
Cancellation service N°1 in United Kingdom

Contract number:
To the attention of:
Cancellation Department – Vpn Unlimited
71-75 Shelton Street
WC2H 9JQ London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Vpn Unlimited service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Vpn Unlimited: Simple Process
What is Vpn Unlimited
Vpn Unlimitedis the consumer product name for the VPN service provided by KeepSolid, a company that offers virtual private network access, privacy tools and related digital security services. First, it is a standard VPN product designed to encrypt internet traffic, hide public IP addresses and provide access to servers in multiple countries for streaming, remote access and safer browsing. Next, subscribers can choose subscription lengths that range from short-term monthly plans to longer annual plans and even a lifetime option in some offers. , the service includes a mix of native apps across major platforms and extra paid options such as dedicated IPs or personal servers. Most importantly, the service publishes standard guarantees such as a trial period and a money-back window for typical purchases.
First use the official product pages when checking plans and terms: the vendor presents multiple plan formats and regional pricing options on its official site. Next consult independent reviews to understand how those plans perform in real life. For the pricing and plan breakdowns referenced in this guide I reviewed the provider pages and recent specialist reviews to ensure accuracy. The public summaries of plans appear consistently across industry reviewers and the official product pages: a monthly plan, a yearly plan, and a lifetime / long-term option are core options for many markets.
Quick product snapshot
Vpn Unlimitedtypically offers up to five simultaneous connections on a personal plan, military-grade encryption, a choice of standard VPN protocols plus proprietary protocol options and optional add-ons such as a dedicated IP or personal server. The service markets streaming-capable servers and a range of geographical locations. Independent reviews emphasise that the service is feature-rich for casual users while power users may find alternatives with stronger streaming consistency or advanced privacy features.
Subscription plans and pricing overview
Next is a compact plan table synthesised from the official pages and recent expert reviews; individual promotions and regional pricing may vary, so always check the vendor page for the exact amount you were charged at purchase. The table below gives the common plan types and the typical price bands reported by reviewers and the company pages.
| Plan | Typical price (USD) | Notes |
|---|---|---|
| One month | $7.99–$9.99 | Standard monthly billing; highest per-month cost but flexible. |
| One year | $47.99–$59.99 (≈$4–$5 /mo) | Common best-value option for many users; lower monthly equivalent. |
| Three years / multi‑year | $89.99 or promotional pricing | In past offers a multi-year discount appeared; availability varies by region. |
| Lifetime | $99.99–$199.99 (one-off) | One-off lifetime offers have appeared in bundles and promotions; buyer beware for long-term guarantees. |
The figures above are taken from the product pages and multiple independent reviews that track pricing and promotional trends; price points vary by region and payment method.
Customer experiences with cancellation
First, customer feedback on cancellation and refunds forVpn Unlimitedis mixed. Next, many customers praise support responsiveness and successful problem resolution, but a substantive minority report frustrations around refunds, recurring payments and long-term or “lifetime” subscriptions. , discussions on review platforms and community forums highlight a repeating theme: when subscription boundaries are unclear or when promotional/lifetime offers are involved, disputes about entitlement and refund eligibility become common. Most importantly, independent review platforms show overall positive service ratings while forum threads and social posts bring out the edge cases where customers encountered complications.
What reviewers and customers report
First, Trustpilot and similar review sites contain many positive experiences where users say issues were resolved and money-back requests honoured. Next, forum threads and longer-form discussions show cases where annual renewals were charged and refunds were denied under the vendor's stated refund policy for recurring subscriptions. , several threads highlight concerns about lifetime offers that later became contentious when service changes or administrative actions affected long-term access. Keep in mind these are real-user narratives — they indicate that while many cancellations proceed smoothly, complications often arise when customers rely on indefinite promises or miss small contractual terms about renewal and refund eligibility.
Customer tip from community posts: verify the date your subscription renews and keep a copy of the original confirmation. Next, if you bought a lifetime or deeply discounted bundle via a reseller, check the reseller terms as well as the vendor’s terms—transfer or redemption processes can cause surprises. Real users repeatedly recommend documenting purchase receipts and in-app confirmations in case a dispute arises.
