Service de résiliation N°1 en Ireland
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service raw gym.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel raw gym: Simple Process
What is raw gym
raw gymis a Dublin-based fitness club that operates premium training facilities in the south of the city, offering classes, group personal training and a full gym environment. The business promotes a high-quality experience with a focus on coaching, structured class timetables and limited membership numbers to avoid overcrowding. Raw Gyms advertise multiple membership options and promotional join offers for new members, including registration fees and monthly direct-debit plans for full and off-peak access. The Portobello location is one of the addresses associated with the brand.
locations and official address
The main Dublin address commonly referenced for the Portobello facility is:7 South Richmond Street, Portobello, Dublin 2. This is a location reference that appears in local listings and coverage.
membership plans at a glance
The company publishes promotional membership packages that typically include an up-front registration fee and a recurring monthly charge. Recent public offers have included a reduced registration plus first-month arrangement and standard monthly pricing for full access, as well as an off-peak option with a lower monthly rate. These published offers are useful when assessing notice timing and contract value.
| plan | typical cost (public offer) | features |
|---|---|---|
| new member offer | €29 registration + €29 first month; €69 thereafter (example) | full access, classes included, group PT options |
| off-peak member | €29 registration + €29 first month; €55 thereafter (example) | access during off-peak hours, classes included |
| annual/discounted rate (reported) | approx. €365 per year / €44–€49 pm (reported ranges) | annual payment option, occasional discounts |
Why people cancel
People leave gyms for many predictable reasons. Common causes include changes in personal circumstances (move of home or work, illness, reduced income), dissatisfaction with price increases or service, schedule conflicts, and the perception that membership value no longer matches cost. When contracts or billing are unclear, members are more likely to cancel because they cannot trust ongoing charges. A practical cancellation strategy begins with understanding which of these reasons applies in your case and then planning a defensible, documented termination.
specific drivers seen in reviews and feedback
Customers who have posted publicly about their experience with Raw Gyms and similar Dublin clubs often cite price increases, opaque communication about changes, and concerns about billing clarity as decisive factors. Some members report surprise when fees change or when renewal notices are not prominent, which increases the risk of people wanting to leave. Other users praise the facilities and classes but still cancel because of cost or changing schedules. These recurring themes appear across local review platforms and discussion forums.
Customer experiences with cancellation
There is a mix of feedback from former and current members regarding the cancellation experience. Some members report a straightforward exit once terms were followed, while others say they encountered billing persistence or unclear notice requirements. On community forums, members share practical tips and warn that simply stopping a payment may not end contractual obligations; formal written notice is commonly recommended by experienced members. These patterns are consistent with broader gym-industry complaints seen in Ireland and the UK, where disputes often arise because members assume stopping a payment is sufficient.
Specific complaints reported in public threads include: price changes that felt insufficiently communicated, disagreement over whether the membership had been properly terminated, and mixed messages about the effective cancellation date. Positive comments commonly reference good classes, helpful staff, and well-maintained equipment — factors that make members hesitate before cancelling if they can resolve cost or schedule issues first.
what works and what doesn’t (user tips)
Experienced members repeatedly advise keeping documentary proof when ending a membership and ensuring that the gym has received and acknowledged your notice. Users recommend confirming the membership end date in writing and checking subsequent bank statements for accidental renewals. Where disputes arise, members note that recorded correspondence is critical evidence when escalating a case to a consumer protection body or a small-claims forum. These community insights align with formal consumer advice about written notice and careful documentation.
Problem: unclear terms, unwanted charges and disputes
If you are considering cancellation because of unclear contract terms, unsolicited price increases or continuing charges after you thought you had left, you face two immediate risks: ongoing payments that you did not intend to make, and difficulty proving you gave adequate notice. The most reliable way to reduce both risks is to use a cancellation method that creates strong legal evidence of receipt and content. For consumers in Ireland, this is crucial when you need to escalate or seek refunds.
