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Cancellation service #1 in India
Progressive (operating in India as Progressive Techserve Pvt. Ltd. and via progressive.in) provides insurance-related products and digital services including car-insurance solutions and subscription-based web/app offerings.
The company combines online quoting, policy management and customer support, and operates a refund/cancellation policy for service deficiencies attributable to Progressive.
Services include customizable car insurance coverage, digital tools for quotes and claims, and separate product offerings such as web app builders and security testing plans.
Where service or product delivery is deficient and attributable to Progressive, refund mechanisms are available by contacting the company directly.
Once cancellation is acknowledged, coverage stops on the effective cancellation date for insurance products, and access to subscription services may end per the service terms.
For insurance, confirm the effective cancellation date in writing to avoid coverage gaps or disputes.
Auto-renewal will be halted once the cancellation is processed. Check your account or confirmation email to ensure auto-renew is turned off.
Progressive may retain transaction and account records for regulatory and accounting purposes even after cancellation.
Progressive Techserve issues refunds for paid services where there is a deficiency attributable to them, and refunds are processed pro‑rata to the original payment method.
To request a refund, email [email protected] with full transaction details. Details are available at Progressive’s refund policy page: progressive.in/refund-policy.
The following plans and prices are reported from Progressive product listings and company materials for India-related offerings.
| Plan | Price | Period | Features |
|---|---|---|---|
| Progressive (MuseGravity Web App Builder) | ₹499/month or ₹5,900/year | Monthly / Annual | Progressive Web App, 30 Sections, Unlimited bandwidth, 500,000/month Push Notifications, Half-yearly updates |
| Progressive Techserve VAPT - Business Basic | ₹60,000/year | Annual | Automated Web App/API security testing, 1 test/year, 1 final report |
| Progressive Techserve VAPT - Business Advance | ₹110,000/year | Annual | Manual & automated Web App/API testing, 1 test + 2 assessments/year, 2 reports |
| Progressive (App Store - Progressive Pro) | ₹499 (one-time purchase) | One-time | Smart progressive overload lifting companion |
| Progressive (App Store - Progressive Fitness Journal) | Free | Free | Fitness logging app with no ads and no tracking |
Policyholders in India have the right to cancel general insurance policies anytime and obtain a pro‑rata refund for the unexpired period provided no claim has been made and conditions are met.
Insurers may cancel only for documented fraud and must provide the minimum notice required by regulation. See a regulatory summary here: moneylife.in (IRDAI summary).
For life insurance, IRDAI provides a free-look period (recently summarized as 30 days) during which the policy can be cancelled and some refund applied depending on risk commencement and terms.
Always check your specific policy document for exact free-look durations and refund calculations for life products.
Public reviews (for Progressive-related domains) include multiple complaints about rate increases, customer support difficulties, claim disputes, and refund/payment problems.
Trustpilot’s pages for progressive.com and progressive.insurance.com show recurring negative feedback from a sizable sample of reviewers. See the review pages: trustpilot.com/progressive.com and trustpilot.com/progressive.insurance.com.
Some users appreciate Progressive’s digital tools, feature-rich plans, and the clarity of certain product features such as the web app builder and security testing services.
Individual experiences vary; always check recent reviews and confirm service terms before purchase or cancellation.
Waiting too long to request cancellation or refund can complicate processing and increase the chance of disputes about coverage dates.
Initiate cancellation in writing as soon as you decide to stop a service or policy to preserve your refund rights.
Sending an email without full transaction details, policy number, or proof of purchase often delays processing or leads to rejection of the request.
Always include clear identification and all relevant transaction details in your first message to support.
| Aspect | Progressive (India / Techserve) | IRDAI / Typical insurer rules |
|---|---|---|
| Cancellation method | Email [email protected]; follow company process | Inform insurer in writing; regulator supports policyholder-initiated cancellation |
| Refund handling | Pro‑rata refunds to original payment source for company-attributable deficiencies | Pro‑rata refunds for unused period if no claim and conditions met |
| When insurer can cancel | Company-side cancellations for documented reasons; follow company terms | Insurers can cancel for fraud with required notice (minimums per regulation) |
| Common user feedback | Mix of praise for features and complaints about support/payment issues | Consumers advised to keep records and use regulator guidance if disputes arise |
If you need a refund for a Progressive Techserve product, start with the company email and include full transaction details.
For insurance cancellations or disputes, use the insurer process and retain documentation; escalate to IRDAI guidance if required.
Progressive refund policy: progressive.in/refund-policy.
IRDAI policyholder cancellation summary: moneylife.in (IRDAI summary).
300 North Commons Blvd., Mayfield Village, Ohio 44143, USA.
This address reflects corporate headquarters information referenced in company materials and public listings.
For cancellations or refunds related to Progressive Techserve services in India, email: [email protected].
For insurance-specific queries, include your policy details and consult your policy schedule or agent for local contact information.
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Written by Reyansh Kapoor
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.