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Cancel WETRANSFER
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Wetransfer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wetransfer: Easy Method
What is WeTransfer
Overview
WeTransfer is a cloud file‑transfer service that lets users send large files quickly without a complex setup. It offers a free tier for small transfers and paid subscriptions that add storage, larger transfer limits and business features.
Main features
Paid plans raise transfer limits, add expiry controls and branding options, and provide longer retention for shared links. The service is commonly used for one‑off large file sharing and short‑term collaboration.
How to cancel WeTransfer
App Store (iOS) cancellation
- Open Subscriptions on your iPhone.
- Tap the WeTransfer subscription.
- Tap "Cancel Subscription". Cancellation takes effect at the end of the current billing period.
Google Play Store (Android) cancellation
- Open the Google Play Store app and tap your profile icon.
- Go to "Payments & subscriptions" → "Subscriptions".
- Select WeTransfer and tap "Cancel subscription". Cancellation is effective at end of billing period.
WeTransfer website (web) cancellation
- Log into your paid account on the WeTransfer website.
- Go to Account Settings (your Workspace name) → Plan and Payment → "Manage plan".
- Scroll to "Cancel plan", tick the disclaimer, tap "Cancel subscription" and confirm in the popup.
What happens when you cancel
Access and renewals
Cancellation stops future billing but usually keeps your paid features active until the end of the paid billing period. The subscription will not auto‑renew after that period ends.
Data, transfers and expiry
Active transfers created under a paid plan remain online for up to 28 days after cancellation; after that they are deleted unless you upgrade again. Back up any files you need before the retention period ends.
Will I get a refund?
Refunds for web purchases
Refund requests for subscriptions purchased via the WeTransfer website must be made within 14 days of the payment to be eligible under WeTransfer policy.
- If eligible, use the self‑service refund flow while logged into your paid account; the last payment will be refunded and the account downgraded to Free.
- Allow 5 - 10 working days for reimbursement to reach your account.
- SEPA and iDEAL payments are not supported by the self‑service refund flow and require a support request.
Refunds for App Store and Google Play purchases
For subscriptions purchased via Apple or Google Play the stores handle refunds; WeTransfer cannot directly issue those refunds.
- Apple refunds must be requested via Apple's report a problem flow.
- Google Play refunds are handled by Google; in the WeTransfer app you can send a preformatted report to support via the "Report an issue" flow which triggers an email with diagnostics.
WeTransfer plans and pricing
Pricing overview
Official, live INR pricing is not published directly on WeTransfer's website in all regions; third‑party reports and reseller listings may show INR amounts but those are not guaranteed official.
How to confirm official price
Check the purchase flow from your account or the App/Play Store purchase screen for the exact price you will be billed. Consider the currency and any local taxes shown at checkout.
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| WeTransfer Ultimate (reseller listing) | ₹499 | 1 month | Reported via reseller; may be promotional or third‑party. |
| WeTransfer (user popup discount) | ₹3,90 | annual | User‑reported popup price; not confirmed official. |
| WeTransfer (erroneous display) | ₹999 | monthly | Likely an incorrect or transient display; verify at checkout. |
Your consumer rights in India
14‑day refund window (web purchases)
Under WeTransfer policy, web purchases are eligible for refund requests within 14 days of subscription payment. Requests beyond 14 days are not eligible under that policy.
App store refunds and enforcement
Subscriptions bought through Apple or Google Play must use the respective store refund processes; WeTransfer cannot override store decisions.
Retention and data expectations
When you cancel a web subscription, active transfers remain online up to 28 days and are then deleted. Make local backups to protect important files.
Service reliability and consumer protection
Multiple user complaints about billing transparency, refunds and service reliability may fall under consumer protection concerns in India if you experience unfair practices.
Customer experiences
Positive feedback
Some users praise WeTransfer for being quick and easy to use for important one‑off transfers and daily workflows.
- Users on review platforms report successful, timely transfers and simple interfaces for sending files.
- Positive reviews highlight convenience for occasional large file sharing.
Negative feedback
Many complaints focus on billing surprises, refund difficulty, transfer failures and poor support responsiveness.
- Reported issues include unexpected price increases, failed large transfers, intrusive ads and unwanted charges after cancellation.
- Several reviewers cite long waits for support or unresolved problems with corrupt transfers.
Documentation checklist
Documents for cancelling
- Account email and Workspace name (if applicable).
- Subscription receipt or invoice showing the purchase date and order ID.
- Device account information (Apple ID or Google account) for store purchases.
Documents for refund requests
- Proof of payment (bank/credit card statement or receipt).
- Screenshots of subscription settings or cancellation confirmation.
- Correspondence with support (if any) and brief explanation of the issue.
Common mistakes
Confusing cancellation locations
Users often try to cancel a subscription on the WeTransfer website though they purchased via the App Store or Google Play. That will not stop store billing - cancellations must happen in the store used to buy the subscription.
Missing backups and late refund requests
Another frequent error is assuming files are preserved indefinitely after cancellation. Active transfers expire (up to 28 days). Also, refund requests submitted after the 14‑day web window will likely be denied under policy.
Comparative recap
Quick channel comparison
| Channel | How to cancel | Refund route | Transfer retention |
|---|---|---|---|
| WeTransfer website (web) | Account Settings → Plan and Payment → Manage plan → Cancel plan | Self‑service refund within 14 days; support for some payment methods | Active transfers remain online up to 28 days, then deleted |
| App Store (iOS) | Cancel via iPhone Subscriptions | Request refund via Apple's report a problem; WeTransfer cannot issue refunds | Same retention rules apply after subscription period ends |
| Google Play Store (Android) | Cancel via Google Play → Subscriptions | Refunds handled by Google; in‑app "Report an issue" sends diagnostics to support | Same retention rules apply after subscription period ends |
After cancelling
Actions to take
- Download or back up any files from active transfers before the 28‑day expiry.
- Confirm cancellation in the store or web account and keep confirmation screenshots or emails.
Where to get help
Use the support or "Report an issue" flow in the app for diagnostics and to contact WeTransfer support when needed. For App Store or Google Play purchases, use the store refund/reporting mechanisms for requests.
Address
Local address (for reference)
2B, Ground Floor, Solitaire Plaza, MG Road, Gurgaon 122002, India
Notes about the address
This local address may relate to trademark filings or representation and is not necessarily a designated cancellation or billing office. Follow the in‑app or web cancellation and refund processes described above.