
Cancellation service N°1 in Estonia

How to Cancel Plusshop: Simple Process
What is Plusshop
Plusshopis an EU-based online shopping membership service that offers discounted products across categories such as footwear, personal care, toys, household items, kitchen accessories and small electronics. The platform markets a members-only pricing model and frequently advertises trial access followed by a recurring membership fee. Plusshop operates as part of Europe Ecommerce OÜ and is registered in Estonia; official company information lists an address atNarva mnt 5, 10117 Tallinn, Estonia. The membership model and product assortment are presented as a route to reduced prices for members who pay a recurring fee to access special deals and delivery options.
Subscription plans and pricing overview
First, here is what the publicly visible subscription offer commonly shown on local country storefronts states: many country storefronts promote a free trial followed by a monthly membership fee — , certain regional pages advertise a 14-day free trial that rolls into a membership at a recurring price (example: £9.95 per month on a UK-targeted page). Keep in mind that specific figures may vary by country, currency and promotional period. Use the table below as a practical snapshot drawn from the site copy visible on English-language storefronts.
| Plan | Trial | Recurring price (example) | Notes |
|---|---|---|---|
| Membership | 14 days free (trial) | £9.95 / month (example on UK site) | Auto-renews until cancelled; terms vary by country |
What membership typically includes
Next, typical membership benefits listed on Plusshop storefronts include access to member pricing, a curated selection of discounted branded goods, and special delivery rates. The public site language positions membership as a way to "get the offers first" and access price guarantees on selected items. Always check the exact terms shown on your regional storefront for current pricing and trial rules.
Customer experiences with cancellation
Most importantly for anyone planning toplusshop cancel membership, customer feedback gathered from public review platforms shows a mixed picture with a number of recurring themes. I ran a focused review of English-language user feedback and forum posts targeted at the Ireland/UK market to synthesise common complaints, positive notes and practical tips from real customers. The main load-bearing points below reflect what users report when dealing with membership and cancellations.
Common complaints and patterns from users
- Recurring charges after trial: Several users report that membership fees continued after they believed the trial or membership was cancelled, resulting in unexpected monthly debits. This complaint appears repeatedly in review threads and should be treated as a practical risk to monitor.
- Difficulty getting a timely response: Multiple posts describe long response delays when users seek confirmation that their membership was ended or ask for refunds for subsequent charges. The pattern suggests that keeping strong evidence of cancellation attempts is critical.
- Delivery and order issues: Some reviewers describe late or missing deliveries even while being charged membership fees. These operational complaints often accompany cancellation disputes in reviews.
Positive experiences and balanced feedback
Next, not all reviews are negative. A portion of customers report receiving ordered items on time and finding genuine value in the discounted pricing. Positive notes tend to emphasise the range of products and occasional bargains, and some members state they had no problems when the billing and delivery went as described. This split in experience highlights why a careful cancellation approach and record-keeping matter: when things go right, the service behaves as advertised; when things go wrong, resolving subscription charges can be cumbersome.
Real user tips extracted from feedback
First, users repeatedly advise keeping precise records of dates when you signed up, when trial periods expire, and any correspondence you send. Next, users suggest sending a strong, documented termination notification to create evidence of your intent to end the membership. Most importantly, reviewers recommend using a method that creates legal proof of delivery and reception — this is the central theme of successful dispute resolution in the reported experiences.
Why registered postal mail is the safest cancellation method
First, in light of the customer feedback above, the most reliable single approach to stop recurring charges and to make a cancellation defensible is to useregistered postal mail. Next, I will explain the core reasons why registered postal mail is superior and in law for subscription cancellations aimed at cross-border e-commerce memberships like Plusshop.
Legal and evidentiary advantages
Keep in mind that registered postal mail carries legal weight far beyond ordinary untracked messages. Registered delivery provides:
- Proof of posting and delivery dates that are timestamped by the postal operator;
- A physical audit trail that supports any claim or dispute about when the cancellation was sent and whether it was delivered;
- Often a return receipt or legal proof of delivery option that can be presented to banks, dispute resolution services or consumer authorities.
