Cancellation service N°1 in Netherlands
How to Cancel Cv Maker: Simple Process
What is Cv Maker
Cv Makeris an online resume-building service that offers template-driven tools, AI assistance, and downloadable CV and cover letter outputs designed for job seekers. The platform positions itself as a fast way to create ATS-friendly resumes with a range of professional templates and guidance to structure professional information. The service operates on a freemium model with a free basic tier for creating and previewing CVs and a paid tier that unlocks full downloads, additional templates and ongoing features. Pricing and subscription information is published on the official pricing page and is relevant when considering cancellation rights and timing for users in Ireland.
Official address and contact information
The company is registered with an operational address that users may need for formal notices:Piet Heinkade 221, 1019 HM Amsterdam, Netherlands. Use of the registered address is important when sending formal postal notices that create legal proof of delivery. The address should be used in the header or recipient line of any registered-post cancellation communication.
Subscription formulas and plans (official)
The official published plan structure typically presents a zero-cost basic tier plus a single premium plan calledPro, offered as a recurring monthly subscription. The public pricing information indicates a promotional trial fee followed by automatic monthly renewal for the premium tier. Trial terms and renewal timing are explicitly described in the payment flow and the terms of service on the platform. Users in Ireland subscribing to the premium tier should expect periodic recurring charges unless the subscription is validly cancelled before renewal.
| Plan | Price | Trial offer | Key features |
|---|---|---|---|
| Basic | £0 | Free | Create CV and cover letter, limited downloads, basic templates |
| Pro | £19.99 per month | 7-day trial for £0.99 | Unlimited downloads, full template library, job search organisation, ATS optimisation |
Overview of user feedback about cancellation
Independent review platforms show a mixture of positive product feedback and recurring concerns about billing and unwelcome renewals. A significant portion of reviews from across jurisdictions report problems with automatic renewals, difficulty stopping charges and perceived lack of clarity about trial-to-subscription transitions. Many users report frustration with continued charges after they believed they had ended access. The body of user feedback is relevant for Irish customers because the practical experience of cancellation and refunds is commonly reflected in these reviews.
Common themes from customer reviews
- Unclear trial conversion: reviewers frequently say trial costs and subsequent monthly charges were not obvious at the point of payment.
- Repeat charges after attempted cancellation: several complaints indicate customers experienced ongoing debits after they believed they cancelled access.
- Refund requests disputed or declined: numerous reviewers report difficulty obtaining refunds for renewals they regard as unintentional.
- Positive product remarks: many users still praise the resume templates and ease of generating a CV, even when billing issues are raised.
These themes are recurrent across international Trustpilot entries and other review pages and should inform the expectations of Irish subscribers when they consider cancellation or dispute a charge.
Representative user experiences (paraphrased)
Some reviewers describe a one-off low-cost trial charge followed shortly by a standard monthly deduction that they did not anticipate. Others recount attempts to stop the subscription that did not prevent future debits. A number of reviewers expressly state they were charged despite thinking they had cancelled. Positive reviews focus on the quality of templates and the speed of CV creation. These accounts highlight marketplace patterns rather than adjudications of legal liability.
Legal framework relevant to subscriptions in Ireland
Irish consumer protection and contract law principles apply to online subscriptions affecting resident consumers. In particular, statutory protections under consumer rights and distance selling regulations require clear pre-contractual information about recurring payments and the cancellation mechanism. If a supplier fails to provide required information or misleads a consumer about recurring charges, Irish regulatory bodies may consider that conduct unfair. Notwithstanding statutory protections, contractual terms accepted at signup remain relevant to determining the timing and form of valid cancellation. Consumers should understand both statutory entitlements and the contractual cancellation condition they accepted.
Contract law treats recurring-subscription agreements as continuing obligations: the supplier performs access provision while the consumer owes recurrent payment. A valid unilateral termination by the consumer typically requires following the contractual withdrawal mechanism and timing. Postal registered communication creates strong evidence of delivery and the content of the notice, which has consequences for proving that a termination was made the contract.
Key legal concepts explained
- Automatic renewal clause: contractual provision by which the subscription renews unless validly terminated in the required manner.
- Notice period: contractual timing from when a cancellation notice must be received by the supplier to prevent the next billing cycle.
- Receipt and proof: documentary proof that the supplier received a termination notice; registered postal tracking and return-receipt systems typically provide such proof.
- Unfair commercial practice: where the supplier’s conduct deprives consumers of clear information or uses misleading steps to obtain renewals, consumer protection remedies may be invoked.
Step-by-step guide to cancelling Cv Maker (legal perspective)
Purpose: the following guidance is a legal-focused walkthrough on terminating a subscription toCv Makerusing the most legally secure method available to Irish consumers. The guidance concentrates exclusively on postal registered cancellation as the primary and recommended method to create definitive proof of notice and receipt.