Solution: why postal registered mail is the only reliable cancellation method
As a consumer rights specialist I advise using registered postal delivery as the primary and preferred method to notify a gym of cancellation. Registered postal delivery provides a formal, dated record of dispatch and delivery that has strong legal weight. It creates independent proof that the gym received your notice, the date of receipt, and the exact time window in which you made your request. This is particularly important when the supplier disputes whether they were notified, or when there is a timing requirement in the contract (, notice must arrive before the next payment date). Registered post reduces ambiguity about whether a cancellation was ever sent or received.
The law and mainstream advice emphasise the need for a written cancellation that can be evidenced. Irish consumer law recognises written notice as a valid mechanism and places importance on whether the consumer has been given the required pre-contract and cancellation information. Using registered post aligns with these legal expectations because it provides dated proof of receipt.
legal and practical advantages of registered postal cancellation
Registered post supports your position in several ways: it supplies an independent delivery record showing when the gym received your communication; it allows you to retain a copy of what you sent and the delivery certificate; it is widely accepted in disputes as objective proof; and it reduces the chance of the provider claiming non-receipt. , these advantages make registered post the strongest single evidence when challenging continued billing or seeking refunds. Guidance from consumer bodies and high-court rulings in similar disputes place weight on documented, dated written notices.
| reason to use registered post | legal/practical effect |
|---|---|
| dated proof of delivery | Verifiable evidence of when the provider received your notice |
| neutral third-party record | Independent record useful for complaints or court proceedings |
| avoid 'he said / she said' | Reduces the provider's ability to claim they never received notice |
How to prepare a robust postal cancellation (principles only)
When preparing a written notice for registered post, focus on clarity and identification without relying on templates. Key principles are to identify yourself clearly, reference the membership or account detail used when you joined, state unambiguously that you intend to terminate the membership, and propose a termination date consistent with any contractual notice requirement. Include a clear signature and the date of the letter. Keep a personal copy and keep the postal delivery receipt safe; that receipt is critical evidence if there is a later dispute.
Do not rely on stopping card or bank payments as your only step. A bank instruction to stop a direct-debit or card charge does not, by itself, always meet contractual notice requirements and may leave you liable for unpaid months if the supplier disputes cancellation. Case law and well-documented consumer complaints show that firms sometimes pursue amounts unless presented with clear written termination evidence. Using registered post helps close that evidential gap.
timing considerations and notice periods
Contracts typically include a notice period that specifies when the termination becomes effective relative to the next scheduled payment. You should read the terms shown on your membership acknowledgement to check the applicable notice period. Where terms are unclear, aim to send your registered notice well ahead of the next payment date to avoid accidental renewal. The general principle is that a provider should receive clear advance notice in time to halt the next collection cycle. Public guidance from consumer sources also highlights that automatic renewals and mid-contract price changes can affect your options, so keeping dated proof is essential.
Practical dispute steps if billing continues after you have used registered post
If a provider continues to bill after you have used registered post to terminate, retain the postal receipt and any correspondence showing the provider’s receipt. You may then lodge a formal complaint with the firm in writing (again relying on documented proof) and retain a record of the company’s response. If the gym refuses to accept cancellation or insists on additional charges, consumer-rights bodies and small-claims procedures exist to resolve disputes. In Ireland, statutory protections and the Consumer Rights Act provide avenues for escalation when the terms or conduct appear unfair. In many cases, documented evidence produced by registered post will materially strengthen your case.
Experienced members and consumer advisers also advise tracking all bank and card statements for several months after the cancellation effective date. If unauthorised or disputed deductions occur, these records, combined with the registered-post proof, form the backbone of an effective complaint. Community forums frequently report success in securing refunds once a written, traceable notice is produced and a consumer protection authority is engaged.
To make the process easier: use a registered-post service if you cannot print or post yourself
To make the process easier, consider using a dedicated registered-post provider that handles printing, stamping and sending on your behalf when you cannot attend a post office or do not have a printer. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. This kind of option can simplify sending a registered letter while preserving the legal evidence that registered delivery provides.
how Postclic fits into a documented approach
Services that offer secure registered-post handling can be particularly helpful if you want to preserve formal proof without visiting the post office. They give you a delivery receipt and the benefit of a neutral record of posting and receipt. When used as part of a documented cancellation approach, these services reduce friction and help ensure your notice is delivered in the form that most effectively supports your consumer rights.
