Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Myfitnesspal.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Myfitnesspal: Easy Method
What is Myfitnesspal
Myfitnesspalis a digital health and nutrition platform that helps users track food, exercise, weight and general wellness. The service combines a large food database with logging tools, nutrition breakdowns, progress charts and community features. For many users the app is a daily habit used to monitor calorie intake, macronutrients and exercise calories. The product is offered in a free tier and at least two paid tiers offering expanded features such as advanced nutrient analysis, barcode scanning, meal planning and an ad-free experience. The platform is used internationally, including in Ireland, by people managing weight, diabetes, sports training or general wellbeing.
For accuracy this overview draws on published support material and current user feedback collected in English from public review platforms and community forums. The official support documentation describes the paid tiers and indicates there is a free trial for certain paid tiers. The company also publishes details about Premium and the newer Premium+ tier, which focuses on meal planning and premium tracking tools. The provider’s corporate address is 135 Townsend St, San Francisco, CA 94107-1907, USA.
Subscription tiers and features
The main paid options reported in public documentation arePremiumandPremium+. Premium focuses on enhanced tracking and insight features such as macronutrient goals, no ads and data export. Premium+ adds a meal planner, recipe and grocery tooling and additional convenience features. Pricing varies by country and by how the subscription is purchased. Public sources list indicative Ireland pricing for Premium+ at around €24.99 per month or €99.99 per year, noting regional differences for Premium and Premium+ tiers. These figures are indicative and may change over time; check official purchase screens for the up-to-date rate relevant to your payment method and country.
| Plan | Primary benefits | Indicative Ireland price (public sources) |
|---|---|---|
| Free | Basic food and exercise logging, community access, limited reports | Free |
| Premium | Advanced nutrition reports, custom goals, ad-free experience, priority support | Varies by region (examples in public reports: monthly or annual billing) |
| Premium+ | All premium features plus meal planner, automated logging from plans, grocery lists | Approx. €24.99/month or €99.99/year (Ireland, reported sources) |
Where this information comes from
The feature descriptions are drawn from the service help pages and public product announcements. Pricing examples were taken from recent public reporting and comparison articles that list regional prices, and from user-submitted pricing notes in community discussions. Because pricing is region-specific and sometimes varies between website purchases and purchases processed through payment platforms, expect differences on the purchase screen itself.
Why people cancel
Many customers seek to cancel an account or a free trial for a handful of repeat reasons. These typically come from a mismatch between expectations and the service, changing personal priorities, price sensitivity, or billing concerns. Common drivers in Ireland and similar markets include concerns about unwanted auto-renewal after a free trial, perceived loss of previously free features ( barcode scanning placed behind a paid tier), pricing changes, technical issues, duplicate or accidental purchases and difficulties getting timely help when billing problems arise.
Users also cancel because the app no longer fits their routine, they found a cheaper alternative, or there are doubts about accuracy of database entries. Where billing is unexpected or looks like an unauthorised charge, cancellations are often the first step before seeking a refund or disputing a charge with a bank. Public feedback also shows frustration when support responses are slow or when cancellation becomes confusing.
Customer feedback about the cancellation experience
Across forums, social platforms and review sites the cancellation experience forMyfitnesspalvaries. Many reviews praise the product for its tracking depth and community but express frustration with subscription handling, trial auto-renewal and support response times. Key themes from English-language user feedback relevant to Ireland are: delayed or unclear responses to billing complaints, confusion over renewal charges after a trial, inconsistencies between platform billing screens, and frustration when users cannot quickly confirm a cancellation.
On Trustpilot recent reviews show both positive product experiences and repeated comments about the shift of features behind paid tiers; reviewers praise utility but warn about the cost of advanced features. Several threads on community forums and social posts report users who felt it was hard to prevent a trial from converting to a paid plan and users who had to escalate to get refunds. Other users share tips about carefully watching bank statements and noting renewal windows well before the trial end.
Example paraphrased customer comments pulled from public discussions:
- "I was charged after a trial and could not get a quick confirmation that cancellation went through." (forum post)
- "The barcode scanner moved into paid features, so I cancelled because I no longer got what I expected for free." (review)
- "Support replies sometimes recommend account-level actions that users find hard to follow." (community thread)
The pattern that emerges is one of a solid product with occasional friction at the subscription and support edges. These friction points make it important for consumers to document their cancellation attempts and to use methods that create clear legal proof of notice.
Problem: common obstacles when trying to stop a subscription
When people try to stop recurring charges they face a few predictable problems. These include uncertainty about when the next billing date is, differences in billing depending on how the subscription was bought, unclear in-app messages about trial conversion, and slow service responses for refund requests. These problems are compounded if a consumer cannot show evidence of a cancellation request or cannot identify the payment method associated with the subscription.
Given these obstacles, choosing a cancellation method that provides a strong legal record is essential. That record helps if you need to request a refund, open a dispute with your bank or escalate to a consumer protection body in Ireland.
