Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Cancellation service #1 in India
Cancellation Insureandgo: Easy Method
What is Insureandgo
Overview
Insureandgo is a travel and motor insurance brand offering short‑term policies and subscription-style products in some markets. The company provides online quotes, instant policy documents, and a stated 14‑day cooling‑off period for travel insurance purchases.
How it is sold
Policies can be bought directly via the Insureandgo website or through third‑party platforms such as the Apple App Store and Google Play. Platform purchases are billed by those stores and handled under their refund processes.
How to cancel Insureandgo
Cancel if you bought direct (web or broker)
- Submit a written cancellation request by email or postal mail to Insure & Go Insurance Services Ltd.
- If you are within the 14‑day cooling‑off period and you have not travelled or made a claim, request a full refund in the same written request.
- Include your policy number, purchase date, full name and a clear statement asking to cancel and refund the policy.
- Reference the Insureandgo FAQ for the requirement to make the request in writing: Insureandgo FAQs.
Cancel if you bought via App Store or Google Play
- If the purchase was charged through Apple or Google, you must request cancellation and any refund through the App Store or Google Play billing system.
- Insureandgo cannot directly cancel or refund platform purchases on your behalf.
- See platform refund guidance for steps: Apple/Google purchase refunds.
What happens when you cancel
Policy cover and effective date
When your cancellation is accepted, cover ends from the cancellation date specified by Insureandgo or as stated in your policy schedule.
If cover has already begun and a claim has occurred, standard policy terms apply and refunds may not be available.
Renewal, data and records
Cancelling a policy stops any future renewals for that policy. Check your account and insurer communications to confirm renewal cancellation.
Insureandgo will retain policy records as required by law; request copies if you need proof of cancellation or correspondence.
Will I get a refund?
14‑day cooling‑off period (full refund)
- If you cancel within 14 days of purchase, have not travelled and have not made any claim, you are generally entitled to a full refund of the premium.
- Make the cancellation request in writing (email or postal mail) to meet Insureandgo’s written‑request requirement: Insureandgo FAQs.
After the cooling‑off period (partial refunds)
- Outside the 14‑day period, partial refunds may be considered in specific circumstances if you have not travelled or claimed.
- Post‑cooling‑off refunds are discretionary and will depend on policy terms and the insurer’s assessment.
Insureandgo plans and pricing
Official pricing availability
No official, up‑to‑date Insureandgo India pricing was publicly available from verified sources for 2024 - 2025.
For exact plan prices and features contact Insureandgo directly or request a quote via their website.
Contact for pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Official pricing | Contact for pricing | Contact for pricing | Contact Insureandgo or request a quote on the website |
Your consumer rights in India
Free‑look and cancellation norms
Indian consumer protection for insurance typically allows a free‑look period for many policies; Insureandgo offers a 14‑day cooling‑off for travel insurance, consistent with consumer protection principles.
IRDAI and consumer guidance emphasise the right to a refund or proportional premium where applicable; check local rules that apply to your product.
Refunds and proportional premium
- Under Indian insurance practice, insurers commonly give proportional refunds for unearned premium outside any free‑look period, subject to terms and any minimum charges.
- For general guidance on cancellation and refunds under Indian norms, see consumer resources: JagorGrahakJago and PolicyInsure.
Customer experiences
Positive feedback
Verified reviews show many customers rate Insureandgo highly for ease of purchase, clear documentation and helpful staff on some platforms.
Examples of positive feedback are visible in public review aggregates such as Trustpilot: Insureandgo on Trustpilot.
Negative feedback
Some reviews report slow claim handling, disputed claims, or difficult refund experiences in specific cases.
Balanced review sources include SmartMoneyPeople and ReviewCentre for a range of customer experiences: SmartMoneyPeople, Insureandgo official site.
Documentation checklist
What to include in your cancellation request
- Policy number and purchase date.
- Full name, contact phone and email address.
- Clear statement requesting cancellation and refund (if within cooling‑off period).
- Reason for cancellation (optional) and whether you have travelled or made a claim.
Supporting documents to attach
- Copy of policy schedule or certificate of insurance.
- Proof of purchase (transaction receipt or email confirmation).
- Any identity proof requested by the insurer for processing refunds.
Common mistakes
Assuming platform purchases can be refunded by the insurer
Many customers expect Insureandgo to refund App Store or Google Play charges; in reality those refunds must be handled through Apple or Google billing. Follow platform refund procedures to avoid delay.
Missing the written request requirement
Failing to submit cancellation in writing can delay or invalidate a refund request. Always send a clear written email or postal letter and keep proof of submission.
Comparative recap
Quick feature comparison
| Feature | Insureandgo | Typical Indian insurer / guidance |
|---|---|---|
| Cooling‑off period | 14 days for travel policies (full refund if no travel/claim) | IRDAI/consumer practice: free‑look or reasonable cancellation options; specifics vary by product |
| Platform purchases (App Store / Google Play) | Must be cancelled/refunded via Apple or Google; insurer cannot process these refunds | Platform purchases generally follow store billing rules; insurer involvement limited |
| Refunds after cooling‑off | Partial refunds may be considered if no travel/claim; discretionary | Indian insurers commonly provide proportional refunds for unearned premium, subject to terms |
| How to submit cancellation | Written request by email or post to Insure & Go Insurance Services Ltd | Most insurers accept written requests; follow policy contact instructions |
After cancelling
Follow up and records
Keep copies of your written cancellation request and any insurer replies. Confirm the effective cancellation date and refund amount in writing.
If you do not receive a timely response, escalate using insurer contact channels and keep records of all communications.
Useful links
- Insureandgo FAQs (cancellation & cooling‑off): https://www.insureandgo.com/frequently-asked-questions/
- App Store / Google Play refund guidance: Platform purchase refunds
- Indian consumer guidance on cancellation/refunds: JagorGrahakJago
Address
Registered office (India)
Insureandgo Insurance Brokers India Private Limited
Star Hub Building No. 27 Floors, Sahar, Andheri East, Marol Bazar, Mumbai, Maharashtra 400059, India
How to contact by post
If you choose to send a postal cancellation request, address the letter to the company name above and include your policy details and a clear cancellation statement.
For other contact options and exact email/postal channels, refer to the Insureandgo FAQs: Insureandgo FAQs.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.