Serviço de cancelamento N.º 1 em Japan
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Sakuraco.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
How to Cancel Sakuraco: Easy Method
What is Sakuraco
Sakuracois a monthly subscription box that curates authentic Japanese snacks, tea and occasional home goods designed to showcase regional flavours and traditional confectionery. Each box typically contains a themed selection of sweets and savoury items, an informational booklet describing the products and cultural context, and sometimes a small artisan item. The service ships internationally and offers tiered subscription lengths so customers can choose a single box or commit to multi-month plans with reduced per-box pricing. The company presents its offering as a cultural tasting experience rather than a mass-market snack delivery.
Subscription formulas and pricing
Sakuracopublishes several subscription options that change the effective monthly price depending on how many months are paid up front. Independent reviews and the company information commonly report four main plans: one month, three months, six months and twelve months, with per-box prices falling as the commitment length increases. Reported typical pricing (US dollars, shipping extra) is approximately: $37.50 per month for a one-month plan, $35.50 per month for three months, $33.50 per month for six months and $32.50 per month for twelve months. These figures appear consistently in product reviews and in the plan selector on the official site.
| Plan | Price per box (approx.) | Billing frequency |
|---|---|---|
| 1 month | $37.50 | Monthly |
| 3 months | $35.50 | Every 3 months |
| 6 months | $33.50 | Every 6 months |
| 12 months | $32.50 | Annually |
Where it ships from and official mailing address
The service ships boxes directly from Japan. For formal correspondence or registered physical notices, use the company address below as supplied for legal or postal contact:TokyoTreat Ltd. Ichigo Mita Building, 7th Floor, 5-13-18 Shiba, Minato-ku Tokyo, Tokyo 108-0014 Japan. Keep this address handy if you decide to send a registered letter.
Why people cancel
Customers decide to stop theirSakuracosubscription for several common reasons. Cost is a frequent factor when shipping to Europe or Ireland increases the overall monthly outlay. Tastes and dietary restrictions sometimes make a monthly snack box impractical. Some subscribers view the artisan home goods as inconsistent with the box value. A significant group cancel because of billing or renewal concerns: unexpected renewals, perceived difficulty getting a refund, or dissatisfaction with the customer support experience. In Ireland these themes mirror global feedback: people praise the curation and cultural content but worry about recurring charges and the difficulty of managing a long-term subscription.
Problem: common cancellation issues reported by customers
Many customer reports emphasise problems that can make cancellation stressful. Typical complaints include automatic renewals that surprised subscribers, perceived unclear renewal timing, refusal of prorated refunds after early cancellation of a multi-month plan, and slow or unsatisfactory responses when disputing charges. Review platforms show high product satisfaction paired with recurring service friction points that centre on billing and exit procedures. These patterns matter for Irish consumers because cross-border subscriptions can be harder to resolve without clear contractual steps and documented notices.
Customer voices: what users say
Analysis of public feedback yields recurring themes. Positive comments typically praise the authenticity, presentation and informational guides that accompany each box. Negative feedback generally targets renewal transparency and customer support responsiveness. Some subscribers reported being charged after they believed they had ended a plan; others described limited or no refund options for pre-paid longer plans. These experiences are not universal, but they are frequent enough to be a relevant risk for prospective subscribers in Ireland. Use the trust and review data to plan how you will protect yourself if you choose to cancel later.
Legal background for Irish consumers
Irish and EU consumer protections influence cancellation rights for online purchases, but the rules have important exceptions. Generally, distance-selling rules create a cooling-off right for most online purchases that lasts 14 days from receipt of goods or from the day the contract is entered into. This allows consumers to withdraw without penalty in many situations. The law also specifies that sellers must provide certain pre-contract information and clear instructions for exercising cancellation rights. If those notices are missing or incorrect the consumer’s right period may be extended.
There is an important exception relevant to snack boxes: goods that are perishable or have a short shelf life can fall outside the statutory withdrawal right. Foodstuffs and items intended for current consumption are often listed among exceptions in EU implementations. This legal nuance means a consumer who orders perishable snacks may not automatically have a 14-day right to return or cancel once boxes have been dispatched or consumed. It is sensible to assume that certain aspects of recurring snack deliveries can be treated differently under the law than generic non-perishable online purchases.
Solution: how to cancel Sakuraco — the safe, legally sound approach
To protect your rights and reduce disputes, the recommended method for ending a subscription is to send a registered postal letter. Registered mail creates a formal, dated record that is widely accepted for legal and contractual notices. For cross-border services based in Japan, a registered letter sent to the formal company address establishes a traceable paper trail. This is the single cancellation route emphasised here because it provides legal weight if the supplier later disputes receipt or timing. Mentioning this method does not prevent you from pursuing other remedies, but registered postal notice is the strongest single piece of evidence you can produce when dealing with recurring billing or pre-paid plans.