Solution: why registered postal mail is the best route
For consumers who want a robust and defensible cancellation notice, sending a registered postal letter is the recommended option. Registered postal delivery offers a recorded chain of custody, delivery confirmation and a government-backed record that you sent a clear instruction to stop a service. In disputes over whether and when a cancellation was communicated, registered mail is frequently accepted as persuasive evidence because postal operators maintain verifiable logs and, where available, a return receipt can confirm delivery.
Advantages of registered postal delivery for cancellations:
- It creates an official delivery record that you can cite in disputes.
- It timestamps the notice and confirms the recipient at the address you used.
- It avoids misunderstandings about whether a message entered a support queue or was overlooked.
- It is useful evidence if you pursue a refund through a bank chargeback or raise a complaint with a consumer protection authority.
Because of these legal strengths, registered postal notices should be the core part of any cancellation strategy for subscription services where you need a strong paper trail.
What to include in your registered postal notice (general principles)
When preparing a registered postal notice, follow general principles rather than a rigid template. Important elements to mention in a clear way include: identification of the subscription (your account name or username), the date you instruct the provider to stop future billing, a concise statement that you wish to end the subscription and any request for a refund if applicable. Attach or mention any transaction references that identify the relevant charge on your bank statement. Use plain language so the recipient cannot claim confusion. Keep a copy of everything you send and keep the postal tracking and delivery confirmation documents issued by the postal operator.
These elements make the notice useful for your own records and for any third party or regulator if you need to escalate. The key here is clarity and verifiability; avoid ambiguous phrasing and ensure the notice is signed.
Where to send the registered postal notice in the case of Myfitnesspal
When sending a registered postal notice forMyfitnesspal, use the corporate address to ensure the delivery is directed to the company’s operation address on record. The address to include is: 135 Townsend St, San Francisco, CA 94107-1907, USA. Sending to that address gives you a clear, verifiable recipient and a delivery record tied to the company’s known offices.
Keeping the delivery proof to hand is important if you need to reference the date and delivered address during a refund request or dispute procedure.
| Why use registered post | What you get |
|---|---|
| Proof of posting and delivery | Postal operator tracking and, where available, return receipt |
| Independent, official evidence | Record that can be shown to banks or regulators |
| Reliable timestamp | Delivery date that establishes when the provider was notified |
Timing, notice periods and practical considerations
Subscriptions typically renew on a fixed schedule. To avoid an unwanted charge, aim to ensure your registered postal notice is delivered sufficiently before the next renewal date. Public guidance and many subscription terms require cancellation before the renewal date to stop the next billing cycle. Because postal delivery and internal handling take time, send your registered notice with adequate margin so that the delivery date precedes the renewal date. Keep the delivery receipt and tracking evidence to show the notice arrived before renewal.
Be aware that availability of refunds for charges already processed will depend on the provider’s terms and on consumer law protections that apply in Ireland and the EU. A provider may not always be required to refund a fully consumed period of service, but unauthorized charges, misrepresentations or failure to provide clear cancellation options may create entitlement to a refund under consumer protection legislation.
Legal context in Ireland
Irish consumer law is evolving to strengthen rights for digital services and subscription contracts. Recent national developments and guidance highlight stronger protections for consumers, including clearer transparency rules and rules about automatic renewal in certain sectors. The Consumer Rights Act updates and Irish guidance indicate consumers should be given clear cancellation rights and straightforward ways to stop recurring payments. If you encounter an unresolved dispute in Ireland, you may raise the matter with the Competition and Consumer Protection Commission (CCPC) or use your bank’s dispute mechanisms, supported by the registered postal evidence you hold.
These legal protections can be helpful if a provider refuses to accept a clean cancellation or if there is an apparent unauthorised charge. Registered postal proof strengthens a consumer’s position when referencing statutory rights and when asking consumer bodies to intervene.
Handling refunds and disputed charges
If you are seeking a refund for a charge that occurred after a trial or following an attempted cancellation, prepare your evidence package before contacting any third party. The evidence package should include your bank statement showing the charge, a copy of the registered postal delivery receipt and any correspondence or screenshots that document the timing of events. Present that package when you request a refund or when you make a formal complaint to a regulator or to your bank.
Where a provider refuses to refund and you believe the charge was unauthorised or unfair, you may request your bank to open a chargeback or to investigate an unauthorised direct debit. Banks typically require proof of attempted cancellation; having a registered postal delivery record combined with transaction details will strengthen your case.
What to expect after you send written notice
After delivery, allow a reasonable time for the provider to process the cancellation. A registered postal delivery proves the company received notice on a specific date; if the provider later claims it did not receive instructions, the delivery record provides a rebuttal. If you do not receive acknowledgement within a reasonable timeframe, use the delivery evidence when seeking redress from the payment provider or a regulator.
