Cancellation service N°1 in France
Contract number:
To the attention of:
Cancellation Department – Funbridge
28 Rue Parmentier Bâtiment B
59650 Villeneuve d Ascq
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Funbridge service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Funbridge: Easy Method
What is Funbridge
Funbridgeis an online bridge playing platform and app that offers casual play, tournaments, instructional content and two tiered subscription services for players who want unlimited deals and premium features. The service is available across smartphones, tablets, PC and Mac and advertises free-to-play options alongside paid subscriptions that remove deal limits, provide advanced features and occasionally include extras such as a digital bridge magazine. Funbridge operates internationally from its corporate infrastructure in France and markets subscription packages that auto-renew unless a subscriber validly terminates the recurring contract. Official product pages and help documentation set out the available subscription packages and the mechanics of automatic renewal.
Subscription plans and market positioning
The principal paid offers are identified asPremiumandPremium+, each provided in monthly and annual versions. Promotional trials are occasionally available for new users and the company publishes conversion and upgrade rules for subscribers who change plans mid-period. Pricing may vary by platform and national store, but representative published price points include monthly and annual fees for the two core plans. The structure is designed so that the subscriber receives immediate functional changes when upgrading while retaining the monetary value of any remaining time on their existing plan.
| Plan | Representative monthly price (USD) | Representative annual price (USD) | Main features |
|---|---|---|---|
| Premium | $14.99 | $149.99 | Unlimited deals, ad removal, core premium features |
| Premium+ | $24.99 | $249.99 | All Premium features plus VIP benefits, discounts and priority handling |
Where the subscription sits in the Irish market
Funbridge targets bridge players who want a blend of free play and rewarded, paid unlimited access. In Ireland the service is commonly used by club players and online hobbyists with offers promoted through bridge unions and hobbyist communities. The presence of auto-renewal across device platforms means that subscribers in Ireland are affected in the same way as those elsewhere in the EU when it comes to recurring billing and cancellation rights.
Customer experiences with cancellation
A sustained body of user feedback on public review platforms describes a range of experiences when attempting to stop automatic renewals or to terminate subscriptions. The prevailing themes from reviews written by English-language users include reports of difficulty stopping renewals, concerns about disappearing account access while charges continue, and frustration with perceived obstacles to making the provider acknowledge termination requests. Several reviewers state they were still being billed after attempts to terminate, and some note problems with in-app or account interfaces for managing subscriptions. These reports illustrate practical enforcement friction even where contractual rights exist.
Representative paraphrased feedback from reviewers: some users report that cancellation pathways in the product experience were unclear or resulted in errors; others report long delays in receiving a substantive reply when raising a dispute about a renewal; a minority of reviewers express positive experiences when their refund or issue was eventually handled. These patterns are valuable for a subscriber in Ireland because they indicate where documentary and procedural precautions are likely to be material in any dispute.
Step-by-step legal framework you should review before action
Step 1: Identify the contract terms and the billing mechanics. Locate your purchase receipt, the date of your first subscription, the billing cycle and any notice provisions in the subscription confirmation or contractual terms. Step 2: Assess whether the subscription is classified as a distance contract or a digital service under Irish and EU rules, and whether you are within any statutory cooling-off period for withdrawal. Step 3: Collect corroborating transaction evidence such as bank statements, app store receipts, or invoices that show the date and amount of debits. Step 4: Determine your desired remedy: immediate termination of the recurring payment obligation, a reimbursement request for a mistaken renewal, or a dispute to be escalated. These preparatory steps are focused on the contract and the factual record rather than on delivery mechanics. Relevant statutory provisions in Ireland and the EU typically provide a 14-day cooling-off period for distance contracts and set out duties on the trader to provide pre-contractual information; if those duties are not fulfilled the consumer’s cancellation window can be extended.
What the law says about notice and durable format
Under the applicable national and EU derived rules, a notice of cancellation should be given in writing or on a durable medium that can be retained by the consumer and accessed later. The statutory architecture recognises the need for proof of when a cancellation was given and authorises remedies where the trader fails to inform the consumer of cancellation rights. For services and digital content supplied at a distance, the ordinary cooling-off period is 14 days measured from contract conclusion unless the consumer validly waives that period. A failure by the trader to provide the legally required pre-contractual information can extend the consumer’s cancellation right. These provisions frame why documentary evidence of a termination notice is legally significant.
How to cancel Funbridge (legal rationale and obligations)
Legal rationale: the primary objective when terminating a recurring digital subscription is to create an unambiguous, provable, time-stamped communication that the supplier received within the period required by contract or statute. Postal registered dispatch of a written notice constitutes a durable, verifiable medium that courts and consumer authorities consistently treat as strong evidence of delivery and timing. From a contract law perspective, the combination of a written notice and proof of posting and receipt aligns with the trader’s duty to accept a valid cancellation and the consumer’s burden to show that cancellation occurred in a timely manner.
Obligations to observe: identify the renewal date and any contractual notice period or minimum commitment. If you are within any statutory cooling-off timeframe and wish to exercise withdrawal rights, prepare to provide proof that the notice was given before expiry. If you are outside a statutory cooling-off window, focus on the contractual termination terms and the timing required to avoid an imminent renewal. The registered postal option is the safest and most legally robust single method for producing that proof.
