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Datemyage

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Datemyage Subscription | Postclic
Datemyage
200 Townsend St., Unit 43, San Francisco
CA United States
support@datemyage.com
Cancellation of Datemyage contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Datemyage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Datemyage
200 Townsend St., Unit 43, San Francisco
CA , United States
support@datemyage.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Datemyage. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Datemyage: Easy Method

What is Datemyage

Overview

Datemyage (also styled DateMyAge) is a subscription-based dating platform aimed at older singles seeking connections. The service offers messaging, matching and optional paid credits for additional features.

How it operates

Membership unlocks communication features; some features require purchased credits. Subscriptions auto-renew unless cancelled through the platform or the app store used to subscribe.

How to cancel Datemyage

Canceling via iPhone / App Store

  • Open Settings on your iPhone and tap your name (Apple ID).
  • Choose Subscriptions, find the Datemyage / DateMyAge subscription and tap Cancel Subscription.
  • Note: DateMyAge cannot cancel App Store subscriptions for you; use Apple ID subscription settings.
  • See an external step guide: Cancel via App Store (guide).

Canceling via Android / Google Play

  • Open Google Play Store on your Android device and tap your profile picture, then Payments & subscriptions → Subscriptions.
  • Select the DateMyAge subscription and tap Cancel subscription.
  • DateMyAge cannot cancel Google Play subscriptions for you; cancellation must be done in the Play Store.
  • See an external step guide: Cancel via Google Play (guide).

Canceling via the Web (DateMyAge account)

  • Log in at DateMyAge and go to Settings → Manage Account → “Cancel Subscription”.
  • Follow on-screen prompts to confirm cancellation; the platform states cancellation stops future renewals.
  • Official cancellation and refund rules: DateMyAge refund & cancellation policy.

What happens when you cancel

Access after cancellation

Cancellation stops automatic renewal at the end of the current paid term. You typically retain access until the end of the subscription period you already paid for.

Data and account status

Cancelling a subscription does not necessarily delete your account or personal data. Check account settings for options to close or delete your profile.

Will I get a refund?

General refund policy

  • There is no automatic 14‑day refund right for users in India; the EU/UK 14‑day rule does not apply to Indian users.
  • For India and most non‑EU/UK territories, DateMyAge offers only limited cancellation/refund windows as described below.

Exceptions and specific cases

  • US and rest of world (including India): a very short 3 business‑day cancellation window for a first subscription if you send a signed, dated notice to support; refunds issued within 10 business days after acceptance.
  • Partial credit refunds: staff may refund up to 10 credits at their discretion for verified service issues (e.g., interrupted video, duplicate messages, fraudulent correspondent).
  • Monetary refunds are only in specific situations: proven card fraud, clear erroneous purchase (full refund if credits unused; partial if partly used), or if DateMyAge terminates membership (pro‑rata refund of unused fees).
  • No refunds for general dissatisfaction or if the user has violated the terms.
  • Submit refund requests via DateMyAge contact channels; initial response is stated as within 72 hours.
  • Official source: DateMyAge refund & cancellation policy and DateMyAge terms.

Datemyage plans and pricing

Pricing availability

No explicit INR pricing is published in the official sources reviewed. Official prices are typically shown in USD, and Indian users will be charged an INR equivalent by the app store or payment processor.

How to get current pricing

Check the store you used to subscribe (Apple App Store, Google Play) or the DateMyAge site for the most current plan costs and local currency conversions.

Plan Period Price
Subscription - Contact for pricing; see official terms

Your consumer rights in India

Cooling-off and cancellation rights

  • India does not benefit from the EU/UK 14‑day automatic subscription refund right for DateMyAge users.
  • DateMyAge states a very short first‑subscription cooling‑off window of 3 business days (for US/rest of world) which applies to first subscriptions only and requires a signed, dated notice to support.

Automatic renewal and refunds

  • Automatic renewals are binding until you cancel; cancellation prevents future renewals but does not prorate the current paid term.
  • Refunds and credits are limited and typically require evidence (fraud, billing error, or service faults).
  • Keep receipts, transaction IDs and any communication when disputing charges or requesting refunds.

Customer experiences

Positive feedback

Some users praise the platform for a straightforward interface, organized inbox and verification features that can improve trust in profiles.

Sitejabber contains several reviews noting easy photo uploads, simple bio editing and relevant suggested matches. See: Sitejabber Datemyage reviews.

Concerns reported by users

Other customers (on various third‑party sites) report problems such as unexpected charges, difficult cancellations and concerns about fake or inactive accounts.

When considering feedback, check multiple review sources and the official DateMyAge policy pages before acting.

Documentation checklist

What to prepare before contacting support

  • Account email and username used on Datemyage/DateMyAge.
  • Purchase receipts, order IDs, transaction dates and amounts.
  • Screenshots of billing entries, subscription pages and any error messages.

How to submit a refund or cancellation proof

  • Use the contact form or support email provided on DateMyAge pages; include a clear, dated statement if using the 3‑day cancellation window.
  • Expect an initial reply within 72 hours per the policy; keep copies of all correspondence.

Common mistakes

Assuming automatic cancellation by contacting support

Example: Many users assume sending an email to support cancels a subscription bought through the App Store or Google Play.

Reality: App store subscriptions must be cancelled in the Apple ID or Google Play subscription settings; DateMyAge cannot cancel those on your behalf.

Expecting full refunds for partial periods

Example: Cancelling mid‑month and requesting a prorated refund for remaining days.

Reality: DateMyAge’s stated policy is that cancellation stops future renewals; there is generally no prorated refund for the current paid period except in narrowly defined cases.

Comparative recap

Quick method comparison

The table below summarizes cancellation method, typical refund availability and where to act to cancel.

Notes

  • Always cancel in the same place you subscribed (App Store, Google Play, or the website).
  • Keep evidence of cancellation and receipts when disputing charges with banks or payment providers.
Method Period Refund possibility
Apple App Store - Refunds via Apple; DateMyAge cannot cancel App Store subscriptions for you
Google Play - Refunds via Google Play; DateMyAge cannot cancel Google Play subscriptions for you
DateMyAge website - Cancellation stops renewal; refunds only in limited cases via DateMyAge support

After cancelling

What to monitor

  • Check that auto‑renewal has been disabled in your App Store / Google Play / DateMyAge account.
  • Monitor your bank/card statements for any unexpected charges after cancellation.

Where to get official help

Address

Company location

Operator listing on the DateMyAge site shows a San Francisco address for the operator.

Mailing address

200 Townsend St., Unit 43, San Francisco, CA 94107, USA

FAQ

To cancel your Datemyage subscription via the iPhone App Store, open Settings, tap your name, select Subscriptions, find Datemyage, and tap Cancel Subscription. Remember, DateMyAge cannot cancel App Store subscriptions for you, so ensure you follow these steps.

Yes, if you are in the US or most of the world, you have a very short 3 business-day cancellation window for a first subscription. You must send a signed, dated notice to support to qualify for a refund.

When you cancel your Datemyage subscription, it stops future renewals, but you typically retain access until the end of your current subscription period. Cancelling does not delete your account or personal data.

Refunds are only available in specific situations, such as proven card fraud or erroneous purchases. For most users, there is no automatic refund right, and you should check the official refund policy for details.

To cancel your Datemyage subscription via the web, log in to your account, go to Settings, then Manage Account, and select 'Cancel Subscription.' Follow the on-screen prompts to confirm your cancellation.