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Edate

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Termination letter drafted by a specialized lawyer
Sender
Edate Cancel Subscription | Postclic
Edate
2020 Rte Transcanadienne, Suite 107
Dorval Canada
membersupport@edate.com
Cancellation of Edate contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Edate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Edate
2020 Rte Transcanadienne, Suite 107
Dorval , Canada
membersupport@edate.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Edate. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.
What is Edate
How to cancel Edate
What happens when you cancel
Will I get a refund?
Edate plans and pricing
Your consumer rights in India
Customer experiences
Documentation checklist
Common mistakes
Comparative recap
After cancelling
Address

Cancellation Edate: Easy Method

What is Edate

Overview

Edate is an online dating platform that connects singles through profiles, chat, and features like video dates and matchmaking. The service operates globally and offers paid subscription options for added features.

Where it operates

Edate is based in Canada and provides services internationally. Pricing and billing use United States Dollars (USD) on official pages; no India-specific pricing was found in the verified sources.

How to cancel Edate

Cancel via website (recommended)

  • Sign in to your account on the Edate website.
  • Go to My Settings → Remove Your Profile to delete or hide profile from search results to stop visibility.
  • Alternatively, use membership settings to cancel auto-renewal; cancellation takes effect at the end of the already-paid billing cycle.

Cancel via other channels

  • For App Store subscriptions (iOS): cancel directly through Apple/iTunes - Edate cannot cancel iTunes subscriptions.
  • For Android/Google Play: Android purchases via credit card are handled on-site; there is no documented in-app cancellation via Google Play - use membership settings on the site.
  • You may also contact Edate Help Center or call the toll-free North American numbers listed on the help pages for assistance.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, access continues until the end of the already-paid billing period. You will retain paid features until that date.

Account visibility and data

Removing your profile hides or deletes your profile per your selection. Edate retains certain data for legal or fraud-prevention reasons even after account deletion requests.

Will I get a refund?

Standard refund policy

Edate offers a 3-day cancellation-with-refund policy. To be eligible, cancellation and a mailed signed request must be post-marked within 72 hours of subscription, reactivation, or rebilling.

How to request a refund

  • Mail a signed letter (post-marked within 72 hours) including full name, billing address, email, and a clear refund request.
  • Only one refund is available per member; continued use after the 3-day window forfeits refund rights.
  • No automatic 14-day statutory cooling-off refunds are documented; refunds are per the 3-day policy only.

Edate plans and pricing

Pricing summary

Official sources list plans and prices in United States Dollars (USD). No Indian Rupee (INR) pricing was found in the verified sources for 2024 - 2025.

Plans available

Plan Price (USD) (Period)
Weekly Plan USD 9.99 Weekly
Monthly Plan USD 29.99 Monthly
Quarterly Plan USD 59.92 per 90 days 3 Months
3-Day Trial USD 1.95 3 Days
Monthly Plan (alternate) USD 44.95 Monthly
3-Month Plan (alternate) USD 74.97 total 3 Months
6-Month Plan (alternate) USD 119.94 total 6 Months

Your consumer rights in India

General rights

Indian consumers have the right to fair practices, clear billing information, and redressal for defective or misrepresented services under the Consumer Protection Act.

Practical steps for Indian users

  • Ask for written confirmation of cancellation and retain screenshots and emails as evidence.
  • If billed incorrectly after cancellation, contact your bank or card issuer to dispute recurring charges.
  • If Edate does not resolve a complaint, you may file a grievance with local consumer courts or online consumer dispute resolution platforms in India.

Customer experiences

Positive and negative balance

Publicly available reviews show both functionality and significant complaints. Some users report successful matches and features that worked as expected.

Common complaints

  • Many reviewers report fake profiles or scams and limited genuine interactions.
  • Users frequently report difficulty cancelling subscriptions and recurring billing despite cancellation attempts.
  • Customer support responsiveness is often described as poor in multiple reviews.

Documentation checklist

What to prepare before cancelling

  • Account email and username used with Edate.
  • Payment method details (last 4 digits, billing statement showing charge).
  • Confirmation screenshots of cancellation steps or membership settings.

What to include for refund requests

  • Signed letter with full name, billing address, and email (post-marked within 72 hours for 3-day refund).
  • Copies of any confirmation emails, transaction receipts, and screenshots.
  • Proof of post-mark date (postal receipt or tracking) when mailing for refunds.

Common mistakes

Not cancelling the correct subscription channel

Example: Users cancel on the Edate site but purchased via Apple/iTunes - Apple subscriptions must be cancelled through Apple, not Edate.

Always check the original purchase channel (iTunes, Google Play, or site) before cancelling.

Missing the 3-day refund window or postal requirement

Example: Users expect an automatic refund but miss the 72-hour mail-post requirement; this forfeits refund eligibility.

For refunds, follow the exact mail-in procedure and keep postal proof to avoid disputes.

Comparative recap

Quick feature comparison

Feature Edate (Period)
Cancel via web Yes - My Settings → Remove Your Profile or hide profile; membership settings cancel auto-renewal N/A
Cancel via iOS No - must cancel through Apple/iTunes N/A
Cancel via Android/Google Play Usually on-site for credit-card purchases; no explicit Google Play cancellation documented N/A
Refund policy 3-day mail-in refund policy with strict requirements N/A
Account deletion Requests processed within 30 days after verification; some data retained for legal/fraud reasons N/A

After cancelling

What to monitor

Keep a copy of cancellation confirmations and monitor your bank or card statement for any recurring charges. Payment processing may take one billing cycle to stop.

Helpful links and next steps

Address

Corporate address

Edate lists a Canadian mailing address for legal and privacy correspondence. No India-based postal address was found in the verified sources.

Mailing address to use

2020 Rte Transcanadienne, Suite 107, Dorval, Quebec H9P 2N4, Canada

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FAQ

To cancel your Edate subscription via the website, sign in to your account, go to My Settings, and select Remove Your Profile to hide it. You can also cancel auto-renewal in membership settings, which takes effect at the end of your billing cycle.

After canceling your Edate subscription, you will retain access to your paid features until the end of your current billing period.

Edate has a 3-day cancellation-with-refund policy. To qualify, you must mail a signed request post-marked within 72 hours of your subscription.

For iOS subscriptions, you must cancel directly through Apple/iTunes, as Edate cannot process these cancellations. For Android, use the website for cancellation.

Your refund request should be a signed letter including your full name, billing address, email, and a clear request for a refund, mailed within 72 hours of your subscription.