
Cancellation service N°1 in United Kingdom

How to Cancel yourself first.com: Simple Process
What is yourself first.com
yourself first.comis a personal development and personality assessment platform that positions itself as a quick way to discover personal strengths, behaviour patterns and habit-building journeys. The service offers a set of quizzes and multiweek “journeys” aimed at areas such as relationships, mental wellbeing, focus and productivity. The operator behind the offering is reported in business registries as Menesko, UAB (Lithuania), and the product is distributed to EU and UK customers with digital reports and subscription access. Many users describe the core product as a short guided assessment followed by access to premium content under a recurring payment arrangement.
First I checked how pricing and subscription formulas are presented. The public information indicates limited upfront transparency on visible plan pages; several independent reviews and reviews aggregators report that clear, persistent price tables are not shown until after initial engagement, and that different users see trial amounts or later recurring fees in varied amounts. That pattern—low initial fee followed by higher recurring charges—appears repeatedly in consumer reports.
Customer experiences with cancellation
Next I looked specifically for customer feedback focused on cancellation and billing in the Ireland market and broader English-language channels. A large volume of user reports show a recurring theme: small trial payments followed by larger recurring charges, difficulty stopping charges, and confusion about what was agreed. Many reviewers in Ireland and the UK report surprise when their card was charged recurring sums after the initial low-cost trial. Trustpilot aggregates thousands of reviews citing unexpected charges and slow or unhelpful dispute handling.
Real users on public discussion boards describe specific patterns and frustrations. Paraphrasing typical messages: users paid a small testing fee (reported values such as €1.95 or similar), then discovered automated debits of €25–€49.99 in later weeks; attempts to resolve billing were reported as slow or ineffective; and many customers relied on their bank to stop further charges. These are first-hand style accounts from affected customers and are consistent across several independent threads.
Most importantly, reviews and scam-monitoring sites flag opacity around pricing and cancellation mechanics as a systemic problem for some users. Independent reputation checkers classify the service as suspicious because of the volume of complaints, even though the company has registration information and written policies. That contrast—formal company presence vs. many consumer complaints—is central to how people describe their experience when attempting to cancel.
Common themes from customer feedback
- First: unexpected recurring charges after a small initial transaction.
- Next: long delays or no satisfactory replies when consumers raise dissatisfaction or ask for refunds.
- : customers often rely on their bank or card issuer to stop repeats when direct resolution fails.
- Keep in mind: some users report getting partial refunds after disputes, but the path is inconsistent.
These points are important context when planning any cancellation or dispute action in Ireland.
Official address for registered notices
When a formal, written notice is required, you should use the operator’s registered contact address carefully. The address available for formal notices is:Sycamore Drive, Radcliffe Manchester 4 M26 4SA Manchester United Kingdom. Use that address for any registered-post communications that require a physical destination. (Keep a copy of your proof of posting and the delivery receipt.)
Subscription plans and pricing (reported and observed)
First, transparent plan pages were not consistently visible to reviewers; instead, the common pattern reported by customers is an initial small payment followed by a larger recurring charge. The table below summarises reported pricing items users commonly referenced in reviews and dispute reports (these are user-observed values rather than a guaranteed official tariff sheet).
| Plan / description | Reported charge (typical) | Source type |
|---|---|---|
| Initial test / trial | €1.95–€9.00 (single low fee reported) | Customer reports and review sites. |
| Monthly subscription | €25–€49.99 (common user complaints) | Customer reports and Trustpilot comments. |
| One-off unlock | Occasional single charges reported near €13–€14 | User posts and review summaries. |
Alternative services and feature comparison
If you are evaluating options, several other apps and platforms offer personality tests or habit-forming journeys (quality, transparency and support vary widely). The quick comparison below highlights the feature angle consumers commonly care about: visible prices, clear cancellation path and reputable local support. Use this to decide where you might prefer to spend time and money.
| Service | Transparency of price | Local support / complaints |
|---|---|---|
| Yourselfirst (reported) | Limited upfront clarity; price often revealed after sign-up | Multiple complaints about recurring billing and cancellation. |
| Established psychology apps (examples) | Most show clear monthly/annual rates and trial terms up front | Usually clearer refund and cancellation routes |
Why postal cancellation by registered mail is the best single method
Most importantly, when a subscription relationship is in dispute or the supplier’s support channels are unreliable, sending a physical, signed notice by registered postal service is legally and practically powerful. Registered posting gives you an independent timestamped delivery record, a return receipt, and admissible evidence if you need to escalate to consumer authorities or to your bank. In Ireland and under EU consumer law, written notice can be central to asserting your rights when contract terms and notices are unclear.