Most importantly, when a company continues to charge after a cancellation has been dispatched, documented registered mail creates a defensible record that you communicated your decision in a timely manner.
Practical reasons for choosing registered mail
First, registered mail is platform-independent and does not rely on the recipient's responsiveness. Next, it avoids ambiguity about whether a message was received or discarded. , postal records are accepted by payment processors and dispute handlers as neutral evidence; this simplifies chargeback or refund requests if charges continue after cancellation. Keep in mind that the transit time of registered mail is still relevant; allow appropriate time for cross-border delivery and posting.
What to include when you notify a merchant (general principles)
Next, while I cannot provide a templated letter, there are general principles regarding content that strengthen a cancellation notice and its legal value. Most importantly, ensure the content you send includes clear identification and the essential contract data so the recipient can process the request unambiguously. Typical elements to include in general terms are:
- Clear reference to the membership or order (member name, date of sign-up or order reference if you have it).
- A succinct statement expressing the definitive intention to terminate or cancel the recurring membership.
- An indication of the effective date of cancellation if you wish the cancellation to take effect immediately or at the end of the then-current period.
- A request for written confirmation of receipt and confirmation of the cancellation being processed.
Most importantly, avoid ambiguous phrasing; clarity reduces the chance of a later dispute about whether a cancellation was requested.
Timing, notice periods and practical scheduling
First, check the date your trial ends or the date the subscription renews so you send cancellation with a safe buffer ahead of the renewal charge. Next, allow for international postal transit and administrative processing. Keep in mind that registered mail produces evidence of the date it was posted and the date it was delivered, so sending with a buffer gives you room to show the cancellation was made before the renewal debited your card.
, if you discover charges after a renewal date, do not delay in preparing further documentation and in seeking remedy through your payment provider and the appropriate consumer protection channels. Use the registered mail evidence as part of that packet — it strengthens your position when asking for refunds or disputing charges.
Legal framework and consumer protections relevant in Ireland and the EU
First, consumers in Ireland are covered by EU-wide consumer protections and by recent national measures that reinforce cancellation rights. Public guidance and legal commentary point to a statutory 14-day cooling-off period for distance and service contracts in many cases, plus newer national measures that address subscription contracts and renewal practices. Next, specific national implementation details, reminders before renewals, and the exact consequences for auto-renewal are governed by national law and the trader's published terms. Keep in mind that failure by a trader to provide required pre-contract information can extend cancellation windows or shift burdens in your favour. Use registered postal evidence if you need to demonstrate the timing of your cancellation alongside these legal protections.
Practical dispute escalation and evidence pack
First, when a cancellation does not have the intended effect — , recurring charges continue — the key to efficient escalation is a well-assembled evidence pack. Next, assemble the following categories of evidence (described at a high level; no templates): proof of payment history, the registered postal receipt showing posting and delivery dates, any acknowledgements the company may have issued, and notes describing your timeline of interactions. Keep in mind that registered postal proof is often the central piece that links your intent to terminate with the provider’s billing events.
, if you need to escalate to your bank or a consumer protection body, the registered mailing receipt and delivery record are accepted forms of documentary proof in most dispute processes. Present your timeline clearly and match each charge to the corresponding period so adjudicators can see whether the cancellation preceded the disputed charge.
How regulators and payment processors view registered mail evidence
First, consumer protection bodies and payment processors prefer neutral, third-party evidence. Next, carriage receipts and delivery confirmations from national postal services are considered strong objective evidence. Keep in mind that neither a postal receipt nor an internal provider log alone is a silver bullet, but together they create a persuasive record that supports refund or chargeback claims.
Typical outcomes when strong postal evidence is available
When you present clear posting and delivery dates that precede a renewal, outcomes commonly observed in similar disputes include refunds of the recurring fees, removal of the membership, or written confirmations that the subscription has been closed. Use the registered mail evidence to trigger these procedural remediations quickly.
