Cancellation service N°1 in Malta
Contract number:
To the attention of:
Cancellation Department – Gamivo
Dingli Street 99
SLM 1905 Sliema
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gamivo service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Gamivo: Easy Method
What is Gamivo
Gamivois a digital marketplace that sells video game keys, gift cards and related digital products. The platform connects buyers with third-party sellers and also offers a paid loyalty program calledGamivo smartwhich promises discounts, exclusive giveaways and faster access to deals for a monthly or annual fee. Gamivo operates across Europe and beyond and advertises low entry pricing for its VIP program and frequent promotional offers. For many users the attraction is lower cost, while some buyers prefer first‑party stores for direct publisher support. The service has a mixture of buyer experiences recorded across consumer review sites and discussion forums, and those experiences shape how customers approach subscription and cancellation decisions.
Key public details about the subscription show introductory and recurring price points, with monthly, quarterly and annual plans promoted on the official pages. The company also publishes generic guidance about membership management. These public materials and the mix of user reports form the factual base for the guidance that follows, targeted at Irish consumers who need a clear, safe path to stop a recurringGamivo smartcharge.
Subscription plans and pricing
Below is a compact pricing snapshot derived from the public subscription presentation. Use it as a quick reference when checking account or billing records.
| Plan | Price | Notes |
|---|---|---|
| 1 month | €0.99 + taxes | Introductory pricing advertised |
| 3 months | €4.99 + taxes | Short multi-month option |
| 12 months | €19.99 + taxes | Annual discount option |
These figures reflect the public offering and are useful when you compare billed amounts on bank statements or card records. Always check the exact charged amount on your own records because taxes and regional pricing can change the final number.
Why people cancel
Many consumers seek to stop a subscription for a few predictable reasons: unexpected recurring charges, unwanted automatic renewals after trials, dissatisfaction with product quality or seller reliability, and concerns about hidden or confusing checkout practices. ForGamivospecifically, common motives include discovering an unwanted monthly deduction after a purchase, feeling that the value of the subscription does not match the fee, or wanting to avoid future renewals after a short trial or promotional period.
When a recurring payment appears on an Irish bank statement at small values such as €0.99 or €4.99, customers often notice it only after several months. That leads to frustration and attempts to halt payments and recover funds, alongside demands for a clear cancellation route and acknowledgment from the trader.
Customer experiences with cancellation
Consumer feedback across review platforms and community forums offers a practical picture of what people encounter. A sizeable proportion of reports describe difficulty, confusion or dissatisfaction when members try to stop the subscription. Typical themes are: hidden opt‑ins during checkout, unclear or confusing information about renewals, inconsistency between what the purchaser expected and what was charged, and delays in confirmation of cancellation requests. These impressions appear repeatedly on independent review sites and discussion forums, and they matter when you choose a course of action.
Some users report they did not notice the recurring charge for months and then faced resistance when seeking refunds for renewals they did not knowingly authorise. Others describe a frustrating process of pursuing acknowledgment, waiting for confirmation messages that did not arrive in a timely way, and feeling compelled to escalate through external dispute channels when direct resolution failed. At the same time, there are users who say they successfully stopped renewals and retained their rights to benefits until the end of the paid period without additional friction. The pattern is mixed but weighted toward caution: many experienced users advise vigilance at checkout and prompt action if an unexpected charge appears.
Paraphrased examples from public feedback
- Several reviewers describe an opt‑in that they did not clearly notice and then recurring charges that continued beyond the period they thought they had cancelled.
- Forum contributors report long delays in receiving confirmation messages after they requested cancellation, creating uncertainty about whether the request was processed.
- Some users say that when they raised disputes with payment providers or banks, those routes were effective in recovering payments, though they viewed that as a last resort.
Problem: why stopping a subscription can be hard
Stopping any recurring digital subscription can be harder than it looks when contract terms are long, information is buried, or the user experience is designed in a way that increases friction. For consumers in Ireland this is further shaped by EU and national rules that require clear consent and transparent terms, but enforcement can lag behind consumer experiences. When a trader’s presentation is complex or when buyers miss a small opt‑in step, charges may continue until a consumer notices and acts.
For people who want to stop future charges, the central problem is creating a clear, provable record of the cancellation request. Without a documented request that can be shown to the trader, a bank, or a regulator, it is harder to assert your rights or prove a timely termination.