Before you prepare a cancellation notice
Gather the contract documentation and identifiers necessary to link the notice to the account: the subscriber name, billing name, unique account reference if known, the date you subscribed, last payment date, and the payment method used. Consult the terms and conditions that were accepted at the time of purchase to identify any contractual notice period or specification of where notices must be sent. Use the official address provided above (Piet Heinkade 221, 1019 HM Amsterdam, Netherlands) as the postal recipient where formal notices will be delivered. The existence of a posted address in the company’s legal or contact information generally supports the use of registered post to that address for service of notices.
What to include in the cancellation notice (general principles)
State your intention to terminate the subscription clearly and unambiguously. Include the subscriber’s full name, billing name, billing address, the email or login identifier (as description, not as a method of communication), the date of subscription commencement, a succinct statement of cancellation, and the requested effective termination date. Sign the notice with the subscriber’s name. Use clear reference to the service name (Cv Maker) and the plan subscribed to. The objective is to ensure the notice identifies the contract, the party, and the clear withdrawal from future billing obligations. Keep copies of any proof of posting or return receipt provided by the postal service, as this will serve as primary evidence of when and where notice was delivered.
Timing considerations and billing cycles
Locate the contractual renewal date or billing cycle in the terms. A notice received before the contractual deadline to terminate will typically prevent the next automatic renewal. If the contract requires a certain number of days’ notice before renewal, aim for a posting that comfortably precedes that cut-off. Because postal delivery times vary across jurisdictions, allow extra time for international registered post directed to the Netherlands from Ireland. Registered post provides proof of acceptance and delivery which supports arguments about whether the notice met any contractual timing requirement.
Proof and documentary evidence
Registered post generates tracking details and often a return receipt indicating the date of delivery and the recipient. Irish subscribers should retain the receipt and any tracking information in a secure place. If a dispute arises about whether valid cancellation occurred before a renewal, these documents will be among the most persuasive pieces of evidence in communications with the supplier, in complaints to payment providers, or in regulatory complaints to consumer authorities.
Consequences of failing to cancel correctly
If notice does not comply with the contractual requirements, the supplier may be entitled to charge for the next period. That does not remove other remedies available to consumers, such as seeking a refund for charges deemed unfair or making a complaint to enforcement bodies. , failure to establish a valid, provable cancellation often complicates recovery of disputed sums and can delay resolution. Using registered post is recommended to minimise evidential disputes.
Analyzing customer experiences with cancellation
Reports on independent review platforms suggest recurring practical problems for customers who attempted to stop subscriptions. The most frequent issues are: the timing of trial-to-subscription conversion was not noticed before billing, repeated debits after a customer believed they had stopped the service, and demands for refunds being contested by the supplier. Several reviews allege ongoing debits after notified termination, which underscores the importance of documented proof of an effective cancellation. The pattern is not universal: other users report no issue and a satisfactory product experience. For planning purposes, Irish customers should treat the possibility of a disputed renewal as real and adopt the most robust notice method available.
| Reported issue | Typical user account | Implication for Irish subscribers |
|---|---|---|
| Unnoticed trial conversion | Low-cost trial followed by monthly debit | Monitor bank statements and act before renewal date |
| Debits after cancellation | Charges continue despite belief of cancellation | Use registered post to create conclusive proof |
| Refund disputes | Supplier declines to refund renewals | Prepare documentary evidence for payment dispute |
Why choose registered postal cancellation (legal advantages)
Registered postal notice provides three interlocking legal advantages for subscribers. It creates an external independent record of dispatch, it usually offers a trackable proof of delivery date, and it commonly yields a signed acknowledgement or return receipt that the supplier accepted the notice. These elements strengthen a subscriber’s position in any subsequent disagreement about whether and when the subscription ended. In cross-border subscription contexts, such as an Irish consumer dealing with a company located in the Netherlands, reliance on an internationally recognised proof-of-service mechanism reduces uncertainty about the date of termination.
Registered post is a common method understood by courts and consumer protection agencies as a reliable means of effectuating notice. It shields the consumer against claims of non-receipt and establishes a clear chain of evidence linking the termination communication to the supplier’s registered address. Retaining the postal documentation is of paramount importance for a swift and effective resolution if a dispute arises.
Practical options to simplify sending registered post
To make the process easier, consider utilising third-party services that handle printing, addressing, stamping and registered dispatch on your behalf while preserving the legal attributes of registered posting. One such option is Postclic.
Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using such a service can reduce logistical burdens while maintaining the evidential benefits of registered posting.
Using a provider like Postclic may be particularly helpful for subscribers who cannot easily print or access postal facilities yet need the legal certainty that registered post provides. When engaging any intermediary, confirm that the service issues the same class of delivery receipt and tracking information that you would expect from the national postal operator, and retain digital copies of the dispatch proof.
