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Cancel JUST DANCE
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I hereby notify you of my decision to terminate the contract relating to the Just Dance service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Just Dance: Easy Method
What is Just Dance
Just Danceis an interactive dance-entertainment franchise developed and published by Ubisoft that offers rhythm-based gameplay and a streaming catalogue of songs and choreographies. The service component historically associated with the franchise — variously marketed asJust Dance Unlimitedand more recently asJust Dance+— provided access to an expanded and frequently updated library of tracks beyond the base game titles. The offering has been distributed as in-game passes and standalone subscription products across consoles and platforms, and has been bundled into certain editions of the games as time-limited or extended-access passes.
Subscription formats and recent availability notes
Historically the service was available under different commercial formats: monthly, quarterly and annual passes, and included trial periods with certain game editions. As part of a recent commercial update the publisher consolidated the streaming catalogue under newer branded passes and announced the delisting or modification of older pass formats for some platforms. , contemporary store listings in the Ireland region show a 12-month pass for the current streaming service under a fixed price point, and some game product variants include multi-month passes as part of edition bundles.
| Plan | Typical offering | Representative Ireland price / note |
|---|---|---|
| Just Dance+(current streaming pass) | Access to a growing catalogue of songs via in-game streaming; available as time-limited passes (annual, multi-month) and bundled trials | 12-month pass listed at approximately €24.99 on regional console store listing (representative price shown in Ireland store entry). |
| Just Dance Unlimited(legacy service) | Legacy unlimited catalogue for earlier game generations; availability modified and delisted in stages | Delisted or made unavailable for purchase on some platforms from mid-2024; legacy subscribers retained access until expiry in some cases. |
Customer experiences with cancellation and access (Ireland focus)
A focused review of public feedback from consumers in English-speaking forums, community threads and product store comments reveals consistent themes relevant to Irish subscribers and purchasers. Users report interruptions to purchase paths, unexpected delistings of certain pass types, periods during which the in-game purchase option is inaccessible, and inconsistent communications regarding the effect of delisting on existing subscriptions. Some threads also record delayed or unsatisfactory responses to user enquiries about access and refunds. These experiences have direct relevance to the cancellation and dispute context because they affect whether a consumer can practically exercise termination rights and obtain reimbursement.
Representative user observations include the following paraphrased points drawn from public posts: consumers could not find purchase options for legacy passes in certain console stores; several users observed that official communications stated a cessation of sales from a certain date while access continued until expiration for existing passes; and users reported support response latency when service disruptions affected access to subscribed content. These reports, while individual, demonstrate a pattern of operational friction that increases the evidentiary value of a documented and dated termination notice when seeking reimbursement or remedy.
What users say about refunds and service discontinuation
Public discussions indicate that where the publisher altered availability or removed songs for licensing reasons, affected customers sought refunds or prorated reimbursements. The company messaging in some cases preserved access for active subscriptions until expiration, and additional compensation policies were announced for certain affected players. , individual experiences vary and complaints commonly concern the timeliness of remedy and the clarity of communications. For any subscriber in Ireland, documenting the date on which the termination request is made and maintaining contemporaneous proof is crucial to pursue reimbursement or dispute resolution.
Step-by-step guide to cancelling Just Dance subscriptions (postal mail method only)
Framework: this guidance analyses contractual obligations, statutory rights under Irish law, practical evidence considerations and a recommended course of action for subscribers in Ireland who intend to terminate a subscription toJust Danceservices. The single method recommended throughout is termination by registered postal dispatch; this is the only cancellation mechanism discussed because of its evidentiary reliability in contract and consumer disputes. statutory wording that requires a consumer to exercise termination by a statement expressing the decision to terminate, a registered postal statement provides a documented and dated manifestation of intent to terminate.
Preparation phase: contractual and account review
Identify the subscription product you purchased, the billing cadence, and the precise product name as listed on receipts or store entries. Retain the purchase documentation, billing statements and any in-game receipts or console-store confirmations. Review the terms and conditions provided at the time of purchase for notice periods, minimum-term commitments and information obligations; these contractual provisions will inform whether termination takes immediate effect or becomes effective at the end of a billing period. Preserve screenshots or exported copies of account pages that show subscription status as supplemental evidence.
