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Ireland

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Cancel oasis Easily | Postclic
oasis
Bunree Industrial Estate
F26 D5R3 Ballina Ireland
reservations@oasiscollections.com
to keep966649193710
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oasis
Bunree Industrial Estate
F26 D5R3 Ballina , Ireland
reservations@oasiscollections.com
REF/2025GRHS4

How to Cancel oasis: Easy Method

What is oasis

oasis(OASIS International / Oasis Europe) is a manufacturer and supplier of water coolers, point-of-use dispensers, bottle fillers and related hydration solutions, with a European presence based in Ballina, County Mayo. The company supplies commercial and industrial customers across many markets and maintains service and distribution channels in Europe. Public-facing information emphasises product ranges—mains-fed and bottled coolers, filtration options and drinking fountains—rather than standard consumer subscription tiers on a public pricing page. The Ballina facility and European sales operations are repeatedly referenced in industry listings and exhibitor pages.

What the official sources show

The company’s Irish presence is documented on industry and contact pages that list the Ballina address and central contact details. Official pages describe product lines and commercial services, and invite businesses to contact sales or distributors for quotes; publicly visible standardised consumer subscription plans or fixed retail subscription prices are not prominently published on the supplier’s public pages. For practical questions, the published corporate contact points point users to sales and service teams rather than a one-size-fits-all pricing table.

Short note on scope

This guide concentrates on cancelling contracts and agreements associated withoasisin Ireland, with a consumer-rights perspective and a single, robust cancellation method: cancellation by registered postal mail. The material synthesises available public feedback and Irish law relevant to consumer cancellation rights and the handling of service or rental agreements.

Why people cancel

Customers seek to end relationships with suppliers likeoasisfor practical and financial reasons. Common triggers include a move of premises, dissatisfaction with equipment performance or service quality, price increases, changes in the organisation’s needs, redundancy of the product, or changes in hygiene or regulatory requirements. B2B and larger institutional customers may also restructure suppliers for cost-saving or consolidation reasons. When the agreement contains rental, maintenance or ancillary supply elements, customers often cancel to stop recurring charges or to switch to a different servicing model.

Typical pain points that drive cancellation

  • Long-term contracts with unclear termination windows
  • Unexpected equipment or return fees
  • Disagreements about dates when service ends or when billing stops
  • Lack of timely confirmation from the supplier after a customer gives notice
  • Confusion about who is liable for ancillary charges after contract end

These issues make it important to use a cancellation method that creates clear, dated, legally useful evidence of the consumer’s intention to cancel. For the Irish market, that method is registered postal mail.

Customer experiences with cancellation

Public reviews ofoasisin Ireland are limited. Where customers and business partners post feedback, praise typically centres on product quality and ease of technical support from trained service technicians. One public review observed strong product quality and responsive technical teams. At the same time, there is little publicly posted, detailed user testimony specifically describing the step-by-step experience of cancelling a contract withoasisin Ireland; discussions about cancellation on independent forums appear scarce. This absence of widely shared accounts makes it prudent for consumers to rely on robust, provable methods when notifying a supplier of cancellation.

Practically, this scarcity of published cancellation stories can leave consumers uncertain about timing, return procedures and potential fees. For that reason, a conservative approach that creates documentary evidence is advisable.

Legal framework in Ireland that matters

Irish consumer law gives clear protections for distance and off‑premises contracts, including a general cancellation (withdrawal) period. Many distance or off‑premises consumer contracts carry a statutory cancellation period (commonly 14 days) during which a consumer may cancel without giving a reason, subject to certain exceptions and specific rules for services that begin immediately. The Consumer Rights Act 2022 and related distance-contracts rules set out the cancellation period and the effect of cancellation on ancillary contracts, and Irish statute law provides similar cooling-off protections for specified types of contracts. Where a supplier fails to supply required pre-contractual information about cancellation rights, statutory extensions of the cancellation window may apply. These legal protections are a key backdrop to any cancellation approach.

Problem: common practical obstacles when cancelling

When customers try to end supply or rental agreements, the most frequent problems are: (a) uncertainty about the correct addressee or contract reference to use, (b) disputes over the effective cancellation date, (c) delays in supplier acknowledgement, and (d) invoices continuing after the customer’s notice. Because public accounts of cancellations withoasisare limited, consumers should plan for those potential issues and pick a method that helps prevent them.

Solution: why registered postal mail is the only reliable cancellation method

Registered postal mailis the preferred and primary cancellation method in this guide. It offers durable, dated evidence that a clear message was sent and received. Registered-post items produce an official record of posting and delivery and can be supported by a return receipt or equivalent documentary evidence of delivery. That record is often decisive if a dispute arises about when notice was given or whether the supplier received notice at all.

