Cancellation service N°1 in Japan
Contract number:
To the attention of:
Cancellation Department – Clip Studio Paint
Pacific Marks Shinjuku Parkside 2F, 4-15-7 Nishi-Shinjuku
160-0023 Shinjuku-ku, Tokyo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Clip Studio Paint service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Clip Studio Paint: Easy Method
What is Clip Studio Paint
Clip Studio Paintis a professional digital art application developed by CELSYS, used widely for illustration, comics, animation, and painting. It is available as both a subscription service (monthly or annual plans) and as a perpetual one-time purchase, with different editions such asPROandEXto suit hobbyists and professionals. The product supports multiple platforms including Windows, macOS, iPad, iPhone, Android and Chromebook and offers features like vector tools, frame-by-frame animation, comic layout tools and a rich library of brushes and materials. Official product announcements and pricing information show that the company maintains both subscription and one-time purchase options so buyers can choose the model that best fits their workflow and budget.
Subscription models and one-time purchase at a glance
The vendor sells monthly and annual single-device subscription plans alongside perpetual (one-time) licenses for desktop platforms. Prices, offers and version upgrade paths are published by the company and updated when new major versions are released. These options mean users can pick ongoing access to the latest features or a permanent license that they keep indefinitely.
| Plan | Monthly | Annual | One-time (perpetual) |
|---|---|---|---|
| PRO (single device) | US$4.49/month | US$26.99–US$24.99/year (varies by release) | US$58.50 (Ver. 4.0 example) |
| EX (single device) | US$8.99/month | US$71.99–US$76.99/year | US$258.00 (Ver. 4.0 example) |
Note: listed prices are examples drawn from official product announcements and may be shown in different currencies or promotional rates at the time of purchase. Published prices and special offers are provided by the vendor and can change with new releases or regional pricing.
Why people cancel
Many users cancelClip Studio Paintfor practical, financial or workflow reasons. Common motives include preferring a one-time purchase to avoid ongoing costs, switching to an alternative tool with a different feature set or pricing model, reducing software subscriptions to lower monthly expenses, or no longer needing the software for active projects. Some subscribers also react to perceived changes in value: if updates feel incremental or the subscription becomes a long-term expense that outweighs the benefits, cancelling makes sense. User reports also highlight frustration when subscription management feels confusing, which can prompt people to cancel simply to stop unwanted charges.
Common consumer problems leading to cancellation
- Confusion about which license type applies to the devices in use.
- Uncertainty about renewal timing or the next billing date.
- Difficulty locating where a plan is listed in account records.
- Worries about being billed again after intended cancellation.
- Desire to switch from subscription to perpetual license or to a competitor.
These are practical problems that affect people in Ireland and elsewhere. Customer conversations show a mix of straightforward cancellations and occasions where users struggled to find controls or understand renewal timing.
Customer experiences with cancellation
Consumer feedback gathered from public forums and review sites paints a nuanced picture. Many customers report successful cancellations without dispute, while a subset recounts difficulty finding the correct place in account menus or being unsure whether a purchase was handled via an app store or directly through the vendor. In public threads users often share tips for each other their platform and purchase path. Peer-to-peer advice is common, and this community knowledge helps many users resolve issues quickly.
Complaints most frequently reference billing confusion and renewal timing rather than outright refusal to cancel. Some users report that switching between subscription and one-time purchase options can cause momentary overlap where a subscription remains active until manually ended, and others note that purchases bundled with hardware have unique activation rules. Positive posts commonly praise the software itself and say cancellation is straightforward once you identify which account or purchase flow was used.
Key lessons from other users
- Know which device/store handled the original purchase because that determines account records.
- Check billing dates carefully; cancelling close to renewal may still leave the current period active.
- Document your interaction and keep proof of cancellation for future reference.
- Consider whether a perpetual license makes sense versus ongoing subscription costs.
These practical observations come from real user threads and cancellation guides. They reflect what works across communities and are especially useful for people based in Ireland who want clear, court-ready records if a dispute arises.
Problem: unclear cancellation rights or proof
When a consumer decides to stop a subscription, the critical issue is proof that the request was made and that it was received. Lacking clear proof can create a long-running dispute over future charges. Because consumers in Ireland are protected by general contract and consumer rights principles, recorded evidence of cancellation is essential if escalation is needed. Employers of consumer rights often recommend using methods that create a legal paper trail. This helps in disputes with payment processors, banks, or the vendor.
Solution: postal cancellation via registered mail (the only recommended method)
As an expert in consumer rights I recommend using postal mail with registered tracking as the primary and strongest evidence-based route to cancel a subscription. For the purposes of this guide, registered postal cancellation is the single recommended approach. It gives you a physical, time-stamped delivery record that is widely accepted as legal evidence of a notice sent and received. Use the vendor address below as the destination for your registered postal cancellation notice:
Official address:Pacific Marks Shinjuku Parkside 2F, 4-15-7 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Sending a registered postal cancellation notice to the official address provides a clear, auditable trail that can be presented to financial institutions, consumer protection bodies or courts. Keep the registered mail receipt and any return receipt or delivery confirmation you receive. So long as the postmark and tracking show timely dispatch, you will have strong evidence that you exercised your right to cancel.
Why registered post is the strongest option
- Registered post produces a delivery record with dates that are admissible in many disputes.
- It creates a physical paper trail separate from digital account records that may be ambiguous.
- It is controlled by a national postal system with independent tracking and proof of receipt.
- In cross-border situations it can provide clarity when purchases used foreign stores or different billing systems.
These attributes are why consumer advice professionals frequently recommend registered post for cancellation of recurring contracts. It reduces the risk of being told that a cancellation request was never made. Keep the receipts safe and record the tracking/return receipt details for future reference.
