Cancellation service N°1 in New Zealand
How to Cancel Melodics: Easy Method
What is Melodics
Melodicsis a desktop and tablet app designed to help musicians improve timing, technique and coordination on MIDI keyboards, pad controllers and electronic drum kits through gamified, structured lessons and real-time feedback. The platform offers a freemium model with a free tier that provides limited daily playtime and sample lessons, plus paid tiers that unlock unlimited practice, guided learning paths and extra song-based lessons. Melodics focuses on bite-sized practice sessions, progressive lesson paths and measurable progress, making it popular with hobbyists, producers and drummers who want practical, hands-on skill building rather than theory-only instruction. For Ireland-based users, the app runs on Windows, macOS and iPadOS and accepts major payment methods for subscriptions.
Subscription plans at a glance
First, an overview of the most commonly referenced plans: Standard and Premium. Standard unlocks the bulk of lessons, guided paths and practice tools. Premium adds a catalog of real-song lessons and extra content. Plans are typically available on monthly and annual billing cycles, with annual prices offering a strong per-month saving relative to monthly billing. Keep in mind promotions and regional pricing can change seasonally.
| Plan | Typical monthly price (approx) | Annual billed price (approx) | Main features |
|---|---|---|---|
| Free | $0 | $0 | Limited daily playtime, sample lessons |
| Standard | ~$10.99–$12.49 | ~$99.99–$149.88 | Unlimited play, 1,000+ lessons, guided path, practice tools |
| Premium | ~$14.99–$24.99 | ~$149.88–$179.88 | All standard features plus 180+ song lessons and exclusive content |
Next, pricing shown above is consolidated from user-visible pricing references and third-party reviews; promotional rates are common, and exact local pricing for Irish customers may vary depending on currency conversion and promotional offers. Always check receipts and invoices for the billed amount.
Customer experiences with cancellation
First, it is important to synthesize what real users in English-language forums and feedback channels report about the cancellation experience. Many users praise the lesson content and learning path while some report friction when managing subscriptions and billing details. Common threads in customer feedback include delays or confusion around account status, occasional visibility problems where a paid subscription did not immediately reflect in the account, and user reports of delays in receiving responses from support channels. Several customers have posted about being charged unexpectedly or being unsure of when renewals occurred, often tied to timezone or billing-date misunderstandings.
Next, distilled user tips and recurring complaints: users recommend documenting all billing receipts, noting the invoice date and renewal date, and keeping screenshots of account screens and payment confirmations. Several posts show that when billing or access problems arise, customers sometimes experience a lag before the issue is resolved, which can be frustrating if a refund window is narrow. Another common observation among users is that promotional changes and price updates have, at times, prompted reconsideration of continued subscriptions.
What works and what doesn't (from real users)
First, what works: careful record keeping and early action on renewal dates reduces risk of unwanted charges; documenting payments and receipts tends to speed resolution when billing disputes occur. Next, what doesn't work well for some users: relying on delayed responses to support when facing time-limited refund windows or renewal cutoffs. Keep in mind that automated reminders and timezone differences can create perception of “early” charges if renewal is processed in UTC rather than local time.
Principles of cancelling a subscription in Ireland
First, for Irish consumers, the key legal and practical principles to remember are: subscriptions are typically recurring and must be stopped before the next renewal to avoid another charge; consumer protection laws give specific refund windows for digital purchases in some circumstances; and documentary proof of a cancellation request is the strongest protection you can hold if a dispute arises. Most importantly, the legally safest and most defensible cancellation route is to send a cancellation notice by registered postal mail so there is an auditable record showing the date of dispatch and delivery. That approach holds particular weight when parties are in different countries. Keep in mind that registered postal records are often accepted as evidence of notice in consumer disputes and chargeback investigations.
Why registered postal mail is the best method
First, registered postal mail creates formal proof of sending and receipt that is timestamped by postal services and acknowledged on delivery. Next, registered mail is widely accepted in cross-border disputes and in requests to payment processors or banks as evidence that you instructed the supplier to stop billing. , postal records are independent of the service provider’s systems; that independence is valuable when an account appears inaccessible or when messages are not acknowledged. Most importantly, registered mail gives you a physical trail you control. Keep in mind that this guide focuses exclusively on registered postal mail as the recommended cancellation channel and does not cover other contact routes.
| Why use registered post | Benefit for you |
|---|---|
| Proof of posting and delivery | Auditable timestamped record for disputes |
| Independent record | Not reliant on provider inboxes or account pages |
| International recognition | Accepted evidence for banks and consumer bodies |
What to include in a postal cancellation notice (principles only)
First, keep the content of the cancellation clear and unambiguous. Next, include identifying information so the provider can match the request to your account: your full name exactly as on the subscription, the billing address used for the subscription if different, the approximate invoice number or date of most recent payment, and the name of the plan subscribed to. , state the effective date you wish the cancellation to take effect (, “at the end of the current paid period”) if that is your intent, or state “immediate cancellation” if you require that. Most importantly, sign and date the notice. Keep in mind that these are guiding principles rather than a template; avoid copying a template verbatim if you want to tailor the wording to your situation.
Timing and notice periods
First, verify your billing cycle and renewal date from invoices and receipts. Next, aim to allow buffer time: postal transit and processing can take days or weeks for international mail. , most vendors process cancellations at or shortly after receipt, so giving several business days of lead time ahead of renewal reduces the risk of an additional charge. Most importantly, if you are within a refund window tied to the date of invoice, make sure the postal delivery date falls within any required refund timeframe so you retain the strongest claim. Keep in mind that jurisdictions can treat digital subscription cancellations and refunds differently, so document everything.
