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Paperspace

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Paperspace
2‑41, FLOOR‑4, PLOT‑225, JOLLY MAKER CHAMBER, VINAYAK KUMAR SHAH MARG, NCPA, NARIMAN POINT
400021 Mumbai India
support@paperspace.com
Cancellation of Paperspace contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Paperspace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Paperspace
2‑41, FLOOR‑4, PLOT‑225, JOLLY MAKER CHAMBER, VINAYAK KUMAR SHAH MARG, NCPA, NARIMAN POINT
400021 Mumbai , India
support@paperspace.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Paperspace: Easy Method

What is Paperspace

Paperspace is a cloud computing platform that provides GPU‑backed virtual machines, notebook environments, and developer tools for tasks such as machine learning, visualization and remote development.

The service is operated online via a web console and subscription model; billing, subscription management and cancellations are handled through the Paperspace web interface rather than mobile app stores.

Core offering

Paperspace offers hourly GPU VMs and monthly Gradient subscription plans for individuals and teams, with scalable storage and compute options.

How it is delivered

Access and account control are via the Paperspace web console and account Settings page. Official terms and help pages describe service operations and billing policies.

How to cancel Paperspace

Cancel via web console (recommended)

  • Sign in to your Paperspace account at the web console.
  • Open Settings and look for the account or subscription cancellation option. See the official FAQ for guidance: Paperspace FAQ.
  • Follow the on‑screen prompts to cancel subscriptions or delete the account.

Support ticket for special cases

  • If you cannot cancel from the console or require assistance, open a support ticket via the Paperspace help/contact flow in the console.
  • Keep your account email, subscription ID and billing details handy when contacting support.

What happens when you cancel

Access and service termination

When you cancel a paid subscription, access to subscription features (for example Gradient Pro notebooks or team features) ends as stated in your account confirmation.

Any running machines or hourly VMs should be stopped or deleted before cancelling to avoid additional charges from continued usage.

Data and billing after cancellation

Data stored on the platform may remain for a period defined by Paperspace policies; export or back up important data before cancelling.

Billing may include charges incurred up to the cancellation date; review your final invoice and billing history in the console.

Will I get a refund?

Paperspace refund policy

Officially, Paperspace states: "Do you offer refunds? No. Please open a support ticket if there are extenuating circumstances." Refer to their FAQ for this wording: Paperspace FAQ.

Exceptions and Terms of Service note

The Terms of Service say that if a customer terminates voluntarily, any advanced fee may be returned prorated through the last day of Services within 30 days of termination. See the TOS for details: Paperspace Terms of Service.

Because the FAQ and TOS provide slightly different phrasing, refunds are generally not offered except in limited, prorated or case‑by‑case circumstances handled via support.

Paperspace plans and pricing

Overview of available plans

The table below lists representative Paperspace plans and typical INR pricing converted from USD, for reference.

Pricing can vary by region, promotions or hourly usage; always confirm prices in your account before purchase.

Plan Price Period Features
Individual Pro ₹664/month Monthly Gradient Subscription - notebooks, 15 GB storage
Team Pro ₹996/month Monthly Gradient Subscription for teams - notebooks, 15 GB storage
Team Growth ₹3,237/month Monthly Gradient Subscription Growth - notebooks, 50 GB storage
M4000 GPU (hourly) ₹37.35/hour Hourly Budget GPU compute (8 GB GPU, 30 GB RAM)
P5000 GPU (hourly) ₹64.74/hour Hourly Mid‑range GPU compute (16 GB GPU)
A100‑80G GPU (hourly) ₹264.00/hour Hourly High‑end GPU compute (80 GB GPU)
H100 GPU (hourly) ₹494.00/hour Hourly Top‑tier GPU compute (H100 series)
Low‑range GPU VM (monthly est.) ₹3,320/month Monthly Entry GPU VM approximate
Mid‑range GPU VM (monthly est.) ₹9,960/month Monthly Mid tier GPU VM approximate

Your consumer rights in India

General Indian consumer protections

Indian consumer protection law provides rights against unfair trade practices and defective services and may offer remedies through consumer fora or the courts.

Specific statutory 'cooling‑off' periods for digital subscriptions are not automatically reflected in Paperspace's online terms.

Practical steps for Indian users

  • Document communications and billing statements; keep records of cancellation attempts and support tickets.
  • If you believe terms were breached or charges are unfair, you may seek redress through local consumer protection channels or legal advice in India.

Customer experiences

Positive feedback summary

Many users praise Paperspace for its user‑friendly interface, straightforward GPU access and competitive performance for ML and notebooks.

Positive notes often highlight value for compute tasks and ease of launching notebooks.

Negative feedback summary

Some reviewers report unexpected billing, difficulties with cancellation, or slow or unsatisfactory support responses.

Because experiences vary, take screenshots of billing pages and cancellation confirmations to protect yourself if disputes arise.

Documentation checklist

Information to gather before cancelling

  • Account email and username.
  • Subscription name, plan type and billing period.
  • Recent invoices or billing statements showing charges and payment method.

Evidence to collect

  • Screenshots of Settings > Subscription or cancellation screens.
  • Copies of support tickets, confirmation emails and timestamps.
  • Any transaction IDs from your bank or card provider.

Common mistakes

Not stopping running machines

One common mistake is cancelling without shutting down or deleting running VMs, which can continue to accrue hourly charges.

Always stop and delete instances, then verify there are no active resources before cancelling.

Relying on app stores for cancellation

Paperspace does not provide a cancellation mechanism via the App Store or Google Play in its official documentation.

Attempting to cancel via mobile app stores may not stop billing; use the web console instead.

Comparative recap

Quick comparison

The table below compares key aspects of Paperspace's cancellation and refund approach and recommended user actions for India.

Aspect Paperspace (summary) Recommended action (India)
Cancellation method Via web console Settings; no app‑store cancellation described. Cancel in web console and keep confirmation screenshot.
Refund policy No general refunds; possible prorated returns per TOS in limited cases. Open support ticket for extenuating circumstances and request prorated refund if applicable.
Billing risk Users report occasional unexpected charges; official docs stress web control. Stop/delete machines before cancelling; monitor final invoices and bank statements.

After cancelling

Verify cancellation

Check your account Settings and billing history for confirmation of cancellation and for any final charges listed.

Keep copies of cancellation confirmation emails or screenshots until billing is fully settled.

Helpful official links

Address

Registered office (India)

2‑41, FLOOR‑4, PLOT‑225, JOLLY MAKER CHAMBER, VINAYAK KUMAR SHAH MARG, NCPA, NARIMAN POINT, Mumbai, Maharashtra 400021, India

Notes about postal cancellations

No specific postal cancellation address or separate offline cancellation mechanism is published in Paperspace help pages; use the web console and support ticketing for official cancellation requests.

FAQ

To cancel your Individual Pro subscription, sign in to your Paperspace account at the web console, navigate to Settings, and follow the prompts to cancel your subscription. Remember to keep a screenshot of the confirmation for your records.

After cancellation, your data may remain accessible for a limited time as per Paperspace policies. It's advisable to back up any important data before proceeding with the cancellation.

Paperspace generally does not offer refunds, but you may request a prorated refund if you cancel within 30 days of termination. Open a support ticket to discuss your situation.

If you face difficulties canceling through the web console, you can open a support ticket via the Paperspace help section. Ensure you have your account email and subscription ID ready.

Yes, users have reported unexpected charges if running machines are not stopped or deleted before cancellation. Always check your final invoice and billing history in the console.