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Ashley Madison

Cancel ASHLEY MADISON

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To cancel Ashley Madison,
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India

Cancellation service #1 in India

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Ashley Madison
PO Box 67027, Toronto, ON
M P E Canada
support@ashleymadison.com
Cancellation of Ashley Madison contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ashley Madison service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ashley Madison
PO Box 67027, Toronto, ON
M P E , Canada
support@ashleymadison.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ashley Madison: Easy Method

What is Ashley Madison

Service overview

Ashley Madison is a dating service focused on discreet, adult encounters and connections. It is known for targeting users seeking extramarital or discreet relationships rather than traditional long‑term dating.

How the site works

The platform uses account profiles, credits and optional membership tiers or bundles to enable messages, connection requests and visibility boosts. Purchases are generally non‑refundable and credits are consumed for actions on the site.

How to cancel Ashley Madison

Cancel via Ashley Madison website

  • Log in to your Ashley Madison account on the website.
  • Go to Account or Billing settings.
  • Find the auto‑renew or subscription option and select "cancel auto‑renew".
  • Confirm the cancellation; this stops future billing but keeps access until the current paid period ends.

Cancel via mobile app stores

  • iOS (Apple App Store): Open Settings → tap your name → Subscriptions → Ashley Madison → Cancel Subscription.
  • Android (Google Play): Open Google Play Store → Menu → Subscriptions → select Ashley Madison → Cancel Subscription.
  • Note: Cancelling via the store stops future billing but access remains until the end of the active billing period.

Other important cancellation notes

  • Deleting or uninstalling the Ashley Madison app does NOT cancel your subscription; you must cancel in the site or in the app store where you purchased.
  • Account deletion (removing profile/data) is a separate action and must be requested separately via account settings or support.

What happens when you cancel

Access after cancellation

When you cancel auto‑renew, your account typically remains active until the end of the current paid period. You can usually continue to use paid features until that date.

Billing and renewal

Cancellation prevents future automatic renewals. If you paid through Apple or Google, the store handles recurring billing and must be used to stop future charges for in‑app subscriptions.

Account and data

Requesting subscription cancellation does not automatically delete your account or all personal data. Account deletion is a separate request and may not guarantee complete removal from backups or logs.

Will I get a refund?

Typical company policy

Ashley Madison’s standard policy treats purchases as final; refunds or credits for unused time or unused credits are generally not provided.

In‑app purchase refunds

  • Purchases made through Apple or Google must be disputed through the respective store refund mechanisms.
  • Refunds from stores are uncommon and subject to Apple/Google policy and review.

Exceptions and dispute tips

Local consumer protections may sometimes help, but success varies by case and jurisdiction. Keep documentation, be persistent and consider contacting your bank or card issuer for a dispute if you believe charges are unauthorized.

Ashley Madison plans and pricing

Overview of prices (India App Store listing)

Pricing on mobile app stores is often presented as credit bundles or package tiers. Periods are often not explicitly stated for credit bundles.

How to interpret the table

The table below lists prices found on the App Store India listing and common package names. Many items are credit bundles rather than timed subscriptions.

Plan Price (INR) 期間 Features
Ashley Madison Preferred ₹590 Not specified Preferential access / membership tier (details not stated)
Introductory Package ₹799 Not specified Entry credit package (one of several introductory variants)
Introductory Package ₹999 Not specified Alternate introductory credit bundle
Premium Package ₹1,599 Not specified Mid‑tier premium credit bundle
Premium Package ₹1,499 Not specified Alternate premium bundle
Premium Package ₹3,999 Not specified High‑tier premium bundle
Boost ₹149 Not specified Visibility or credit enhancement feature
Premium Package ₹2,999 Not specified Alternate premium bundle
Ultimate Package ₹9,900 Not specified Top‑tier ultimate package
Ultimate Package ₹5,599 Not specified Alternate ultimate package
100 credits (basic bundle) ₹599 Not specified 100 credits; connection requests cost ~8 credits each

Your consumer rights in India

General protections

Indian consumers can rely on general consumer protection laws against unfair trade practices and misleading business conduct. Remedies include complaints to the consumer forum and bank disputes for unauthorized charges.

