subscription features include premium-only rooms, learning paths, cloud sandboxes and additional enterprise/cloud licence options for teams.

Subscription plans and pricing at a glance

, pricing has changed over time and different product flavours exist (monthly premium, annual premium, student pricing, and business/cloud licences). For transparency and financial planning, below is a concise pricing recap built from the provider's public pricing notes and updates. Use this to benchmark cost against usage frequency and learning needs.

PlanCommon billingIndicative price (GBP/USD)Notes
Premium monthlyMonthly£12 / $14 per month (post-2023 update)Standard premium access with subscriber rooms and perks; price increased from earlier tiers per company communications.
Premium annualAnnually£108 / $126 per yearLower effective monthly rate when billed annually; retains access for full year.
StudentMonthly / annualDiscounted rate (examples shown earlier as lower than standard; see provider for eligibility)Requires proof of student status for discounted pricing.
Cloud licence / businessSeat-based or multi-seat licencesVaries (examples: multi-seat priced per seat annually; cloud sandboxes priced per package)Targeted at training providers and businesses; different refund and billing terms may apply.

prices and plans may be updated periodically, financial planning should factor in potential future price increases and the difference between monthly flexibility versus annual savings. The provider's price update communications are an important reference for existing subscribers, since legacy pricing for active subscribers may be preserved for a limited interval before new rates apply.

Customer experiences with cancellation

From a practical perspective, users' qualitative feedback shows a mix of satisfaction with the learning content and occasional friction around billing and account lifecycle events. Trustpilot and community forum posts indicate generally positive learning experiences but a subset of users reported difficulties around billing clarity, unexpected renewals, and response delays when issues arose. These user-generated comments matter because recurring-cost optimisation depends not only on unit price but on how easy it is to control renewals and secure refunds when needed.

Common themes in customer feedback that relate to cancellation and billing include: unexpected automatic renewals leading to surprise charges; variable response times from the provider's customer channels when users request adjustments or clarifications; and mixed experiences with refunds—some customers report swift refunds in good-faith cases while others report longer waits. Community posts also show examples of administrative complexity when pausing and resuming subscriptions, especially for annual plans where timing and billing cycles interact. These patterns affect the expected cost of ownership for a subscription, because a poorly-handled renewal can erase months of saving efforts.

Paraphrasing several users: some reported that pausing and resuming works but can produce timing quirks that need correction, others reported a prompt refund after explaining an accidental renewal, and a minority described longer waits to resolve billing disputes. This diversity of outcomes underscores the financial risk of unattended recurring charges. Use this qualitative evidence when modelling the expected net cost of a subscription over a year.

Why postal cancellation matters for Irish subscribers (legal and financial view)

, controlling automatic renewals and collecting proof of cancellation are core components of recurring-cost optimisation. consumer law in Ireland and EU distance-contract rules provide rights around cooling-off and refunds, documenting termination in a manner that creates legal proof can materially strengthen a subscriber's position if a dispute arises. The statutory framework grants a standard cooling-off period for distance contracts, and a seller's obligations on refunds and information disclosure can extend consumer protections; these rights interact with how cancellations are communicated. Use the legal context to decide the timing of cancellation and the form of evidence you preserve.

, a documented, traceable cancellation method that yields physical proof is superior for disputes: it reduces the risk of recurring unexpected charges and increases the probability of a successful refund or remediation if the provider's systems mis-handle a termination notice. Registered postal notices create a timestamped trail that most payment or banking dispute processes recognise as credible supporting evidence. This is especially important for annual plans where a mis-timed renewal can be a material expense.

Primary method: cancelling via registered postal mail

Considering the mix of customer reports and the legal backdrop, the advised single cancellation channel in this guide isregistered postal mail. , registered postal delivery offers three advantages: legal traceability, independent proof of posting and receipt, and an auditable timeline that can be aligned with billing cycles. , the small marginal cost of a registered postal submission is typically far lower than the potential cost of an unwanted renewal or a protracted refund negotiation. Use registered postal delivery to create the strongest paper trail when ending a paid subscription.

Important practical note on the recipient address: when sending a registered postal cancellation, use the provider's official postal address for service of notices. ForTryhackme, integrate the following address into your registered-post correspondence to ensure correct routing: Address: 128 City Road London, England EC1V 2NX, United Kingdom. Including a clear recipient address reduces misdelivery risk and helps align the proof of receipt with the company's records.