Note on refunds: Melodics references a short refund window (commonly 14 days from invoice) for purchases in some channels; if you plan to request a refund, ensure your registered-post delivery falls within that period to preserve the strongest claim.
Using the official address
First, use the official company address when available for postal correspondence to ensure your notice reaches the official record. For Melodics the official address to include is:6 Central Road, Kingsland, Auckland 1021, New Zealand. Next, clearly mark the envelope and include the full company name and the words “Subscription cancellation notice” on the outside so it is routed correctly within the recipient organisation. Keep in mind this address is the one to reference for registered postal delivery; retain the postal tracking and receipt information for your records.
Practical record keeping and evidence
First, keep copies of every document you send and every receipt you receive from the postal operator. Next, scan or photograph the registered-post receipt and the delivery confirmation when it arrives. , log the date and time you posted the item and any reference or tracking number. Most importantly, store these records in multiple locations (cloud backup and local copy) so they are easy to produce when escalating a dispute to a bank or a consumer protection agency.
Handling common friction points
First, if access to your account is inconsistent in the days around cancellation, rely on the postal record rather than screenshots as the primary proof of instruction. Next, when renewals happen close to a holiday or weekend, allow extra postal lead time. , if the vendor continues to charge after your registered-post delivery, you can present the postal delivery confirmation to the payment provider as proof you instructed a stop to billing. Most importantly, maintain a calm, chronological file with copies of receipts, mailed notices and dates of any responses.
Keep in mind that many reported customer problems concern response speed and account visibility rather than the legal effect of a physically delivered cancellation notice. Registered post helps cut through that ambiguity because the delivery receipt is a neutral record that shows your instruction reached the vendor’s postal address on a specific date.
When the vendor does not acknowledge the cancellation
First, continue to rely on your postal delivery evidence. Next, use the delivery receipt in communications with your bank or card issuer when disputing subsequent charges; financial institutions often accept postal delivery evidence when adjudicating chargebacks. , register the timeline and escalate to your bank or payment provider if duplicate or unwanted charges occur after the delivery date. Most importantly, do not discard original postal receipts or tracking confirmations — they are central to a strong dispute file.
Practical solutions to simplify sending registered mail
To make the process easier, consider third-party services that handle registered-post dispatch on your behalf. Postclic is one such service: it is a 100% online solution that lets you send registered or simple letters without a printer or travel. You do not need to move: Postclic prints, stamps and sends your letter. It also offers dozens of ready-to-use templates for cancellations across telecommunications, insurance, energy and various subscriptions, and secures sending with return receipt and legal value equivalent to physical sending. Use such a service when you prefer convenience but still want the legal benefits of registered delivery.
Insider tips and best practices from a cancellation specialist
First, always set calendar reminders at least seven days before renewal to prepare your registered postal notice — this creates breathing room for postal transit. Next, when you create your cancellation notice, reference the most recent invoice date and the exact amount charged to help the vendor locate your account even if account identifiers differ. , do not assume immediate processing on receipt — allow a short administrative window and keep the delivery proof handy. Most importantly, if you are requesting a refund within a short policy window, ensure the letter’s delivery date clearly falls inside that window.
Keep in mind that customers who treat cancellation like an administrative process — document, deliver, archive — reduce the time needed in later disputes. When you anticipate potential friction, prepare a one-paragraph log entry after posting the registered mail noting the tracking number, dispatch date and any expectations you have for response time.
| Scenario | Recommended documentary evidence |
|---|---|
| Charge after cancellation | Registered-post delivery confirmation + copy of cancellation notice + invoice |
| Refund requested within policy window | Registered-post delivery confirmation + invoice showing date of purchase |
| Account access problems | Registered-post delivery confirmation + payment receipts |
What to expect after sending a registered cancellation
First, expect an administrative processing period once the provider receives postal correspondence. Next, the provider may take a few business days to reconcile account records and stop the auto-renewal. , you may or may not receive a separate written acknowledgement; lack of an acknowledgement does not negate the fact that your registered notice was delivered. Most importantly, keep your postal delivery confirmation because if charges continue you will need that evidence for a dispute with your payment provider.
Escalation paths if charges continue
First, gather your packet of evidence: the registered-post delivery confirmation, copies of the cancellation notice, your invoice and any other receipts. Next, present these to your card issuer or payment method operator to initiate a dispute or chargeback; financial institutions routinely accept independent postal delivery proof. , for Irish consumers, you may consider contacting relevant consumer protection authorities or an independent dispute resolution body if the dispute persists. Most importantly, act promptly: financial institutions and consumer bodies work within set timelines.
What to do after cancelling Melodics
First, verify your next statement to confirm the charge did not recur after the delivery date of your registered-post notice. Next, archive all documentation in an organised folder marked with the account name and delivery date. , if you still have access to the app and wish to retain progress or data, decide whether to delete or preserve the account separately from the cancellation — cancellation of billing does not always mean deletion of account data unless you request it. Most importantly, if an unwanted charge appears, use the registered-post delivery evidence when filing a dispute with your card issuer or payment provider and follow the timeframe rules for dispute filing.
Keep in mind that proactive record keeping, using registered-post for cancellation, and including the official postal address6 Central Road, Kingsland, Auckland 1021, New Zealandin your notice will give you the strongest foundation for any follow-up action. For recurring subscription management, place a reminder to review renewal dates annually and to check for promotional opportunities that may make rejoining advantageous at a later date.
Next steps you can take right now: prepare your cancellation notice using the principles outlined above, arrange registered-post dispatch to the official address, and store the postal receipt and tracking confirmation securely for at least six months after the effective cancellation date. Most importantly, take action early — early registered-post delivery is the most reliable path to stop an unwanted renewal.