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I hereby notify you of my decision to terminate the contract relating to the Dating.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dating.Com: Easy Method
What is Dating.com
Overview
Dating.com is a global dating platform that connects singles through profiles, messaging and paid credit features. It operates via web and mobile apps with subscription and credit-based purchases.
How the service works
Users create profiles, browse matches and pay for subscriptions or credits to message, send gifts or use video features. Billing is recurring for subscriptions unless cancelled through the store or web account.
How to cancel Dating.com
iOS (App Store) cancellation
- Open iOS Settings → tap your Apple ID → Subscriptions.
- Select Dating.com and choose "Cancel Subscription".
- Do not rely on uninstalling the app; uninstalling does not stop billing.
Android (Google Play) cancellation
- Open Google Play Store → Profile/Menu → Payments & Subscriptions.
- Select Dating.com → Cancel Subscription and keep a screenshot of confirmation.
- Uninstalling the app does not cancel billing; cancellation must be done in Play Store.
Web account cancellation
- Log in at your Dating.com account → Profile Settings → Manage Account.
- Click the "Go here" option to hide account or cancel membership and follow prompts.
- Follow on-screen steps until you receive confirmation; keep records of the confirmation.
What happens when you cancel
Access and features
After cancellation you typically retain access until the end of the current paid billing cycle. Paid features remain active through the period you already paid for.
Renewal and billing
Cancellation stops future recurring billing. Renewals will not occur after the current cycle ends if cancellation was processed properly.
Account status and data
Hiding or deleting your profile does not always cancel subscriptions. You must cancel subscriptions separately via the store or web settings to stop charges.
Will I get a refund?
General policy
There is no automatic statutory 14-day cooling-off period for digital subscriptions in most countries unless explicitly provided.
Exceptions and company discretion
- Dating.com offers a short window for the first Monthly Credit Pack: 14 days for EU/UK users and three business days for "rest of world" (likely including India) if requested in writing.
- Partial credit refunds may be issued in cases of reported abuse, verified scams, or poor service quality at the company's discretion.
Monetary refunds and process
- Full refunds may apply for fraudulent card charges or erroneous one-time purchases (subject to verification).
- Request refunds via the site's contact form; initial replies are usually within 72 hours. Refunds are issued to the original payment method or designated account.
Dating.com plans and pricing
Pricing summary
Prices are presented in USD as available information; local INR pricing and exact store prices may differ by platform and exchange rates.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑month subscription | ≈ $29.99 | Monthly | Unlimited messaging, profile views, basic search filters |
| 3‑month subscription | ≈ $59.99 total (≈ $20/month) | 3‑Month | Unlimited messaging, profile views, search filters, priority support |
| 6‑month subscription | ≈ $89.99 total (≈ $15/month) | 6‑Month | All basic features plus matchmaking tools |
| 100 credits | ≈ $10 | One‑time | Virtual gifts, video chats, boosts |
| 300 credits | ≈ $25 | One‑time | Boosts + premium interactions |
| 600+ credits | $50+ | One‑time | Best value per credit for heavy use |
| 150 credits/month (Android app) | $29.99 first month, then $69.99/month | Monthly | Monthly credit subscription via app |
| 400 credits/month (Android app) | $142.99/month | Monthly | High‑volume monthly credit pack |
| 950 credits/month (Android app) | $269.99/month | Monthly | Largest monthly credit pack via app |
Your consumer rights in India
Cooling‑off and refund rights
Dating.com does not automatically provide a 14‑day statutory cooling‑off for digital subscriptions in India unless explicitly stated.
The company may offer a short discretionary refund window (three business days for the first Monthly Credit Pack for "rest of world" users), which likely applies to India when specified.
Dispute and escalation options
- Keep proof of cancellation and payment when disputing charges with the company or your bank.
- If unresolved, you can raise a dispute through your card issuer or payment provider and, if needed, follow local consumer complaint procedures in India.
Customer experiences
Positive feedback
Some users note satisfactory customer service experiences and helpful responses from specific support agents.
Praise is rare but does appear in a small number of reviews praising the support team.
Negative feedback
- Many reviews allege scams, fake or AI‑generated profiles and high costs per interaction.
- Common complaints include unexpected or recurring charges, difficulty cancelling, opaque pricing and unhelpful customer support.
Documentation checklist
What to save before and after cancelling
- Subscription confirmation emails and receipts showing plan and renewal dates.
- Screenshots of subscription settings, cancellation confirmation and Play/App Store cancellation pages.
- Transaction records from your bank or payment provider showing charges and charge IDs.
Evidence for refunds or disputes
- Copies of messages to Dating.com support and any reply timestamps.
- Records of reported abusive or scam accounts if requesting credit refunds.
Common mistakes
Uninstalling instead of cancelling
Users often uninstall the app but leave subscriptions active; this does not stop billing. Cancel in the App Store, Play Store or web account instead.
Cancelling the wrong account or store
Some users have multiple accounts or paid through a different store; cancelling only one place can leave other subscriptions active. Verify the correct account and payment method.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| iOS (App Store) | Cancel via iOS Settings → Apple ID → Subscriptions → Dating.com | Refunds handled via app store; company may assist for special cases | Monthly / Subscription |
| Android (Google Play) | Cancel via Google Play → Profile → Payments & Subscriptions → Dating.com | Keep confirmation screenshot; refund subject to company/store rules | Monthly / Subscription |
| Web | Log in → Profile Settings → Manage Account → follow "Go here" prompts | Refunds via company support; discretionary and case‑by‑case | Monthly / Subscription |
After cancelling
What to monitor
Check your bank or card statement for any unexpected charges for at least one billing cycle after cancellation.
Keep cancellation confirmations and screenshots until billing is verified stopped.
Next steps if charges continue
- Contact Dating.com support through the website contact form and provide documentation.
- If unresolved, contact your payment provider or bank to dispute or block future charges.
Address
Corporate address
211 E Lombard St # 340, Baltimore, Maryland 21202-6102, United States.
Mailing notes
If you need to send written complaints or formal notices, include subscription details, dates, and transaction receipts to speed handling.