Service de résiliation N°1 en Japan
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Tokyo Treat.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Tokyo Treat: Easy Method
What is Tokyo Treat
Tokyo Treatis a monthly subscription box service that curates Japanese snacks, candies and themed items and ships them internationally. The service offers single-box purchases and multi-month subscription plans that reduce the per-box price for longer commitments. Boxes are often themed around seasonal flavours or Japanese pop culture and commonly include a mix of full-size snacks, limited-edition items and a beverage in the premium option. Subscribers in many countries, including Ireland, receive deliveries by international courier services and pay both the box fee and separate shipping costs.
Publicly available pricing and plan information shows tiered pricing for monthly, three‑month, six‑month and twelve‑month subscriptions, with lower per-box pricing for longer plans and a premium box that typically contains about 17 full-size treats plus a drink. These plan details are widely referenced on independent review pages and community write-ups.
What customers say about the service
Overall customer feedback mixes enthusiastic enjoyment of the snacks with frequent complaints about subscription management and billing. Positive posts highlight the variety and novelty of snacks, reasonable monthly pricing for the premium box, and enjoyment of themed items. Critical feedback clustered around automatic renewals, delayed shipments, difficulty obtaining timely refunds, and slow or unhelpful responses to subscription problems. Several community discussions describe frustration when a prepaid or gift purchase was treated as a renewing subscription, or when customers were charged unexpectedly around renewal dates.
Customer experience with cancellations
Real user reports indicate mixed outcomes when attempting to cancel. Many customers describe successful cancellations when they acted before a renewal date and could show confirmation of cancellation. At the same time, multiple threads report instances where subscription charges occurred despite a cancellation attempt, followed by prolonged exchanges to obtain a refund. Community advice often suggests keeping careful records, documenting the date of cancellation actions, and monitoring statements after the renewal window. Several long-form complaints allege repeated authorisations or difficulties in reaching a resolution without escalation through payment providers. These experiences are reported by users across different countries and platforms.
| Plan | Typical price per box (USD) | Notes |
|---|---|---|
| 1 month | $37.50 | Single box, billed monthly |
| 3 months | $35.50 | Prepaid 3-month term |
| 6 months | $33.50 | Prepaid 6-month term |
| 12 months | $32.50 | Best per-box value for long commitment |
Why people cancel
People cancel for a variety of valid reasons. Common motivations include unexpected renewal charges, dissatisfaction with snack selection, shipping delays or high shipping fees, changes in personal budget or dietary needs, and a desire to stop recurring payments when a prepaid period ends. Gift purchases that were expected to be one-off but were treated as recurring also create frustration and drive cancellations. Given the frequency of billing-related complaints, many cancellations are motivated by concerns about recurring charges and the need for clearer transactional control.
Problem: common obstacles when cancelling
Customers face recurring obstacles when they try to cancel. These include renewal timing confusion, delays between a cancellation request and the next billing cycle, unclear contractual wording around gift versus subscription purchases, and perceived slow responses from support channels. Several reports describe customers receiving renewed charges despite previous cancellation attempts, and then needing to pursue refunds through payment providers or chargeback processes. These situations create stress for consumers and can demand time-consuming escalation.
Legal and consumer protection context for EU/Irish customers
Consumers in Ireland and across the European Union retain rights that affect subscription services. , you have rights concerning unfair commercial practices, information you should receive before concluding a contract, and protections around automatic renewals depending on how the purchase was presented. If a subscription renews without sufficient notice or consent, or if cancellation mechanisms are not made reasonably available, that can raise consumer protection issues under Irish and EU law. Also, payment disputes with card issuers and platforms such as PayPal remain available routes when the merchant refuses to refund authorised but disputed charges. In many cases, keeping clear documentation of dates, receipts and communications strengthens a consumer’s position.
Solution: why postal registered mail is the recommended approach
When cancelling an ongoing subscription, the most reliable legal proof of notice is registered postal mail. Using registered post gives a dated, traceable record that a cancellation notification was dispatched and received. This type of evidence is accepted in formal disputes, complaints to payments providers, and small claims procedures where proof of notice and timing matters. Registered post creates a verifiable chain of custody that ordinary unsent messages do not provide, and it places the onus on the merchant to demonstrate that they processed the cancellation after the date shown on the registered-post receipt.
