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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Dhani service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dhani: Easy Method
What is Dhani
Overview
Dhani is a digital financial and lifestyle platform in India that offers subscriptions, instant credit, healthcare plans, trading services and a store ecosystem.
It bundles paid memberships and one-time products to provide benefits like teleconsultations, membership cashback, and trading account services.
Core services
Key offerings include subscription plans such as Dhani Doctor (individual and family), Dhaniplus membership, Dhani Metal Card and trading account maintenance services.
Subscriptions are billed as monthly, annual or one-time charges depending on the plan purchased.
How to cancel Dhani
Cancel via mobile app or website
- Open the Dhani app or visit Dhani official site and sign in to your account.
- Go to Account / Subscriptions / Manage subscriptions and select the plan you want to cancel.
- Follow on-screen prompts to confirm cancellation and note any confirmation reference or screenshot for records.
Contact customer support or send written request
- If you cannot cancel online, call Dhani customer care at 0124-6555-555 and request cancellation; record the reference number.
- For formal requests, send a written cancellation request to the corporate address (see Address section) by registered post or courier and keep proof of dispatch.
What happens when you cancel
Access and features
After cancellation you typically retain access until the end of the paid billing period unless the terms say otherwise.
Once the active period ends, subscription benefits (doctor access, cashback, free delivery, lounge privileges) are revoked.
Renewal and billing
Automatic renewals should stop after cancellation; verify your next statement to ensure no further charges occur.
If a charge appears after cancellation, contact customer support with your cancellation reference immediately.
Account data and records
Dhani may retain account and transaction records as required by law and its privacy policy; request data deletion or copies through their support channels if needed.
Will I get a refund?
General policy guidance
Refund eligibility varies by product and by the terms you accepted at purchase. Many digital subscriptions are non-refundable for past periods.
Always check the specific plan T&Cs on the Dhani app or official site for precise refund language.
Common exceptions and next steps
- Pro-rata refunds, partial refunds or credits may be possible in limited cases - confirm with Dhani support.
- If you believe a refund is due, provide transaction IDs, subscription details and cancellation evidence when you contact support.
Dhani plans and pricing
Pricing summary
The table below lists plans and prices as per Dhani’s official Terms and FAQs. Taxes apply where indicated.
Trading account AMC applies from the second year onward; first year is free for Dhani Stocks.
| Plan | Price | Period | Features |
|---|---|---|---|
| Dhani Doctor (Individual) | ₹300/month + applicable taxes | Monthly | Access to benefits under Dhani Doctor plan |
| Dhani Doctor (Family) | ₹500/month + applicable taxes | Monthly | Includes spouse and up to 3 children |
| Dhaniplus (Dhani+) Membership (Annual) | ₹500/year | Annual | Free delivery on Dhani Store orders and cashback up to ₹500 |
| Dhani Metal Card | ₹999 (one-time) | One-time | Lifetime card privileges including cashback, lounge access, trading account |
| Trading Account AMC (Dhani Stocks) | ₹350/year (after first year) | Annual | Maintenance for DhaniStocks trading account (first year free) |
Notes on taxes and charges
Taxes are extra where indicated and statutory. Check your invoice for GST and other applicable levies.
Your consumer rights in India
Right to fair services and information
Consumers have the right to clear information about subscription terms, renewal dates, cancellation procedure and refund policies.
Keep copies of terms, invoices and cancellation confirmations to enforce your rights if needed.
Grievance redressal and escalation
- First raise the issue with Dhani customer support and keep records of all communications.
- If unresolved, you can escalate to statutory grievance mechanisms such as the National Consumer Helpline or file a complaint in the consumer forum applicable to your jurisdiction.
Customer experiences
Positive feedback
Many users praise Dhani for convenience, low-cost medical subscription options and integrated membership benefits on the app.
Benefits like free delivery with Dhaniplus and trading account intro offers are often cited positively.
Common complaints
Typical issues include delays in cancellations being processed, unclear refund outcomes and customer support response times.
Auto-renewal surprises are a frequent source of dissatisfaction - always check renewal settings and notification messages.
Documentation checklist
What to prepare before cancelling
- Account username or registered mobile number and email address.
- Subscription ID or plan name and transaction ID of last payment.
- Screenshot or confirmation of your cancellation request and any chat or call reference numbers.
Where to send supporting documents
- Use in-app support upload options or email attachments if Dhani provides an official support email via the app.
- For written notices, send documents by registered post to the corporate address and retain postal proof.
Common mistakes
Timing errors
Waiting until after the renewal date to cancel often results in another billing cycle charge. Cancel before the renewal date.
Check the exact renewal timestamp in your subscription details, not just the calendar day.
Assuming app uninstall equals cancellation
Deleting the Dhani app does not cancel subscriptions; you must cancel within the account subscription settings or via support.
Also, failing to retain cancellation proof makes disputes harder to resolve - always save confirmations.
Comparative recap
At-a-glance comparison
| Plan | Price | Period | Key advantage |
|---|---|---|---|
| Dhani Doctor (Individual) | ₹300/month + taxes | Monthly | Individual teleconsultations and plan benefits |
| Dhani Doctor (Family) | ₹500/month + taxes | Monthly | Family coverage including spouse and up to 3 children |
| Dhaniplus (Dhani+) Membership | ₹500/year | Annual | Free delivery and cashback benefits |
| Dhani Metal Card | ₹999 (one-time) | One-time | Lifetime privileges like lounge access and cashback |
| Trading Account AMC (Dhani Stocks) | ₹350/year (from year 2) | Annual | Post-first-year maintenance for trading account |
How to choose
Choose monthly plans if you want short-term flexibility; choose annual or one-time products for long-term savings and benefits.
Compare the benefit list in the plan details to the price - pick the plan that delivers services you will actually use.
After cancelling
Immediate checks
- Confirm cancellation reference in the app or email and keep a copy for 6 - 12 months.
- Monitor bank or card statements for any unexpected charges in the next billing cycle.
Help and links
If you need more information or want to retry cancellation, visit Dhani official site or contact customer care at 0124-6555-555.
Keep communications courteous and document each step to support any later escalation.
Address
Corporate office (for written requests)
5th Floor, Plot No. 108, IT Park, Udyog Vihar, Phase 1, Industrial Complex Dundahera, Gurgaon- 122016, Haryana, India
How to send a cancellation letter
- Send a signed cancellation request and copies of supporting documents by registered post or courier to the corporate address above.
- Retain proof of postage and any delivery receipts; follow up with customer care quoting the dispatch details.