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Hinge

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Hinge
Level 12, Two Horizon Center, Golf Course Road, DLF 5
122002 Sector India
support@hinge.co
Cancellation of Hinge contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Hinge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Hinge
Level 12, Two Horizon Center, Golf Course Road, DLF 5
122002 Sector , India
support@hinge.co
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Hinge: Easy Method

What is Hinge

Overview

Hinge is a dating app designed to help users find meaningful relationships by matching based on interests, prompts and mutual preferences.

The app is available on iOS, Android and the web, and offers both free features and paid subscriptions for extra benefits.

Where it operates

Hinge operates globally and has an India presence with a local office address for official correspondence.

Subscriptions may be billed through Apple, Google or directly via Hinge (Stripe) depending on how you signed up.

How to cancel Hinge

Cancel on iOS (App Store)

  • Open iPhone Settings → Tap your name (Apple ID) → Subscriptions → select Hinge → Cancel Subscription.
  • Do NOT rely on deleting the Hinge app; deleting the app does NOT cancel an App Store subscription.
  • See Hinge’s official guidance: Hinge Help: Manage your subscription.

Cancel on Android (Google Play)

  • Open Google Play Store → Account → Payments & Subscriptions → Subscriptions → select Hinge → Cancel.
  • Deleting the app from your device does NOT cancel a Google Play subscription.
  • Refer to Hinge’s help page for consolidated instructions: Hinge Help: Manage your subscription.

Cancel on Web or via Hinge payment (Stripe)

  • If you subscribed on hinge.co or via Hinge payments, open the Hinge app → Account Settings → Manage Subscription, or cancel via the website account settings.
  • Deleting your Hinge account will cancel any direct subscription immediately but will also remove your profile and access to remaining paid benefits.
  • Hinge’s help article covers these scenarios: Hinge Help: Manage your subscription.

What happens when you cancel

Access and benefits

When you cancel an auto-renewing subscription, you generally retain paid features until the current billing period ends.

If you delete your Hinge account, access to any remaining paid features is removed immediately.

Auto-renewal and billing

Canceling stops future auto-renewals; it does not retroactively stop charges already processed.

For App Store or Google Play billing, you must manage cancellations through those platforms to stop renewals.

Will I get a refund?

Hinge refund stance

Hinge generally does not issue refunds directly for purchases made through Apple or Google in-app billing.

If you paid Hinge directly (web/Stripe), Hinge’s support may handle certain billing requests, but policies vary.

Exceptions and platform refunds

  • Refunds may be possible for unauthorized or duplicate charges, technical issues, mistaken purchases, or where local law permits a refund window.
  • For purchases billed by Apple or Google, you must request refunds through the respective platform’s process; Hinge cannot directly refund those purchases.

Hinge plans and pricing

Pricing availability

No official, up-to-date pricing details for India are published in the verified sources used for this guide.

Platform stores (App Store / Google Play) and Hinge web checkout show exact prices at purchase time and may vary by user and currency.

Contact for current pricing

Plan Period Price
Hinge Subscription Contact for pricing Contact for pricing

Your consumer rights in India

Cooling-off period

Under India’s Consumer Protection Act (2019), a general 7-day “cooling-off” or grievance window applies for some purchases made outside physical premises.

Whether a digital subscription qualifies can depend on classification as digital content or service; rights may vary by case.

Escalation options

  • If you believe you were wrongly billed or banned, first request a refund via Apple/Google or Hinge support as applicable.
  • If unresolved, escalate to National Consumer Helpline, District Consumer Forums, or consumer grievance mechanisms in India.

Customer experiences

Positive reports

Some users report successful matches and positive outcomes; a handful of reviews on public sites describe relationships that began on Hinge.

Example testimonial summaries can be found on review pages such as Trustpilot: Hinge on Trustpilot.

Negative reports and common complaints

  • Public reviews and forum posts report complaints about unexplained bans, difficulties getting refunds, and issues with fake or scam profiles.
  • Reddit discussions from India mention fake/catfish profiles, ghosting and occasional difficulty obtaining refunds or support responses: Hinge India (Reddit), Refund/ban reports (Reddit).

Documentation checklist

Essential items to gather

  • Order receipt or confirmation email showing the subscription charge and order ID.
  • Platform order number (Apple/Google order ID) or Hinge transaction reference for web payments.
  • Screenshots of subscription status in the app, billing entries, and any error or ban messages.

Additional supporting documents

  • Bank or card statement entries showing the charge date and amount.
  • Copies of communication with Hinge support and dates of contact attempts.
  • Any relevant screenshots of profiles or activity if contesting a ban or fraud claim.

Common mistakes

Deleting the app without cancelling

A frequent mistake is uninstalling the Hinge app and assuming the subscription is cancelled; this does not stop billing from Apple or Google.

Always cancel via the App Store, Google Play or Hinge account settings depending on where you subscribed.

Assuming Hinge can refund app-store charges directly

Many users incorrectly expect Hinge to refund App Store or Play Store charges; platform purchases are controlled by Apple/Google.

If your purchase was billed by Apple or Google, request refunds through those platforms with supporting evidence.

Comparative recap

Quick method comparison

Method How to cancel Refund possible Effect on account
iOS (App Store) Apple ID → Subscriptions → Hinge Refunds via Apple Report a Problem (case-by-case) Subscription stops after billing period; app deletion does not cancel
Android (Google Play) Play Store → Subscriptions → Hinge Refunds via Google Play order history (case-by-case) Subscription stops after billing period; app deletion does not cancel
Web / Hinge (Stripe) Hinge app Account Settings → Manage Subscription or web account Contact Hinge support for direct payment refunds (policy varies) Deleting account cancels subscription immediately and removes access

After cancelling

Check and confirm

After cancelling, verify your subscription status in your App Store / Play Store account or in Hinge account settings.

Keep screenshots or emails that confirm cancellation and any termination dates for your records.

Further steps if issues remain

  • If you cannot get a refund or are wrongly billed, raise the issue with the platform (Apple/Google) or Hinge support with your documentation.
  • For unresolved grievances, consider escalating to India consumer grievance mechanisms or filing a complaint with local consumer forums.

Hinge help for subscription adjustments: Hinge Help: Manage your subscription.

Address

Hinge India office

Level 12, Two Horizon Center, Golf Course Road, DLF 5, Sector 43, Gurugram 122002, India.

When to use the address

Use this address for formal grievance correspondence, legal notices, or where a physical address is specifically requested.

For most subscription cancellations and refund requests, use the in-app/account processes first before sending physical correspondence.

FAQ

To cancel your Hinge subscription on iOS, go to iPhone Settings, tap your name (Apple ID), select Subscriptions, choose Hinge, and then tap Cancel Subscription. Remember, deleting the app does not cancel the subscription.

Refunds for Hinge subscriptions depend on how you were billed. If billed through Apple or Google, you must request a refund through their platforms. For direct payments via Hinge, contact their support for potential refunds.

If you delete your Hinge account after canceling your subscription, you will lose access to any remaining paid features immediately. Ensure you are ready to delete your account before proceeding.

You can cancel your Hinge subscription at any time, but cancellation stops future auto-renewals and does not retroactively stop charges already processed. You will retain access until the end of the current billing period.

If you subscribed via the Hinge website, open the Hinge app, go to Account Settings, select Manage Subscription, or cancel through your web account settings. Remember to keep proof of your cancellation.