Cancellation Terabox: Easy Method

What is Terabox

Service overview

Terabox is a cloud storage service that offers users storage for files, photos, videos and documents with a free tier and paid premium tiers.

The service promotes up to 1 TB free storage for basic users and higher-capacity premium plans with added features such as ad-free access and faster transfer speeds.

Where it is used

Terabox is available on mobile apps (iOS and Android) and via a web account interface for uploading, sharing and streaming stored content.

Subscriptions and purchases are processed either through the app stores (Apple App Store, Google Play) or via the web, depending on how you signed up.

How to cancel Terabox

Cancel via App Store (iOS)

• On iPhone/iPad open Settings, tap your name, then Subscriptions.
• Find TeraBox in the subscriptions list and choose Cancel Subscription.
• Note: Cancel at least 24 hours before renewal to avoid being charged again.

Cancel via Google Play Store (Android)

• Open the Google Play app and tap your profile icon, then Payments & Subscriptions → Subscriptions.
• Select TeraBox and tap Cancel subscription to stop auto-renewal.
• Important: Deleting the app or your TeraBox account does not cancel the subscription; you must cancel via Google Play.

Cancel via Web / TeraBox account

• Log in to your TeraBox account on the official website, then go to Account or Subscription settings.
• Choose the option to Cancel Subscription or contact TeraBox support/helpdesk from the account area.
• Note: Cancelling via the web stops auto-renewal but does not guarantee any refund; follow support guidance if you need assistance.

What happens when you cancel

Access and storage

After cancellation your account typically remains active until the end of the paid billing period.

Once the paid term ends, access to premium features (extra storage, ad-free) will stop and your account may revert to the free tier limits.

Renewal and billing

Cancelling prevents future auto-renewal but does not retroactively remove charges already billed.

If you cancel through an app store, the store handles future billing; if you cancel on the web, check your payment method for confirmation.

Data retention

Your files usually remain available under the account, subject to free-tier storage limits after downgrade.

It is recommended to download or transfer important data before the end of the billing period in case you exceed free-tier limits.

Will I get a refund?

TeraBox refund policy

TeraBox’s stated policy is that fees already paid (including after auto-renewal) are non-refundable in general.

Refunds from TeraBox itself are rarely offered except in exceptional situations or if services are discontinued before the term ends.

App Store and Google Play refunds

• If you purchased via Apple or Google Play, refund requests must be made through the respective platform’s refund process.
• Approval of refunds depends on the platform’s own policies and timing; platform decisions are not controlled by TeraBox.

Exceptions and consumer options

There is no evidence of an automatic statutory 14‑day cooling‑off right for digital subscriptions as a guaranteed refund from TeraBox.

If you believe you were misled or charged unfairly, you can pursue refunds via the store or escalate under Indian consumer protection mechanisms described below.

Terabox plans and pricing

Pricing summary

Pricing varies by platform and listing; below are representative plan entries reported for India.

All amounts are in Indian Rupees (₹) and reflect monthly pricing where stated.

Your consumer rights in India

Refunds via platforms

• You may request refunds through Apple or Google Play according to their refund rules, but outcomes are not guaranteed.
• If you paid via the app stores, the store is the primary channel for dispute and refund claims.

Rights under Indian law

Indian consumer law (for example, the Consumer Protection Act, 2019) allows remedies for unfair trade practices or deficiency in service.

If TeraBox or the store will not resolve a valid complaint, you may file a complaint with a consumer forum or seek dispute resolution through your bank or payment provider.

Limits of TeraBox policy

TeraBox’s own terms say paid fees are generally non‑refundable after payment or renewal, except possibly if a service is discontinued early.

Keep records of charges, receipts and communications if you plan to raise a formal complaint or dispute.

Customer experiences

Positive feedback

• Many users appreciate the large free storage allocation (up to 1 TB) for basic backup needs.
• Some reviewers praise the app interface, affordability of premium plans, and convenience for document storage and streaming.

Negative feedback

• Users on review platforms report issues with aggressive ads, slow speeds, and account or data export difficulties.
• There are repeated complaints about difficulty cancelling subscriptions or obtaining refunds and concerns about privacy and support responsiveness.

Takeaway

Overall experiences are mixed: the free storage offer draws many users, but premium reliability, support and refund handling are frequent sources of complaints.

Before subscribing, verify how you will be billed (store vs web) and keep copies of receipts and subscription confirmations.

Documentation checklist

Before contacting support

• Purchase receipt or invoice showing transaction date and amount.
• Your TeraBox account email or username and subscription ID if available.
• Payment method details (card, Google/Apple account) and transaction reference.

When requesting refunds or disputes

• Screenshots of subscription entries in App Store / Google Play or account subscription page.
• Record of cancellation attempts and any support ticket numbers or correspondence.
• Bank or card statement entries showing the charge, if disputing with the bank.

Common mistakes

Deleting the app but not cancelling

Many users uninstall the mobile app and assume the subscription is cancelled; the subscription continues unless cancelled through the store or account settings.

Always cancel via Apple/Google subscription settings or the TeraBox account page depending on how you subscribed.

Waiting until renewal day

Waiting until the renewal day can lead to another charge; follow store guidance such as cancelling at least 24 hours before auto‑renewal for iOS.

Also confirm cancellation in the store UI to ensure it shows a non‑renewal status.

Comparative recap

Feature comparison

After cancelling

Immediate actions

• Download any important files or backup data before your paid period ends to avoid exceeding free limits.
• Check the subscription status in the store or account to confirm the cancellation was processed.

If you need a refund or dispute

• If purchased via Apple or Google, submit a refund request through the store’s official refund process.
• If TeraBox support will not help and you believe you have a valid claim, consider disputing the charge with your bank or filing a consumer complaint under Indian consumer protection rules.

Keep records

Retain receipts, screenshots and any correspondence for at least the billing cycle and for evidence if you pursue a refund or complaint.

Document the date and method of cancellation for future reference.

Address

Registered office (India)

D-412, New Sabzi Mandi, Azadpur, Delhi North Delhi 110033, India

Support and contact notes

Use your TeraBox account support area for in‑app or web support where possible. A postal address is provided above as the registered office.

If you cannot resolve billing or refund issues, pursue the app store refund channels or Indian consumer forums as described in the rights section.