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Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Acorns.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Avviso importante riguardo ai limiti del servizio
Per trasparenza e prevenzione, è essenziale ricordare i limiti inerenti a ogni servizio di invio dematerializzato, anche quando è marcato temporalmente, tracciato e certificato. Le garanzie riguardano l'invio e la prova tecnica, ma mai il comportamento, la diligenza o le decisioni del destinatario.
Attenzione, Postclic non può:
- garantire che il destinatario riceva, apra o prenda conoscenza della tua e-mail.
- garantire che il destinatario tratti, accetti o esegua la tua richiesta.
- garantire l'esattezza o la completezza del contenuto redatto dall'utente.
- garantire la validità di un indirizzo errato o non aggiornato.
- impedire una contestazione del destinatario sulla portata giuridica della posta.
Cancellation Acorns: Easy Method
What is Acorns
Overview
Acorns is a micro-investing platform that rounds up everyday purchases and invests the spare change into diversified portfolios.
It operates on a subscription model and is designed to simplify investing for beginners with automated contributions and educational tools.
How it operates
Users connect a bank or card, choose a portfolio, and enable features like Round-Ups and recurring investments.
Subscriptions cover access to the app features and educational content; investment balances remain separate from subscription charges.
How to cancel Acorns
Cancel via Acorns mobile app
- Open the Acorns app (iOS or Android) and sign in.
- Go to Account Settings or Subscription / Manage Subscription.
- Tap the option to cancel and follow on-screen prompts; confirm you receive a confirmation or email.
- See the official help article: How do I cancel my Acorn subscription?
Cancel via Acorns website or app store
- Website: Log in at acorns.com, go to Account Settings → Subscription or Billing, and complete cancellation online.
- iOS App Store: If you subscribed through Apple, cancel via your Apple ID Subscriptions in iOS Settings (not inside the Acorns app).
- Google Play: If you subscribed via Google Play, cancel through the Google Play Store under Payments & Subscriptions.
What happens when you cancel
Access and features
Cancelling your subscription stops future subscription billing but does not automatically close your investment account.
You may retain access to investment balances and limited app features depending on the account and plan terms.
Account and data
Closing the investment account is a separate action from cancelling the subscription; you must request account closure to withdraw funds.
Deleting the app does not cancel your subscription or close your investment account; explicit cancellation is required.
Will I get a refund?
Subscription refunds
Acorns’ publicly available materials do not describe a standard 14‑day cooling-off refund for subscription cancellations.
Refunds for subscription charges are not guaranteed and depend on Acorns’ policies and the app store used for billing.
Withdrawing invested funds
- When you close your Acorns investment account and withdraw funds, the balance is typically returned to your bank within about 3 - 6 business days.
- This return of invested funds is separate from subscription refunds; it is the process of liquidating and transferring your investments.
- Source on closing and withdrawals: How to close Acorns account
Acorns plans and pricing
Official prices (USD)
Acorns lists tiered subscription plans in USD. Confirm pricing in your account or app store for billing currency and amounts.
Reported local pricing
Users have reported INR amounts inconsistently; official INR pricing is not published by Acorns and may vary by user or region.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Lite | USD 3 / month | 月額 | Investment app access (basic) |
| Personal | USD 6 / month | 月額 | Investing + retirement account options |
| Family | USD 12 / month | 月額 | All Personal features + custodial accounts for kids |
Your consumer rights in India
General protections
Indian consumers have rights under the Consumer Protection Act regarding unfair trade practices and deficiency of service.
You may approach local consumer forums if you believe billing or service issues amount to unfair practice.
App store subscriptions and local rules
- If billed via Apple or Google Play, your cancellation and refund rights are also governed by those stores’ policies.
- Keep records of communications and billing statements as evidence for disputes or complaints.
Customer experiences
Positive reports
Many users praise Acorns for an easy-to-use interface, the Round-Ups feature, and educational tools that help beginners start investing.
Some reviewers note helpful and efficient customer support interactions resolving routine questions.
Negative reports
Common complaints mention difficulty cancelling subscriptions, multiple cancellation attempts, and continued charges after cancellation.
Other negative feedback includes reports of slow or inconsistent customer support, account access delays, and challenges retrieving funds.
See user reviews: Acorns on Trustpilot
Documentation checklist
Before you cancel
- Account login details and registered email address.
- Payment method or app store subscription details (Apple ID / Google Play account).
- Screenshots of subscription screens and any billing transactions.
If closing account or disputing charges
- Bank statements showing deposits/withdrawals and the date you requested closure.
- Confirmation emails from Acorns and any correspondence with support.
Common mistakes
Assuming deleting the app cancels everything
Removing the app from your phone does not stop subscription billing or close your investment account.
You must cancel the subscription in the app, website, or via the app store where you were billed.
Not checking where you were billed
If you subscribed through Apple or Google, cancelling inside Acorns won’t stop App Store charges; you must cancel with that store.
Also, failing to confirm a cancellation email or confirmation can leave you exposed to continued charges.
Comparative recap
Methods compared
This table summarizes cancellation methods, ease, refund likelihood, and required follow-up actions.
Quick takeaway
Cancel where you were billed (in-app, website, Apple, or Google). Close your investment account separately if you want funds returned.
| Method | Ease | Refund likelihood | Required action | 期間 |
|---|---|---|---|---|
| Acorns mobile app | Easy if you sign in and follow steps | Low for subscription; withdrawals follow account-closing timeline | Cancel in Subscription/Account Settings; save confirmation | - |
| Acorns website | Easy via Account Settings → Subscription | Low for subscription; withdrawal of investments takes 3 - 6 business days | Cancel online; separately request account closure to withdraw funds | - |
| Apple App Store | Requires Apple ID subscription cancellation | Determined by Apple policy | Cancel in iOS Settings → Subscriptions | - |
| Google Play | Requires Google Play subscription cancellation | Determined by Google Play policy | Cancel via Google Play → Payments & Subscriptions | - |
After cancelling
If you cancelled subscription only
Confirm you received a cancellation confirmation and monitor your next billing cycle to ensure no further charges appear.
If charges continue, contact Acorns support and your payment provider immediately with evidence.
If you also closed your account
- Expect invested funds to be returned to your bank in approximately 3 - 6 business days after account liquidation.
- For guidance on closing an account: How to close Acorns account
- For broader customer feedback, see: Acorns on Trustpilot
Address
Corporate address
Acorns headquarters (public filing address): 5300 California Avenue, Irvine, CA 92617, United States.
Support links
- Official cancellation help: How do I cancel my Acorn subscription?
- Closing account guidance: How to close Acorns account
- User reviews: Acorns on Trustpilot