What registered postal cancellation achieves (financially)

From the viewpoint of budgeting and risk control, registered postal cancellation delivers: a tamper-resistant record you can present to a bank or dispute service; a clear proof-of-date for missed billing windows; and a demonstrable step you took in good faith to stop automatic renewals. These outcomes lower the expected downside from subscription mis-management. Consider the cost of a single registered item against the recurring monthly cost and the potential of an unintended annual renewal when choosing how to cancel.

Legal backing and Irish consumer protections

Considering Irish and EU distance-contract rules, your communication leading to cancellation intersects with statutory rights. The national guidance on the "cooling-off period" and obligations for sellers to refund within a defined timeframe mean that having dated proof of cancellation increases the clarity and enforceability of your claim. From a legal perspective, if a consumer cancels within a statutory period or under applicable policy, the proof of cancellation is frequently the decisive factor in resolving a contested charge.

Risk elementWhy registered post helps
Unexpected renewalProvides date-stamped evidence of intent to terminate prior to renewal date
Refund disputesCreates an auditable record you can present when requesting reimbursement
Timing ambiguity (pauses/resumes)Shows explicit notice date that aligns with billing cycle

Practical principles for using registered postal mail (do not confuse with procedural templates)

From a financial-advisory stance, the emphasis should be on aligning notice timing with billing cycles, preserving proof, and minimising friction. The following principles are financially oriented and general in nature: keep documentation succinct and factual, date your correspondence, sign it personally if required by the account contract, and retain all receipts and tracking records. The goal is to maximise legal efficacy while minimising time and incremental cost. Do not view registered posting as merely symbolic; it materially changes the evidence available in a charge dispute.

, store copies of all account invoices, renewal notices and any prior correspondence so that you can show cohesive documentation if a bank or consumer authority requests supporting materials. , a well-documented cancellation usually shortens dispute timelines and improves recovery probability for wrongly charged renewals.

Customer feedback synthesis focused on registered-post outcomes

Several community posts and reviews identify two recurrent patterns: when subscribers could produce dated proof of cancellation, refunds or refunds concessions were far more likely to be resolved favourably; when subscribers relied on less-documented channels, resolution was slower and sometimes inconclusive. For Irish and UK residents this distinction matters because banks and consumer bodies often require an auditable paper trail as primary evidence when assessing disputed charges.

To make the process easier: Postclic

To make the process easier, consider a postal facilitation service that handles printing and registered sending on your behalf. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using an intermediary service can reduce friction for professionals and consumers who prefer not to visit postal outlets while still obtaining the legal-strength proof that registered posting provides.

From a financial point of view, the marginal fee for such facilitation can be justified by the time saved and the reduction in administrative overhead, and it preserves the registered-post legal benefit discussed earlier. When weighed against a single month’s subscription fee or an accidental annual renewal, a small facilitation fee is often cost-effective.

Financial risk management: timing, notice periods and planning

Considering subscription economics, careful timing is crucial. Align your registered-post dispatch so the provider receives notice with enough lead time to act before an upcoming renewal date. If you hold an annual plan, the stakes are higher because a single mis-timed renewal can equal 6–12 months of alternative learning resources. , always plan cancellations before the renewal window and allow buffer time for postal delivery and processing.

From a budgeting perspective, model two scenarios: one where cancellation is executed well in advance (low risk, minimal administrative time) and another where cancellation is urgent (higher potential cost due to expedited postage or dispute costs). This modelling helps you choose the best balance between convenience and protection.

Monitoring and evidence retention

After sending a registered-post notice, maintain the receipt and tracking documentation as part of your personal finance records. In the event of a disputed charge, a documented chain of custody materially improves prospects in consumer complaints or bank-assisted chargeback processes. From the perspective of a budget-conscious consumer, preserve evidence for at least one renewal cycle or until any alleged charge is cleared or refunded in full.

Comparing cost and value: Tryhackme versus alternatives

From a financial optimisation view, weigh the marginal monthly cost of a premium subscription against use intensity and the cost of alternatives. The table below provides a high-level comparative lens to support a rational choice price, hands-on labs, and business-oriented training. Prices are indicative and should be validated against current offers before purchase.

ServiceTypical monthly costCore strengthBest for
Tryhackme£8–£12 (depending on plan and legacy pricing)Hands-on, guided rooms and learning paths with sandbox accessPractical learners seeking structured paths
Hack The Box~£10–£20Challenging labs and higher-tier offensive exercisesAdvanced penetration testers and red teamers
Online courses (eg, Udemy)Low one-off cost or subscription via third-partyWide topic coverage, less sandboxed labsTargeted certifications or short courses
Subscription aggregators / cloud labsVariesTeam or enterprise-focused learning and cloud sandboxesCompanies training multiple staff

, try to quantify hours of use per month. If subscription cost per active learning hour is low, retention may be justified. If you are using the platform sporadically, the annual commitment can be a higher-risk option. From a budget optimisation standpoint, prefer shorter commitments or pause strategies when usage drops, but ensure your cancellation is recorded in a legally defensible way (registered-post evidence) to mitigate renewal risk.

