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I hereby notify you of my decision to terminate the contract relating to the Mohalla Tech service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mohalla Tech: Easy Method
What is Mohalla Tech
Mohalla Tech Private Limited operates digital products and services in India, including the Moj app ecosystem and paid features such as Moj Blue subscriptions and in-app virtual items (Cheers, chatroom coins).
The company provides subscription-based access and in-app purchases inside its apps; policies for cancellation and refunds follow the provider's published terms.
Company offerings
Moj Blue is a premium subscription offered through the Moj app; Cheers and chatroom coins are in-app virtual items for gifting and interaction.
Scope of this guide
This guide explains cancellation and refund rules that apply in India based on Mohalla Tech's published policies and issued invoices.
How to cancel Mohalla Tech
General rule for subscriptions
Many Mohalla Tech subscriptions (for example Moj Blue) do not support recurring payment cancellation once purchased.
If a subscription explicitly does not support recurring payments, there is no in-app "cancel" option after purchase.
Steps to attempt cancellation or resolve issues
- Step 1: Confirm the product - identify whether the purchase was Moj Blue subscription or an in-app item (Cheers, chatroom coins).
- Step 2: Check the purchase receipt or invoice for transaction details and date. Example invoices show a subscription fee of ₹450 and a coin purchase of ₹29.
- Step 3: If you believe the purchase was made in error or the profile was found ineligible during initial review, contact Mohalla Tech support from the app or help page for a refund assessment.
- Step 4: Keep screenshots of the purchase page, the invoice, and the in-app confirmation to include with any support request.
- Step 5: If Mohalla Tech confirms no cancellation is possible, consider contacting your payment provider only for unauthorized transactions (see consumer rights section).
What happens when you cancel
Access and service
For subscriptions that are cancellable, service access typically continues until the end of the paid period. For Moj Blue specifically, the provider indicates subscriptions do not support cancellation once purchased.
For non‑cancellable subscriptions, you will retain whatever access was granted at purchase until the subscription term (if any) or as stated in purchase confirmation.
Data, virtual items and account
Deleting your account may remove in-app virtual items (Cheers, coins). Mohalla Tech policy states unused or unredeemed Cheers are non‑refundable when an account is deleted.
Always export or screenshot any records you need before deleting an account to preserve proof of purchase and usage.
Will I get a refund?
Moj Blue subscription refund policy
Moj Blue subscriptions are non‑refundable once the subscription is availed and approved.
Exception: if, during the initial review, the profile is found not eligible, Mohalla Tech will initiate a refund (typically within 5 - 7 working days).
In‑app virtual items (Cheers) and other purchases
- Cheers: No refunds for unused or unredeemed Cheers; they are non‑refundable if the account is deleted or otherwise.
- Chatroom coins and other consumables: Treated as in‑app virtual currency; refunds are generally not provided unless explicitly stated in the terms.
Mohalla Tech plans and pricing
Pricing summary
The table below lists prices from Mohalla Tech tax invoices. These prices are inclusive of GST as shown on issued invoices.
| Plan | Price | Period | Features |
|---|---|---|---|
| Subscription Fee (inclusive of GST) | ₹450 | One-time / Monthly (as per invoice) | Subscription fee for Mohalla Tech service (invoice dated April 1, 2025) |
| Chatroom Coins Purchase (inclusive of GST) | ₹29 | Per purchase (one-time) | Purchase of chatroom coins for in-app currency (invoice dated June 2, 2025) |
Notes on pricing
No official plan names beyond the invoice descriptions were published in the available sources. For plan or billing queries, contact Mohalla Tech support via the official help page.
Your consumer rights in India
Cooling‑off and digital goods
Under Indian consumer protection practice, digital goods and subscriptions do not automatically carry a 14‑day cooling‑off right unless the provider offers it explicitly.
Mohalla Tech's published policies indicate refunds are not generally provided for subscriptions or virtual goods, except in narrow cases like eligibility rejection.
Dispute resolution and escalation
- If you suspect an unauthorised transaction, contact your bank or payment provider promptly to report and investigate.
- If Mohalla Tech does not resolve a legitimate dispute, you may approach consumer grievance redressal forums or the relevant regulator; keep receipts and communication records.
Customer experiences
Available review findings
Searches of major review platforms returned no specific user reviews for Mohalla Tech or the Moj app on TrustPilot or ProductReview India.
No positive or negative user testimonials were found on those platforms in the available data.
Practical takeaways from reviews (or lack thereof)
- When public user reviews are scarce, rely on official terms, invoices and direct support communication for dispute resolution.
- Keep documentation for purchases since community-sourced complaint records may not be available to guide outcomes.
Documentation checklist
Documents to gather before contacting support
- Order confirmation or in‑app purchase receipt (screenshot or PDF).
- Tax invoice or payment receipt (examples: invoices dated April 1, 2025 and June 2, 2025).
- Transaction ID and payment method details (card, UPI reference, etc.).
- Account username/ID and screenshots showing product status or eligibility messages.
Additional materials for disputes
- Screenshot of the product page showing terms or price at time of purchase.
- Copies of communications with Mohalla Tech support and any in‑app messages.
Common mistakes
Assuming automatic refunds
Many users expect a standard 14‑day cooling‑off period for digital purchases; Mohalla Tech's policy shows this is not guaranteed for subscriptions or virtual items.
Example: Expecting a refund simply because you changed your mind after buying Moj Blue will generally not succeed.
Deleting account before seeking help
Deleting an account can remove evidence and in-app assets (like Cheers) and may eliminate any chance of redress for those items.
Example: Deleting your account and then requesting a refund for unused Cheers is unlikely to be successful because Cheers are non‑refundable on account deletion.
Comparative recap
At-a-glance comparison
| Item | Cancellation | Refund | Price | Period |
|---|---|---|---|---|
| Moj Blue subscription | Not cancellable once purchased for subscriptions that do not support recurring payments | Non‑refundable once availed and approved; refund only if profile found ineligible during initial review (refund within 5 - 7 working days) | ₹450 (invoice example) | One-time / Monthly (as per invoice) |
| Cheers (in‑app virtual gifts) | Not applicable (virtual goods are consumable; deletion removes access) | No refunds for unused or unredeemed Cheers; non‑refundable on account deletion | Varies (example chatroom coins ₹29) | Per purchase / one-time |
How to use this recap
Use the table to confirm whether your purchase is a subscription or an in‑app virtual good, then follow the appropriate support path with the correct documentation.
After cancelling
Immediate steps
Review your bank or payment statement to confirm any refunds or charges. Keep copies of all communications with Mohalla Tech for records.
If the provider confirms no refund is due, and you believe the charge is unauthorised, contact your payment provider to dispute the transaction.
Useful official link
For policy details and to contact Mohalla Tech support, consult the official Moj Premium policy page:
Moj Premium policy - Mohalla Tech
Address
Registered office
North Tower, Vaishnavi Tech Park, Survey No. 16/1 & Survey No. 17/2, Ambalipura Village, Varthur Hobli, Bengaluru, Karnataka 560103, India.
How to use the address
The physical address is for formal correspondence or legal notices; routine cancellation or refund requests should be submitted via the app or the official help page first.