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Cancel TANGERINE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tangerine service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tangerine: Easy Method
What is Tangerine
Overview
Tangerine refers to multiple Indian businesses sharing the name: a clothing/accessories boutique ("The Tangerine") and a handmade bags brand ("Tangerine Handcraft").
Each operates independently with different cancellation, return and refund rules published on their official sites.
Scope of this guide
This guide explains cancellation and refund options in India for both The Tangerine (clothing/accessories) and Tangerine Handcraft (bags/handmade).
Links below point to each brand's official policy pages for verification and next steps.
How to cancel Tangerine
The Tangerine (clothing/accessories)
- Orders cannot be cancelled, returned, or exchanged after order confirmation except for faulty items.
- To report a faulty item, contact the store promptly after delivery as explained on their FAQ page.
Tangerine Handcraft (bags/handmade)
- Cash-on-Delivery (COD) orders: cancellations allowed within 24 hours of placing the order.
- Prepaid orders: cancellations usually result in a store credit note rather than a cash refund.
- Start cancellation by emailing the brand as per their returns & refund instructions; follow any required steps (video, photos) before sending items back.
What happens when you cancel
Access and order status
If cancellation is allowed (Tangerine Handcraft COD within 24 hours), the order is typically marked cancelled and fulfilment stops.
For prepaid cancellations at Tangerine Handcraft, a credit note is generally issued instead of a cash refund.
Data, returns and exchanges
The Tangerine (clothing) does not accept standard returns or cancellations after confirmation; faulty items can be exchanged or refunded if reported within the allowed window.
Tangerine Handcraft accepts returns/exchanges under their conditions (unused, original packaging, required video evidence for defects).
Will I get a refund?
The Tangerine (clothing/accessories)
Refunds or exchanges are available only for faulty items reported within 7 days of receipt.
No cancellations, returns or exchanges are accepted after order confirmation for non-faulty items. See official FAQ below.
Tangerine Handcraft (bags/handmade)
- No monetary refunds are provided in most cases; the brand issues exchanges or store credit.
- Returns are accepted within 14 days if items are unused and in original packaging; defects require an unboxing video and evidence.
- International orders are typically ineligible for returns under their policy.
Tangerine plans and pricing
App subscription pricing (verified)
Below are verified pricing options for the Tangerine: Self-care & Goals app listed in the Indian App Store.
Notes about billing
Annual plan is billed yearly after trial where applicable. Prices shown are as listed in verified data (Indian App Store) as of February 2026.
| Plan | Price | Period | Features |
|---|---|---|---|
| Tangerine Premium (Monthly) | ₹269 | monthly | Unlimited habits, reminders, insights & stats, photos in notes/journal, all guided journaling templates |
| Tangerine Premium (Annual) | ₹1,399 | annual | Same features as monthly; billed yearly after 7‑day free trial |
Your consumer rights in India
Legal framework
Under the Consumer Protection Act, 2019, Indian consumers have rights to remedies for defective, unsafe or misrepresented goods and services.
These remedies can include refunds, replacements or compensation depending on the case and evidence.
Practical application with Tangerine brands
- Use the brand's documented policy and timelines (7 days for faults at The Tangerine; 14 days at Tangerine Handcraft) when requesting remedies.
- If a seller does not comply, you may escalate to consumer grievance channels, but start with the seller's official policy process and retain evidence.
Customer experiences
Verified review availability
No verified user reviews from major third‑party review platforms (e.g., TrustPilot, ProductReview India) were found for either Indian 'Tangerine' business in the verified data.
Because independent reviews are limited or not indexed in the verified sources, public experience summaries are sparse.
Practical takeaways from policies
- The Tangerine (clothing) enforces a strict no-cancellation/no-return policy after confirmation except for faults reported within 7 days.
- Tangerine Handcraft provides more flexibility for cancellations (COD 24 hours) but limits refunds to credit/exchange with specific return conditions.
Documentation checklist
Essential items to prepare
- Order number and date of purchase.
- Proof of payment (transaction ID, screenshot).
- Delivery confirmation or tracking details.
Evidence for faults or returns
- Clear photos of the issue and overall item condition.
- Unboxing video (required by Tangerine Handcraft for defect claims).
- Email thread or chat history with the seller and any return authorisation.
Common mistakes
Assuming cancellations are always possible
Customers often assume they can cancel after confirmation; The Tangerine clearly states that cancellations and returns are not accepted after confirmation except for faults.
Check the seller's timeline immediately after purchase to avoid losing rights to cancel or to claim a fault.
Insufficient evidence when claiming defects
Failing to record an unboxing video or supply required photos can void a defect claim at Tangerine Handcraft.
Always follow the brand's documented steps before shipping items back to avoid disputes.
Comparative recap
Quick policy comparison (verified)
The table below compares core cancellation and refund points for the two Indian Tangerine entities and the Tangerine app pricing reference.
How to use this table
Refer to the contact link in the last column to start a cancellation, return or refund request with the relevant brand.
| Business | Cancellation allowed | Refund type | Return window | Period | Contact |
|---|---|---|---|---|---|
| The Tangerine (clothing/accessories) | No cancellations after order confirmation (exceptions for faults) | Exchange or full refund for faults (if reported within 7 days) | 7 days for faulty items | N/A | The Tangerine FAQ |
| Tangerine Handcraft (bags/handmade) | COD: cancellable within 24 hours; Prepaid: credit note | No cash refunds generally; credit or exchange | 14 days (unused, original packaging); defects require unboxing video | N/A | Tangerine Handcraft Refund Policy |
| Tangerine (Self‑care app - pricing) | App subscriptions follow app-store cancellation rules | App-store refunds depend on platform (Apple/Google) | See app-store policies | monthly / annual | Pricing shown above |
After cancelling
What to expect
Expect confirmation of cancellation or next steps by email from the brand once your request is accepted.
If a credit note or exchange is issued, confirm its value, validity period and how to apply it to future purchases.
Helpful links and next steps
- For The Tangerine (clothing/accessories) policy and fault reporting: The Tangerine FAQ.
- For Tangerine Handcraft returns, cancellations and refund details: Tangerine Handcraft Refund Policy.
Address
Official contact pages
No dedicated Indian postal addresses were found in the verified sources for either brand.
Use the official policy/contact pages above to initiate cancellations, returns or to request postal/contact details.
If you need a physical address
- Check the brand's contact or about pages linked in this guide for any updated contact or postal information.
- Retain all email communications as proof when escalating a complaint or referring to consumer grievance channels.