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I hereby notify you of my decision to terminate the contract relating to the Elastic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
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- impedir una contestación del destinatario sobre el alcance jurídico del correo.
Cancellation Elastic: Easy Method
What is Elastic
Overview
Elastic is a subscription-based cloud service that provides scalable search, logging, and analytics tools built on Elasticsearch.
It is typically used to deploy managed clusters, run analytics, and index and search large datasets in real time.
Who uses it
Customers include developers, IT teams, and businesses that need fast search and log analytics at scale.
Elastic is offered globally and billed through several channels such as Elastic Cloud (web), the Apple App Store, and Google Play.
How to cancel Elastic
Web (Elastic Cloud) cancellation steps
- Sign in to the Elastic Cloud Console.
- Delete all active deployments to stop resource charges immediately.
- Optionally open a billing support case or email support to request account removal.
Mobile app cancellations (iOS and Android)
- iOS: Cancel via Apple ID Settings → Subscriptions. Cancelling inside the Elastic app or uninstalling does not stop App Store billing.
- Android: Cancel via Google Play Store → Account → Subscriptions. Uninstalling the app does not stop charges.
What happens when you cancel
Access and data
Deleting deployments typically removes running clusters and associated compute/storage resources.
Data retained policies depend on your configuration; deleting deployments can remove stored data unless backups exist.
Billing and renewal
Deleting deployments halts future billing for those deployments immediately.
Your account may remain active until you request complete account removal via support.
Will I get a refund?
Web (Elastic Cloud) refund policy
Charges for Elastic Cloud are generally non-refundable.
Deleting deployments stops future billing but does not automatically trigger refunds; exceptions are handled case-by-case via support.
App Store and Google Play refunds
- App Store (iOS): Refunds follow Apple's policies and must be requested through Apple Support.
- Google Play (Android): Refunds follow Google's policies and must be requested through Google Play Support.
Elastic plans and pricing
Pricing summary
Official Elastic Cloud pricing is primarily listed in USD on Elastic’s official materials.
There is no authoritative, official pricing page in INR in the verified sources used for this guide.
Contact for exact pricing
For accurate current pricing for India, contact Elastic sales or support listed on official channels.
User-reported INR figures exist but may be atypical or promotional and should be treated as unverified.
| Plan | Price | 期間 |
|---|---|---|
| Official Elastic Cloud | Contact for pricing (Official pricing listed in USD) | Contact |
| User-reported - Standard / Monthly | Reported: ₹99/month (user report; may be inaccurate) | 月額 |
| User-reported - Annual | Reported: ₹6,800/year (later corrected by Elastic; user-reported) | 年間 |
| Serverless (reported) | Reported: ₹200 - ₹300/day for minimal usage (user report) | 日次 |
Your consumer rights in India
Legal protections
India does not have the UK/EEA 14-day statutory withdrawal right for purchases made outside those jurisdictions.
Standard protections under Indian consumer law apply, including the Consumer Protection Act for misleading practices or deficiency of service.
Practical steps if you have a dispute
- Contact Elastic support first and keep records of communications.
- If unresolved, use Indian consumer grievance mechanisms or seek legal advice for remedies under local law.
Customer experiences
Positive feedback
Many users report fast activation and helpful, patient customer service.
On review sites, customers often praise Elastic’s performance and feature set.
Negative feedback
Common complaints include perceived high costs and occasional delays or difficulties cancelling.
Some users report unclear processes or document-handling issues during cancellation or refunds.
Documentation checklist
What to gather before you cancel
- Account email and organization name used with Elastic.
- Billing statements or invoices that show charges to dispute.
- Deployment IDs or resource names you plan to delete.
What to keep after cancellation
- Support case numbers and confirmation emails for cancellations.
- Any export or backup copies of data if you need records after deleting deployments.
Common mistakes
Assuming uninstall stops billing
Uninstalling the Elastic mobile app does not cancel App Store or Google Play subscriptions.
Always cancel subscriptions via the store (Apple ID or Google Play) to stop charges.
Expecting automatic refunds
Deleting deployments stops future charges but usually does not produce refunds automatically.
Request refunds via support and expect case-by-case handling; follow store processes for in-app purchases.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation steps, refund routes, and effects by channel.
Key takeaways
Web deletions halt resource billing immediately; refunds are uncommon and handled via support.
App purchases require store-level cancellation and refund requests via Apple or Google.
| Channel | How to cancel | Refund route | Effect |
|---|---|---|---|
| Web (Elastic Cloud) | Sign in → delete active deployments; optionally open billing support or email support | Support case (case-by-case; generally non-refundable) | Stops future billing for deployments immediately; account may remain until removal requested |
| App Store (iOS) | Cancel via Apple ID Settings → Subscriptions | Request refund via Apple Support | Cancelling in app or uninstalling does not stop billing |
| Google Play (Android) | Cancel via Google Play → Account → Subscriptions | Request refund via Google Play Support | Uninstalling the app does not stop charges |
After cancelling
Follow-up actions
Keep support case numbers and confirmation emails until you are sure billing has stopped.
Export any data or backups you need before deleting deployments.
Helpful links
- Elastic terms of service
- Third-party cancellation guide (informational)
- Customer reviews and experiences
Address
Indian office (local entity)
Elastic Technologies (India) Private Limited - 1st Floor, Sunriver Wing A, Embassy Golf Links Business Park, Intermediate Ring Road, Challaghatta, Bangalore, Karnataka 560071, India.
Support contact note
For account removal or billing disputes, open a support case from the Elastic Cloud Console or email Elastic support as instructed in your account portal.