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Crew Car Wash

Cancel CREW CAR WASH

in 30 seconds only!

To cancel Crew Car Wash,
please provide the information:
When do you want to cancel?
India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Crew Car Wash
11700 Exit 5 Pkwy, Fishers
IN - United States
customerservice@crewcarwash.com
Cancellation of Crew Car Wash contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Crew Car Wash service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Crew Car Wash
11700 Exit 5 Pkwy, Fishers
IN - , United States
customerservice@crewcarwash.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • guarantee that the recipient processes, accepts or executes your request.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Crew Car Wash: Easy Method

What is Crew Car Wash

Overview

Crew Car Wash is a vehicle cleaning service that offers exterior washes, detailing, and interior cleaning. It operates a subscription-based "Unlimited" membership that allows recurring unlimited washes for members.

Membership model

The Unlimited Pass is a recurring subscription tied to an Unlimited tag on the windshield. Members are billed periodically until they cancel the subscription following Crew Car Wash's stated procedures.

How to cancel Crew Car Wash

Primary cancellation methods

  • Phone: Call customer service to request cancellation.
  • Online: Use the Unlimited management portal / cancel page if available.

Step-by-step (phone)

  • Call Crew Car Wash customer service at 1-866-632-5627 (some sources list 888-632-5627).
  • Provide your Unlimited tag number (the tag located under the barcode on your windshield).
  • Ask for confirmation that cancellation will take effect at the next billing date and request a confirmation reference or email.

Step-by-step (online)

  • If available, go to the Unlimited management/cancel pass page (URL ending in /UnlimitedManagement/CancelPass.aspx) and follow on-screen instructions to cancel your pass.
  • Keep a screenshot or confirmation number from the portal for your records.

Unsupported methods

  • Crew Car Wash does not support cancellation by email, in person at locations, or by postal letter as a reliable method.

Sources documenting the phone-first approach and online portal option: DoNotPay and Emma.

What happens when you cancel

Access and service period

Cancellation is processed to take effect at the next billing date. You retain access to Unlimited washes until that billing cutoff.

Billing and account data

No pro-rata or mid-cycle service credit is provided. The account remains active through the already-paid period, then stops renewing after the cancellation effective date.

Will I get a refund?

Standard refund policy

Crew Car Wash does not provide refunds for unused washes or the unused portion of a subscription when you cancel mid-cycle.

Exceptions and dispute options

  • If you believe a charge was unauthorized or incorrect, contact your payment provider or bank to discuss chargeback options.
  • If you have a service-quality or damage dispute, document evidence and escalate to Crew Car Wash customer service for review (separate from standard refund policy).

Verified sources confirm the "no refund for unused portion" policy and that cancellation takes effect next billing date: DoNotPay and JustAnswer-style help.

Crew Car Wash plans and pricing

Pricing availability

No up-to-date public pricing for Crew Car Wash plans specific to India was found in the verified sources. For exact rates contact Crew Car Wash or your local location.

How to get pricing

Contact customer service by phone or check the official Unlimited management portal for plan details and current pricing.

Plan Price Notes
Unlimited Pass Contact for pricing Visit the management portal or call customer service for current rates

Your consumer rights in India

Cancellation and refunds under Indian law

Indian consumer protection law (Consumer Protection Act, 2019) protects customers against unfair trade practices and allows complaints to be filed for deficient services.

However, contractual terms (such as "no refund for unused portion") are generally enforceable unless found to be unfair or unconscionable.

How to escalate a complaint in India

  • First, attempt direct resolution with Crew Car Wash customer service and keep records.
  • If unresolved, you may approach your bank for dispute/chargeback or file a complaint with a local consumer forum or the National Consumer Helpline.

Customer experiences

Positive feedback

Some long-term members report friendly staff, clean locations, and consistent service quality over years of membership.

Example citation: a positive review posted on Trustpilot highlighting a 4-year member experience.

Negative feedback

Other customers report vehicle damage (scratches/gashes) after washes and dissatisfaction with how those claims were handled.

There are also complaints about inconsistent wash quality - areas missed or underbody/wheel wells not cleaned thoroughly.

See examples on Trustpilot: Trustpilot reviews.

Documentation checklist

Before you call

  • Unlimited tag number (under windshield barcode).
  • Account email, phone number, and recent billing date.
  • Transaction receipt or last statement showing the charge.

If you need to dispute or escalate

  • Photos or videos of any vehicle damage linked to a wash, including date/time stamps.
  • Copies/screenshots of any confirmation numbers, portal messages, or chat transcripts.

Common mistakes

Timing errors

Many customers try to cancel too close to the next billing date. Crew Car Wash requires cancellation at least 24 hours before the next billing date to stop renewal.

Missing that window means the service will renew and you will be billed for the next period.

Missing information or proof

Calling without the Unlimited tag number or without account details can delay cancellation. Always have the tag number and request a confirmation reference.

For disputes, failure to provide photos or receipts weakens your case; document immediately after an incident.

Comparative recap

At-a-glance comparison

Feature Phone Online In-person / Email / Letter
Availability Primary and widely recommended Possible via Unlimited management portal (if available) Not supported / not reliable
Speed Immediate confirmation possible Immediate if portal confirms cancellation Slow or may be ignored
Refund for unused period No No No
Evidence required Unlimited tag number and account info Portal login and confirmation screenshot Not applicable

Summary

Phone is the clearest route to cancel and to obtain confirmation; online may work if the management portal is active. In-person, email, or postal cancellations are not supported.

Recommendation

Call using the phone numbers in verified sources, provide the Unlimited tag number, and request written confirmation or a reference number.

After cancelling

What to monitor

  • Watch your bank or card statement to ensure recurring payments stop after the next billing date.
  • Keep any cancellation confirmation and the date the cancellation takes effect.

Where to get help and references

If you need guidance on the cancellation process or timing, see these verified references for next steps and confirmation:

Address

Corporate headquarters

Crew Car Wash corporate address:

11700 Exit 5 Pkwy, Fishers, IN 46037-8003, USA

Notes

If you need a local phone number or location-specific help, contact customer service by phone and request the appropriate regional contact or portal link.

FAQ

To cancel your Crew Car Wash membership by phone, call customer service at 1-866-632-5627, provide your Unlimited tag number, and ask for confirmation that cancellation will take effect at the next billing date.

Yes, if available, you can cancel your Crew Car Wash subscription online by visiting the Unlimited management portal and following the on-screen instructions. Make sure to keep a screenshot or confirmation number for your records.

After you cancel your Crew Car Wash membership, your access to Unlimited washes continues until the next billing date, but no refunds are provided for unused washes.

Crew Car Wash does not provide refunds for unused washes or the unused portion of a subscription when canceled mid-cycle, so be aware that you will not receive any pro-rata credit.

Crew Car Wash does not support cancellation by email, in person at locations, or by postal letter as reliable methods, so it's best to use the phone or online portal for cancellation.