Solution overview: registered postal cancellation as the primary route
The safest and most reliable route to stop a subscription in contested situations is to use registeredpostal mail (registered mail)to send a cancellation notice to the service address. Registered postal delivery creates an independent, dated legal record that you provided the notice and the company received it. So when disputes follow — , if a trader claims no request was made — you hold verifiable proof.
This guidance takes the approach that registeredpostal mail (registered mail)is the only recommended cancellation mechanism to rely on when you want a durable, enforceable trail. Use of registered postal delivery is especially important when the relationship is cross‑border or when the consumer expects to rely on the evidence later in chargebacks, complaints to consumer authorities, or formal dispute procedures.
Why registered postal delivery is preferred:
- It produces an official receipt and tracking that demonstrates delivery to the recipient’s postal address.
- It provides a timestamped record that can be used in complaints or enforcement actions.
- It avoids ambiguity about whether the trader received a request.
- It is less susceptible to systems or interface failures that sometimes affect digital messages or confirmations.
What to include in your registered postal notice (general principles)
When preparing a registered postal notice rely on clear, concise language and include identifying details so the recipient can find your account. Do not copy a template word for word; instead ensure the notice contains the following categories of information in plain terms: your full name and billing address, a clear reference to the subscription name (,Gamivo smart), any customer or invoice identifiers you can find, the relevant dates for start and the last payment you accept, a statement that you are demanding that the subscription be terminated, and your signature. Keep a copy for your own records and retain the receipt the postal operator provides when you send the registered notice.
Be mindful to avoid political or legal jargon. The goal is a clear demand for termination with enough detail to identify the account. You do not need to draft contractual arguments in the notice; you can reserve those for follow‑up communications or a regulator if the trader refuses to act.
Timing and practical considerations
Your postal notice should be sent well before the next renewal date to create time for processing and to avoid an additional charge. If a renewal has already been billed you should still send a dated registered postal termination and state that you withdraw consent for future charges. Retain evidence: the registered post receipt and any further delivery confirmation are the critical items you will need if there is a later dispute.
Recordkeeping checklist (general): keep the postal receipt, a copy of the notice you sent, the dates of any charges, and any trader responses. These items form the supporting bundle when you later ask a bank to consider a refund or when you file a complaint with a consumer authority in Ireland or the EU.
Where to send registered postal notice
Use the official postal address of the service as the destination for your registered postal notice. ForGamivothe contact address to use for registered postal delivery is:
Address: Gamivo
Dingli Street 99
SLM 1905 Sliema
Sending your registered postal notice to the official address ensures the notice reaches the legal entity that operates the service and that the proof of delivery is dated to that address. Keep the postal proof as a primary record.
Legal context in Ireland and the EU
European law requires traders to act in good faith and to present contract terms in a clear and comprehensible way. National rules in Ireland implement these protections and provide enforcement channels for unfair contract terms or misleading commercial practices. If you suspect that a subscription was imposed by design that misled you or if cancellation routes are deliberately obscure, you may have grounds to complain under EU or national consumer rules. The EU unfair contract terms framework and guidance emphasise transparency and fairness in consumer contracts.
In Ireland, the Competition and Consumer Protection Commission and other authorities publish guidance and handle complaints. The Consumer Rights Act and related guidance also shape what traders must disclose and how automatic renewals and trial conversions should be presented. If a company’s conduct breaches those duties, you can escalate to the national authority or seek redress through a bank dispute procedure.
Practical enforcement options if the trader does not comply
If the registered postal termination is ignored and the trader continues to charge you, you have several follow‑on options to enforce your rights. Use the registered postal evidence as the cornerstone of any escalation. Common enforcement routes include disputing charges with your card issuer or payment provider, filing a complaint with Irish consumer authorities, and using alternative dispute resolution mechanisms when available. Keep in mind that these enforcement routes do not replace the need for a clear cancellation record; they are stronger when backed by the registered postal evidence of your termination request.
When you challenge an unauthorized charge with a bank, the presence of a dated delivery proof makes it more straightforward to show you took timely action to stop future payments. If a refund is the objective, the bank’s dispute process often asks for the evidence that you attempted to cancel; the registered postal receipt and a copy of your notice are the central documents. Use official complaint channels and make sure you reference the registered postal evidence that proves your termination request.
To make the process easier: Postclic
To make the process easier, consider services that help you send registered postal notices without needing a home printer or postage knowledge. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a helper service like that can simplify the administrative steps while preserving the legal value of registered postal delivery. It also reduces the risk of a lost or improperly prepared notice and helps you keep an independent digital record linked to the physical registered delivery.