Use of registered mail reduces uncertainty about the effective date of termination, helps establish a paper trail for consumer‑law time limits, and supports claims under the Consumer Rights Act where a consumer needs to prove the timing and content of their cancellation. For business contracts that include equipment return obligations or termination fees, registered-post evidence provides a defensible record that the consumer gave notice in clear terms.

What to include in your cancellation communication (principles only)

When drafting the cancellation communication, include clear identifying information so the supplier can match the notice to the right account. General principles are: supply a clear customer or contract reference if known; identify the account holder; make an unambiguous statement that you wish to cancel the contract; indicate the intended termination date or request immediate termination if permitted; and sign the notice. Do not use the postal notice to open a negotiation—state the decision to cancel and request written confirmation from the supplier.

Timing, notice periods and special cases

Timing rules vary by contract type. For distance contracts and many off‑premises sales or services the statutory cancellation window is often 14 days from the contract date or from the date you received required pre‑contract information. If the supplier did not provide the mandatory cancellation information, an extended window may apply. For services that commence immediately with your agreement, partial performance can affect rights under the law and the supplier may claim charges for services actually provided before cancellation. It is important to check the terms of your particular contract: some commercial rental or service agreements include fixed minimum terms, notice periods, or return and refurbishment charges when equipment is returned.

Because the law and contract terms interact, using a dated, durable notice by registered post helps lock in the relevant date for legal and contractual time limits.

Subscription plans / pricing (publicly available information)What the public pages show
oasis(official public pages)Company materials and contact pages describe product ranges and commercial sales/service. Standard consumer subscription plans are not published publicly; customers are directed to contact sales/distributors for quotations and service arrangements.
Typical competitor rental optionsRental and maintenance packages are commonly offered by local distributors; pricing and terms usually require direct quote and contract. Public comparators often show a mix of purchase, rental and maintenance models.

Practical advantages of registered postal mail in disputes

Registered postal mail delivers: verifiable sending date, proof of handover to the postal service, official delivery confirmation, and where available a signed return receipt that shows who accepted delivery. That combination is useful when combing statutory cancellation rights with contractual obligations, particularly where the supplier might dispute receipt or the effective date of the notice. Because Irish consumer law recognises written notice and durable formats, a registered postal approach fits the legal expectations for a written cancellation and supports later claims where necessary.

Customer feedback synthesis on handling cancellations

Public feedback aboutoasisfocuses mainly on product durability and technical support; direct, detailed customer stories about cancellations are scarce in the publicly indexed sources. The limited reviews that do exist record positive service interactions and product reliability but do not provide a detailed pattern of cancellation outcomes one way or the other. In short, there is no strong, publicly visible pattern of easy or difficult cancellations specific tooasis, so consumers should prepare to rely on robust evidence if a dispute occurs.

Practical solutions to simplify sending a registered cancellation

To make the process easier... A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.

The description above outlines Postclic as a practical option when you prefer not to handle printing, stamping or visiting a postal counter yourself. Using a trusted registered-post service that provides a return receipt and retains proof of posting helps preserve vital documentary evidence.

Service comparisonoasis (typical offering)Local rental/distributor
Product rangeCommercial water coolers, filtration, fountains—manufacturing and distribution described on public pages.Often similar products, may couple rental with on-site maintenance contracts.
Public pricing / subscription plansNot publicly listed; quotes provided on request.Often bespoke; quotes and service tiers vary by supplier.
Cancellation evidence best practiceRegistered-post notice recommended for provable termination date.Same: registered-post notice or equivalent durable proof advisable.

Common contractual terms to check before you send registered mail

  • Minimum fixed term and renewal clauses: check whether your contract renews automatically and what the notice window is
  • Return, refurbishment or damage charges for equipment previously provided
  • Ancillary contracts (filter supplies, bottled water deliveries) that may continue unless separately cancelled
  • Whether the contract is a consumer distance contract with statutory withdrawal rights or a commercial B2B agreement with different rules

Knowing these contract features helps you craft a clear cancellation notice that targets the right obligations and avoids later disputes about whether you gave proper notice.

How to document your cancellation without using digital contact methods

Focus on creating clear, dated, signed paper evidence. Make sure the notice identifies you and the contract sufficiently for the supplier to match it to your account. Request written confirmation of receipt from the supplier; if you do not receive a reply, the registered-post delivery record still supports a presumption that notice reached the supplier. Retain all postal receipts and reference numbers that the postal service provides as part of the registered-post transaction.