First, registered mail creates a clear paper trail. Next, it demonstrates that you took formal, documented steps to end the arrangement. , a registered record helps when you ask a card issuer to consider a chargeback or when you file a complaint with national consumer authorities. Keep in mind that when suppliers do not respond or attempts to stop charging fail, a registered-post notice is stronger evidence than an unverifiable message.
What to include in a written cancellation notice (general principles only)
First, keep the notice focused, factual and uniquely identifying: include your full name, the billing name shown on your card statements, the billing address you used, and the date you enrolled or first payment date if known. Next, clearly state that you are terminating the subscription and that you request no future charges. , reference any merchant descriptors you see on your bank statement so the recipient can link your notice to the right account. Most importantly, sign the notice and date it. These are general principles to ensure the notice is intelligible and legally useful; do not treat this as a template or legal form.
Timing, notice periods and legal protections in Ireland
Keep in mind that Irish consumer law and EU distance-sales rules create a cooling-off right for many distance contracts, commonly 14 days, but with important caveats for digital content once access starts. If a trader failed to provide the required pre-contract information about your right to cancel, the statutory cancellation period can be extended (in some cases up to 12 months plus 14 days). That is relevant when pricing or cancellation instructions were not clearly visible at the point of sale. The Irish Consumer Rights Act gives stronger standing to consumers when required cancellation information was omitted. These legal specifics support why a registered, dated postal notice may preserve rights more effectively than an unrecorded message.
Evidence and records you should gather
First, preserve the transaction evidence: the bank statement line showing the merchant descriptor, any confirmation receipts, and screenshots you took during sign-up. Next, keep copies of any messages the company sent you and the exact dates of charges. , record the date you send the registered notice and retain the postal receipt and delivery confirmation—those items will be central if you escalate to dispute resolution or a bank chargeback. Most importantly, the goal is to create a chronological, verifiable file that proves you acted promptly and in good faith.
Simplifying the process
To make the process easier, if you do not want to print, stamp and queue a physical envelope yourself consider services that can handle registered posting on your behalf. Postclic is a secure option that allows you to send registered or standard letters without needing a printer. You do not need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations exist on the platform for categories such as subscriptions, telecommunications, insurance and energy. The service offers secure sending with return receipt and legal value equivalent to physical sending, which can simplify producing the documentation you need for a formal cancellation. Use this kind of service only to send the registered notice; the content must still follow the general principles described earlier. (Note: this mention is to help simplify the registered-post step, not to replace your legal choices.)
Why Postclic helps
First, Postclic removes friction for people who do not have printing gear or who need a convenient way to obtain an official proof of posting. Next, it centralises the proof-of-delivery component, often giving the same legal weight as a hand-posted, registered letter. , for people who are time-poor or uncomfortable with postal procedures, using a trusted registered-mail fulfilment service keeps the focus on the content of the notice rather than logistics. Keep in mind that using a third-party to post does not change the fact that the cancellation notice must be clear, dated and signed (or clearly identifiable as your authoritative instruction).
Practical tips, common mistakes and how to avoid re-billing
First, avoid vagueness in your notice: ambiguous wording creates room for interpretation and delays. Next, do not rely on an unverifiable message that cannot be independently timestamped. , do not discard your posting receipt; the physical or digital return receipt is evidence. Most importantly, do not assume that a single message will stop billing immediately; monitor your account and be ready to show your proof if further attempts occur. Many customers who lacked a clear posted notice later found it harder to achieve refunds.
Examples from real cases: some customers reported that a posted, dated registered notice resulted in a refund or the end of charges within weeks; other customers reported repeated attempts to debit and needed to show the postal proof to their bank. These variations underline why documented, registered communication is the recommended starting point for cancellation in uncertain cases.
