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Cancel TRANSUNION
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Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Transunion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Transunion: Easy Method
What is TransUnion
Overview
TransUnion is a global credit reporting agency that provides credit reports, credit monitoring, identity-protection services and related memberships. In India the organisation also operates as TransUnion CIBIL for consumer and institutional credit services.
Core services
Services include individual credit reports and scores, subscription-based monitoring, and institutional membership products for lenders. Subscription features and guarantees vary by product and purchase channel.
How to cancel TransUnion
Direct subscription (TransUnion website)
- Log in to your TransUnion account on the official member portal.
- Go to Settings → Membership Details and select "Cancel".
- Alternatively call TransUnion customer support to request cancellation by phone.
- For help pages see TransUnion's member help center: TransUnion Help Center.
Purchases via mobile app stores or phone
- Apple App Store: On iPhone go to Settings → your name → Subscriptions → find TransUnion subscription → Cancel. Apple will send a confirmation.
- Google Play Store: Open Google Play → Menu → Payments & subscriptions → Subscriptions → select TransUnion → Cancel. Google sends a receipt.
- Phone cancellation: Call customer support (use the number on your billing or account page) to cancel over the phone.
- Third‑party guidance for app‑store cancellations: App store cancellation steps.
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased directly, access typically continues until the end of the current paid period. Cancelled accounts usually do not receive prorated refunds for the remainder of that billing cycle.
Data, renewal and account state
Cancellation stops auto‑renewal but does not necessarily delete your account or stored data immediately. Retention periods and data handling follow TransUnion's policies and the product terms.
Will I get a refund?
Money‑back guarantee (30 days)
Certain TransUnion products offer a 30‑day money‑back guarantee; if your purchased product includes this guarantee you may request a full refund (less applicable taxes) within 30 days of purchase.
No prorated refunds for active cycles
- Once a subscription is active, there is generally no full or prorated refund for the remainder of the current billing cycle.
- Refund eligibility and exceptions depend on the specific product terms; see the service agreement for details: TransUnion Membership Service Agreement.
TransUnion plans and pricing
Summary of common consumer plans
The table below reflects commonly published consumer and institutional prices. Taxes may apply where noted.
Pricing notes
Institutional and volume pricing is tiered and may differ from consumer listed prices. For full terms and institutional annexures consult TransUnion's pricing documents.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Individual Credit Report - Monthly Subscription | ₹550 | 1 month | Unlimited access to credit reports for one month |
| Individual Credit Report - 6‑Month Subscription | ₹800 | 6 months | Access to 2 reports over 6 months |
| Individual Credit Report - 12‑Month Subscription | ₹1,200 | 12 months | Access to 4 reports over 12 months |
| Bajaj Finserv Credit Pass (via TransUnion CIBIL) | ₹999 | 1 year | Unlimited credit score checks and credit health monitoring |
| Membership Fee (Financial Institution) | ₹10,000 + GST (₹1,800) = ₹11,800 total | one‑time | Membership onboarding for credit institutions |
| Annual Fee (Financial Institution) | ₹5,000 + GST (₹900) = ₹5,900 total | annual | Annual membership fee for institutions |
Your consumer rights in India
Right to cancellation and refund
If a product includes a 30‑day money‑back guarantee you may cancel within 30 days for a refund subject to the product terms. Keep proof of purchase and cancellation requests.
Grievance redressal and statutory protections
- TransUnion CIBIL's grievance policy requires addressing complaints within 30 days; escalate to the Grievance Officer as per their privacy/grievance policy: Privacy & Grievance Policy.
- Indian consumer law (e.g., Consumer Protection Act) provides remedies against unfair trade practices and misleading cancellation mechanisms.
Customer experiences
Positive feedback
Some users rate TransUnion services positively for access to credit information; regional listings (e.g., Justdial) show average ratings around 3.9/5 for TransUnion CIBIL, though detailed praise is not extensive.
Common complaints
- Complaints include unwanted solicitation after registration, usability issues, and dissatisfaction with dispute handling (per regional reviews).
- Other reports (forums) mention difficulty obtaining refunds or clear cancellation confirmations; keep records if you face resistance.
Documentation checklist
Required account information
- Account email and username used to subscribe.
- Order ID or subscription reference number from your receipt.
- Payment method details (last 4 digits of card, transaction date).
Evidence for refund/escalation
- Screenshot of membership page showing active subscription and cancellation option.
- Copies of confirmation emails, chat logs, or phone call reference numbers.
- Date and time stamps of cancellation request and any response from TransUnion.
Common mistakes
Before cancelling
Do not assume cancellation equals immediate deletion or refund; verify the service's terms and the exact cancellation method for your purchase channel.
Example: cancelling in‑app via Apple requires using Apple's subscription settings rather than TransUnion's website.
When contacting support
Common errors include not saving cancellation confirmations and failing to request written proof. If you rely solely on a phone call, ask for a reference number and follow up by email.
Comparative recap
Quick comparison
The table below summarizes cancellation reality across common purchase channels: ease, refund likelihood, confirmation and the effective period after cancellation.
Notes on comparison
Use this as a quick reference; specific outcomes depend on product terms and purchase channel policies.
| Method | 期間 | Ease of cancellation | Refund eligibility | Confirmation |
|---|---|---|---|---|
| Direct via TransUnion website | Until end of paid period | Medium - can cancel in account settings or by phone | Possible within 30 days if product offers money‑back guarantee; no prorated refunds for current cycle | On‑screen message and/or email (if sent) |
| Apple App Store | Until end of paid period | High - cancel via iPhone Subscriptions | Refunds handled by Apple; TransUnion product guarantees may not apply to App Store purchases | Apple sends confirmation email/receipt |
| Google Play Store | Until end of paid period | High - cancel via Google Play subscriptions | Refunds handled by Google Play policies; check store policy for timing | Google sends cancellation receipt |
| Phone cancellation | Until end of paid period | Variable - depends on agent and record keeping | Same as direct web policy; obtain written confirmation to support any refund claim | Request reference number and follow‑up email |
After cancelling
If cancellation does not complete
If you are still billed after cancellation, gather documentation and escalate via the Grievance Officer per TransUnion CIBIL's grievance policy. Keep payment provider records for dispute claims.
Useful links and next steps
- TransUnion member help: https://www.transunion.com/member-help-center
- Service agreement and refund terms: https://membership.transunion.com/tucm/serviceAgreement.page
- TransUnion CIBIL privacy & grievance policy: https://www.transunioncibil.com/legal/privacy-policy
- App‑store cancellation guidance: https://www.thecreditpeople.com/bureaus/how-to-cancel-transunion-membership
Address
Corporate address
One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013, India.
Contact numbers
Use the support number shown in your TransUnion account or receipts. Example customer support numbers referenced in public help guides: (833) 598‑10673 and (800) 916‑18800.