Keep detailed notes of any subsequent communications, including dates you received responses. If you need to escalate, having a clear timeline supported by your delivery receipt and transactions will help the adjudicator or bank reviewer make a decision.
Practical solutions to simplify the registered posting process
Sending registered mail is effective but can feel inconvenient. To make the process easier, consider services that handle printing and postage for you. These services allow you to prepare your written cancellation text and have the rest handled securely, including obtaining a tracking number and delivery confirmation. Using such a service can reduce friction while preserving the legal benefits of registered delivery.
To make the process easier... A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a secure registered letter service can be particularly helpful when you want the benefits of an official delivery record without visiting a postal counter or managing postal documents yourself. Choose a reputable provider and keep the tracking and return receipt as part of your evidence file.
Customer stories and lessons learned
User reports indicate several useful lessons for Irish customers. First, document everything early: note the trial start date and renewal date, save transaction references and keep screenshots of purchase confirmations or billing entries. Second, consider the registered postal route as your formal cancellation action when you expect billing disputes or want a documented stop to recurring charges. Third, use bank dispute channels if a provider refuses to refund clearly unauthorised charges; banks respond well to concise evidence supported by a registered delivery timestamp. Finally, consider alternatives to the service if price or feature changes drive cancellation—users often choose competing apps that better match their budget.
Community suggestions that appear repeatedly in public forums include: monitoring bank statements for small recurring amounts, keeping a single card for subscriptions to simplify reconciliation, and preparing the registered postal notice well before renewal dates. These practical steps reduce the chance of surprise renewals and give clarity if a dispute arises.
Common mistakes to avoid
Avoid relying on unverified or undocumented cancellation attempts. If you do not have clear evidence that a provider received a cancellation instruction before the renewal date, you will be disadvantaged in a dispute. Do not assume a verbal or informal message will be accepted as proof. Also avoid deleting any payment information or account data immediately after sending notice: retain all records until the cancellation is confirmed and any refund issues are resolved. Finally, do not ignore small trial charges; they can signal that a trial converted to a paid subscription.
When postal notice may not be enough
Postal notice is powerful, but it is one element in a broader resolution path. If a provider demonstrates that billing was processed through a third party payment platform with its own rules, or if a domestic regulator has specific procedures for digital subscriptions, you may need to combine registered postal evidence with a bank dispute or an escalation to a consumer authority. The postal delivery remains a valuable legal record in such cases.
Practical checklist (conceptual)
Below is a conceptual checklist of the types of actions and documents to assemble when preparing a registered postal cancellation. This list is for planning and record-keeping; it does not provide a template or step-by-step mailing instructions.
- Identify account details and transaction references.
- Note the trial start date and the next renewal date.
- Prepare a clear, signed instruction to stop future billing (retain a copy).
- Send that instruction by registered postal delivery to the company address: 135 Townsend St, San Francisco, CA 94107-1907, USA.
- Keep postal tracking and delivery confirmation as part of your evidence file.
- Collect bank statements or payment confirmations that show the relevant charge.
- If a refund is needed, present the evidence package to the provider and to your bank if escalation is required.
Comparison: Myfitnesspal and alternatives
Some consumers decide to switch apps rather than continue with a subscription. The table below presents a high-level comparison of popular alternatives and the typical differentiators that users discuss publicly. This is a general guide reported features and public commentary; check each provider for up-to-date details.
| Service | Key differentiator | Typical price comment |
|---|---|---|
| Myfitnesspal | Extensive food database, premium meal-planning tier (Premium+) | Free tier; Premium and Premium+ paid tiers vary by region. |
| Lose It | Simpler interface, focus on weight goals | Free tier; paid tier typically cheaper for some users. |
| Fooducate | Food grading, focus on food quality, alternative paid model | Alternative pricing models including lifetime deals in promotions. |
Choosing a replacement depends on the features you value most: barcode scanning, database breadth, data export, meal planning or price. The public conversation shows users switching when Myfitnesspal places a formerly free convenience feature behind premium access.
How to document escalation in Ireland
If the provider refuses to accept a timely cancellation or to refund an unauthorised charge, you can escalate. Begin by presenting your evidence to the provider in writing and referencing the registered postal delivery record. If that fails, contact your bank with a concise evidence pack and request an investigation into an unauthorised or disputed charge. If the bank does not resolve the issue, file a complaint with the Competition and Consumer Protection Commission or the appropriate dispute resolution body. Irish consumer guidance and recent legal changes strengthen protections for digital goods and subscriptions; registered postal evidence will support your position in any formal review.
What to do after cancelling Myfitnesspal
Once you have sent the registered postal cancellation and have delivery confirmation, keep the following practical steps in mind: monitor your bank statements for any further charges; retain all evidence until any potential refund is resolved; file a complaint promptly with your bank or a regulator if an unauthorised charge appears; and, if you intend to switch services, set up the replacement account with a clear start date to avoid gaps in tracking. These actions preserve your rights and make it easier to escalate if necessary.