Escalation paths after registered notice if charges continue
First, keep your delivery proof and the copy of your cancellation instruction. Next, present the evidence to your card issuer and point to the registered-post notice as proof you asked the supplier to stop billing. Many banks will consider that documentation in a dispute or chargeback process. , you can lodge a complaint with Irish consumer protection authorities and with the European Consumer Centre if cross-border issues apply. Keep in mind that authorities will want to see your documentary evidence, including the registered-post delivery confirmation.
What refunds look like and the expected timetable
First, if you exercise a right of withdrawal or a supplier accepts a refund, repayment obligations usually require reimbursements within 14 days of receipt of your cancellation notice, unless the contract terms lawfully provide otherwise for digital content used during the cooling-off period. Next, if a merchant has not complied with refund obligations and you have evidence, your bank’s dispute process or national authorities may speed the resolution. Keep in mind that banks have different internal timelines and that consumer agencies can take longer; evidence from a registered-post notice improves your odds.
Common pitfalls to avoid
- First, do not wait too long to act: the earlier you document cancellation the better for legal protections.
- Next, do not rely on unverified or ephemeral communications as your only proof.
- , avoid ambiguous account descriptors—quote the exact transaction text you see on statements to link your notice to the right merchant entry.
These behaviours reduce friction and make dispute resolution more straightforward.
Customer feedback synthesis: what works and what does not
First, what works: users who documented a cancellation by sending a dated, registered physical notice and who kept bank statements and delivery receipts had stronger results in obtaining refunds or stopping charges. Next, working closely with the card issuer and providing the postal evidence typically increased the chance of a prompt reversal. , raising the issue with consumer protection bodies while supplying the registered-post proof produced traction in more complicated cases.
What does not work for many users: relying on informal, unrecorded messages or assuming small trial charges will not lead to recurring billing. Several customers reported that unverified requests did not stop re-billing and that later attempts to resolve the issue were slowed by the lack of documented formal notice. That recurring theme reinforces why registered postal notice should be the primary cancellation method for contested subscriptions.
Real-world scenarios and outcomes
Scenario A: a consumer paid an initial small fee, later noticed a recurring monthly debit, sent a registered physical notice and provided the delivery receipt to the bank. The bank processed a chargeback and the direct debits ceased. Scenario B: another consumer waited, used only informal messages, and faced repeated billing attempts; the lack of a registered notice made the bank’s dispute process slower and more complex for that customer. These examples illustrate the practical value of registered, dated, physical notices in financial disputes.
How to monitor post-cancellation activity
First, check the exact merchant descriptor on your statements and set a watch window for at least 60–90 days after you send a cancellation notice. Next, if charges reappear, prepare the documentation you will present: the original transaction lines, the registered-post proof and any correspondence. , when you contact your bank's disputes team, reference the registered-post evidence—banks treat documented, posted cancellations differently than informal messages. Keep in mind that ongoing vigilance is necessary for several billing cycles after sending notice.
What to do after cancelling yourself first.com
First, make a single, organised folder (digital and physical) that contains the posting receipt, delivery confirmation, a dated copy of the cancellation instruction and the relevant bank statements. Next, monitor your account for at least three billing cycles and keep a diary of any additional attempts to charge you. , if further unauthorised charges appear, escalate promptly with your card issuer using the posted notice as your primary documentary evidence. Most importantly, consider filing a formal complaint with national consumer authorities and with the European cross-border consumer network if the charge involves a company registered in another EU state; your registered-post evidence will support those complaints.
Keep in mind that prevention is the best defence: before trying similar services in the future, verify that pricing, renewal dates and cancellation mechanics are clearly stated and that you can produce verifiable evidence of your cancellation instructions when needed. Registered-post cancellation should be your standard approach if you suspect poor support or unclear cancellation routes.
Final practical checklist (short)
- First: gather transaction evidence and note the merchant descriptor.
- Next: prepare a concise written instruction that identifies you and states termination clearly (use general principles described above).
- : send that instruction by registered postal service to the operator’s registered address:Sycamore Drive, Radcliffe Manchester 4 M26 4SA Manchester United Kingdom.
- Most importantly: keep the proof of posting and delivery, and monitor statements for further charges.
Keep this folder handy if you need to present evidence to your card issuer or to consumer authorities. Acting quickly and using registered postal proof gives you the best documented pathway to stop charges and pursue refunds where warranted.