Why registered postal notice matters
Registered postal notice offers key advantages for Irish consumers dealing with an overseas supplier. It gives proof of posting and delivery, includes a date stamp that can be used to confirm that notice arrived before any renewal or billing cut-off, and is generally admissible as evidence if you escalate a dispute to a bank chargeback or a consumer protection agency. Because public reports indicate that some customers experienced unexpected renewals and disputed refunds, taking the most durable, verifiable route reduces ambiguity about whether and when you cancelled.
| Feature | Why it matters |
|---|---|
| Registered post | Provides dated proof of sending and receipt; legal weight in disputes |
| Unofficial messages | Often lack verifiable receipt and are harder to prove if a dispute arises |
What to include in a postal cancellation notice (principles only)
When preparing a registered postal notice, include clear identifying information so the supplier can associate the notice with the correct account: your full name and billing name, the address used on the subscription, your order or subscriber reference if known, and an unambiguous statement that you wish to terminate the subscription. State the date on which you want the cancellation to take effect if you have a specific timing concern. Keep the wording direct and avoid ambiguous phrases. Do not include payment or banking instructions in the notice. Keep a copy of the sent letter and the registered-post receipt for your records.
Practical timing and notice considerations for Ireland
Subscription billing cycles drive the effective deadline for cancellation. For pre-paid multi-month plans the subscription often renews automatically at the end of the paid period. To prevent unwanted renewal you should ensure that your registered postal notice is received before the invoice or renewal date. If you are within a cooling-off window and an exception does not apply, the postal notice may also support an early refund claim. Because food items can be treated as perishable in distance-contract law, do not rely on the general 14-day withdrawal right to guarantee returns of delivered snack boxes. Budget time for international post and any potential processing delay at the supplier’s side when planning your notice.
Customer experience: what actually works and common pitfalls
Public feedback indicates that written, dated notices and persistent record-keeping produce the best outcomes. Customers who document their cancellation attempts and retain postal receipts tend to have stronger positions when disputing unwanted charges. Common pitfalls include relying on informal, untracked communication, missing the renewal window for annual plans, and assuming a refund will be automatic after cancellation of a prepaid plan. Some reviewers also report variation in response times; , early action is usually safer.
Examples of user tips drawn from reviews
Users who experienced difficulty often recommend initiating cancellation well in advance of renewal, keeping dated proof of any formal notice, and monitoring bank statements after cancellation to confirm that billing has stopped. Others advise checking the subscription billing period on purchase and marking renewal dates on a calendar. These are practical risk-reduction measures rather than alternative cancellation channels.
Making the process easier
To make the process easier many consumers look for services that simplify sending official registered letters without the need to print or physically go to a post office. Postclic is one such option that helps manage registered or simple letters online while preserving the legal value of a physical registered letter. It can be especially useful if you do not have immediate access to a printer or international postal service: Postclic prints, stamps and sends your letter on your behalf and can include return receipt options. The platform also offers ready-made templates for cancellations across a range of services to standardise the content, which can help if you prefer a clear, consistent approach that meets formal requirements. Use this kind of tool as an operational convenience while still relying on the registered-post result as your legal proof.
A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
How registered-post evidence helps when escalation is needed
If a dispute arises after you send a registered postal notice, the registered-post receipt and delivery confirmation form a core part of your evidence. This is useful if you approach your bank to ask for a chargeback, or if you file a complaint with a consumer protection agency in Ireland. Keep records of the subscription terms you received at the time of purchase, receipts for boxes sent to you, and any other billing documents. A clear paper trail increases the likelihood of a favourable resolution because it ties dates and actions to physical proof.
Dispute options if cancellation alone does not resolve the billing issue
If billing continues despite your registered-post cancellation notice, you can escalate through financial channels and consumer agencies. , discuss the charge with your card issuer to consider a dispute under bank chargeback rules, or contact the Irish consumer protection authority for guidance about cross-border subscription issues. When you contact financial or regulatory bodies, include copies of the registered-post evidence and the timeline of events. These bodies will assess whether billing terms and notices complied with statutory requirements and whether an exception (for perishable goods, ) affects the entitlement to a refund. Use the registered-post documentation as the primary proof of your cancellation date.
| Service | Typical per-box price | Notes |
|---|---|---|
| Sakuraco | $32.50–$37.50 | Focus on wagashi and tea; shipping extra; multi-month discounts available. |
| Bokksu | Higher (varies) | Often priced higher; includes similar curated snacks and guide. |
| TokyoTreat | Varies | More focus on mainstream Japanese treats; pricing and shipping differ. |
Practical checklist (high level) before you send a registered postal cancellation
Before you arrange registered post, confirm the subscription plan and renewal dates from your purchase records, gather any order or reference IDs, and ensure the full name and address on the post match the account details. State clearly that you intend to terminate the subscription and include the date you expect the termination to be effective if timing is important. Preserve the postal receipt and delivery proof. Avoid informal or unverified notes as your only evidence because those are harder to rely on if later needed for formal disputes.
What to do after cancelling Sakuraco
Once your registered-post notice has been sent and you have delivery confirmation, monitor your bank or card statement closely for the next billing cycle to ensure charges have stopped. If a renewal charge appears, start the dispute process with your payment provider and provide the registered-post proof as primary evidence. Keep all records in one place: order confirmations, the registered-post receipt, delivery confirmation and any replies or automated acknowledgements you receive. If you prefer extra assurance, consider filing a complaint with Irish consumer protection authorities and provide the documentation. This keeps the situation on record and increases the chance of a formal resolution.
Final practical notes
Being proactive protects your rights. Mark renewal dates, choose a cancellation route that leaves verifiable evidence and keep records. Because food-based subscription boxes may fall into legal exceptions for withdrawal, rely on formal postal notices to create an unambiguous record. The registered-post approach is especially useful for international suppliers where jurisdictional differences can otherwise complicate an exit. Use tools that print and send registered letters if you cannot do so locally, but always keep the registration evidence and delivery confirmation as the core of your case.