Simplifying the registered mailing step
To make the process easier, consider reliable services that handle the entire registered posting workflow if you prefer not to visit a post office or to manage printing and postage yourself. One option that customers sometimes use in this context isPostclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. This kind of service can be useful to obtain the legal-value posting and delivery evidence that is central to a defensible cancellation process while saving time and avoiding logistical friction.
Handling refunds and payment disputes
First, document the exact amounts and dates charged to your payment method. Next, if charges appear after your registered cancellation has been delivered, lodge a dispute with your card issuer or payment provider and include the registered mailing evidence. Keep in mind that payment processors evaluate whether the merchant had a valid right to charge; demonstrable cancellation evidence increases the chance of a successful chargeback or refund.
, present the merchant’s terms as they existed at the time of purchase if you need to show that the charge did not comply with those terms. If the merchant fails to reply within reasonable time, consider lodging a complaint with a consumer protection authority and supply the registered mail evidence as part of your complaint package.
Common mistakes to avoid
First, do not rely solely on informal messages or untracked communications as your only proof. Next, avoid delays in sending the registered mail; late posting creates a weaker defence against renewal charges. , do not discard any postal receipts, bank statements or delivery confirmations — they are all part of the evidence chain. Most importantly, do not assume that silence from the merchant means your cancellation was processed — obtain and keep documentary proof that shows the communication was made and, if possible, that it was received.
Insider pro tips
- First, always keep a clear, dated copy of the posted notice and the registered postal receipt in several safe places (digital photographs, scanned PDFs).
- Next, make a concise timeline entry in your personal records immediately after posting the registered mail: date posted, tracking number, deposit location and expected delivery window.
- , match your bank statement entries to the subscription billing cycle so you can quickly identify any unexpected renewals.
- Keep in mind that having a neutral third-party proof (postal service receipt) is more persuasive than internal logs or screenshots alone.
Tables: quick reference
First table: subscription snapshot sourced from storefront language; second table: feature comparison of Plusshop vs typical membership e-commerce platforms to help decide whether membership value outweighs cancellation overhead.
| Subscription item | Example detail |
|---|---|
| Trial period | 14 days (example shown on some regional storefronts) |
| Recurring fee | £9.95 / month (example; varies by region) |
| Auto-renewal | Yes, continues until cancellation |
| Feature | Plusshop (typical) | Typical large marketplace |
|---|---|---|
| Member discounts | Yes | Variable; often no membership fee |
| Trial option | Yes (trial advertised) | Rare |
| Cancellation friction reported | Some user reports of difficulty | Varies; often easier with established large platforms |
What to do if cancellations fail to stop charges
First, gather all evidence: registered postal receipts, timestamps, bank statements, and any correspondence you did receive. Next, present the evidence to your payment provider and request a dispute. , contact the relevant consumer protection bodies and present your evidence package if the payment provider cannot resolve the issue. Keep in mind that strong postal evidence is the most helpful single item in these processes and will speed up remedial actions by banks and regulators.
What to do after cancelling Plusshop
First, after you have posted your registered cancellation and have the receipt, monitor your bank statement for at least two full billing cycles to make sure no further debits appear. Next, keep the proof of posting and the delivery record in a safe, accessible location in case you need to escalate. , if a charge appears after you have posted the registered cancellation, use the registered mail evidence as the primary attachment when disputing the charge with your payment provider or when filing a complaint with consumer authorities. Most importantly, review your recurring payments list periodically so you can catch unwanted renewals early and protect your budget.
Keep in mind that the address for corporate legal correspondence that appears on public company pages is:Narva mnt 5, 10117 Tallinn, Estonia. Use registered post to that address when you send cancellation notices that you intend to rely on as evidence.
Next steps you can take immediately: assemble your proof, send your registered-post cancellation, and retain the postal receipt and delivery record. , if you prefer to avoid printing and postage logistics while still getting legal-value posting evidence, services like Postclic can be used to handle the registered or simple posting workflow on your behalf so you have the same proof without leaving home.