Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Intelius.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Intelius: Easy Method
What is Intelius
Inteliusis a US-based background-check and people-search service that aggregates public records, addresses, phone listings and limited criminal history data to produce searchable reports for consumers. The platform markets different membership tiers that promise unlimited people, address and phone lookups for a recurring fee, plus optional add-ons such as downloadable report files and identity protection. The service is primarily directed to individual consumers seeking contact or public-record information rather than for regulated employment or tenant screening. Multiple independent reviews and price guides listInteliusas offering trial offers followed by monthly membership plans; these descriptions and plan names are reflected across expert reviews and consumer guides.
Subscription formulas and plans (short overview)
Independent reviewers consistently identify three main membership approaches: a basic people-search membership, an address-lookup or address + people option, and a reverse-phone lookup bundle that includes people and address reports. Prices fluctuate by promotion, trial offers and billing cadence, but a useful snapshot from recent expert reviews shows monthly ranges roughly between the mid-$20s and mid-$30s (USD) depending on plan and promotional trial. These third-party summaries are used here to give an approximate picture of the plans on offer to consumers.
| Plan | What it covers | Typical price (approx.) |
|---|---|---|
| People search | Unlimited person and address reports | $21–$26 per month (approx.) |
| Address lookup + people search | Unlimited address and person reports | $29–$35 per month (approx.) |
| Reverse phone lookup + people search | Unlimited phone, person and address reports | $34–$36 per month (approx.) |
Why people cancel
Many consumers sign up for a short research need or a low-cost trial and then cancel when the information need ends. Common motivations for wanting to end a membership include unexpected or repeated billing, unrecognised charges after a trial period, dissatisfaction with report accuracy, privacy concerns, and the perception that the service provides incomplete or paywalled details. Some users also cancel because they found a one-off report and do not need an ongoing subscription. Independent reviewers call attention to trial offers that roll into ongoing membership fees if not cancelled promptly.
Customer experiences with cancellation
Across public review platforms, consumer feedback about cancellations is mixed. Many reviewers report smooth outcomes and prompt refunds when billing errors are raised. Others describe repeated charges or delays obtaining refunds. A recurring theme in reviews is confusion around trial offers and automatic renewal, with users surprised at later charges after the low-cost initial offer. Review summaries show that when disputes are escalated with clear evidence, companies often issue refunds, but some consumers report that obtaining that outcome took persistence. These trends are visible on review hubs that include Irish readers and international users.
Paraphrased user feedback commonly notes: customers who kept records of their subscription dates, billing notices and attempts to notify the provider fared better when asking for refunds; those who lacked clear documentation sometimes found it harder to resolve billing issues. Several recent reviews emphasise positive interactions when the customer’s concern was presented with supporting documentation.
Problem: why cancelling a recurring Intelius subscription can be hard
Subscription services that use promotional trials, recurring charges and third-party payment processors can create friction for consumers who want to stop future payments. Two frequent problems emerge: unclear timing (consumers do not always see exactly when the trial ends) and proof of cancellation (consumers must show they notified the provider by a verifiable method). In cross-border situations—an Ireland-based consumer buying a US service—additional friction can appear because of time zones, different consumer portals and the geographic location of payment processing. Independent consumer-watch pages and press coverage highlight that the safest approach when seeking to prevent further charges is to use a cancellation method that creates strong, verifiable evidence of the consumer’s intent.
Solution: the legal and practical case for using registered postal mail
To protect consumer rights and make a clear record of the cancellation request, the most reliable method in many disputes is to send a cancellation instruction byregistered postal mail. Registered postal mail creates a dated and signed receipt showing the provider received the correspondence. That receipt is admissible as objective evidence when dealing with banks, card issuers and consumer protection bodies. For cross-border services, a registered postal record to the company’s official address demonstrates the consumer delivered a clear termination notice to the office responsible for billing. In the case ofIntelius, the official mailing address for written communications is:P.O. Box 4145 Bellevue, WA 98009 United States. Use of registered postal mail helps preserve evidence in chargeback claims and regulatory complaints.
Why registered postal mail is often stronger evidence
Registered postal mail provides a carrier-generated proof of posting and receipt, usually with a tracking and a dated recipient signature. In contrast, methods that do not produce an auditable receipt can leave gaps in the documentary record. Having that documented, third-party proof is persuasive to payment processors, banks and consumer protection agencies. For Irish consumers, banks commonly request proof that a cancellation was requested if a chargeback or disputed transaction is being considered. Public guidance from Irish financial institutions and news coverage stress keeping clear documentation when attempting to stop recurring card charges.
What to include (principles only)
When preparing a written cancellation notice intended to be sent by registered postal mail, concentrate on clear identification and a precise statement of intent. Key principles are: identify the subscriber (full name used on the account), give an account identifier if known, state the product or plan you are ending, provide an effective date for the termination, and sign the notice. Keep a copy of everything you send and hold the postal receipt. These elements form the documentary record that demonstrates you exercised your consumer right to end the membership. Do not rely on recollection alone; keep the physical proof safe for any later disputes.