Legal basis for termination in Ireland
In Ireland the Consumer Rights Act 2022 and associated distance-contract provisions set out rights relevant to digital content and digital services. The legislation contemplates that a consumer may terminate a digital service contract by a statement expressed to the trader; the statute does not prescribe a single mandatory communication channel, but it does envisage that the consumer must make a clear statement of decision to terminate. Registered postal dispatch is a well-established common-law and evidentiary method for conveying such statements in a way that creates proof of both content and timing, which is important where the supplier disputes receipt or the effective termination date.
What to include in a termination statement (principles only)
Principles: the statement should unambiguously identify the subscriber, the subscription product, the account identifier or order number, the date from which termination is sought, and a clear expression of the decision to terminate. Where appropriate, reference the purchase date and the billing period. Avoid conditional phrasing that could be interpreted as an inquiry rather than a termination. Keep the statement concise, factual and focused on the contractual act of termination so that it meets the statutory requirement of an express decision to terminate. Do not include payment card data or other fragile personal identifiers in the body of the postal statement beyond what is necessary to identify the subscription.
Registered postal dispatch as evidentiary strategy
Rationale: registered postal dispatch supplies objective metadata: a dispatch date recorded by the postal authority and a delivery or attempted-delivery record; where return receipt services are used, the trader’s signature and date are recorded. This information is often decisive in disputes concerning whether a termination notice was communicated before an auto-renewal date or within a contractual notice period. , registered postal dispatch aligns with the consumer’s burden to show a clear statement of termination and the date on which it was made. Registered postal dispatch reduces factual disputes over whether a supplier received notice, which expedites internal remedy processes and, if necessary, supports enforcement through regulatory or court procedures.
Timing and notice considerations under contracts
Examine the contract terms for renewal windows and notice periods; many subscription contracts operate on an auto-renewal model that requires termination before a renewal date to prevent charging for an additional term. Where the contract contains a minimum term or notice period, termination may be effective at the end of the current billing cycle rather than immediately. Registered postal dispatch proves the date on which the subscriber expressed the decision to terminate and supports an argument that the notice was provided within the contractual window. If the supplier has failed to provide mandatory pre-contractual information about cancellation rights, statutory extensions to cancellation periods may apply under Irish law, which further underscores the value of preserved dated correspondence.
How to set expectations for responses and remedies
After dispatch of a registered postal termination statement, expect a commercially reasonable period for the trader to acknowledge receipt and to implement termination. Depending on the contract terms, the trader may apply termination at the next renewal or may end access immediately. Where the supplier has materially altered the service offering (, delisting songs or changing availability), statutory provisions and company announcements sometimes provide additional remedies for affected subscribers; retain copies of any publisher announcements that explain changes to availability as they may affect claims for reimbursement. Disputes over refunds or prorated sums commonly turn on contract terms and the timing of the termination notice, which again reinforces the importance of registered postal proof.
Registered mail address for dispatch (official address to use)
109 The Boulevard Mount Eustace Tyrrelstown Dublin 15 D15 CX23 Co. Dublin Ireland
Practical solutions to simplify the postal process
To make the process easier: Postclic offers a purpose-built service that handles printing, stamping and sending registered or simple letters without the need for a printer or physical trip to a post office. You do not need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates exist for terminations and cancellations across telecommunications, insurance, energy and subscription categories, which can reduce drafting risk. The service provides secure sending with return receipt and legal value equivalent to physical dispatch, which makes it a convenient option for consumers who prioritise registered postal evidence but prefer a streamlined execution.
How to document and preserve proof after dispatch
Maintain the postal authority’s proof of posting and any return receipt records. Retain a copy of the exact text sent and contemporaneous copies of purchase confirmations and billing records. If a supplier responds, preserve the supplier’s reply and date-stamped acknowledgements. These materials form the documentary record you will rely on in communications with the supplier, consumer-protection agencies or a court. Keep the postal metadata linked to the copy of the statement so that timelines are reconstructible.
