
Cancellation service N°1 in United States

Contract number:
To the attention of:
Cancellation Department – Metamask
49 Bogart St.
11206 Brooklyn
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Metamask service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Metamask: Easy Method
What is Metamask
Metamaskis a widely used cryptocurrency wallet and gateway to decentralized applications (dapps). It functions as a browser extension and a mobile app, enabling users to manage private keys, send and receive tokens, connect to ethereum-compatible networks, and interact with smart contracts. users across Ireland and Europe rely on it for decentralised finance, nft activity, and transaction signing, Metamask sits at the intersection of user custody and third-party services that may be offered as add-ons or paid tiers. , the core wallet remains free to install and use, while complementary services and products — card services, networking infrastructure, or storage services — may operate on subscription or usage pricing models. Official help and product pages detail the specific paid offerings and their billing characteristics.
Subscription overview found on official pages
From a product-portfolio perspective, there are discreet paid products connected to the Metamask ecosystem. Key examples documented on official pages include card-based services (with a free card tier and a premium metal tier), hosted ipfs storage with new minimum monthly billing thresholds, and developer/infura-like infrastructure plans relevant to teams or heavier users. These plans have explicit pricing or tier descriptions on the official documentation and support site; read with attention to billing frequency and renewal language.
| Service | Typical plan / price | Primary billing note |
|---|---|---|
| MetaMask Card(Free tier) | Free (virtual card) | No annual fee for virtual; transactional fees apply per terms. |
| MetaMask Card(Metal tier) | Annual subscription $199 (metal) | Annual renewal; premium benefits; can be cancelled per terms. |
| IPFS hosting | $5 per month minimum (as of Sept 2025 threshold) | Monthly invoice; overage charges apply for bandwidth/storage. |
| Developer / Infura credits | Free tier; Developer; Team; Custom | Daily credit quotas and rate limits; see developer pricing for details. |
What customers say about subscriptions and cancellations
Considering real user feedback in English from public platforms, users report a mix of straightforward billing experiences and pockets of friction. Common themes include confusion over auto-renewal timing, surprise small recurring charges, and anxiety about disputed charges related to integrations or third-party providers. Several threads highlight frustration when a charge appears after a trial period or when a subscription was not clearly understood at signup. Some users point to delays or opaque wording in refund or prorating policies. These patterns are consistent with subscription markets broadly: many consumers in Ireland and elsewhere miss renewal dates or underestimate the cumulative cost of multiple small subscriptions.
Customers also report operational problems tied to complex crypto flows (for instance, pending blockchain transactions, token approvals, or third-party aggregator fees) which can feel indistinguishable from subscription charges. While that is not strictly a billing model issue, it amplifies the perceived difficulty of resolving amounts taken from linked funds or cards. Community threads and scam-alert pages warn users to be cautious and to gather solid proof when disputing any charge.
Customer experience with cancellation processes
From customer feedback synthesis, the most frequent complaints related to cancellation are: unclear renewal notices, limited clarity on refund eligibility for partially used billing periods, and occasional long response times when users seek resolution. Positive experiences tend to come when users audit their recurring charges early, track renewal dates, and secure documentation of request attempts. Real users advise keeping transaction records and timestamps as evidence in case a dispute is necessary. Quoted in community discussions: “I saw a renewal after the trial and had to chase proof,” and “It was easiest when I kept the invoice and card statement together.” These paraphrases reflect common practical tips posted by users.
How to cancel Metamask
, cancelling a subscription in the Metamask ecosystem should be treated as a formal contractual action. many paid elements are billed automatically, the safest and legally most robust method is to send a registered postal cancellation to the billing entity. Postal registered mail provides a verifiable record of delivery and receipt, which strengthens a consumer’s position if a dispute arises with recurring charges. The address to use for formal notices related to the corporation behind key Metamask services is:ConsenSys Software Inc., 49 Bogart St., Brooklyn, NY 11206, United States. Include clear identifying details so the company can match the request to the right account or product.
| Subscription | What to consider before cancelling |
|---|---|
| Metal card | Check annual renewal timing; weigh value of cashback/limits vs €199 annual fee; determine whether cancellation affects card benefits immediately or at period end. Official materials indicate the metal tier renews annually and may be cancelled per terms. |
| IPFS hosting | Monthly minimums and overages mean cancellation timing can affect next invoice; review invoice cycles to avoid an unexpected charge. |
| Developer credits / Infura | Credit-based plans bill by usage; cancelling without clearing outstanding usage could leave a final invoice—confirm the billing period. |
Why registered postal mail is the recommended method
From a legal and practical standpoint, registered postal mail provides three core advantages: it creates an independent, date-stamped trail; it typically delivers a signed proof of receipt; and it is widely recognised by courts and financial institutions as valid evidence of a formal instruction. , that documented trail reduces the likelihood of prolonged billing disputes and strengthens card-issuer or regulatory complaints if automatic debits continue. Considering Irish consumer guidance on subscription disputes, retaining proof of attempted cancellation is crucial when seeking a chargeback or when notifying consumer authorities.
What to include in a postal cancellation (principles only)
From a documentation perspective, include unambiguous identifiers so the recipient can match your notice to the billed product: your full name, billing address, the last four digits of the card used (if applicable), invoice or account reference numbers if known, the product name and tier, and the date from which you want recurring charges to stop. State the reason for cancellation in clear terms and request confirmation of receipt and confirmation that no further automatic renewals will occur. Keep copies of everything you send and any postal proof you receive. These are principles for constructive record-keeping rather than procedural steps or letter samples.