Common pitfalls to avoid
- Relying only on stopping payments: stopping a direct debit or card payment may not legally terminate the contract if a written notice is required.
- Sending informal, undocumented notices: verbal or undocumented communications are weak evidence in a dispute.
- Missing contractually required notice windows: read the membership details carefully and send your registered notice with sufficient time for delivery before the next payment date.
- Discarding delivery receipts: keep every receipt and copy, because you may need them later.
What to expect after you send registered post
After the provider receives registered-post notice, a well-run club should acknowledge receipt and state the effective cancellation date. Keep that acknowledgement (if provided) together with your delivery receipt. If you do not receive an acknowledgement, the delivery certificate itself still demonstrates receipt. Allow reasonable processing time for the gym's administration to apply the termination, keeping in mind monthly billing cycles; follow up in writing if charges continue, and escalate to a consumer-advice body if necessary. Community experiences show that patience combined with evidence-based escalation often produces results.
| issue | what to do |
|---|---|
| unexpected charge after cancellation | retain delivery certificate, contest charge with evidence, escalate to a consumer body if unresolved |
| no acknowledgement from gym | preserve the registered-post receipt and send a further recorded reminder using the same method |
How consumer law in Ireland supports written cancellation
Irish consumer protection legislation recognises cancellation rights and the importance of clear pre-contract information. The Consumer Rights Act and related regulations make written notice and proper information about cancellation central to consumer protection. Where a business fails to provide required cancellation information, statutory cancellation windows can be extended. The law supports consumers who use robust written methods to exercise their rights. Using registered post gives you the most straightforward way to demonstrate compliance with legal and contractual notice requirements.
Escalation routes if the gym refuses to accept registered written notice
If the provider refuses to accept your cancellation or continues to bill, register a formal complaint in writing and cite the fact you used registered post and have a delivery certificate. If the response is unsatisfactory, the Competition and Consumer Protection Commission (CCPC) and local Citizens Advice services provide advice on next steps in Ireland. If necessary, you can take a small-claims case where documented evidence of written termination is central to proving your position. The combination of registered-post proof and bank statements usually forms the strongest basis for any formal claim.
Alternatives and comparisons
If you decide to move on from Raw Gym, consider looking at other local gym models and their contractual flexibility. Some chains offer no-contract monthly plans, off-peak options or short-term passes that may better match your changing needs. Check each provider’s published terms before joining and keep a copy of any membership paperwork in case you need to cancel later. Public commentary and local guides list several alternatives in Dublin with different price points and notice conditions; use those comparisons to choose a more flexible option if that is important to you.
| provider | typical model | notes |
|---|---|---|
| raw gym | monthly rolling + promotional join offers | promotional pricing, classes included; check notice rules |
| Flyefit (example) | low-cost monthly options | cheaper, different coverage of locations |
| Ben Dunne (example) | multiple payment models | often requires notice; check direct-debit terms |
What to do after cancelling raw gym
After you have sent registered-post termination notice toraw gymat the Portobello address (7 South Richmond Street, Portobello, Dublin 2), keep and organise your evidence: the registered-post delivery certificate, a personal copy of your notice, any reply from the gym, and the relevant bank or card statements. Watch your account for further debits for at least two billing cycles. If a payment appears that you did not authorise, use your bank’s dispute process while relying on your registered-post proof; the delivery receipt strengthens any bank dispute. If the gym persists in charging, escalate with full documentary evidence to a consumer-advice body or pursue a small-claims route.
Finally, consider what membership model you want next. If flexibility is important, prioritise short-term or rolling monthly contracts with clear, plain-English cancellation terms and make sure that you use registered post if you ever need to terminate. This approach reduces risk and keeps your consumer rights protected.