Dispute resolution and escalation pathway
If the supplier denies receipt or refuses reimbursement contrary to contract or statutory rights, registered postal proof strengthens a consumer’s position when lodging a complaint with the Competition and Consumer Protection Commission (CCPC) or when invoking alternative dispute-resolution mechanisms. In Ireland the CCPC provides guidance on consumer rights for digital services; statutory remedies may include refund and damages where a supplier fails to reimburse funds it is legally obliged to return. Registered postal evidence supports procedural fairness and a clear chronology for adjudicators and regulators.
| Issue | Practical impact | How registered postal dispatch helps |
|---|---|---|
| Disputed receipt of termination | Supplier claims no notice received; consumer charged an additional term | Postal metadata proves dispatch date and delivery attempt; supports refund claim |
| Service changes or delisting | Access reduced; consumer seeks prorated refund | Registered notice dated prior to renewal supports timely termination and reimbursement arguments |
Examples of common problems reported by users (synthesised evidence)
Users in Ireland and other English-speaking markets reported difficulties including inability to purchase legacy passes on a console store, abrupt delisting of certain passes, and inconsistent access behaviour where users retained or lost access contrary to expectations. Many users expressed frustration with response times from support channels and uncertainty about refunds where availability changed. These public reports are relevant for subscribers considering termination because they show that operational issues often accompany content changes, increasing the importance of formal, dated termination notices.
Legal implications of publisher delisting and content removal
When a publisher removes content or delists a pass for licensing reasons it may trigger contractual or statutory remedies depending on the specific facts: if the consumer has paid for access that is materially reduced by content removal, the consumer may be entitled to a proportionate reduction in price or reimbursement under the Consumer Rights Act 2022. The Act also preserves the trader’s obligation to provide accurate pre-contractual information; failure to do so may extend the cancellation window. Registered postal termination notices create the evidentiary underpinning to assert those rights.
What to do after cancelling Just Dance
Actions after posting a registered termination statement: keep the postal proof in a durable format, monitor your payment method for billing activity and retain copies of your bank or card statements showing any contested charges. If the trader issues a refund, retain proof of receipt. If the trader does not respond or declines a refund where one is contractually or statutorily due, lodge a complaint with the relevant Irish consumer authority and attach the registered-post evidence along with your purchase and billing records. Where necessary, consider small-claims or civil enforcement to recover sums improperly taken; the registered-post record will be central evidence in any proceeding. Finally, keep contemporaneous notes of any subsequent communications and the dates they were sent or received so that the overall chronology is coherent and demonstrable.
Regulatory contacts and escalation (practical note)
If escalation is required in Ireland, present a clear chronology supported by the registered postal proof, purchase documents and any public publisher announcements that bear on the dispute. Regulatory bodies adjudicate on statutory consumer rights and administrative remedies; their procedures value documentary clarity and a demonstrable timeline. Registered-post evidence provides both.
Consumer tips distilled from user feedback
- Preserve receiptsand any store confirmations showing the exact product name and billing cadence.
- Document service changessuch as publisher announcements about delisting or access changes and retain screenshots of those communications.
- Use registered postal dispatchto create an unambiguous record of the termination statement and date.
- Retain postal metadataincluding proof of posting and any return receipt evidence for later disputes.
These practical measures address the recurrent friction points described by consumers and create a defensible evidentiary posture if a dispute arises.
When cancellation triggers a refund claim
Where a refund is claimed because access was interrupted or the service materially changed, frame the claim around the documentary record: the purchase confirmation, the registered postal termination statement, and any publisher announcements that evidence a change in service scope. Irish statutory provisions require traders to reimburse consumers in defined circumstances; registered-post evidence helps establish the relevant cut-off dates for entitlement calculations. If a refund is delayed beyond the statutory period, statutory remedies and damage claims may arise, and the registered-post record will be pivotal.
Next steps if you need enforcement
Compile a single file containing the purchase proof, registered-post dispatch proof, and all subsequent correspondence. Present that file to the consumer agency or to a dispute-resolution body; if judicial enforcement becomes necessary, the same file structures the small-claims or civil action. Registered postal dispatch is the central piece of evidence that converts contested chronology into documentary fact, simplifying adjudication and improving the consumer’s prospects of a successful remedy.