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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Enterprise Carshare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Enterprise Carshare: Easy Method
What is Enterprise CarShare
Service overview
Enterprise CarShare is a vehicle-sharing service that lets members reserve cars by the hour or day and pay based on usage rather than traditional rental models.
The publicly available policies and product details for Enterprise CarShare are focused on the United States market.
Where this guide applies
This guide explains cancellation and related topics using the verified Enterprise CarShare information available publicly and notes implications for customers in India.
If you are in India, read the sections on local consumer rights and verification steps carefully before relying on US policy details.
How to cancel Enterprise CarShare
Canceling a reservation (steps)
- Cancel online through the Enterprise CarShare website or app before your reservation starts.
- Or call Enterprise CarShare customer service (US) at 877-599-3227 to cancel before start time.
Timing and important details
If you cancel at least 3 hours before the reservation start time, US policy states you will not be charged.
If you cancel with less than 3 hours' notice, US policy states you may be billed for the first 3 hours or the full reservation cost, whichever is less. See the official policy for full terms.
What happens when you cancel
Access and reservation status
Once cancelled, your reservation is removed and you will not be able to access the vehicle for that booking period.
Check your email or the app for confirmation that the reservation has been cancelled.
Account, future bookings and data
Cancellation of a single reservation does not automatically close your Enterprise CarShare membership.
Enterprise retains booking and payment records as described in its membership policies; check the policy page for details.
Will I get a refund?
Refunds under Enterprise CarShare US policy
Enterprise CarShare’s US membership policies tie refunds to cancellation timing and vehicle usage.
The policy specifies no charge if cancelled >=3 hours before start; late cancellations may incur billing for part or all of the reservation.
See the official policy for precise billing rules: Enterprise CarShare membership policies.
Exceptions and India considerations
- The Enterprise CarShare documents available publicly do not mention a 14‑day automatic refund right.
- Under Indian consumer law (Consumer Protection Act, 2019), online services often carry a 14‑day right of withdrawal unless expressly excluded; you should verify whether that applies to a service offered in India.
- For India-specific outcomes, contact Enterprise (if operating locally) or seek confirmation from an India help center; the US policy page does not provide India-specific terms.
Enterprise CarShare plans and pricing
Pricing availability
No INR pricing or India-specific plans were found in the verified public information for Enterprise CarShare.
Enterprise CarShare (hourly/daily car‑sharing) does not appear to be available in India during 2024 - 2025; contact Enterprise for updates.
Contact for pricing
| Plan | Price | Notes |
|---|---|---|
| CarShare (hourly/daily) | Contact for pricing | Service not listed for India (2024 - 2025). See official policy page. |
Your consumer rights in India
Legal context
Indian consumer protections, including the Consumer Protection Act, 2019, often provide a 14‑day right of withdrawal for digital/online services unless excluded by contract or law.
This 14‑day right is a general rule; exact applicability depends on the service type and the terms presented at sale.
Practical steps to assert rights
- Keep copies of the terms shown when you joined or reserved a vehicle.
- Request cancellation and refunds in writing and keep evidence of your request and any responses.
- If the provider does not respond or rejects a lawful claim, consider filing a consumer complaint with the appropriate forum in India.
Customer experiences
Positive feedback
Some users reported that Enterprise CarShare "worked great" and noted convenience in use, according to available app-sourced reviews.
Positive experiences highlight ease of reservation and local vehicle access when the service runs smoothly.
Negative feedback and common issues
Public reviews include complaints about cancelled reservations without email notice, unclean vehicles, glitchy app experiences, and slow customer service responses.
There are also reports of unexpected charges and difficulty resolving billing disputes; keep documentation and dispute promptly if needed. See sample reviews: user reviews.
Documentation checklist
What to gather before you cancel
- Reservation number and reservation start/end times.
- Membership ID or account email/phone.
- Payment method details used for booking (last 4 digits may suffice).
What to keep after cancellation
- Cancellation confirmation email or screenshot from the app.
- Any billing statements or charge receipts related to the reservation.
- Photographic evidence in case of disputes about vehicle condition or charges.
Common mistakes
Missing cancellation windows
A common error is cancelling too late. Enterprise CarShare’s US policy charges for late cancellations (less than 3 hours before start).
Always check the reservation start time and cancel well before the cutoff to avoid automatic billing.
Poor documentation and slow disputes
Not saving confirmation emails, screenshots or receipts makes it harder to dispute incorrect charges later.
If billed unexpectedly, contact support immediately and keep records of all communications and timestamps.
Comparative recap
Quick feature comparison
| Feature | Enterprise CarShare (US policy) | Availability / Relevance in India |
|---|---|---|
| Cancellation window | Free if ≥3 hours before; late cancellations may be charged. | Same rules may apply if service offered locally; verify local terms. |
| 14‑day refund right | Not mentioned in US membership policies. | India law often provides a 14‑day withdrawal right for online services; confirm with local terms. |
| Pricing details | Hourly/daily pricing listed in US markets (not reproduced here). | No public INR pricing found; contact Enterprise for India pricing. |
| Customer service | Phone and online cancellation options listed; mixed user reviews regarding responsiveness. | Local service/support not evident; confirm availability before booking in India. |
After cancelling
Immediate actions
- Save any cancellation confirmation from the app or website.
- Monitor your payment method for refunds or applied cancellation fees.
Where to get help and next steps
If you need to review official terms or membership policies, consult Enterprise CarShare’s membership policies: Enterprise CarShare membership policies.
To read user-reported experiences and examples of issues, see app-sourced reviews: user reviews.
Address
Corporate address (public record)
Enterprise CarShare, 134 W 26th St Rm 1202, New York, NY 10001, United States
Notes about local offices
Enterprise CarShare contact pages list regional addresses for the US, Canada and UK; no India‑specific office or CarShare service was found in the verified public information for 2024 - 2025.