Timing, notice periods and billing cycles
From a cost-management and optimisation viewpoint, timing matters. If a product renews annually, cancelling after the renewal date may mean waiting until the next cycle for access to end, or it may lock you into the paid period under the provider’s published terms. For monthly plans, cancellation notifications near the end of a billing cycle can reduce the chance of an extra month being billed. Always compare the renewal cadence shown on official materials with the date on your card statement. When assessing refunds, note that some services issue prorated refunds while others only cancel future cycles without refunding the current period; check the published terms and treat them as the governing contract.
Practical risks and financial implications of not cancelling correctly
From a financial-advisory stance, failing to effectuate a formal, provable cancellation can result in multiple unwanted outcomes: recurring charges that erode savings, additional bank fees when disputing small transactions repeatedly, and reduced negotiating leverage with the provider. , a single €5 or €199 charge can compound when layered across several unused services. The recommended financial control is to centralise subscription cards and set a quarterly audit of recurring debits so that any creeping subscription expense is identified quickly. Local Irish guidance encourages keeping evidence of cancellation attempts when engaging with banks over chargebacks or disputes.
Practical solutions to simplify sending registered mail
To make the process easier, consider services that handle registered posting on your behalf when you cannot print, stamp or visit a post office. Postclic is one such option available to consumers: A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
From a time-cost trade-off analysis, using a compliant postal facilitation service can be efficient for busy consumers: it reduces indirect costs (travel time, lost work hours) while preserving the legal record associated with registered posting. , this can be particularly attractive for higher‑value subscriptions or for consumers managing multiple cancellations simultaneously.
What to expect after registered mail has been delivered
Considering typical provider workflows, once registered mail is delivered and logged by the recipient, you should expect an acknowledgement of receipt within a reasonable processing window. Providers often process cancellation requests in the order received; for subscriptions tied to card processors, an administrative lag between receipt and billing system update can cause a final charge in the following cycle. If you have the delivery receipt, use it as the primary evidence when escalating a refused or ignored cancellation to your bank or the relevant Irish consumer authority. Records of delivery materially strengthen a consumer’s position for chargebacks or formal complaints.
| Issue | Financial consequence |
|---|---|
| Missed or informal cancellation | Unexpected renewals; cumulative annual cost; weak evidence for disputes |
| Lack of delivery proof | Lower success rates in chargebacks and consumer complaints |
| Using a registered postal facilitation service | Higher convenience; retains legal proof; small service fee versus time cost saved |
Refunds, chargebacks and escalation in Ireland
From a consumer-rights perspective in Ireland, if a provider continues to take recurring payments after a demonstrable cancellation, there are two main avenues: dispute the transaction through your card issuer under the card-scheme rules and raise a formal complaint with the appropriate national authority. Banks in Ireland will typically have a dispute process for unauthorised or incorrectly continued charges; present the registered-mail proof and account ledger entries. Simultaneously, you may submit a complaint to the national consumer agency or regulator for additional support. Keep in mind that chargeback outcomes depend on the card network’s rules and the evidence presented, where the registered-mail receipt materially increases the probability of a favourable outcome.
Common customer pitfalls to avoid
From an advisory stance, common errors that increase financial exposure include: not confirming the billing cycle before sending a cancellation notice; failing to keep copies of sent documentation and delivery receipts; and not centralising subscription records so duplicate services persist unnoticed. A proactive subscription audit approach—log renewal dates and expected amounts in a single ledger—reduces the need for reactive dispute management and avoids repeated administrative costs. Irish consumer commentary repeatedly highlights the value of proof and early action to reduce the need for chargebacks.
Legal considerations and consumer rights in Ireland
From a legal perspective, Irish consumer law and EU directives typically require clarity in pricing and renewal terms and offer cooling-off rights for many online purchases. Metamask-linked services can be provided cross-border, the governing terms in the service agreement and the billing entity’s domicile influence the dispute path. For services billed in euros within the sepa framework, local banking regulations and the Central Bank of Ireland’s guidance may also be relevant to rights and remedies. Irish guidance repeatedly stresses that written, dated evidence of cancellation is essential when a consumer later seeks a bank-mediated remedy or complaints resolution.
Special considerations for Irish users
From a cost-management perspective, Irish consumers should note currency conversion exposure for dollar-denominated charges, potential foreign-transaction fees, and the timing of sepa/bank processing. When a service provider is outside the EU, consider that procedural timelines for international registered mail and cross-border complaints may be longer. Budget for these timing differences when planning cancellations to limit inadvertent renewals. The practical upshot: allow extra lead time for international postal delivery to ensure your documented notice is received before a renewal date.
Monitoring after cancellation
From a monitoring standpoint, after your registered notice has been delivered, review your bank and card statements for at least two billing cycles. If an unexpected charge appears, the delivery proof is your strongest single piece of evidence. Record any subsequent charges and associate them with the registered-mail receipt when you bring the issue to the bank or consumer authority. This practice converts a single administrative action into defensible evidence that reduces the chance of repeated billing leakage.
What to do after cancelling Metamask
From a forward-looking financial optimisation stance, after sending your registered cancellation notice and retaining delivery proof, take these actionable next steps: maintain a central subscription register, reconcile bank statements across two billing cycles, and consider redirecting the recurring card or payment method used for subscriptions to isolate future charges. If further charges occur, escalate with documented evidence (delivery receipt, invoice lines, and bank entries). Finally, treat cancellation as part of a broader budget optimisation exercise: compare the marginal value of each remaining subscription against its annual cost and reallocate those savings to higher-impact financial priorities.