Kündigungsdienst Nr. 1 in British Virgin Islands
Sehr geehrte Damen und Herren,
Ich teile Ihnen hiermit meine Entscheidung mit, den Vertrag bezüglich des Dienstes Expressvpn zu beenden.
Diese Mitteilung stellt einen festen, klaren und eindeutigen Willen dar, den Vertrag mit Wirkung zum nächstmöglichen Termin oder gemäß der anwendbaren vertraglichen Frist zu kündigen.
Ich bitte Sie, alle notwendigen Maßnahmen zu ergreifen, um:
– jegliche Abrechnung ab dem Datum des Kündigungswirksamwerdens einzustellen;
– mir schriftlich die ordnungsgemäße Berücksichtigung dieser Anfrage zu bestätigen;
– und gegebenenfalls mir die Endabrechnung oder die Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugestellt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind nachgewiesen, wodurch dies ein nachweisbares Schriftstück ist, das den Anforderungen des elektronischen Nachweises entspricht. Sie verfügen somit über alle notwendigen Elemente, um diese Kündigung gemäß den anwendbaren Grundsätzen bezüglich schriftlicher Benachrichtigung und Vertragsfreiheit ordnungsgemäß zu bearbeiten.
Gemäß den Vorschriften zum Schutz personenbezogener Daten bitte ich Sie auch:
– alle meine Daten, die nicht für Ihre rechtlichen oder buchhalterischen Verpflichtungen erforderlich sind, zu löschen;
– alle zugehörigen persönlichen Bereiche zu schließen;
– und mir die wirksame Löschung der Daten gemäß den anwendbaren Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich bewahre eine vollständige Kopie dieser Mitteilung sowie den Versandnachweis auf.
How to Cancel Expressvpn: Simple Process
What is Expressvpn
Expressvpnis a virtual private network service that provides encrypted internet connections, access to servers in many countries, and tools for privacy, streaming, and secure browsing. It is positioned as a premium VPN product with a long track record and features such as a proprietary protocol, router support, and dedicated IP options. Plans vary by duration and tier, and the provider advertises a money-back period for new customers so they can test the service risk free. Industry coverage in 2025 also shows Expressvpn moving to a tiered offering with Basic, Advanced and Pro membership tiers to match different user needs and device allowances.
How Expressvpn is commonly used in Ireland
People in Ireland useExpressvpnfor privacy when on public networks, to access region-restricted streaming content, and to protect remote work traffic. Irish users value high speeds, stable connections, and clear device limits. Many choose longer-term plans because those options typically lower the monthly cost and sometimes include bonus months. Pricing and bundles seen in the market picture Expressvpn as a higher priced, high-performance choice.
Subscription formulas and what they look like
Recent reporting and product pages indicate a one-month option and longer-term subscriptions that reduce the average monthly fee for 12- and 24-month commitments. The three-tier rollout is intended to give customers three distinct packages with varying device limits and added services; each plan generally carries the provider’s 30-day money-back promise, which many users rely on when testing the product.
| Plan | Typical billed term | Representative monthly cost (example) | Device allowance / perks |
|---|---|---|---|
| Basic | Monthly / 12 months / 24 months | Lower monthly rate on longer terms | Core VPN features; basic device limit (e.g., 10) |
| Advanced | Monthly / 12 months / 24 months | Mid tier pricing | Extra protection features; higher device limit |
| Pro | Monthly / 12 months / 24 months | Higher monthly rate for premium features | Full feature set; highest device limit; dedicated IP sometimes included |
Why people cancel
Cancellation occurs for many reasons: price sensitivity at renewal, switching to a cheaper provider, dissatisfaction with speeds or region access, duplicated services after promotions, or unexpected billing entries. A distinct category of cancellation requests is driven by billing aggregator issues, where third-party billers appear on a bank or card statement and cause confusion. Probiller is a frequent name that appears in consumer threads when people ask how to stop recurring charges; complaints range from unclear billing descriptions to difficulties disputing charges. Such billing worries often prompt customers to seek immediate termination and a refund.
Common triggers in the Irish context
Irish consumers also cancel when an app-store purchase or a third-party reseller complicates refunds, because different rules apply to purchases made through store ecosystems. People who expected a short trial can be surprised by automatic renewal charges if they did not notice the sign-up terms. Timing and the channel of purchase are often the decisive factors for whether a refund is available.
Customer experiences with cancellation
Real user feedback on the cancellation process is mixed. Some users report a smooth refund or termination within the advertised trial period, while others note friction, delays, or unclear billing descriptors that make it hard to identify who charged them. Community threads and review sites show patterns: praise for performance, but occasional frustration with billing and refund interactions. Several users have posted about receiving refunds when they invoked the provider’s money-back promise, with timing and outcomes varying by how the subscription was purchased.
For third-party billing services, customers frequently report longer disputes and a greater need to preserve evidence. Trust and chargeback platforms document complaints about third-party processors and difficulty getting immediate action without supporting documentation from the payer and the payment processor. These are recurring themes in Irish and global consumer feedback.