What to expect after you send registered mail to cancel

After the registered-post cancellation is delivered, expect a few things: the supplier may confirm the effective termination date, they may request return of equipment or arrange collection, they may issue final invoices or credits for pre-paid services, and they may flag ancillary obligations that end automatically under law. If the supplier delays acknowledgement or continues billing, the registered-post documentation is the primary piece of evidence for disputes, and you should refer to it when escalating the issue to the supplier’s complaints channel or to a consumer protection body.

If the supplier claims you did not give proper notice, the registered-post delivery record and any return-receipt are the documents that most clearly show when and where notice was received.

Address to use for sending registered cancellations

Use the supplier’s official postal address for registered-post cancellation notices. The public address on industry and exhibitor directories is:Address: Bunree Industrial Estate, Ballina, Co. Mayo, F26 D5R3, Ireland. Place the registered-post notice to the attention of the contracts or sales department if a named addressee is not known. The exhibitor and company listings that reference the Ballina site confirm the address and the company’s European base.

What to do if the supplier continues to bill or refuses to acknowledge termination

If billing continues after you have a registered-post delivery record showing the supplier received your cancellation, send a concise follow-up registered-post letter referencing the earlier delivery and asking for written resolution. Keep a written log of all communications, and gather documents: the original contract, invoices, the registered-post receipt and any reply. If the supplier still refuses to recognise the cancellation or pursues charges you dispute, you can escalate to a complaints or dispute resolution body. For consumer disputes in Ireland, official consumer protection bodies and the small-claims or regulatory processes can be options depending on the size and nature of the dispute.

How Irish law treats ancillary contracts and refunds

When a consumer cancels a distance or off‑premises contract under the statutory framework, ancillary contracts tied to the main contract are typically terminated as well. Refund obligations must be met by the supplier within statutory timelines where the law requires a refund. The precise obligations depend on the contract type and whether services were performed during the cancellation window. Retaining proof of the cancellation date through registered mail simplifies enforcing these statutory rights.

Practical examples of issues others have reported (synthesised)

Although direct public reports of cancellation friction withoasisare limited, other suppliers in the water-cooler and rental space have generated the following common customer narratives: disputes over who pays for collection and refurbishment, delayed confirmations of termination, surprise renewal charges when no clear notice was given, and confusion about whether ancillary deliveries cease automatically. Because those patterns recur across similar service sectors, prepare for them by sending a clear registered-post notice and keeping documentary evidence. That practice lowers the chance that billing or collections mistakes continue after you have attempted to cancel.

The role of evidence and complaints escalation

When your registered-post delivery is complete but the supplier does not settle the matter, escalate using the supplier’s formal complaints route and reference your registered-post evidence. If that step fails, consumer-protection agencies or legal advice channels can review whether the supplier has breached statutory obligations. Registered-post documentation strengthens any subsequent complaint by demonstrating the timeline and content of your notice.

What to do after cancelling oasis

After sending your registered cancellation notice and receiving delivery confirmation, watch for a written acknowledgement and final invoice or credit. If the supplier requests equipment return, arrange that in writing and take photos and records of any collection. Retain your registered-post receipt and any return receipt for at least six years if the matter may become a contractual or billing dispute. If the supplier fails to confirm or continues invoicing, escalate to the supplier’s complaints process and keep the registered-post evidence central to your case. If necessary, seek independent legal advice or lodge a formal complaint with a consumer protection authority. Act promptly: well-dated, provable cancellation notices preserve statutory rights and make dispute resolution more straightforward.

FAQ

Oasis provides a variety of water coolers tailored for commercial and industrial customers, including mains-fed coolers that connect directly to the water supply and bottled coolers that use pre-filled water bottles. Additionally, they offer point-of-use dispensers and bottle fillers, ensuring that businesses can choose the hydration solution that best fits their needs.

To cancel your oasis service contract, you must send a cancellation request via registered postal mail. This method ensures that your request is documented and received by the company. Be sure to include your account details and any relevant information to facilitate the cancellation process.

Yes, oasis offers various filtration options for their water coolers. These filtration systems are designed to enhance water quality, ensuring that customers receive clean and refreshing water. Depending on the model, you can choose from different filtration technologies to meet your specific hydration needs.

If you encounter any issues with your oasis equipment, it is recommended to contact their service team directly through the provided corporate contact points. They can assist you with troubleshooting, maintenance, or repairs to ensure your hydration solutions are functioning optimally.

Oasis does not publicly display a standard pricing structure for their products on their website. Instead, they encourage potential customers to reach out to their sales or distribution teams for personalized quotes based on specific needs and requirements. This approach allows for tailored solutions that fit various commercial and industrial applications.