For residents in Ireland, registered post to an overseas head office provides an independent and official time-stamped record that can be used when negotiating refunds or escalating to a bank or consumer authority. This approach is especially important where prior attempts to resolve the issue informally have failed, or where the matter involves renewal charges that occurred around the cancellation window.
What registered mail proves
Registered mail provides a date-stamped record of posting and, when return receipt services are used, evidence the merchant physically received a document. This evidence is useful if you need to lodge a complaint with your card issuer, a dispute resolution body or a small claims court. Since registered post provides documentary proof that differs from screen captures or delivery notices for digital messages, it carries particular weight in formal procedures.
When to use registered mail
Registered mail is most important when you are close to a planned renewal date, when prior informal attempts have failed, or when refunds are in dispute. If you are trying to protect a payment window — , to show you gave notice before a renewal — a dated registered-post dispatch is more persuasive than unverified messages. If a charge has already been taken and the merchant is refusing refund, registered-post proof of your timely cancellation attempt can materially affect the outcome with payment providers or regulators.
| Feature | Why it matters |
|---|---|
| Registered post date stamp | Proves when notice was sent |
| Return receipt | Proves when the company received the notice |
| Trace number | Enables tracking and formal record for disputes |
How to prepare for a registered mail cancellation (principles only)
Preparation is important. Collect your subscription details, order numbers and payment dates, then craft a clear statement indicating you wish to terminate the recurring subscription for the identified account or order. Include identifying information that allows the merchant to match the notice to your account, and specify the effective date as the earliest possible date consistent with your rights. Sign the notice and keep copies of everything you send. Keep your registered-post receipt and any tracking information for as long as the account or payment dispute might be relevant.
Do not include sensitive financial information in the posted notice beyond the minimum required to identify the subscription. If you expect to escalate, maintain chronological records of all interactions and financial statements showing the disputed charge. These records, together with registered-post proof of cancellation, form a strong documentary package for a bank dispute or complaint to a consumer protection authority.
Address to send registered mail for Tokyo Treat
When sending registered post, direct the cancellation notice to the company's official postal address. Use the full corporate details so the mail can be properly received and logged by the recipient.
Address: TokyoTreat Ltd. Minato-ku Mita 3-2-21-103 Tokyo, Tokyo 108-0073 Japan
Practical considerations for Irish consumers
International registered mail requires planning. Postal services in Ireland provide registered and tracked international options. Save the mailing receipt and any tracking number provided. Confirm the cut-off times for dispatch so the date on the posting receipt reflects when you handed the item to the postal authority. If a dispute is linked to a precise billing or renewal date, the posting date on the receipt is the critical fact; keep that receipt safe.
If you are worried about time zones and exact renewal moments, allow a few extra days to ensure the registered-post posting date is clearly ahead of the renewal deadline. Also, if your payment was processed through a third-party platform or card provider, contact your bank or payment provider to notify them of the situation and ask about dispute procedures in the event the registered-post approach does not resolve the issue. Keep in mind that the registered-post receipt strengthens your case if you escalate.
Common mistakes to avoid
Consumers sometimes make preventable errors that reduce the value of their cancellation notice. Avoid vague or ambiguous statements that fail to identify the specific subscription, the billing account, or the exact action requested. Avoid relying solely on unverified messages or screenshots without more formal proof. Avoid discarding your postal receipt. Finally, avoid waiting until the last possible day to send notice; sudden renewals can occur on or near the renewal date and you want the posting date to be comfortably prior to that moment.
Managing disputes if registered mail is ignored
If a merchant disregards a registered-post cancellation, your next steps typically involve lodging a dispute with your payment provider and, if necessary, initiating a formal complaint with a consumer protection body or small claims court. When contacting your bank, present the registered-post evidence and a clear timeline. Many banks and payment platforms consider the merchant’s response along with your documentation. If the dispute proceeds to an adjudicator or tribunal, the registered-post evidence will often be central to your case. Specialist services and consumer advice bureaux can assist if you reach that stage.