How to respond if charges continue after posted cancellation
If the supplier continues to bill after the registered-post cancellation, assemble a chronology of events: subscription dates, the registered-post evidence of cancellation and the dates of subsequent charges. Use these materials when lodging a formal complaint to your card issuer or payment provider if you wish to dispute the debits. Payment providers often have mechanisms to challenge unauthorised or incorrectly authorised recurring charges, and the registered-post evidence will materially strengthen your position. Keep in mind that statutory deadlines for disputes may apply to card chargebacks and payment reversals, so act promptly after an unexpected charge.
Also, present the documentation to relevant consumer protection authorities in Ireland if the supplier refuses refund where the posted notice complies with contractual requirements. Public-facing reviews that recount similar experiences may influence how a supplier responds, but legal remedies depend on the documentary record and applicable law rather than on reputational pressure alone.
Interaction with payment providers
Payment providers examine whether the merchant followed the agreed terms and whether the cardholder authorised the charge. Registered-post evidence that the consumer communicated timely termination is persuasive in demonstrating that post-termination charges were not authorised. , include concise copies of the registered-post receipt and any delivery acknowledgement when filing a payment dispute.
Common consumer mistakes and how to avoid them
- Assuming an informal notice was received: never rely on unverified channels for proof of termination; instead, use registered post to generate deliverable evidence.
- Waiting until the last minute to send notice: leave a safe margin for international postal delivery when addressing a supplier outside Ireland.
- Failing to keep receipts: preserve all postal proof and bank statements showing disputed debits.
- Not checking the contract: identify contractual notice windows and recipient addresses before posting any notice.
Templates, drafts and third-party assistance (legal considerations)
While this guide does not provide sample letters, subscribers should be aware that a clearly worded, signed statement identifying the subscription and declaring termination is the core content required. If unsure about the legal language, consider obtaining brief legal advice or using legitimate services that prepare and send registered-post notices on your behalf. Ensure any assistant or template used does not obscure the subscriber’s identity and that the resulting posted notice still bears the subscriber’s signature or unequivocal identifying information.
Record keeping and follow-up
After dispatch, scan or photograph the registered-post receipt, tracking page and any return-receipt scanned image. If the supplier acknowledges receipt, retain copies of any acknowledgement. If the supplier denies receipt, the registered-post evidence still supports a claim that the notice was delivered and provides important proof for payment disputes or complaints to regulatory bodies.
What to do if Cv Maker declines a refund after proof of cancellation
If you can show timely cancellation by registered post yet the supplier refuses a refund for a renewal you consider improper, take the following evidence-focused approach: compile the contract terms, the registered post proof, bank statements showing the debits, and a written chronology. Submit this packet to your payment provider as part of a chargeback or dispute claim. If the payment provider declines to reverse the charge, escalate to a consumer protection authority and consider legal advice on possible civil remedies. The registered-post proof will remain central to the dispute.
Alternative dispute routes in Ireland
Irish subscribers have access to statutory consumer protection agencies and, where relevant, alternative dispute resolution mechanisms for cross-border e-commerce within the EU. Presenting clear documentary evidence—especially independent proof of dispatch and delivery—strengthens complaints and may prompt quicker remedies from enforcement bodies. The registered postal record is ordinarily the most persuasive evidence in cross-border subscription disputes.
| Stage | What to present | Why it matters |
|---|---|---|
| Payment dispute | Registered-post proof, bank statements, contract terms | Shows termination was communicated and charges post-date that communication |
| Regulatory complaint | Complete chronology, registered-post receipt, copies of attempts to resolve | Enables regulator to assess potential unfair commercial practice |
What to do after cancelling Cv Maker
After you have dispatched registered-post cancellation and obtained proof of delivery, monitor your bank and card statements for the following two billing cycles. Keep the registered-post evidence and any subsequent communications in a folder for at least twelve months. If unexpected charges appear, act quickly with a payment dispute using the posted evidence. If the supplier acknowledges the cancellation and refunds any owed amounts, retain confirmation for your records and close the matter. If a dispute remains, escalate to your payment provider and consumer protection authorities with the assembled documentary proof.
Practical checklist for Irish subscribers (final actionable advice)
- Identify the billing date and contractual notice window in the terms.
- Prepare a clear signed termination statement that references the subscriber identity and subscription plan.
- Dispatch the termination via registered post to:Piet Heinkade 221, 1019 HM Amsterdam, Netherlands.
- Retain the registered-post receipt, tracking and any signed return-receipt.
- Monitor bank statements for at least two renewal cycles and be ready to file a payment dispute with the gathered evidence if needed.
- If refusal of refund or continued debits persists, present the documented record to consumer protection authorities in Ireland and to your payment provider for chargeback procedures.
Next steps and further options
Implement the procedural advice above to ensure a legally robust cancellation. If you face continued billing despite posting a registered-notice, prepare the documented packet described here and initiate a payment dispute promptly. For complex cases or significant sums at stake, consider seeking solicitor advice on contractual remedies and international enforcement options. Maintain disciplined record keeping: the registered-post evidence and payment records are the most important items in resolving a contested renewal.