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I hereby notify you of my decision to terminate the contract relating to the Ovhcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ovhcloud: Easy Method
What is OVHcloud
Overview
OVHcloud is a global cloud provider offering VPS, public cloud instances, bare-metal servers, storage and managed services.
Services are subscription-based and managed through the OVHcloud Control Panel and the company support system.
Main use cases
Customers use OVHcloud for web hosting, compute workloads, enterprise file storage and dedicated infrastructure.
Billing options include no-commitment hourly/monthly plans and multi-month or multi-year commitments with discounted pricing.
How to cancel OVHcloud
Primary cancellation routes
Cancellations are performed in the OVHcloud Control Panel or by opening a support ticket with OVHcloud support.
Mobile app store cancellation (App Store / Google Play) does not apply to OVHcloud services and should not be used.
Step-by-step cancellation (common services)
- Log in to your OVHcloud Control Panel.
- Open the relevant product page (e.g., VPS, Public Cloud, Dedicated Server).
- For committed servers choose the My Offer panel and select the "Cancel commitment" or termination option.
- If you need assistance or confirmation, open a support ticket from the Control Panel.
- Retain ticket IDs and confirmation emails after the cancellation request is accepted.
For detailed VPS cancellation steps, see the official guide: Canceling a VPS (OVHcloud).
What happens when you cancel
Service access
Cancellation usually takes effect at the end of the current billing period unless you select immediate termination where available.
Access to services may continue until the subscription end date; immediate termination typically ends access right away.
Data and renewals
After cancellation, data retention policies vary by product; you should export or back up data before the subscription ends.
Auto-renewal will stop for cancelled subscriptions; verify the Control Panel confirmation and keep records of the cancellation date.
Will I get a refund?
General refund policy
OVHcloud’s Terms of Service state that fees are generally non-cancelable and non-refundable except where required by applicable law.
Refunds are therefore not guaranteed for most customers outside statutory exceptions.
Exceptions and guarantees
EU individual consumers have a 14-calendar-day statutory right of cancellation with required refunds when exercised in that window.
OVHcloud also advertises a 30-day money-back guarantee for some prepaid dedicated servers, though user experiences vary. See the Terms of Service for details: OVHcloud Terms of Service.
OVHcloud plans and pricing
Pricing snapshot
Below are representative India-region prices (ex. GST) taken from OVHcloud India listings for 2024 - 2025.
All prices shown are exclusive of Goods & Services Tax (ex. GST).
| Plan | Price | Period | Features |
|---|---|---|---|
| Enterprise File Storage - Rolling monthly (1 TB) | ₹13,100 ex. GST/TB/month | Monthly | No commitment; 1 TB enterprise file storage |
| Enterprise File Storage - 12-month contract (1 TB) | ₹12,400 ex. GST/TB/month (₹11,800 ex. GST if upfront) | Monthly (12-month contract) | 1 TB; 5% saving if upfront payment |
| Public VCF-as-a-Service - Standard Starter Pack | ₹29,350 ex. GST/month | Monthly | 16 vCPU, 64 GB, 1 TB storage |
| Public Cloud B3-8 (no commitment) | ₹3,083.155 ex. GST/month | Monthly | B3-8 instance pricing (no commitment) |
| Public Cloud Savings Plan - B3-8 (36 month) | ₹1,401 ex. GST/month | Monthly (36-month) | Discounted Savings Plan for B3-8 |
| Public Cloud d2-2 (from Mar 1, 2026) | ₹0.862 ex. GST/hour | Hourly | 2 GB RAM, 1 vCore, 25 GB storage |
| Public Cloud GPU a10-45 | ₹70 ex. GST/hour | Hourly | 45 GB RAM, 30 vCore, A10 GPU |
| Dedicated Bare-Metal Advance-1 (2024) | ₹7,350 ex. GST/month | Monthly | AMD EPYC 4244P, 64 - 192 GB RAM |
| Dedicated Bare-Metal Advance-3 (2026) | ₹16,250 ex. GST/month | Monthly | AMD EPYC 4465P, 64 - 256 GB RAM |
| Hosted Private Cloud VMware - Pack PRE vSAN 192 | ₹5,96,558 ex. GST/month | Monthly | 3 hosts, 192 GB RAM each, NVMe storage |
Your consumer rights in India
OVHcloud policy vs. local law
OVHcloud’s default policy for most regions outside the EU is non-refundable fees unless specific guarantees apply.
In India, OVHcloud does not grant an automatic 14-day statutory refund under its terms; refunds depend on product guarantees or local law enforcement.
Practical options for Indian customers
- Keep all purchase records, invoices and support tickets as proof if you request a refund.
- If OVHcloud does not resolve a disputed charge, consider contacting your payment provider for chargeback options.
- Escalate within OVHcloud support and save ticket IDs and timestamps for formal complaints or payments disputes.
Customer experiences
Positive highlights
Some users report strong technical expertise, competitive dedicated server pricing and helpful account managers in India.
These positive reports cite rapid provisioning, performance and knowledgeable support staff for certain products.
Negative themes
Other customers report slow or generic support replies, blocked services for alleged abuse without detailed explanations, and billing or KYC problems.
For aggregated customer feedback, see user reviews: OVHcloud reviews (India) on Trustpilot.
Documentation checklist
Before you request cancellation
- Copy of invoices and payment receipts for the service period.
- Support ticket IDs and emails confirming cancellation or termination requests.
- Backups or exported data from servers, storage or databases.
For refunds or disputes
- Screenshots of billing history and auto-renew dates.
- KYC documents you used (ID, company registration, GST if applicable).
- Correspondence with support and timestamps of any commitments or SLA statements.
Common mistakes
Assuming app-store billing applies
Many users assume mobile app stores can cancel OVHcloud subscriptions, but OVHcloud services are managed only via the Control Panel or support system.
Do not rely on App Store/Google Play for cancellations; perform the action in your OVHcloud account.
Missing invoices, late cancellations and KYC
Forgetting to clear outstanding invoices or to cancel before auto-renewal can block refunds or extend billing periods.
Poorly prepared KYC or missing documentation can delay account deletion or refunds in disputed cases.
Comparative recap
Quick comparison
This table highlights key differences between commitment-based and no-commitment OVHcloud plans.
Use it to decide whether to cancel, downgrade or switch plans.
| Aspect | Commitment plan | No-commitment plan | Period |
|---|---|---|---|
| Typical cost (example) | Lower per-month (e.g., Enterprise File Storage ₹12,400 ex. GST/TB) | Higher per-month (e.g., Rolling monthly ₹13,100 ex. GST/TB) | Monthly |
| Flexibility | Less flexible; early termination may be restricted | High flexibility; cancel any time | Monthly |
| Refund likelihood | Depends on product guarantee and timing | Generally non-refundable outside legal exceptions | Monthly |
After cancelling
Immediate tasks
- Export and securely store all necessary data before service end.
- Confirm cancellation acceptance via ticket or Control Panel and keep confirmation records.
If you need help or must escalate
- Follow the official VPS cancellation article for product-specific steps: Canceling a VPS.
- Review OVHcloud’s terms for refund scope: Terms of Service.
- For independent guidance on cancellation and common pitfalls, see an overview: How to cancel OVHcloud (postclic).
Address
Headquarters
OVHcloud headquarters (corporate address):
2 Rue Kellermann, 59100 Roubaix, France
Support notes
Customer support and cancellations are handled via the OVHcloud Control Panel and ticketing; physical mail is not the primary cancellation route.
Keep digital records of any tickets or confirmations for follow-up.