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Cancel INFINITY
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Infinity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Infinity: Easy Method
What is Infinity
Overview
Infinity is a subscription-based service offering AI assistant features and in-app token purchases. It is distributed on iOS (App Store), Google Play, and via a web account.
Who it is for
Users who want AI-assisted features, token-based usage, and auto-renewing subscription plans. Plans include weekly, monthly, yearly subscriptions and one-time token packs.
How to cancel Infinity
If you subscribed via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your Apple ID at the top.
- Go to Subscriptions, find Infinity, and tap Cancel Subscription.
- Note: Subscriptions purchased through the App Store cannot be canceled from inside the Infinity app.
If you subscribed via Google Play
- Open the Google Play Store app and tap your profile icon, then Subscriptions.
- Select Infinity and tap Cancel subscription, then follow the prompts.
- In-app cancellation is not supported for Play Store purchases; use the Play Store interface.
If you subscribed via Website / Web account
- Sign in to your Infinity account on the website and go to Account Settings or Subscriptions.
- Choose the subscription and select Cancel or Turn Off Auto-Renewal.
- If you cannot cancel online, contact Infinity customer support through your account help options.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to paid features until the end of the current billing period.
Auto-renewal stops, but the subscription remains active until the period expires.
Renewal and billing
No further charges will be made after the current billing cycle ends if cancellation is successful.
For platform purchases (App Store / Google Play), billing is managed by the platform, not Infinity.
Account data and settings
Your account, settings, and content may remain available after cancellation, subject to Infinity's retention policies.
Review your account settings to remove payment methods or delete the account if you no longer want it retained.
Will I get a refund?
Standard refund policy
Paid subscription fees are generally non-refundable once paid, unless required by applicable law.
- There is no automatic entitlement to a refund for amounts already charged.
- Refunds are decided at the company's discretion unless local law requires otherwise.
In-app platform purchases
If you purchased via the App Store or Google Play, the platform's refund process and policies apply.
- For App Store purchases, request refunds through Apple support.
- For Google Play purchases, request refunds through Google Play support.
Infinity plans and pricing
Available plans
The following prices are taken from the App Store listing for "Infinity Mind - AI Assistant" as of early 2026.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| One Week Subscription Plan | ₹999 | Weekly | Auto-renewing subscription to use the AI assistant |
| One Month Subscription Plan | ₹2,499 | 月額 | Auto-renewing subscription to use the AI assistant |
| One Year Subscription Plan | ₹9,900 | 年間 | Auto-renewing subscription to use the AI assistant |
| AI Tokens - 50 tokens | ₹499 | One-time | In-app purchase of 50 AI Tokens |
| AI Tokens - 120 tokens | ₹999 | One-time | In-app purchase of 120 AI Tokens |
| AI Tokens - 250 tokens | ₹1,999 | One-time | In-app purchase of 250 AI Tokens |
| AI Tokens - 800 tokens | ₹4,999 | One-time | In-app purchase of 800 AI Tokens |
Your consumer rights in India
Cooling-off and refunds
There is no explicit statutory 14-day cooling-off period for subscription services in the stated policy.
The company states that paid subscription fees are non-refundable once paid, unless law requires otherwise.
Company discretion and legal rights
- Refunds are at the company's discretion except where applicable law mandates a refund.
- You retain statutory rights under Indian consumer protection laws; these rights may override company policy.
Customer experiences
Positive feedback
- Users praise transparent live rates, low fees (~0.5%), quick settlement times (1 - 3 days), and responsive customer support.
Reported issues
- Some users report technical problems: subscriptions not recognized, restore purchase failing, or subscriptions disappearing.
- There are reports of subscriptions canceled by Google without user action, forcing migration to alternate versions and causing disruption.
Documentation checklist
Required account information
- Registered email address or Apple ID / Google account used to subscribe.
- Account username or subscription ID shown in the app or web account.
Proof of purchase
- App Store receipt (email from Apple) or Google Play receipt (email from Google) for in-app purchases.
- Web payment confirmation, order ID or invoice if subscribed via the website.
Common mistakes
Trying to cancel inside the app for platform purchases
Many users attempt to cancel subscriptions from within the Infinity app when the purchase was made via the App Store or Google Play.
Platform purchases must be canceled through the respective App Store or Play Store subscription management screens.
Assuming automatic refunds
Users sometimes expect refunds after canceling; however, paid fees are generally non-refundable once charged.
Always check the receipt and platform refund policy before assuming a refund will be issued.
Comparative recap
At-a-glance differences
The table below compares key points before and after cancellation for common subscription types.
Comparison table
| Aspect | Before cancellation | After cancellation | 期間 |
|---|---|---|---|
| Access to paid features | Full access while subscription active | Access retained until billing period ends | 月額 / 年間 |
| Billing | Auto-renewing charge on file | No further auto-renewal charges after period | 月額 / 年間 |
| Refund likelihood | Refunds unlikely once paid | Refunds only if company/ law permits | 月額 / 年間 |
| Token purchases | One-time credit applied on purchase | Typically non-refundable; tokens remain until used | One-time |
After cancelling
What to monitor
Check your email for cancellation confirmation and your next billing date to ensure no further charges occur.
Monitor the billing statement tied to your Apple ID, Google account, or payment card for unexpected charges.
Next steps and support
- If you believe you are owed a refund, gather receipts and contact the platform (Apple/Google) or Infinity support as applicable.
- If technical issues caused the cancellation or subscription errors, note timestamps and screenshots to help support diagnose the issue.
Address
Company address
Infinity (listed contact) - 24, US Complex, Adjacent to Jasola Apollo Metro Station, 120 Mathura Road, New Delhi 110076, India.
Notes
This address corresponds to Infinity Assurance Solutions Pvt. Ltd. Verify you are contacting the correct entity for subscription support.