Handling disputes and refunds in Ireland (what to expect)

From a legal-advisory perspective, Irish distance-contract rules require sellers to disclose cooling-off rights and process refunds within defined times where applicable. When a dispute occurs, the strength of your documentation (including registered-post proof and billing records) increases the likelihood of a favourable resolution, either directly or through third-party interventions such as bank dispute channels or local consumer protection authorities. Keep in mind that some product types and certain licence types may be excluded from statutory cancellation, so review the purchase terms carefully and rely on dated, signed notices to reduce ambiguity.

Considering typical timelines, if you can show prior dated notice that pre-dates a renewal charge, many banks and consumer authorities will treat the evidence as persuasive. , escalate a claim only when necessary; early, well-documented notice and conserved evidence resolves the majority of issues without escalation.

What to do after cancelling Tryhackme

From a practical financial-advisory stance, after you have dispatched your registered-post cancellation and retained your proof, take the following non-procedural, finance-focused actions: monitor your bank and card statements for at least two billing cycles to confirm the cessation of auto-renewals; reconcile any refunds with your bookkeeping; and if you detect an unexpected charge, gather your registered-post proof and billing records before engaging your bank's secure dispute service or a consumer protection body. Keep records of all exchanges and maintain an audit trail until the matter is resolved.

, treat the event as an opportunity to rebalance spending: compare the realised cost of the subscription against outcomes achieved (skills gained, certification progress), and redeploy any saved funds into more tailored learning or certification exams when appropriate. From a budgeting perspective, set a simple renewal alert for future subscriptions so you can evaluate usage before each renewal date and avoid inertia-driven renewals.

platform pricing and policies may shift, review your learning plan annually and pick the billing cadence that best aligns with expected usage. If your usage is cyclical, manage cost exposure by aligning the subscription term to periods of high usage and by using registered-post cancellation where a binding exit must be documented.

Finally, if a dispute persists despite strong documentation, consider submitting the evidence and a concise chronology to the appropriate consumer authority or an independent dispute resolution service; strong, dated registered-post proof materially improves the odds of a favourable resolution in such proceedings.

Similar cancellation services

FAQ

Tryhackme provides a variety of learning paths tailored to different skill levels, ranging from beginners to advanced users. These paths include structured curricula that guide learners through essential cybersecurity concepts and practical skills. For instance, beginners can start with foundational topics like networking and web security, while advanced users can explore specialized areas such as penetration testing and incident response. This tiered approach ensures that users can progress at their own pace and build upon their existing knowledge.

Tryhackme offers several subscription plans to cater to different user needs. The Premium monthly plan is priced at £12 / $14 per month, while the Premium annual plan provides a lower effective monthly rate at £108 / $126 per year. Additionally, there are discounted rates available for students, which require proof of student status for eligibility. For businesses, Tryhackme offers cloud licenses that can be tailored for team use. This flexible pricing structure allows users to choose a plan that best fits their learning frequency and budget.

The premium subscription on Tryhackme includes access to exclusive 'premium-only' rooms, comprehensive learning paths, and cloud sandboxes for hands-on practice. Subscribers benefit from a wealth of guided labs that simulate real-world cybersecurity scenarios, allowing them to develop both offensive and defensive security skills. Additionally, premium members receive perks such as early access to new content and features, enhancing their overall learning experience.

To cancel your Tryhackme subscription, you must send a cancellation request via postal mail using registered mail. This ensures that your cancellation is documented and received by Tryhackme. Be sure to include your account details and any relevant information to facilitate the cancellation process. It's important to check for any specific instructions or requirements that may be outlined in your subscription agreement.

Tryhackme stands out from other cybersecurity training platforms due to its interactive and gamified approach to learning. Unlike many traditional courses, Tryhackme emphasizes hands-on labs and practical exercises within browser-based virtual environments, making it accessible for users at all skill levels. Additionally, the platform's structured learning paths and community-driven content provide a comprehensive educational experience that is both engaging and effective. This unique blend of features makes Tryhackme a popular choice among students, career-changers, and professionals looking to enhance their cybersecurity skills.