What works and what does not
What tends to work: making a clear, documented notification of cancellation, being within the stated refund window (commonly 30 days), and retaining transaction records. What does not work well: relying on verbal confirmations only, missing the refund window, or having the subscription processed by an intermediary with separate rules. Users who purchased through a store ecosystem sometimes find they must follow the store’s reimbursement rules rather than the provider’s.
The problem: pitfalls to avoid
Be mindful of auto-renew dates, the place of purchase, and the billing descriptor on your bank or card statement. If a charge appears under a name you do not recognise, consumers often delay action and lose leverage. Also, some compensation policies differ by sales channel: an app store purchase may have different refund rules than a direct purchase. Keep receipts and screenshots of the transaction page and the payment confirmation to support any claim.
How the 30-day promise works and its limits
Many independent reviews and product pages show that the service generally offers a 30-day money-back promise for standard subscriptions, which gives new customers a simple time window to test the service and request reimbursement if they are not satisfied. That promise is not universal for purchases routed by some store ecosystems, where the provider’s refund policy may be limited by the store’s own rules. Also, some specialised purchases such as add-ons or purchases through resellers may be treated differently.
| Issue | How it affects refunds / cancellation |
|---|---|
| Direct purchase with card or crypto | Refunds usually follow provider policy; 30-day window often applies |
| Purchase via app store or third party | Store policies may override provider refund handling |
| Charges labelled by a billing agent | Requires extra care identifying the merchant and preserving records |
Recommended solution: registered postal mail as the primary method
The safest and most legally robust way to notify a provider you wish to end a subscription is by sending a refusal and cancellation statement by registered postal mail. Registered postal mail creates a durable paper trail, assigns a unique tracking and receipt number, and provides evidence of the date the provider received your decision. Because consumer law often hinges on the moment a trader is notified, registered postal mail can strengthen your position. Use registered postal mail to state clearly that you are cancelling the contract and, where applicable, that you seek a refund under the provider’s advertised guarantee.Registered mailis the recommended and primary method for formal cancellation notices in this guide.
When explaining the advantage of registered postal mail, it is useful to note that a printed, signed notice delivered with a return receipt reduces the chance of "he said, she said" disputes about timing. It also helps with complaints to consumer authorities and with bank disputes if the provider contests a refund. Because registered postal mail establishes a legal timestamp, it is often accepted as formal evidence in consumer dispute procedures in Ireland.
What to include when you use registered postal mail
Include identity details that tie the notice to the subscription: the account name, transaction or order identifier if known, the date of purchase or renewal, the billing descriptor on your statement, and a clear, unambiguous statement that you want to cancel the subscription and request any refund you believe you are due. Keep copies of everything you send and the official proof of dispatch and receipt that registered postal mail provides. Avoid vague language; use clear wording about the effective date of cancellation. Do not rely on the absence of a reply as proof—preserve the return receipt.
Timing, notice periods and legal requirements in Ireland
Irish consumer law treats digital service contracts and subscription cancellations with specific timing rules. The Consumer Rights Act and related statutes set out that, when a consumer terminates a digital service contract, the trader must reimburse the consumer without undue delay and typically within short statutory windows once notified. Because statutory timelines depend on the circumstances and the type of purchase, keep the registered postal mail evidence to show the date you expressed your decision to cancel. This is material if a trader argues that a refund window has closed or that you notified them late.
Special case: purchases via app stores or resellers
Be aware that purchases made through some reseller channels may be processed under different refund rules. If you bought through such a channel, preserve the transaction receipt and the billing descriptor, and send your registered postal mail to the provider’s contractual address while citing the purchase details. The registered postal mail trail is still valuable evidence for disputes with resellers and for bank procedures.
Practical tips to strengthen your position (legal and practical)
Keep records of the order confirmation, the payment, and the billing descriptor on your bank or card statement. Keep copies of device screenshots showing the subscription and renewal date. Store the return receipt from the registered postal mail and reload records into a safe place. If the charge appears under a third-party name, note the descriptor and compare it with merchant lists before you proceed. Clear documentation speeds disputes and increases chances of a favourable outcome.
When to consider escalation
If you do not receive a satisfactory reply after sending registered postal mail, consider escalation to your card issuer or bank, and to the relevant Irish consumer authority. In Ireland, consumer protection agencies can help when traders do not comply with statutory reimbursement obligations. Use the registered postal mail documentation as your primary evidence in any escalation.
Probiller and third-party billing: what customers report
Probiller often appears in consumer complaints for billing descriptions that customers find confusing or unexpected. Reviews and complaint threads show reports of repeated charges and disputes over refunds. If your charge references a third-party biller, preserve all transaction details and consider sending registered postal mail both to the service provider and to the billing agent where possible. Many reviewers urge fast action and clear documentation when a third-party descriptor appears on a statement.