Common problems reported by Irish users
First, Irish users contribute to many general threads rather than separate, Ireland‑only threads; boards and local forums show the same core concerns: unwanted renewals, unclear lifetime coverage and occasional difficulties obtaining refunds beyond initial money-back windows. Next, posts from Ireland note that time zone and calendar differences sometimes lead to missed cancellation windows, and that resellers or bundle platforms introduce additional complexity. Most importantly, Irish consumers have the same legal protections as other EU consumers for distance and digital contracts, which is an important lever when a dispute cannot be resolved informally.
Legal and consumer rights in Ireland relevant to Vpn Unlimited
First, Irish consumer law establishes a right to cancel many distance and digital contracts within a short statutory period. Next, the Consumer Rights Act and associated regulations envision a 14‑day cancellation or cooling-off period for many digital service contracts concluded at a distance, with specific provisions for termination of digital content and digital service contracts. , where a statutory right applies, traders must reimburse the consumer without undue delay and in any event within 14 days of being informed of the decision to cancel in many instances. Most importantly, these statutory rights are a baseline; contractual terms may limit commercial refunds for subsequent recurring billing, so it is critical to understand the exact terms that applied to your purchase.
Keep in mind that claims non-conformity (service quality or major changes to access) may allow termination beyond the cooling-off period. First, document the issue, then present the legal basis for termination if the service materially fails to deliver promised functionality. Next, if contractual remedies are insufficient, Irish law offers pathways to escalate via consumer protection bodies or the small claims procedure.
How to prepare before you cancel (focused on Irish market)
First, gather your account purchase evidence and the original terms and conditions that applied at the time of purchase. Next, record the date the subscription was activated, the billing cadence and any promotional or reseller details. , check whether your purchase carried a 30‑day money‑back guarantee or a 14‑day cooling-off period; these are common with VPN purchases and will materially affect refund eligibility. Most importantly, determine whether you used a third-party reseller or integrated platform to buy the subscription—reseller rules can complicate cancellation and refund routes.
- Documents to keep: order confirmation, payment receipt, transaction ID, account username or reference, and any in‑app confirmation.
- Timing check: confirm the renewal date and whether the subscription is recurring.
- Reseller/third party: note the name and the exact wording of what was purchased.
Keep in mind: Irish consumer law can extend cancellation rights where information on rights to cancel was omitted, so if the seller failed to give required information your statutory cancellation window may be extended. Document what was or was not communicated to you at purchase.
Primary cancellation method: why registered postal letter is recommended
First, the only cancellation method recommended and covered in this guide is sending a registered postal letter. Next, registered post provides a dated, traceable legal record of your cancellation notice. , registered postal services typically provide a return receipt or tracking record that is accepted as legal evidence in many jurisdictions, including Ireland and the UK. Most importantly, when a dispute arises about whether a cancellation was received or about the timing of termination, registered postal records are among the strongest pieces of proof you can produce.
First, registered post creates a paper trail that evidences both dispatch and delivery. Next, the supplier’s terms may require a statement of termination delivered to their registered address; using registered post aligns your action with those contractual requirements while providing independent proof. , in case of billing disputes where the provider claims late or absent notification, registered post shifts the burden: you have documented proof of sending and delivery time, which is often decisive in consumer dispute resolution.
Keep in mind that a registered postal notice is a formal communication. First, write clearly that you are terminating the subscription and include identifying information so the provider can match the notice to your account. Next, keep a copy of the sent communication and the registered post proof of dispatch and delivery. Most importantly, do not rely on unverifiable or informal channels if you anticipate any risk of dispute.
Practical legal advantages of postal registered notice
First, it is admissible evidence: courts and consumer bodies accept postal return receipts as evidence you provided notice on a given date. Next, it eliminates claims about “we never received your cancellation” because registered post produces a delivery record. , the method helps preserve your statutory rights by providing a clear timestamp for when you expressed your decision to terminate the digital service contract. Most importantly, if a refund or reimbursement claim is later required, postal proof strengthens your case.
Common mistakes to avoid when preparing a cancellation by registered post
First, do not miss renewal dates. Next, do not discard purchase confirmations and receipts. , avoid vague references in your notice; use consistent account identifiers and dates. Most importantly, do not rely on informal or undocumented methods to communicate termination when a contract requires formal notice: a registered postal record is the reliable route.