Timing and notice windows
Trial offers and promotional periods described in third-party reviews often range from a few days to a week. Some expert reviews note trial windows such as 5 or 7 days on certain promotional offers, after which the regular membership billing starts. To avoid renewal, a consumer should arrange for the cancellation notice to be delivered before the renewal date; if the cancellation arrives after renewal has processed, it is more difficult to avoid the charge for the current billing period. Recent reviewer summaries signal that producers expect consumers to cancel before a trial ends in order to be safe. Keep in mind that postal delivery times vary for cross-border mail, so allow enough lead time for the registered postal delivery to reach the provider.
| Typical trial detail | Implication for notice |
|---|---|
| Trial length often 5–7 days (promotional) | Send cancellation direction so delivery occurs before end of trial period |
| Monthly billing follows trial | Late cancellation may stop future renewals but not refund the current cycle |
How consumer protection and banking help in Ireland
Irish financial guidance notes that recurring card charges are different to direct debits and that the consumer should contact the trader to cancel the subscription, while keeping proof of the contact. If a provider continues to charge after a documented cancellation attempt, consumers can approach their bank to request remedies such as a chargeback or to block future charges. European-level authorities also flag recurring subscription traps and encourage clear pre-contract information and easy cancellation. For an Ireland-based consumer dealing with a US vendor likeIntelius, the combination of registered postal proof and timely bank engagement offers the most secure path to stopping further charges and to support refund or dispute requests.
Practical considerations and risk management
Registered postal mail is not a silver bullet but is a high-value tool in the record-keeping toolkit. It addresses the most common points that appear in disputes: whether the consumer gave a clear instruction, when that instruction arrived, and whether the company received it. Because cross-border timing and different billing processors complicate the picture, preserving the paper trail is critical. Keep the registered postal receipt, the copy of the cancellation text, and bank statements that show any continued charges after the delivery date. These items help banks and regulators evaluate the dispute. Independent reviewers recommend persistence and documentation as the most effective way to secure refunds or stop unwanted renewals.
To make the process easier, consider services that handle the physical sending for you when you cannot print or post items yourself. Postclic can help by simplifying the logistics: it is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Use such a service if you need the legal advantages of registered postal delivery but cannot access printing or posting in person.
How to preserve and use the evidence after delivery
After the registered postal delivery is completed, make a digital copy (scan or clear photo) of the receipt and the sent notice. Add a short, dated note explaining when you bought the membership, the trial/renewal date and any subsequent charges. When you contact your card issuer or bank to dispute a charge, furnish them with those documents. When lodging a complaint with a consumer protection body, the registered postal receipt plus the copy of the notice and bank statements forms a concise package that shows a timely attempt to cancel. Irish consumer guidance and independent media recommend precisely this approach when contesting unwanted renewals.
Common pitfalls consumers report
- Unclear trial terms or failure to note renewal deadlines.
- Not keeping a copy of cancellation attempts or receipts.
- Relying on memory rather than having an auditable delivery record.
- Delays in cross-border postal delivery that result in cancellation arriving after renewal.
- Failing to follow up with the bank when billing continues after a documented cancellation.
Being aware of these pitfalls helps you choose the most protective approach: an auditable delivery method, copies of all documents, and timely bank engagement if charges persist. Reviews of consumer outcomes show that complainants who present clear documentation are more likely to achieve refunds or halting of charges.
| Plan feature | People search | Address + people | Phone + people |
|---|---|---|---|
| Unlimited person reports | Yes | Yes | Yes |
| Unlimited address reports | Yes | Yes | Yes |
| Unlimited phone reports | No | No | Yes |
| Typical monthly price (approx.) | $21–$26 | $29–$35 | $34–$36 |
What to do if charges continue after you send registered postal notice
If the subscription charge continues to appear on your card after the provider has received your registered postal notice, prepare a concise dispute package for your bank. Include the registered postal proof of delivery, a copy of the cancellation notice, and your bank statements showing the unwanted charges. When contacting your bank, explain the timeline and provide the documentation so the bank can evaluate a chargeback or a block on further recurring charges. Irish banks and consumer guidance materials repeatedly highlight that banks will expect convincing documentation of attempts to cancel when assessing a card dispute. Keep a calm, factual chronology and present the key documents.
Complaints to consumer authorities
If the provider refuses a refund and you have documented proof of a timely cancellation request, you can escalate to consumer protection bodies. For EU/Irish consumers, the European Commission and national consumer authorities spotlight unfair subscription practices and may provide routes for complaints about cross-border traders. Bring your registered postal evidence, billing records and any written replies when filing a complaint. Consumer authorities evaluate whether the merchant provided clear pre-contractual information and a fair cancellation channel; a documented, registered postal cancellation strengthens your position.
How to approach refunds and chargebacks
Refund outcomes vary by provider and by payment method. If you believe a charge is unauthorised or processed after you effectively terminated the membership, show your bank the registered postal proof and ask what remedies are available for the transaction. Banks can offer a chargeback or discretionary reimbursement subject to their rules and the nature of the transaction. Keep in mind that financial institutions and payment networks operate to specific deadlines and evidence standards; having the registered postal documentation improves the chance of a favourable resolution. Independent consumer guides repeatedly counsel saving the evidence and starting the bank dispute process promptly.
Privacy and data removal after cancellation
Some consumers also want their personal data removed from people-search databases after cancelling.Inteliusand comparable services typically maintain an opt-out or data removal pathway for personal profiles. Document your opt-out request and keep evidence of any confirmation. Data removal does not guarantee erasure from the public records that the service aggregates, but it can limit future lookup visibility. If you choose to pursue data removal, keep the registered postal confirmation and any provider correspondence that acknowledges the request. Independent review summaries make clear that data removal is a separate process from billing cancellation and should be documented independently.
What to do after cancelling Intelius
Monitor your financial statements closely for at least two billing cycles after cancellation. Keep the registered postal proof and the copies of the sent notice in a safe place. If further charges occur, prepare the timeline and documentation for your bank and for any consumer complaint. Consider requesting data removal or opt-out confirmation and save any replies. If difficulties persist, escalate with confidence: present the registered postal evidence, a clear chronology, and your bank statements; consumer agencies and card issuers are used to evaluating cases with this kind of documentation. This approach gives you the best practical and legal footing to stop future charges and to seek refunds where appropriate.