What to include in a postal cancellation notice (general principles)
Include clear identifying information so the vendor can locate your subscription record. You should reference the product name, your name, and whatever account or subscription identifier you hold, plus a clear termination request and the effective date you want. Sign the document and date it. Keep a copy for your records and retain any postal receipts and return receipts as evidence of delivery. These are general principles to make a postal notice effective; do not rely on this paragraph as a template or script. Keep your content factual and concise.
Timing and legal considerations
Timing matters. Verify billing cycles, renewal dates and applicable consumer protection timelines before sending a postal cancellation notice. Send the registered post sufficiently in advance of renewal to ensure a delivery record exists before the billing date. If a renewal charge posts despite a timely posted cancellation, the postal delivery evidence will strengthen any dispute or refund request with your payment provider. Maintain all documentation. In disputes, having both a dated registered mail delivery and your payment records is the safest path to resolution.
| Feature | Subscription | Perpetual (one-time) |
|---|---|---|
| Cost profile | Recurring (monthly/annual) | Single payment |
| Access to updates | Continuous updates | Major upgrades may require paid upgrade |
| Cancellation impact | Stop future charges but access until period end | Ownership retained after purchase |
This comparison highlights why some users decide to cancel a subscription and move to a perpetual license, and why they choose to document the cancellation carefully.
Practical advice for consumers in Ireland
Irish consumers are protected by national consumer law and EU-level rules that favour clear contract terms and fair treatment. If a dispute arises about subscription charges after you send a registered postal cancellation, you can present the postal proof to your payment provider or to the relevant consumer protection authority. Keep in mind that banks and card issuers often require a reasonable attempt to settle the matter directly with the vendor before pursuing chargeback or dispute channels. Registered postal proof helps at each stage. Also keep precise dates: note when you posted the cancellation, when delivery was confirmed and when any disputed charge occurred. This makes it easier for consumer bodies to assess the timeline.
To make the process easier... Postclic offers a service to send letters by post when you do not want to print or visit a post office. It allows sending registered or simple letters with return receipt without leaving home. Postclic prints, stamps and sends your letter on your behalf and provides legal-equivalent delivery evidence. They provide ready-to-use templates for many cancellation types and handle the physical mailing details such as stamping and return receipt. Do not treat this as mandatory; view it as a practical convenience that removes the friction of sending registered postal notices in cross-border cases.
Postclic is useful when you prefer a practical solution to create legal mailing evidence without a printer or trip to a post office. It can help consumers focus on the substantive content of their cancellation, while the service handles the physical sending and the generation of delivery records that you will need to keep.
How registered postal evidence helps if a dispute arises
Registered post provides independent evidence that you attempted to end the subscription in time. If a renewal posts anyway, show the delivery record to the vendor and your payment provider; it improves the prospects of a refund or stop to further renewals. Keep copies of all related documents, and make notes of any subsequent communications or invoice adjustments. In cross-border matters, the physical delivery record is often more persuasive than screenshots or account notes alone.
Risk management and escalation
If a registered postal cancellation fails to stop charges, escalate carefully. Present the postal delivery proof to your payment card provider and to relevant consumer protection agencies in Ireland. Provide a chronological file of events: purchase details, billing evidence, your registered postal proof and dates, and any vendor responses. If necessary, seek advice from a consumer protection organisation or solicitor with experience in contract law. Doing this promptly increases the chance of a successful dispute resolution.
Common pitfalls to avoid
- Relying on undocumented oral confirmations without written proof.
- Assuming a cancellation was effective without keeping the postal receipt.
- Waiting until after a renewal posts to send any notice; send early enough to create a clear timeline.
- Failing to keep copies of receipts, invoices and delivery confirmations.
Addressing these pitfalls reduces the risk of contested renewals and simplifies any escalation that becomes necessary.
What to do if a renewal charge appears after you sent registered post
Gather documentation: the registered mail receipt, the delivery confirmation, the charge on your card statement and any account information showing the renewal date. File a dispute with your payment provider and submit the postal evidence. Also raise the issue with the vendor using your registered postal record; the combination of payment evidence and delivered cancellation notice strengthens your case. If resolution stalls, contact Irish consumer protection services for further guidance. Registered postal proof is commonly accepted as authoritative in these processes.
Customer feedback synthesis and practical tips drawn from real users
Users who shared their experience online converge on a few practical tips: keep dates clear, record which device/store handled the purchase, maintain copies of receipts and delivery confirmations, and document conversations. Community members emphasise that cancellations typically work when the evidence is clear and that most disputes resolve when consumers present convincing timelines. Those who had difficulty often lacked clear documentation or were unsure where the original subscription was administered. These community insights point back to the value of registered postal proof as a neutral, verifiable record.
What to do if you need help with evidence or escalation
If a dispute persists after you provide registered postal proof, escalate to institutional channels. Present the postal evidence and relevant billing records to your payment provider and to Irish consumer protection organisations. Keep calm, prepare a concise chronology, and state the remedy you seek. Persistence and organised documentation are the consumer's strongest tools. Registered postal records often move a stalled conversation toward resolution because they are independent, dated and verifiable.
What to Do After Cancelling Clip Studio Paint
After you have posted a registered cancellation notice and obtained delivery confirmation, monitor your bank or card statements for any further charges. Keep all records together: your proof of posting, delivery confirmation and billing statements. If the vendor accepts the cancellation, confirm when access will end and whether any outstanding obligations remain. If a renewal charge appears despite the posted cancellation, present your registered postal evidence to your payment provider and the relevant consumer authority. Finally, consider whether you want a perpetual license or an alternative tool going forward, and plan the transition so you do not lose work or access to important files. Stay organised, and use the registered postal record as your anchor for any next steps or escalation.