- Do not assume a reseller or bundle partner takes cancellation instructions for you; confirm the responsible party.
- Do not wait until late in a notice window; postal delays exist and a late arrival can cost another billing cycle.
- Do not omit the necessary account identifiers or payment reference that ties the cancellation to a specific subscription.
Keep in mind these are preventive measures that reduce friction and avoid lengthy disputes. They are not substitutes for reading the contract; they are practical guardrails that experienced cancellation specialists use to reduce risk. Real-life examples show that customers who kept clear records and used registered post had the easiest time resolving follow-up refund disputes.
What to include in a cancellation notice (general principles, not a template)
First, identify yourself clearly: full name, billing address, and the account identifier or order number. Next, state the service being terminated and the subscription period or billing ID. , include the date you want the termination to take effect (if the contract allows specifying) or say you are exercising your right to terminate immediately where permitted by law. Most importantly, ask for written confirmation of receipt and final billing details, and keep a copy for your records.
Keep in mind that these points are general principles only; they are not a letter template. Do not include unnecessary personal data beyond what is necessary for the provider to identify the account. First, keep the language factual, short and focused on the objective: terminate the subscription and request confirmation of cessation and billing stop.
Timing, notice periods and refunds
First, check the vendor’s stated money-back or refund policy at purchase: many VPN vendors offer a 30‑day money-back guarantee for new subscriptions. Next, statutory cooling-off periods may be available under Irish law for distance and digital contracts, typically 14 days, with some specific rules where digital content has been accessed. , recurring subscription refunds are frequently subject to specific terms: many vendors limit refunds to the initial subscription period and may exclude refunds for subsequent billing cycles. Most importantly, if you believe the service was not as described, statutory remedies may apply beyond contractual refund clauses.
Keep in mind: community reports show that refunds for recurring charges can be contested by the provider and that lifetime deals can create the most disagreements. Users who had auto-renewed fees declined refunds when the vendor’s terms restricted refunds for subsequent recurring payments; those cases often required escalation to consumer services or payment reversals with the payment provider. Document everything and prepare your registered postal notice with supporting evidence if you anticipate a dispute.
Handling a dispute after sending registered notice (practical escalation)
First, keep the registered dispatch and delivery records safe. Next, if the provider denies receipt or refuses to comply, the postal record is a primary support for your claim to a consumer protection body, payment provider or small claims court. , present your evidence in a clear timeline: purchase date, renewal dates, proof of payment, and the registered notice delivery date. Most importantly, escalate to national consumer protection services or the applicable dispute resolution channel if the vendor remains uncooperative.
First, in Ireland you may contact the Competition and Consumer Protection Commission (CCPC) for guidance and to explore mediation or complaint options. Next, if the monetary value is within small claims thresholds, the small claims procedure is an available route. , your bank or card issuer may reverse disputed charges when the merchant cannot substantiate the charge or comply with refund policies. Keep in mind that each escalation step benefits considerably from the registered postal evidence you produced at the time of cancellation.
Practical solutions to simplify registered post cancellation
First, many people find preparing, printing and sending a registered postal notice inconvenient, especially if they lack easy access to a printer or a post office during working hours. Next, there are services that bridge that gap and let you dispatch an authorised registered postal notice without leaving home. , such services can provide templates and handle the logistics while ensuring the legal value of the dispatch is preserved. Most importantly, these services save time and reduce errors for consumers who value a documented and traceable process.
To make the process easier, consider using Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a service like this can preserve the legal strengths of registered post while removing the friction of printing, visiting a post office and acquiring postage. This can be particularly helpful when timing is tight or when you want to rely on professional dispatch handling rather than DIY logistics.
Common customer scenarios and how registered post helps
First, scenario: automatic renewal charged shortly after a busy travel period and the user misses the typical in-app cancellation window. Next, using registered post provides the user with documented proof of when they communicated termination, which helps in negotiating a goodwill refund or reversing charges. , scenario: a reseller or bundle provider changed the redemption method and the subscriber is unsure who is responsible—registered post to the supplier’s registered address normalises the termination route and gives the customer a clear legal anchor. Most importantly, when service changes materially reduce value ( by removing claimed features), registered post helps evidence the date you expressed rejection of the modified offer, which is important under consumer law.
