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I hereby notify you of my decision to terminate the contract relating to the Equifax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
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Cancellation Equifax: Easy Method
What is Equifax
Overview
Equifax is a major credit reporting agency that provides credit reports, credit scores, and monitoring services to consumers and businesses.
In India it offers paid reports and subscription services to help users track and manage their credit profile.
Service uses
Consumers use Equifax to obtain credit reports for loan applications, identity checks, and credit monitoring.
Equifax subscriptions may include score simulation tools and ongoing alerts for changes to your file.
How to cancel Equifax
Cancel if billed through an app store
If you subscribed via Apple App Store or Google Play, you must cancel the subscription through the App Store subscription settings.
Equifax cannot cancel subscriptions that are billed by third parties (app stores).
Cancel direct billing (online or support)
- Log in to "My Account" on Equifax's online portal and look for subscription or billing settings to cancel where available.
- If online cancellation is not available, contact Equifax customer service by phone or email and request cancellation; ask for a confirmation or reference number.
- If you need guidance, see a step guide: How to cancel Equifax (guide).
What happens when you cancel
Access after cancellation
When you cancel a subscription that is billed monthly, access typically continues until the end of the current billing period.
For annual plans, access usually continues for the remainder of the paid year unless otherwise specified.
Renewals and data
Cancellations made before the next billing cycle should prevent auto-renewal if accepted in time; many plans require notice at least 30 days before renewal.
Your credit file and historical reports remain recorded with credit bureaus; cancellation stops paid monitoring and future report access under that subscription.
Will I get a refund?
Standard refund expectations
Monthly subscriptions typically do not offer prorated refunds; you will usually retain access until the end of the paid month after cancellation.
Annual subscriptions may be eligible for a prorated refund based on the number of fully unused months; partial months are commonly not refunded.
Exceptions and regional rules
- Some jurisdictions (e.g., the UK) provide a statutory 14-day right to cancel with a full refund for new orders; this may not apply in India unless similar local terms exist.
- Always request written confirmation of refund eligibility when you cancel and keep any reference numbers or emails.
Equifax plans and pricing
Pricing summary
Below is a representative list of commonly advertised plans and prices in India. Prices may vary by provider and over time.
Notes on delivery and payment
Some providers offer one-time reports, quarterly or annual subscriptions, and differing delivery methods (digital download or mailed demand draft).
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| One-time (single report) | ₹100 | One-time | Comprehensive credit report (may include score simulation) |
| Quarterly subscription | ₹450 | 3 months | Credit report with score and score simulation |
| Yearly subscription | ₹900 | 12 months | Credit report with score and score simulation for full year |
| Basic standalone report | ₹138 | One-time | Basic report without score |
| Credit report + score | ₹400 | One-time | Credit report including score |
Your consumer rights in India
Local escalation and support
If you have issues, you can contact Equifax India customer care (toll-free 1800-209-3247, Mon - Fri 10 am - 7 pm) for help and escalation.
For contact details see: Equifax India customer care.
Dispute resolution and statutory rights
- Equifax India provides dispute resolution processes (initial acknowledgement and escalation levels with target response times).
- Statutory cancellation/refund rights that apply in other countries (for example a 14-day right in the UK) may not automatically apply in India; check local terms and consumer protection laws.
Customer experiences
Positive feedback
A minority of users report satisfactory experiences with credit report delivery and monitoring tools.
Aggregated review indexes show some positive comments but these are a small share of overall reviews.
Common complaints
- Reports of slow or unresponsive customer service and long wait times.
- Recurring complaints about unexpected charges, difficulty cancelling without calling, and unclear auto-renewal practices.
- Issues reported with billing errors, hidden fees, and problems accessing or correcting data in some reviews.
For aggregated reviews see: Trustpilot - Equifax reviews and TradersUnion - Equifax reviews.
Documentation checklist
What to prepare before cancelling
- Subscription details: account email, username, and subscription type (monthly/annual).
- Payment proof: last transaction receipt, card details (last 4 digits), or bank statement showing the charge.
What to keep after cancelling
- Written confirmation of cancellation or reference number from support.
- Records of any refund promises, timelines, and follow-up correspondence.
Common mistakes
Assuming app-store subscriptions can be cancelled by Equifax
Many users try to cancel directly with Equifax when their subscription is billed via Apple or Google.
This fails because app-store billed subscriptions must be cancelled through the respective App Store account settings.
Not requesting written confirmation
Users sometimes rely on verbal confirmation or assume email cancellation will follow without asking for a reference number.
Always obtain written confirmation and keep it until any billing disputes are fully resolved.
Comparative recap
Quick comparison overview
The table below compares common plans so you can pick the option that suits frequency, cost, and depth of reporting.
Use case guidance
Choose one-time reports for occasional checks, quarterly for periodic monitoring, and yearly for ongoing protection and savings over monthly billing.
| Plan | Price (INR) | Period | Best for |
|---|---|---|---|
| One-time (single report) | ₹100 | One-time | Quick credit check before an application |
| Credit report + score | ₹400 | One-time | Stand-alone score and report |
| Basic standalone report | ₹138 | One-time | Cheap basic file check without score |
| Quarterly subscription | ₹450 | 3 months | Regular monitoring every few months |
| Yearly subscription | ₹900 | 12 months | Continuous monitoring and value for year-long coverage |
After cancelling
Follow-up actions
- Confirm the cancellation reference and keep copies of emails or chat transcripts.
- Monitor your card or bank statement for any unexpected charges for at least one billing cycle.
Helpful links for next steps
- Cancellation guidance and sample letters: Postclic - Cancel Equifax
- Consumer reviews and experiences: Trustpilot - Equifax reviews
- Customer care and toll-free number (India): Equifax India customer care
Address
Primary correspondence address
Unit 931, 3rd Floor, Building No. 9, Solitaire Corporate Park, Andheri Ghatkopar Link Road, Andheri East, Mumbai 400093, India
How to use the address
Use this address for formal dispute letters, certified mail, or any physical correspondence related to cancellations and disputes.
Include your account details and a clear request for cancellation and any refund in the letter.