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I hereby notify you of my decision to terminate the contract relating to the Infopay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Infopay: Easy Method
What is Infopay
Overview
Infopay is a digital banking and financial management service that offers bill payments, money transfers, and account tracking through a subscription-based model.
The service combines transaction tools and analytics to help users manage multiple payment flows from a single platform.
Key capabilities
Infopay typically provides bill automation, scheduled transfers, and consolidated account views for personal or small-business use.
It operates as a paid service with customer support, reporting features, and integrations with payment rails and banks.
How to cancel Infopay
Cancel via app or website
- Sign in to your Infopay account on the app or website.
- Go to Account or Subscription settings and look for "Cancel subscription" or "Manage plan."
- Follow the on-screen prompts to confirm cancellation and note any confirmation reference number.
Cancel by contacting support
- If you cannot cancel online, contact Infopay support through the contact method provided in your account or app.
- Provide your account details, subscription ID, and a written request to cancel; ask for written confirmation.
- Keep records of all communication, including timestamps and agent names, for future reference.
What happens when you cancel
Access and features
After cancellation, access to premium or paid features typically ends either immediately or at the end of the current billing cycle.
Read the confirmation message carefully to know whether you retain access until your subscription expiry.
Data and account status
Your basic account may remain active for access to historical records, depending on Infopay’s data retention policy.
Account deletion is usually a separate action; cancelling a subscription does not always delete your personal data.
Will I get a refund?
Refund policy overview
Refund eligibility depends on Infopay’s subscription terms and the timing of your cancellation.
Many subscription services offer prorated refunds or no refunds for partial periods; confirm the specific policy in your account terms.
Exceptions and timelines
- Refunds may be available for accidental or duplicate charges if you request them promptly.
- Disputed charges generally require written requests and supporting documentation; response times vary by provider.
Infopay plans and pricing
Current pricing availability
No verifiable INR pricing for Infopay in India (2024/2025) was located from available public sources.
For exact plan details and India-specific pricing, contact Infopay sales or support directly through your account.
How to obtain official pricing
Request a formal quote from Infopay support, and ask for pricing in INR if you are billed in India.
Keep any pricing documents or quotes as they will help with refunds or disputes later.
| Plan | Period | Price (INR) |
|---|---|---|
| Basic | Contact for pricing | Contact for pricing |
| Pro | Contact for pricing | Contact for pricing |
| Enterprise | Contact for pricing | Contact for pricing |
Your consumer rights in India
Key protections
Indian consumers are protected under the Consumer Protection Act, 2019 for deficient services and unfair trade practices.
If Infopay’s service or billing is disputed, you may raise a complaint with local consumer forums or seek remedial action under the Act.
Escalation routes
- Contact Infopay support first and request written confirmation of resolution attempts.
- If unresolved, file a complaint with consumer grievance redressal bodies or seek legal advice for consumer forum filing.
- If the issue involves payment systems, consider guidance from the Reserve Bank of India or relevant financial regulators.
Customer experiences
Common praises
Users often appreciate consolidated billing, automation of repeat payments, and clear transaction histories where those features are available.
When integrations work smoothly, Infopay can simplify routine financial operations for small businesses and individuals.
Common complaints
Customers sometimes report issues with cancellation processes, unclear refund policies, or delays in support response times.
Pricing transparency can also be a concern when local currency rates or subscription tiers are not clearly published.
Documentation checklist
Before you cancel
- Account username/email and subscription ID.
- Screenshots of your current plan, billing date, and recent invoices.
- Saved payment receipts and bank or card transaction references.
For disputes or refunds
- Written cancellation request and confirmation from Infopay (if any).
- All email/chat transcripts with support and names of agents.
- Bank statements or payment gateway receipts showing the charge you dispute.
Common mistakes
Timing your cancellation
A common mistake is cancelling too close to a billing date without checking whether you’ll lose access immediately or at period end.
Always confirm the effective cancellation date to avoid unexpected charges or service disruption.
Not backing up data
Users sometimes cancel and later discover they no longer have access to important reports or transaction logs.
Export or download needed records before cancelling if you might need them later for taxes or accounting.
Comparative recap
How Infopay compares
The table below summarizes typical features versus a generic competitor profile to help weigh options.
This is a high-level comparison focused on common decision factors for Indian users.
| Feature | Infopay | Typical competitor |
|---|---|---|
| Billing model | Subscription-based; contact for pricing | Subscription or usage-based tiers |
| Payments & transfers | Integrated transfers and bill payments | May offer similar transfer capabilities |
| Account tracking | Consolidated views and reporting | Varies by provider; some offer advanced analytics |
| Pricing transparency | No verifiable INR pricing publicly available | Some competitors publish local pricing |
| Support & dispute handling | Support available; response times vary | Varies; some have local support teams |
After cancelling
What to monitor
Check your bank and card statements for any post-cancellation charges for at least two billing cycles.
Confirm that access to paid features has ended as stated in the cancellation confirmation.
Next steps and alternatives
- Export transaction history and invoices for records and tax filings.
- Compare alternative providers if you need similar features; request local pricing and trial periods.
- Retain all cancellation confirmations and communication for at least six months in case of disputes.
Address
Registered address
227 Lewis Wharf, Boston, MA 02110, United States.
This address appears on Infopay’s public contact information for the company’s primary location.
Mailing and business listings
Some listings reference an Atlantic Ave mailing suite address as a business mailing location.
For region-specific support or India billing queries, contact Infopay support through your account or official communications channels.