Data and privacy concerns

Account deletion may not guarantee complete removal of personal information. Past security incidents involving the service have raised concerns about residual data and the limits of paid "delete" services.

Refund and dispute avenues

  • Use the app store refund mechanisms for in‑app purchases (Apple/Google).
  • Contact your bank or card issuer to open a dispute for recurring or unauthorized charges.
  • File a consumer complaint if you believe you were misled or charged wrongly.

Customer experiences

Positive reports

Some long‑time users report meeting real people and successfully arranging discreet relationships through the platform. Positive experiences are reported but appear less common than complaints.

Negative reports

There are many user complaints about fake profiles, bots, scammy messages and aggressive credit consumption. Users also report poor customer support and difficulty obtaining refunds.

India‑specific feedback

In India, reviewers note a particularly low ratio of genuine female users and reports that many female profiles may be used to encourage spending. Users report vigilance and skepticism are necessary.

Documentation checklist

What to collect before disputing charges

  • Account email and username used on Ashley Madison.
  • Records of subscription start dates, renewal dates and billing receipts.
  • Screenshots of account/billing pages showing active subscriptions or cancellation confirmations.

What to prepare for store or bank disputes

  • Order IDs, transaction IDs and credit card or bank statements showing the charge.
  • Correspondence with Ashley Madison support or the app store support responses.
  • Any evidence of unauthorized renewals after you attempted cancellation.

Common mistakes

Assuming uninstall = cancel

Many users mistakenly uninstall the app and assume the subscription is cancelled. This stops the app on your device but does not cancel billing handled through the App Store or Google Play.

Not cancelling in the right place

If you purchased via Apple or Google, cancelling on the website will not stop store‑managed subscriptions. Always check where the payment was processed and cancel in that system.

Expecting automatic refunds

Users often expect refunds after cancelling; however, the service typically treats purchases as final. Relying on an automatic refund without formal dispute or store review can lead to frustration.

Comparative recap

Quick method comparison

The table below compares cancellation routes, ease, refund likelihood and period information to help choose the right action quickly.

How to read the table

Use "Ease" to judge how straightforward cancellation is, and "Refund likelihood" as a general expectation, not a guarantee. Contact the relevant store or bank for disputes.

Method Ease Refund likelihood 期間
Ashley Madison website Moderate (account login required) Low (company policy: purchases final) Access until current paid period ends
Apple App Store (iOS) Easy (Settings → Subscriptions) Low to Moderate (refunds via Apple are possible but uncommon) Access until current billing period ends
Google Play Store (Android) Easy (Play Store → Subscriptions) Low to Moderate (refunds via Google are possible but uncommon) Access until current billing period ends
Uninstalling app Easy but ineffective None (does not stop billing) N/A

After cancelling

Follow‑up actions

  • Keep screenshots or confirmation messages showing cancellation and the date your access ends.
  • Monitor your bank or card statements for any unexpected post‑cancellation charges.

Helpful links

Address

Primary mailing address

PO Box 67027, Toronto, ON, M4P 1E4, Canada.

Notes on company locations

The service also operates with locations and legal entities in other jurisdictions. For legal or data removal requests, use the account support channels and retain proof of submission.

FAQ

To cancel your Ashley Madison subscription via the website, log in to your account, go to Account or Billing settings, find the auto-renew option, and select 'cancel auto-renew'. This will stop future billing while allowing access until the current paid period ends. Remember to keep proof of your cancellation.

When you cancel your Ashley Madison subscription, your account remains active until the end of the current paid period, allowing you to continue using paid features. However, cancellation does not delete your account or personal data, which is a separate request.

Typically, Ashley Madison's policy states that purchases are final, and refunds for unused time or credits are not provided. If you made purchases through the Apple App Store or Google Play, you would need to dispute charges through those platforms.

Yes, you can cancel your Ashley Madison subscription through the mobile app. For iOS, go to Settings, tap your name, select Subscriptions, find Ashley Madison, and cancel. For Android, open Google Play Store, go to Menu, select Subscriptions, find Ashley Madison, and cancel. This will stop future billing.

To delete your Ashley Madison account after cancellation, you need to request account deletion separately through your account settings or customer support. Keep in mind that deletion does not guarantee complete removal from backups.