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I hereby notify you of my decision to terminate the contract relating to the Cheq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cheq: Simple Process
What is Cheq
Overview
Cheq is a mobile-first financial app that helps users manage bills, track spending and earn CheQ Chips rewards. The core app appears free to use for basic banking‑style functions.
Primary features
Features commonly associated with Cheq include bill payments, rewards and optional insurance add‑ons. One paid add‑on called CheQ Assure is documented as a low‑cost subscription.
How to cancel Cheq
In‑app cancellation (recommended)
- Open the Cheq mobile app and sign in to your account.
- Go to Settings or Account > Subscriptions (or Payments / Manage plan).
- Select the CheQ Assure subscription (if active) and choose Cancel or Turn off auto‑renew.
- Follow any on‑screen prompts and keep a screenshot or confirmation ID.
Via app store (if billed through store)
- If the subscription is billed via Google Play or Apple App Store, cancel through the store subscription screen.
- Open the Play/App Store > Subscriptions > find Cheq / CheQ Assure > Cancel subscription.
- Check the store for cancellation confirmation and save the confirmation email or screenshot.
What happens when you cancel
Access and feature changes
After cancelling CheQ Assure, the add‑on benefits typically stop at the end of the paid period. The core Cheq app functions for bill payments and rewards usually remain available if the account is active.
Account and data
Canceling a paid subscription does not automatically delete your Cheq account or stored data. Account data may remain unless you request account deletion through the app or support channels.
Will I get a refund?
Typical refund guidance
There is no public, detailed refund policy provided here for CheQ Assure. Refund entitlement often depends on the time of cancellation, the billing platform, and the provider’s policy.
How to request a refund
- Save proof of purchase and screenshots of cancellation attempts.
- Contact Cheq support via the app or official site and request a refund, stating dates and reasons.
- If billed through a store, you may need to request a refund via Google Play or Apple App Store.
Cheq plans and pricing
Summary of known pricing
The available verified pricing shows a single paid add‑on named CheQ Assure at a low monthly rate. The core app appears free for standard bill and rewards use.
Notes and cautions
No evidence was found of other paid plans for India during 2024/2025. Be cautious of accidental opt‑ins to optional add‑ons.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Cheq (core) | ₹0.00 | - | Bill payments, CheQ Chips rewards (core app features) |
| CheQ Assure | ₹50.00 | Monthly | Cyber cover, medical cover, stability shield (insurance add‑on) |
Your consumer rights in India
Key rights that may apply
Consumers generally have rights to clear pricing, cancellation mechanisms and redress for unfair practices under Indian consumer protection laws.
How to escalate a complaint
- First use Cheq’s in‑app support or official help channels to resolve billing disputes.
- If unresolved, you may escalate through statutory consumer grievance routes or the relevant dispute resolution offered by the billing platform (Google/Apple) or your payment provider.
Customer experiences
Positive feedback
Some users report smooth basic app use for bill payments and value the reward mechanics. Low‑cost add‑ons like CheQ Assure are seen as affordable protection by some customers.
Negative feedback
Common concerns include accidental opt‑in to optional subscriptions and occasional difficulty locating cancellation options. Keeping records of confirmations helps resolve disputes.
Documentation checklist
Must‑have documents
- Account ID / registered mobile number or email.
- Subscription payment receipt or bank/UPI statement entry showing the charge.
- Screenshots of subscription page and cancellation confirmation (if any).
Helpful extras
- Transaction reference numbers and dates.
- Correspondence with support (chat logs or emails).
Common mistakes
Accidental opt‑ins
Users sometimes activate optional add‑ons during onboarding or when accepting prompts. Review subscription prompts carefully before confirming payments.
Missing the correct cancellation route
Not all subscriptions are managed in the app; some are billed through app stores. If you cancel only in‑app but were billed by a store, charges may continue until the store subscription is cancelled.
Comparative recap
Quick comparison
The table below contrasts the free core Cheq features with the paid CheQ Assure add‑on to help you decide what to keep or cancel.
How to read the table
Use the 期間 column to identify billing cadence and check features to confirm which benefits you will lose after cancellation.
| Feature | Cheq (core) | CheQ Assure | 期間 |
|---|---|---|---|
| Cost | Free | ₹50.00 | Monthly |
| Bill payments & tracking | Included | Not applicable | - |
| Rewards (CheQ Chips) | Included | Not applicable | - |
| Insurance/covers | Not included | Cyber, medical, stability shield | Monthly |
After cancelling
Immediate steps
- Keep confirmation of cancellation and any refund communications.
- Check your bank/UPI statement for future charges.
Ongoing monitoring and help
Monitor statements for at least one billing cycle. If you see unexpected charges, contact Cheq support and the billing platform (if applicable).
Visit the official site for help: Cheq official site.
Address
Registered office
D-254, Regal Garden, Sector-90, Gurgaon, Haryana 122001, India (registered office as per company details).
Corporate office
Cheq also lists a corporate presence in Bangalore; consult the official site for the latest corporate contact details and any office‑specific instructions.