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Ereceptionist

Cancel ERECEPTIONIST

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To cancel Ereceptionist,
please provide the information:
When do you want to cancel?
India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Cancel Ereceptionist | Postclic
Ereceptionist
Unit 3.1, Woodford Business Park, Santry 17, Dublin
D KP Ireland
support@ereceptionist.co.uk
Cancellation of Ereceptionist contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ereceptionist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ereceptionist
Unit 3.1, Woodford Business Park, Santry 17, Dublin
D KP , Ireland
support@ereceptionist.co.uk
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ereceptionist. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ereceptionist: Step-by-Step Guide

What is Ereceptionist

Overview

eReceptionist is a virtual phone service that provides businesses with a professional phone presence, including call handling, forwarding and voicemail.

The service is primarily operated from offices in the UK and Ireland and is intended for business use to manage incoming calls without an on-site receptionist.

Core features

Typical features include virtual receptionists, call forwarding and voicemail to help manage business calls remotely.

Exact feature sets and plan details are provided by the company; contact eReceptionist directly for specific capabilities and plan inclusions.

How to cancel Ereceptionist

Primary cancellation route

  • Contact Customer Service to terminate the service. The verified contact number is +44 (0)20 3070 1000.
  • No official cancellation method via the App Store or Google Play is specified in the verified documentation.

Step-by-step cancellation checklist

  • Prepare account details: account name, registered email, and any account or invoice numbers.
  • Call Customer Service at +44 (0)20 3070 1000 and state you wish to cancel; ask for confirmation reference.
  • Follow up in writing (email or any written channel you have) to create a record of the cancellation request.
  • Retain confirmation details and reference numbers until all final charges and closures are confirmed.

What happens when you cancel

Access and service end

When you request termination, your service will be scheduled to stop according to the provider’s account processes.

Keep copies of any termination confirmation and final billing statements for your records.

Account data and renewal

Automatic renewals or billing may depend on your plan terms; confirm whether recurring payments will stop after cancellation.

Ask the support agent how your account data (call logs, voicemail) will be handled after cancellation and request deletion if required.

Will I get a refund?

Cooling-off period (consumers)

Consumer users are entitled to a 14-day "Cooling Off Period" from entering the agreement.

If you cancel within this 14-day period you may receive a refund at no cost, per the customer agreement (section 7).

Promotions and other refunds

  • Promotional money-back guarantees may apply if they are explicitly offered for a specific plan; you must cancel before the promotion ends.
  • General fees are typically non-refundable outside specified promotional or contractual exceptions (customer agreement section 16).

Ereceptionist plans and pricing

Pricing availability

No verified public pricing for India (INR) is available in the provided sources for 2024/2025.

The official site lists USD-based pricing; for local rates contact the provider directly or request a quote.

Contact for pricing

Plan Price Notes
Contact for pricing Contact for pricing Ask eReceptionist for an India quote or USD pricing to convert to INR

Your consumer rights in India

Cooling-off and refunds

While eReceptionist’s verified policy gives a 14-day consumer cooling-off right, Indian consumers should note local consumer protections may also apply.

Keep written evidence of the date you entered the agreement and the date you requested cancellation to support any refund claim.

Escalation and dispute options

  • If you cannot resolve billing or refund issues with the provider, consider disputing charges with your bank or payment provider.
  • For unresolved complaints, Indian consumers can seek local consumer redress mechanisms or legal advice for cross-border service disputes.

Customer experiences

Reported issues from reviews

Verified reviews show recurring complaints about poor customer support responsiveness and difficulty reaching human assistance.

Common problems cited include unresolved billing issues, duplicate debits, inability to update payment details and account closures without adequate notice.

Balanced perspective

Online reviews reflect individual experiences and may not represent every customer’s outcome.

Some customers may have no issues; document your interactions carefully to improve your chances of a smooth cancellation.

See customer feedback: Trustpilot reviews.

Documentation checklist

Before you call

  • Account name and registered email address.
  • Invoice numbers, subscription ID or customer reference if available.
  • Date you started the service and any promotional terms you signed up under.

After you cancel

  • Written confirmation of cancellation and any refund promise.
  • Final invoice showing zero or final balance and the service end date.
  • Screenshots or copies of all communications and reference numbers.

Common mistakes

Assuming in-app cancellation

Many users assume they can cancel via App Store/Google Play, but the verified guidance specifies contacting Customer Service directly.

Always confirm the accepted cancellation method and obtain written confirmation to avoid unexpected charges.

Not keeping records

Failing to keep evidence of your cancellation request and confirmation can make it difficult to dispute later billing.

Keep phone logs, written confirmations and timestamps for any follow-up with your bank or consumer agencies.

Comparative recap

Quick comparison

Feature eReceptionist (verified) Typical virtual receptionist service (general)
Cancellation method Contact Customer Service (+44 (0)20 3070 1000) Varies; may include self-service portals or app-based cancellation
Consumer cooling-off 14-day cooling-off period for consumers Often 7 - 14 days depending on provider and terms
Public pricing (India) No verified INR pricing; contact for pricing Varies; many providers publish regional pricing

After cancelling

Immediate next steps

  • Confirm the cancellation reference and the date service ends.
  • Watch your bank/credit card for any unexpected post-cancellation charges and retain records.

Where to get help

  • Contact eReceptionist Customer Service at +44 (0)20 3070 1000 for account-specific queries.
  • Read customer reports and experiences: Trustpilot reviews.
  • If you cannot resolve a charge, consider contacting your payment provider to dispute the transaction.

Address

Company location

Unit 3.1, Woodford Business Park, Santry 17, Dublin, D17 KP92, Ireland.

Contact reminder

For cancellations and account support use the Customer Service phone: +44 (0)20 3070 1000.

Similar cancellation services

FAQ

To cancel Ereceptionist, prepare your account details and call Customer Service at +44 (0)20 3070 1000. Follow up in writing to create a record of your cancellation request.

Yes, consumers have a 14-day cooling-off period during which they can cancel Ereceptionist and receive a full refund, as stated in the customer agreement.

After cancellation, confirm with Customer Service how your account data, including call logs and voicemails, will be handled, and request deletion if necessary.

If you cancel within the 14-day cooling-off period, you may receive a refund. However, outside of promotions, general fees are typically non-refundable.

Yes, you can cancel Ereceptionist in writing via email or registered postal mail. Ensure you keep proof of your cancellation request for your records.