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Cancel EVOICE
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Evoice service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Evoice: Easy Method
What is Evoice
Overview
Evoice is a cloud-based virtual phone and business communications service that provides phone numbers, call forwarding, voicemail, greetings and related features.
The service is subscription-based and aimed at small businesses and professionals who want a managed virtual phone presence without on-premises equipment.
Key features
Common features include custom greetings, throttled call routing, voicemail transcription and click-to-call functionality.
Feature availability and behavior depend on the plan and whether the subscription is managed directly or via an app store.
How to cancel Evoice
Web (Account Manager)
- Log in as the Administrator to your eVoice account.
- Go to Billing and select Cancel Account.
- There are no cancellation fees, but numbers may be held before reassignment.
- See the official instructions: eVoice Help: Canceling Your eVoice Account.
Mobile app stores (iOS and Android)
- iOS (App Store): Open iPhone Settings → Tap your Apple ID → Subscriptions → eVoice → Cancel Subscription.
- Android (Google Play): Open Play Store → Menu → My apps → Subscriptions → eVoice → Cancel → Confirm.
- If subscribed through an app store, cancellation and refunds are subject to the app store’s policies in addition to eVoice terms.
What happens when you cancel
Access and service end
After cancellation your ability to place or receive forwarded calls and access premium features will stop according to your billing cycle and provider rules.
Voicemail access and routing behavior may cease once the subscription ends; save needed messages before cancelling.
Numbers and reassignment
Evoice does not charge cancellation fees but may hold phone numbers for a time before reassigning them to other customers.
If you need to retain a number, check portability options before cancelling and document any transfer steps with support.
Will I get a refund?
30-day money-back guarantee
Evoice offers a 30-day money-back guarantee: cancel within the first 30 days for a full refund, where applicable.
See user reports and policies for confirmation of the 30-day window: Trustpilot: eVoice reviews.
After 30 days and prepaid annual accounts
- No refunds for prepaid annual accounts are provided after the first 30 days.
- No prorated refunds are issued for unused portions of a subscription after the refund window closes.
- No refunds are issued for inactivity.
- These points are documented in eVoice support materials: eVoice Help.
Evoice plans and pricing
Pricing availability
Localized INR pricing for eVoice in India (2024/2025) was not found in available sources.
Available public pricing is provided in USD on eVoice channels; contact eVoice for current regional rates.
How to get exact pricing
Contact eVoice sales or check your account interface for plan details and any promotions before cancelling.
If you subscribed through an app store, check the App Store or Google Play subscription page for the billed amount.
| Plan | 期間 | Price |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
Statutory protections
Indian consumers are protected under the Consumer Protection Act, 2019 and related e-commerce rules, which require clear cancellation and refund policies.
These laws support access to grievance redressal and remedies when service is misrepresented or defective.
Refunds and dispute escalation
- A posted "no refund" policy cannot override statutory rights in cases of unfair trade practices or misrepresentation.
- E‑commerce entities are generally expected to process refunds within a reasonable time frame (commonly cited as 7 - 15 days).
- If a grievance is unresolved, Indian consumers may escalate through official consumer complaint channels and portals.
- Reference material on enforceability and rights: Law4U: Subscription cancellations and refunds (India).
Customer experiences
Positive feedback
Some users report prompt, helpful support and reliable core services when eVoice functions as expected.
Users also praise features such as greetings, call routing, voicemail transcription and one-click callbacks.
See user reviews: Capterra: eVoice reviews.
Negative feedback
- Complaints include app instability, dropped or missed calls, and unresolved technical issues.
- Billing issues are reported: overcharging, continued charges after cancellation, and difficulty obtaining refunds.
- Some users report that cancellation can be obstructed or difficult in practice.
- Representative user reports: Trustpilot.
Documentation checklist
Account and billing records
- Administrator account email and username.
- Billing statements, invoices and original payment transaction IDs.
- Subscription start date and renewal date.
Evidence for disputes
- Cancellation confirmation email or screenshot of the cancellation screen.
- Copies of support chat logs or ticket numbers.
- Bank or card statements showing disputed charges with dates.
Common mistakes
Assuming app-store cancellation is automatic
Many users assume cancelling within the app will stop billing immediately; app-store subscriptions must be cancelled in the relevant store (Apple/Google).
Always verify subscription status in the App Store or Google Play after cancelling.
Not saving confirmation and expecting prorated refunds
Failing to save cancellation confirmations makes disputes harder to resolve with support or payment providers.
Expecting prorated refunds when the provider’s policy disallows them is a frequent source of frustration; check terms before cancelling.
Comparative recap
Quick feature comparison
The table below summarizes cancellation routes, relative ease and refund outcomes reported in available sources.
Use it to decide the fastest path for your account type.
| Method | Ease | Refund / Notes |
|---|---|---|
| Web (Account Manager) | Medium - requires Administrator login | No cancellation fee; numbers may be held. Refunds per 30‑day policy. |
| iOS (Apple App Store) | Easy - manage via Apple ID subscriptions | Refunds and billing follow Apple's policies; cancel via Settings → Subscriptions. |
| Android (Google Play) | Easy - manage via Play Store subscriptions | Refunds and billing follow Google Play policies; cancel in Play Store → Subscriptions. |
After cancelling
Confirm and monitor
- Save your cancellation confirmation and any ticket numbers or emails.
- Monitor your bank or card statements for any unexpected post-cancellation charges.
Next steps if issues remain
- Contact eVoice support and reference your account ID and cancellation evidence. Official help: eVoice Help: Canceling Your eVoice Account.
- If refund or billing disputes are not resolved, consider escalating through Indian consumer redress channels and retain your documentation. See local rights guidance: Law4U guidance.
Address
Corporate address
700 W 7th St, 15th Floor, Los Angeles, California 90017, United States.
This address is associated with an eVoice corporate location; verify local contacts for region-specific matters.
Notes on contacting
Support and billing are primarily handled through the eVoice online help and account interfaces; use the official help centre for account actions.
When escalating via postal or legal routes, confirm the correct legal entity and address for your subscription.