Insider tips from a cancellation specialist
First, when you prepare records, use the same identifiers in all documents so the provider can easily match the notice to an account. Next, keep a short timeline in a single document that lists purchase, renewal and dispatched-notice dates. , maintain screenshots of billing entries and any promotional terms that applied at purchase; these can be decisive in disputes about lifetime or promotional offers. Most importantly, use registered post as your formal notice channel: it is the decisive evidence when a provider questions timing or receipt.
Two comparison tables: options at a glance
First table: features and plan highlights for quick reference.
| Feature | Vpn Unlimited (KeepSolid) | Notes |
|---|---|---|
| Encryption | AES-256 and multiple protocols | Standard strong encryption options. |
| Simultaneous devices | 5 (upgradeable) | Typical for personal plans; add-ons available. |
| Streaming consistency | Mixed | Works for many services but occasional blocks reported. |
| Money-back guarantee | 30-day typical | Applies to new subscriptions in most offers. |
Second table: alternatives for comparison (high-level). Prices and features change frequently; use this only as a directional comparison rather than a definitive ranking.
| Provider | Strength | Why consider |
|---|---|---|
| Vpn Unlimited | Feature-rich, lifetime offers available | Good value when you want basic privacy plus optional extras. |
| Competitor A (e.g., NordVPN) | High streaming reliability | Often preferred by heavy streamers; different pricing model. |
| Competitor B (e.g., Surfshark) | Unlimited devices | Attractive for households and device-heavy users. |
What to do if you are charged after you sent a registered cancellation
First, keep the registered post proof and gather your payment evidence. Next, present a clear, short timeline to the provider showing the dispatch and delivery dates. , lodge a formal complaint referencing the registered post and request a full account reconciliation and refund for any post-cancellation charges. Most importantly, if the provider declines, escalate to your payment provider for a chargeback if your card rules allow it or to consumer protection services; the registered post evidence strengthens those challenges significantly.
Practical checklist before sending registered notice
- First, confirm the exact name of the subscribing account and the unique order or billing reference.
- Next, print or save purchase confirmations and billing statements that show the charge you want to stop.
- , decide on the effective termination date subject to your contract rights.
- Most importantly, secure a traceable dispatch method that produces a delivery record.
Keep in mind: I cannot provide a letter template here, but following the general principles above and using a registered dispatch channel will give you the best legal footing if things go wrong.
How long disputes typically take (real expectations)
First, initial provider confirmations can arrive within a few days when support is responsive. Next, reimbursement or billing corrections commonly take up to a billing cycle to resolve if the provider accepts the cancellation. , when the provider disputes the cancellation or refund eligibility, resolution can extend to several weeks or longer and may require formal escalation. Most importantly, if the matter goes to a consumer protection body or small claims process, expect months rather than days for a final outcome. Registered postal evidence reduces the time spent proving the core facts, which is often the time-consuming part of a dispute.
What to do after cancelling Vpn Unlimited
First, confirm that you received written or recorded confirmation from the provider that billing has stopped and the account is terminated. Next, check your bank or card statements for any residual or unexpected charges in the next billing cycle and be ready to present your registered post proof if you need to dispute a charge. , remove saved payment details from the account if you can access the account interface; if you cannot access it, keep your registered proof and escalate to consumer protection if the problem persists. Most importantly, keep all documentation for at least six years if a contract dispute seems likely, since statutory limitation periods for contract claims can be lengthy.
Keep in mind that if you decide to re-subscribe in future, save a copy of the terms you accepted at the time of new purchase to avoid surprises about auto-renewal and refund entitlements.
Next steps and practical options
First, if you are planning tocancel Vpn Unlimited subscription, follow the preparation checklist above and send your registered notice to the vendor’s registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Next, preserve the registered dispatch proof and be ready to use consumer rights channels in Ireland if the provider refuses legitimate refunds. , consider using a registered-post handling service such as Postclic to simplify logistics and ensure legal equivalence to physical dispatch. Most importantly, keep a compact timeline and all receipts together so escalation is fast and effective if required.