Practical note on labels and account identification
When a bank statement shows a descriptor that does not obviously match the brand name, note the exact descriptor text and the date. That descriptor will be central to matching your bank record to the provider’s billing records. Include that descriptor text in your registered postal mail so there is no doubt about the charge you are disputing. Users who omit the billing descriptor sometimes find their requests take longer to resolve.
To make the process easier: Postclic
To make the process easier, you can use Postclic. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Postclic can help where you want the legal strength of registered postal mail but prefer a streamlined sending option. Place the delivery and return-receipt evidence in your records once Postclic confirms dispatch.
How to frame requests for refunds and cancellations (language guidance)
Use precise, factual language. Identify the subscription by its exact billed name, attach or quote transaction dates, and state the date on which you viewed the charge. Ask for a refund if you are within the advertised guarantee window, and reference your desire for prompt reimbursement. Keep requests limited to the factual circumstances and the legal basis for a refund where applicable, such as the provider’s advertised money-back promise or statutory consumer rights. Use registered postal mail to ensure that your request has formal legal effect and to create a paper trail.
What to expect after sending registered postal mail
A prompt, measured reply is the best outcome: a confirmation of cancellation and any refund details. If the trader accepts the claim, bank reversals or refunds may take several business days to appear. If the trader refuses or does not reply, registered postal mail evidence supports escalation to the bank for a chargeback and to consumer authorities for mediation. Keep all replies and the postal return receipt together.
Consumer rights and legal remedies available in Ireland
Under Irish consumer protection law, digital services and subscriptions are covered by rules that require traders to act fairly, inform consumers of their rights, and reimburse consumers within statutory timeframes after a valid termination. The Consumer Rights Act reinforces those rights for digital services and requires timely refunds in many situations. When disputes arise, evidence of the date the trader was notified becomes decisive; registered postal mail provides that evidence. If a trader breaches statutory obligations, a consumer may claim damages or seek administrative assistance through national consumer bodies.
When to use bank dispute procedures
Use bank or card dispute procedures when a trader refuses a lawful refund or fails to respond. Banks will ask for evidence of the identity of the merchant, the date of the charge, and proof you attempted to resolve matters with the trader. The registered postal mail receipt and copies of confirmation documents are the most persuasive items to present to your bank. Be mindful of the time limits for card disputes set by your issuer.
Common consumer questions answered (short, direct)
- Can you cancel Expressvpn free trial: Yes, within the advertised trial period you can cancel and seek reimbursement; use registered postal mail to provide formal notice and preserve proof of timing.
- Can i cancel Expressvpn at any time: You can notify the provider that you are terminating the service at any time, but refunds depend on purchase channel and timing; evidence of notification by registered postal mail matters for legal rights.
- How to cancel Expressvpn and get refund: The most robust approach is to send registered postal mail specifying the subscription details and your request for a refund under the advertised guarantee. Preserve the return receipt.
- How to cancel your Expressvpn account: To assert termination formally, use registered postal mail to inform the provider and keep documentary proof. Follow up with your bank if you need to pursue a chargeback and include the postal evidence.
- Cancel Expressvpn membership: Treat cancellation as a contractual notice; registered postal mail is the primary recommended method for proof and legal certainty.
What to do if you face delays or refusal
If the provider delays or refuses a refund you believe you are entitled to, compile your evidence: transaction records, purchase receipt, bank statement with the billing descriptor, and the registered postal mail proof. Use this package when contacting your bank for a dispute and when approaching Ireland’s consumer protection agency if mediation is required. Keep timelines precise: note the date you sent the registered postal mail and the date the charge occurred.
When small claims or formal complaints are appropriate
If mediation fails and the amount is within the small claims threshold, consider a monetary claim in the appropriate tribunal or small claims court. The registered postal mail dispatch and return receipt will be foundational evidence in such proceedings. Legal advice may be useful for complex cases or larger sums.
What to Do After Cancelling Expressvpn
After you have sent your registered postal mail and received the dispatch receipt, put the following actions in place: record the official proof of dispatch in a secure folder, monitor your account and bank statements for the refund or any further charge, and retain all replies the provider sends. If no satisfactory reply arrives within a reasonable period, prepare the documentation package for your bank and for consumer protection authorities. For related household services you plan to stop—such as a tv.licence cancel or other recurring subscriptions—apply the same registered postal mail approach so each cancellation has a solid evidence trail. Stay assertive but factual in all communications, and lean on the registered postal mail receipt as your main proof.
Use registered postal mail for the legal certainty it provides and preserve every piece of evidence you can. If a third-party biller such as Probiller appears on your statement, match the descriptor text exactly and include it in your registered postal mail to reduce ambiguity. Keep records safe and act promptly within advertised windows to preserve refund rights.
Expressvpn corporate address for registered postal mail: Company Trust B.V.I Ltd OMC Chambers ROAD TOWN ExpressVPN VG1110 Tortola. Use this address when you prepare registered postal mail to notify the supplier formally.