Why registered postal mail is the recommended method
Registered postal mail provides a legal record of dispatch and a distinct record of the addressee’s receipt where a return receipt service is used. This form of delivery is routinely accepted by dispute resolution bodies and courts as reliable evidence of communication. It removes ambiguity over transmission times and avoids reliance on systems where delivery or receipt telemetry may be contested. In contexts where the supplier is located in another EU Member State, cross-border postal registries and return receipt evidence retain probative value. The use of registered post also simplifies compliance with statutory requirements for a consumer to demonstrate timely notice when the renewal window is short.
| Aspect | Registered post | Other evidence types (relative) |
|---|---|---|
| Proof of dispatch | High; official postal receipt | Variable; depends on provider logs |
| Proof of receipt | High when return receipt is used | Variable or contestable |
| Admissibility in dispute | High | Mixed |
What to prepare before you send a registered notice (general principles)
Document the contractual facts that will matter in any dispute: subscription start date, invoice or receipt identifiers, the precise name used on the account, and the last date you were debited. Prepare a concise statement of your factual position and the remedy you seek—termination and an appropriate refund, if applicable. Assemble documentary annexes such as a copy of the invoice and bank debits to support your claim. Keep originals and create contemporaneous copies. A carefully assembled factual bundle reduces ambiguity if the matter proceeds to complaint or legal escalation.
Where to send the registered notice
Use the supplier’s official postal address for notices. For Funbridge the corporate address to which formal postal communications may be directed is:59650 28 Rue Parmentier Bâtiment B Villeneuve d Ascq France. Addressing the registered dispatch to the named legal entity and including transaction identifiers will assist any handler who processes postal correspondence. Retain the postal receipt and any return receipt as central evidence. These items will be important if you need to show that the communication arrived in time to prevent a renewal payment.
Practical solutions to simplify sending registered mail
To make the process easier, consider services that allow a fully managed registered dispatch when you cannot print or physically post a letter. One such service is Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a managed dispatch service can reduce logistical friction while preserving the evidential benefits of registered post when attempting to terminate a subscription.
How these services fit into a legal strategy
Managed registered-dispatch services that produce a verifiable proof of posting and a legally equivalent return receipt can replicate the traditional postal evidence chain while saving the consumer time. If you choose to use such a service, ensure the provider offers a robust receipt that shows date and recipient, and keep the service’s transaction record in your file. These records typically are acceptable to dispute resolution bodies as proof of timely notice.
Addressing common problems reported by users
Problem: continuing debits despite a termination notice. Response principle: rely on the registered-post proof of dispatch and receipt to establish the timing of your termination. If a debit occurs after you have proof of a timely registered notice, use the delivery evidence when seeking a refund from the payment card provider or when making a formal complaint to consumer authorities. Problem: difficulty identifying where to send notices. Response principle: use the supplier’s official corporate address for formal notices and include transaction identifiers to avoid misrouting. Problem: slow or no response. Response principle: maintain records of all communications and begin parallel remedies promptly: preserve bank evidence, consider a payment reversal if legitimate grounds exist, and prepare a formal complaint to the relevant authority if the supplier refuses to acknowledge termination. Evidence of registered dispatch is decisive in these pathways.
Escalation and remedies in Ireland
If the supplier refuses to recognise a validly sent termination notice or if an erroneous renewal payment is taken, the consumer in Ireland has several escalation routes. Begin by assembling the documentary record and the postal evidence. If the matter is not resolved informally, you may engage the national consumer protection authority or raise a dispute with your payment card issuer under the card scheme’s chargeback rules. Where statutory cancellation rights are engaged, the consumer can assert their rights under the Consumer Rights Act 2022 and associated distance contracts regulations. Small claims procedures remain available for disputed amounts within the court thresholds. Maintaining clear postal evidence of your notice strengthens any formal complaint.
| Escalation path | When to use | Key documentation required |
|---|---|---|
| Payment reversal/chargeback | Unauthorized or disputed debit | Bank statements, registered-post proof, subscription receipts |
| Consumer authority complaint (CCPC or equivalent) | Refusal to accept valid termination or failure to comply with statutory rules | Full documentary bundle including postal evidence |
| Small claims court | Monetary dispute unresolved by other means | All evidence and record of attempts to resolve |
What to do after cancelling Funbridge
After you dispatch a registered notice, monitor your bank or card statements closely for any further debits. Preserve the postal receipt, return receipt and any acknowledgment received from the supplier. Update any personal records and remove stored payment methods from the service if you retain the account for archival purposes. If an improper debit occurs after your termination, lodge the registered-post evidence with your payment provider and with consumer authorities as needed. Consider whether you wish to retain account data or request data deletion under applicable data protection rights; keep in mind these are separate obligations from contractual termination. Finally, if you anticipate re-subscription in future, preserve the bundle of documents to make any future transition smoother and to avoid duplicate billing events.
Practical next steps: keep a dated folder with the dispatch evidence and copies of transaction records; set a calendar reminder for the contractual end date so you can confirm no further renewals occur; if a dispute becomes necessary, present the registered-post proof as the primary evidence of timely termination. These actions ensure you are positioned to enforce your contractual and statutory rights effectively in Ireland.
Further steps and resources
If you need authoritative legal reference material, consult the Irish statutory provisions on consumer contracts and the EU rules on distance selling and withdrawal. Maintain a factual chronology and preserve all postal receipts. If remedies are required beyond informal negotiation, the national competition and consumer protection body and the small claims process provide structured mechanisms for enforcement. Using registered post to communicate a termination remains the most secure starting point when the objective is to obtain a provable, legally significant record of notice.