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Livedrive

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India

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Livedrive Subscription | Postclic
Livedrive
18 Mansell Street, Level 3, London, England
E AA India
support@livedrive.com
Cancellation of Livedrive contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Livedrive service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Livedrive
18 Mansell Street, Level 3, London, England
E AA , India
support@livedrive.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Livedrive. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Livedrive: Easy Method

What is Livedrive

Overview

Livedrive is a cloud storage and backup service that offers online file backup, versioning, and remote access to user files. It is designed to store and synchronise data so users can access backups from multiple devices.

Main features

Typical features promoted include continuous backup, file version history, and sharing tools. Specific regional features or guarantees for India are not documented in the publicly available sources provided.

How to cancel Livedrive

If you purchased via Apple App Store or Google Play

  • Cancellations for subscriptions bought through Apple or Google must be done inside the respective platform’s subscription settings.
  • For Apple (iOS): go to Settings → Apple ID → Subscriptions and manage the subscription there.
  • For Google Play (Android): open Play Store → Subscriptions and cancel from that list.
  • See the official guidance for app-store cancellation: Cancel trial subscription (Apple / Google Play).
  • Livedrive (and similar services) cannot cancel app-store subscriptions on your behalf; access remains until the end of the paid period set by the store.

If you subscribed directly or need Livedrive support

  • If your subscription was purchased directly from Livedrive, sign in to your account and look for an account or subscription management area to cancel.
  • If you cannot find the option, contact Livedrive support and provide order details, account email and dates to request cancellation help.

What happens when you cancel

Access and renewals

If you cancel a subscription purchased via the App Store or Google Play, your access normally continues until the end of the paid billing period set by that store.

Auto‑renewal will stop for future billing cycles after cancellation, but the current paid period typically remains active.

Data and backups

Publicly available Livedrive documentation provided here does not specify exact data retention after cancellation. Users should assume access to stored files may be limited after subscription expiry.

Before cancelling, export or copy any critical files to a local drive or another cloud service to avoid potential loss of access.

Will I get a refund?

Verified policy summary

No verified global or India‑specific refund policy for Livedrive was found in the sources available, such as a standard 14‑day refund or an explicit no‑refund clause.

Exceptions and next steps

  • If you purchased through Apple or Google, refund requests and rules are handled by those platforms; check their refund request procedures.
  • If you purchased directly and seek a refund, contact Livedrive support with your order details and reason; keep records of correspondence.
  • Collect receipts and payment records before requesting refunds to speed up any investigation.

Livedrive plans and pricing

Pricing availability

No reliable or official pricing in INR for Livedrive in India could be located for 2024/2025 in the verified sources.

Only USD prices exist in some public pages and no localized conversions were confirmed in the provided sources.

Contact for accurate pricing

Contact Livedrive sales or support for the latest plan details and India‑specific pricing.

Plan Period Price (INR)
All plans N/A Contact for pricing

Your consumer rights in India

Relevant protections

Indian consumer protection laws generally require clear information, honest pricing and fair contract terms, and provide remedies for deficient services.

The publicly available Livedrive documentation supplied does not explicitly describe India‑specific rights or processes.

How to enforce or escalate

  • Keep receipts, emails, subscription screenshots and support tickets as evidence.
  • If you believe a service is deficient, you can pursue redress through payment chargebacks (bank/card issuer), platform dispute tools (App Store/Google Play) or consumer complaint forums in India.
  • Consider contacting local consumer protection authorities if internal resolution fails.

Customer experiences

Positive feedback

Some users report Livedrive is fast, easy to use, offers good value and clear procedures. Examples include praise for interface speed and backup capability.

Reported issues

Other reviews note problems such as missing data during restore, long‑standing sync problems, unclear auto‑renewal behaviour, and slow or unresponsive support.

For an overview of user reviews, see third‑party review listings: Livedrive reviews on Trustpilot.

Documentation checklist

What to collect

  • Account email and username used with Livedrive.
  • Order number, receipt or confirmation email for your subscription.
  • Payment method details (last 4 digits of card or PayPal transaction ID).
  • Screenshots of subscription settings (App Store/Google Play or Livedrive account).

How to prepare

  • Export any files you need and keep local copies before cancelling.
  • Save all correspondence with support and note ticket/reference numbers.
  • If seeking refunds, prepare a concise statement of dates, charges and desired remedy.

Common mistakes

Typical errors

Users commonly assume cancelling the app or disabling auto‑renewal will not affect current access; in some cases cancelling incorrectly has led to immediate loss of access.

Another frequent mistake is failing to export data before subscription expiry or cancellation.

How to avoid them

Always verify cancellation via the platform’s subscription screen and keep confirmation screenshots.

Before cancelling, download important files and confirm the billing period end date so you know how long access continues.

Comparative recap

Quick comparison

This table summarises key points about Livedrive based on available verified information and common user concerns.

Interpretation

Use this as a high‑level checklist rather than a full product comparison; confirm details with Livedrive or the purchase platform for decisions.

Feature Period Livedrive Notes
Cancellation via App Stores N/A Must cancel in App Store / Google Play See platform subscription settings; Livedrive cannot cancel these
Refund policy (verified) N/A Not verified for India No confirmed global or India‑specific refund clause found in provided sources
Customer support responsiveness N/A Mixed Positive reports exist, but some users report unresponsive support and issues

After cancelling

Immediate actions

  • Export and locally save all important files and version histories before your access ends.
  • Confirm cancellation in the platform where you purchased and keep a screenshot or confirmation email.

Support and feedback

If you need platform cancellation instructions, review the official guidance: Cancel trial subscription (Apple / Google Play).

To read other users’ experiences before or after cancelling, see: Livedrive reviews on Trustpilot.

Address

Registered office

Registered office address: 18 Mansell Street, Level 3, London, England, E1 8AA.

Contact notes

This address is the registered office listed in corporate records. For account issues, use the account support channels or the platform (App Store/Google Play) where your subscription was purchased.

FAQ

To cancel your Livedrive subscription from the Apple App Store, go to Settings, tap on your Apple ID, select Subscriptions, and manage your subscription there. Ensure to keep proof of your cancellation request.

If you subscribed directly through Livedrive, log into your account and navigate to the subscription management section to cancel. If you need assistance, you can also contact Livedrive support via email or registered mail.

Upon cancellation, your access to stored files may be limited after the subscription expires. It is advisable to back up any critical files before cancellation to avoid potential data loss.

Currently, there is no verified refund policy for Livedrive subscriptions. If you purchased through Apple or Google, refund requests must be handled through those platforms. For direct purchases, contact Livedrive support with your order details.

Yes, if you cancel a subscription bought via the App Store or Google Play, your access typically continues until the end of the paid billing period, but auto-renewal will stop.