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Cancel HERTZ
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Hertz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hertz: Easy Method
What is Hertz
Overview
Hertz is a global car rental company that provides short-term and long-term vehicle rentals across many countries, including operations in India.
The service offers a range of vehicle classes from economy to premium and airport-based pick-up and drop-off options.
How Hertz works in India
Bookings can be made online, via mobile app, or through local branches and partners operating in India.
Local terms (cancellation, refunds, fees) depend on the booking type (pay-later vs prepaid) and the specific branch or airport location.
How to cancel Hertz
Online via website or app
- Open the Hertz website or mobile app and sign in to your reservation account.
- Locate your reservation and choose the "Modify/Cancel" option to submit a cancellation.
- Follow on-screen prompts and save or screenshot the cancellation confirmation for records.
By phone or local branch
- Call Hertz customer service or the local branch that handled your booking to request cancellation.
- Provide booking reference, name, and payment details; request a cancellation confirmation number or email.
- For India-specific clarifications, contact Hertz India offices (see contact links below).
What happens when you cancel
Booking status and access
After cancellation your booking is marked cancelled and you should receive a confirmation via email or in-app notification.
Keep the confirmation as proof if there is any subsequent billing or dispute.
Renewal and future bookings
Cancelled reservations do not renew automatically unless you rebook or opt into any subscription or loyalty programme separately.
Customer data used for the reservation remains with Hertz per their privacy terms until removed or updated per their policy.
Will I get a refund?
Standard refund rules
If you cancel at least 48 hours before the scheduled pickup, Hertz issues a full refund to the original payment method.
Cancellations made less than 48 hours before pickup may qualify for a refund minus an administration fee, depending on location and rate conditions.
Exceptions and no-shows
- No-show: Hertz typically forfeits the entire prepaid amount for no-shows; however you may request a refund minus a no-show fee within 90 days in some cases.
- Prepaid vs pay-later: Pay-later reservations generally allow free cancellations before pickup; prepaid bookings often have stricter cancellation fees.
- Early returns: Returning the car early usually does not result in a prorated refund for unused days.
Refunds are processed back to the original payment method and are typically completed within about 7 - 10 business days, subject to card issuer or bank processing times.
Hertz plans and pricing
Pricing overview
The following are example daily rates found for Hertz rentals in Mumbai Airport and a sample low-rate reference for New Delhi.
Rates vary by date, vehicle, and availability. Confirm final pricing at booking.
| Plan | Price | Period | Features |
|---|---|---|---|
| Daily Rental - Economy (Mumbai Airport) | ₹3,308.70 per day | Daily | Economy car - Tata Indica, lowest rate |
| Daily Rental - Compact (Mumbai Airport) | ₹5,644.40 per day | Daily | Compact car - Hyundai Accent |
| Daily Rental - SUV (Mumbai Airport) | ₹6,561.50 per day | Daily | SUV - Chevrolet Trailblazer |
| Daily Rental - 7-Seater (Mumbai Airport) | ₹7,020.50 per day | Daily | 7-seater - Toyota Innova |
| Daily Rental - Mini (Mumbai Airport) | ₹4,280.10 per day | Daily | Mini - Hyundai i10 |
| Daily Rental - Premium / Full-Size (Mumbai Airport) | ₹20,371.20 per day | Daily | Premium - BMW 5 Series or Mercedes E Class |
| Daily Rental - Cheapest Found (India, New Delhi) | £41 per day (~₹4,300) | Daily | Economy/Compact from Skyscanner for New Delhi (reference) |
Your consumer rights in India
Legal protections
Indian consumer protection laws (such as the Consumer Protection Act) prohibit unfair trade practices and provide remedies for misleading or unfair contractual terms.
However, there is no blanket statutory 14-day cooling-off period that applies to car rentals in India as it does in some e-commerce contexts.
Practical steps to protect rights
- Review the Hertz rental terms and cancellation policy at booking before you pay any prepaid charges.
- Keep reservation emails, invoices, photos of the vehicle condition, and any written communications for dispute resolution.
- Contact the local Hertz branch (for example Bengaluru office number listed below) for India-specific clarifications and written confirmation.
Customer experiences
Common positive points
Many users appreciate Hertz’s wide vehicle choice and convenient airport locations when service runs smoothly.
When cancellations are done within the stated windows, refunds are typically processed to the original payment method.
Common negative points
- Multiple reviewers report unexpected or hidden charges (fuel, damage fees, insurance) even when declined or not requested.
- Customers have complained of slow or unresponsive customer service, blocked communications, and challenges resolving disputes.
- Some accounts describe aggressive behaviour by staff and disagreements over damages despite documentation.
Documentation checklist
Before cancelling
- Booking reference number and confirmation email or screenshot.
- Payment method details used for the booking (card used).
- Terms and rate conditions from your booking page (pay-later vs prepaid).
If disputing charges after cancellation
- Cancellation confirmation and timestamps.
- Photos of vehicle condition at pickup and drop-off, fuel receipts if applicable.
- Any written or recorded communications with Hertz customer service or branch staff.
Common mistakes
Missing cancellation windows
One frequent error is assuming any booking is fully refundable; many prepaid rates have strict cutoffs.
Failing to cancel at least 48 hours before pickup can result in administration fees or forfeiture of prepaid amounts.
Expecting prorated refunds or no hidden fees
Returning a car early does not usually produce a prorated refund - expect full-rate billing unless the rental terms state otherwise.
Customers sometimes assume declined add-ons won’t appear on the bill; always check the final invoice and save receipts.
Comparative recap
At-a-glance comparison
| Feature | Pay-later reservation | Prepaid booking | No-show |
|---|---|---|---|
| Cancellation flexibility | Generally flexible; often free before pickup | Less flexible; may incur fees if within cutoff | No flexibility; reservation treated as used |
| Refund | Full refund if cancelled before pickup | Refund possible if cancelled ≥48 hours before pickup; later refunds minus admin fee | Typically forfeits full prepaid amount; partial refund request possible within 90 days |
| Fees | Usually none if cancelled early | May include cancellation or administration fees | No-show fee may apply; prepaid often fully forfeited |
After cancelling
What to monitor
Check your bank or card statement for the refund and note the expected processing time (commonly 7 - 10 business days).
If the refund does not appear in the expected time frame, contact Hertz with your cancellation confirmation and request status.
Helpful links and contacts
- Hertz India contact page for local branch information and phone numbers: Hertz India contact
- Summary of Hertz cancellation and refund policies (reference): Hertz policies (carandrentals)
Address
Registered office (India)
Unit #3, Abhinandan, Nityanand Nagar, Nr. Srishti, Mira Road East, Mumbai 401107, India
Suggested phone contact
For India-specific clarifications you can contact local Hertz offices; for example the Bengaluru office listed in public contact pages: +91 8553003444.