Common pitfalls to avoid
Avoid relying on informal confirmation or ambiguous signals that do not provide a dated, deliverable record. Do not delete documentation or throw away postal receipts. Also avoid waiting too long after seeing a charge on your account — earlier action increases your options and reduces how many months you may need to dispute. If you have international billing or foreign currency charges, make sure you record the exact date and amount and keep any bank or card statements that corroborate the charge history.
Do not post vague or incomplete notices. A registered postal notice that lacks identifying details will be less useful if you need to present evidence later. Conversely, a clear, concise, dated notice that refers to the subscription by name and gives account identifiers will be persuasive if the case escalates.
How consumers describe what works
From public feedback the consumers most likely to succeed are the ones who: act quickly after noticing a charge, keep good records, use a dated method of communication to insist on termination, and escalate to banks or consumer authorities when the merchant ignores a clear termination request. The registered postal approach provides the dated evidence that users say is decisive in reversals and refunds.
| Issue | Common consumer impact |
|---|---|
| Hidden opt‑ins at checkout | Unintended subscriptions and later disputes |
| Difficulty getting confirmation | Uncertainty about whether the subscription was stopped |
| Continued charges after attempted cancellation | Need to escalate with bank or consumer agency |
What to do if charges already occurred
If you find that you have already been billed for renewal periods you did not want, send a registered postal termination immediately so you have the dated proof of your withdrawal of consent. Use that evidence when you request a refund from the trader or when you open a dispute with your card issuer. Keep a calm, factual approach when you escalate: present the dates, the registered postal proof of termination and copies of the charged amounts from your bank statements. That evidence increases the chance a bank will support a refund or a chargeback if the trader fails to act on your registered postal request.
Practical examples of escalation (what consumers report)
Many consumers report success by combining the registered postal record with a bank dispute. In those cases the sequence was: (a) create the dated registered postal termination, (b) keep the postal receipt and a copy, (c) show the bank the proof that the company had been given timely notice, and (d) ask the payment provider to consider a refund for subsequent renewals. Users emphasise that the registered postal evidence is the item that turned a customer complaint into a successful chargeback in many disputes.
What to expect from the trader after you send registered postal notice
After a trader receives a registered postal termination, you should expect an acknowledgment and the cessation of future renewals. If you do not receive a timely response, rely on your postal proof for escalation. If charges continue, present your evidence to your bank and to a consumer authority as needed. Record all subsequent interactions and keep the registered postal receipt safe: it is the primary proof of your termination request.
Checklist before you send registered postal termination
- Locate the billed amounts and the subscription name on your records.
- Note any customer or invoice numbers related to the subscription.
- Prepare a clear, single‑purpose notice that identifies you, the subscription and the request to end it.
- Send the notice by registered postal delivery to the official address:Gamivo, Dingli Street 99, SLM 1905 Sliema.
- Keep the postal receipt and a copy of your notice for later use.
Where to seek help in Ireland
If a trader refuses to accept the registered postal termination or continues charging, you can escalate: complain to the Competition and Consumer Protection Commission, use alternative dispute resolution if available, or bring the matter to a small claims or equivalent process. Irish authorities publish guidance on the rights that consumers have when facing recurring contracts and possible unfair terms. Use your registered postal evidence as the core of any complaint.
Practical tips from experienced consumers
Experienced buyers advise: monitor card statements for small recurring lines, retain receipts of the first purchase (they often contain the subscription name), and if you suspect an unwanted subscription start building your evidence bundle right away. Consumers who combined a dated termination method with rapid escalation to payment providers or consumer agencies generally report better outcomes.
What to do after cancelling Gamivo
After you have sent registered postal termination toGamivoand retained your postal proof, monitor your bank and card statements to confirm that no further renewals appear. If a new charge appears after your registered postal termination date, use the postal evidence to open a dispute with your payment provider and present the chronology and proof to an Irish consumer authority if necessary. Keep all documentation in a single folder so you can present a coherent timeline, and consider placing a calendar reminder to check your statement a few weeks after the cancellation to be certain the termination took effect.
Finally, learn from the experience: check checkout screens carefully in future purchases, document any trial conversions you accept, and keep copies of any promotional or subscription terms that appeared at the time of purchase. That pragmatic approach reduces the chance of repeat disputes and strengthens your position if you ever need to rely on consumer protections again.