To make the process easier: Postclic
To make the process easier, consider using a secure third-party registered-post service. Postclic is a 100% online service to send registered or simple letters, without a printer. You do not need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations are available for telecommunications, insurance, energy and many subscription types. The service offers secure sending with return receipt and legal value equivalent to physical sending. Using a service like this can simplify logistics while preserving the formal evidence advantages of registered post.
Evidence to keep after you send registered post
After posting, preserve the posting receipt, tracking updates and any return receipt that shows delivery. Keep copies of the exact content you sent, including any signed pages. Maintain a chronological file of bank statements and payment dates, and note the date the merchant acknowledged receipt if they do. If the merchant replies, save that response as part of the record. This consolidated evidence package is what you will present if you need to escalate to your payment provider or a consumer authority.
How registered mail interacts with refunds and chargeback processes
Registered-post evidence does not guarantee an automatic refund, but it makes chargeback claims stronger. Payment providers and banks assess whether the merchant followed fair billing practices and met their contractual obligations. If you can show that you provided timely written notice by registered post and the merchant still processed or retained funds improperly, that strengthens the case for a refund or chargeback. Provide your bank with the registered-post proof together with a clear timeline and any merchant responses. Banks assess each case on its merits, but documented evidence is decisive in many outcomes.
How to document ongoing subscription costs and renewals
Keep a running log of the subscription cost, shipping charges and the date of each renewal. If you purchased via a payment platform or gateway, note the transaction ID and any reference code. Cross-reference the bank statement transactions with the dates you sent registered-post notice. This log will help you show whether a charge occurred after your cancellation posting date. Accurate documentation reduces ambiguity and reduces the time required for dispute handling.
What to expect from Tokyo Treat public reports
Public reviews and forum threads indicate that outcomes vary. Some customers report a straightforward cancellation and refund when proof of cancellation is presented; other customers report long delays and repeated follow-up. The dominant theme in negative reports is surprise renewal charges and the perceived difficulty of obtaining a refund. This pattern makes registered-post proof particularly valuable when you need to protect a renewal window or show a prior cancellation attempt. Remember that each case differs and that escalation to payment providers or consumer authorities is sometimes necessary when a merchant does not act reasonably.
| Aspect | Typical reports |
|---|---|
| Billing/renewal | Cases of unexpected renewal charges; watch renewal windows |
| Customer service | Mixed: some responsive, many reports of slow replies |
| Shipping | Generally delivered internationally, but some delays noted |
What to do after cancelling Tokyo Treat
After you have sent registered-post cancellation and retained the evidence, watch your bank statements for any further charges. If a renewal charge appears despite your registered-post filing, begin a formal dispute with your card issuer or payment platform and provide the registered-post evidence and timeline. If the payment provider declines to assist, you can refer the matter to relevant consumer protection bodies, lodge a complaint with a small claims court, or consult a consumer rights advisor for next steps. Keep all records safely until the matter is fully resolved.
Remember that registered-post evidence strengthens your position in all these channels. If you need help understanding the local complaint procedures in Ireland, consumer protection organisations and independent legal advice clinics can guide you on admissible proof and likely timelines for redress.
Additional tips and reader experience synthesis
Community experience suggests that acting early, maintaining clear records and using a formal posted notice are the most effective ways to protect yourself. Users who combined a posted cancellation notice with close monitoring of their payment statements and prompt escalation to their bank when a charge occurred tended to reach faster resolutions than users who relied only on informal messages. Keep calm and document everything. That documentation is your most effective tool if you need to pursue a formal remedy.
Next steps and actionable advice
If you want to cancel, prepare a concise, signed notice that identifies your subscription and the relevant order or account references, then send it by registered post to the address above. Keep every receipt, tracking update and bank statement that relates to the subscription and any disputed charge. If a problem remains after posting the notice, open a formal dispute with your card issuer or payment provider using the registered-post evidence as the central piece. If the dispute is not resolved in your favour, consider filing a complaint with a consumer protection agency or pursuing small claims court options. These are practical steps Irish consumers can take to protect their rights and pursue refunds when necessary.